Bottle holder
Bottle holders in the front doors (example: co-
driver's door) Ashtray
Ashtray in the cente
rconsole Ashtray in the ashtray compartment
X
Pull ashtray compartment 0005out by
recess 0006.
X To open: fold cover 0026upwards.
X To remove the insert: hold the ashtray by
the recesses on the left and righ tand pull
the insert out to empty it.
X To replace the insert: press it down into
the holde ras shown.
Make sure that the insert is inserted
correctly. Otherwise you will not be able to
close ashtray compartment 0005. Ashtrays in the passenger
compartment
Ashtrays on the left and right in the side trim panels
X
To open: fold out the ashtray.
X To remove the insert: press retaining
clip 0005down and remove the ashtray from
the trim.
X To replace the insert: insert the ashtray
down into the trim and close it. Cigarette lighter
G
WARNING
You can burn yourselfify ou touch the hot
heating element or the socket of the cigarette
lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle. Cigarette lighter
227Stowing and features Z
X
Insert oil dipstick 0005back into the guide
tube as far as it will go and remove it again.
If the level is between minimum mark 0026
and maximum mark 0006, the oil level is
correct.
X If the oil level has droppe dto or below
minimum mark 0026, open cap0025and add
engine oil (Y page 244).
The difference in quantity between
marks 0006and 0026is approximately
2 US quarts (2 l).
X Close the hood.
OM651 4-cylinder diesel engine:
At outside temperatures between 32 ‡
(–0 †) and 86 ‡(30 †) you can measure the
oil level whe ncold.
Measuring the engine oil when the engine is
cold is less precise than measuring when the
engine is at normal operating temperature.
When the appropriate warning is shown in the
display
X Adding engine oil (Y page 244)
Or
X Have engine oil siphoned off.
Adding engine oil G
WARNING
If engine oil comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next
to the filler neck. Let the engine cool down
and thoroughly clean the engine oil off the
components before starting the engine.
! The alternator is located below the engine
oil filler neck.Ife ngine oil spills onto the
alternator, there is a dange rofalternator
damage. Be very careful when adding
engine oil. H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off.
! Do not use any additives in the engine oil.
This could damage the engine.
X Open the hood (Y page 240).
X Unscrew and remove cap 0025.
X Add engine oil.
X Place cap 0005on the filler nec kand tighten.
Whe ndoing so, make sure that the cap
engages correctly.
X Check the oil level with the oil dipstick
(Y page 243) or on the display
(Y page 242).
X Close the hood. Coolant
G
WARNING
The engine cooling system is pressurized,
particularly when the engine is warm. When
opening the cap, you could be scalded by hot
coolant spraying out. There is a risk of injury.
Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape.
Only check the coolant level and/or fill the
coolant if the vehicle is on a level surface and
the engine has cooled down. The coolant
temperature must be below 122 ‡ (50 †).
! Check the engine cooling and heating
system regularly for leaks.
If a large quantity of coolant is lost, have
the cause traced and rectified at a qualified
specialist workshop. 244
Engine compartmentMaintenance and care
Adding washer fluid
X
Mix the washe rfluid to the appropriate
mixing ratio in a container beforehand.
X Open the hood (Y page 240).
X Pull cap 0005on the washer fluid reservoir
upwards at the tab.
X Add the premixed washer fluid.
X Press cap 0005onto the filler neck until it
engages audibly.
X Close the hood. Fuel system
Draining the fuel filter G
WARNING
Fuel is highly flammable. Improper handing of
fuel creates a risk of fire and explosion.
Avoid fire, open flames ,smoking and creating
sparks under all circumstances. Switch off the
ignitio nand auxiliary heating before carrying
ou tw ork to the fuel system. Always wear
protective gloves. H
Environmental note
Dispose of the water-fuel mixture in an
environmentally responsible manner.
! When the 000Eindicator lamp lights up,
drain the fuel filter with water separator
immediately. Otherwise, the engine may be
damaged. If the
000E indicator lamp in the instrument
cluster goes on, drain the fuel filter with water
separator 0026immediately.
i We recommend that you have this
maintenance work carried out at a qualified
specialist workshop.
X Park the vehicle safely and secure it from
rolling away.
X Switch off the auxiliary heating system .
X Switch off the engine.
X Open the hood (Y page 240).
X Place a suitable receptacle under drain
hose 0005.
X Turn the key to position 2in the ignition
lock.
X Open drain plug 0006immediately until the
water/fuel mixture flows out of drain
hose 0005.
X Screw in drain plug 0006as soon as
approximately 0.2 US qt (0.2 l) of the
water/fuel mixture have been collected.
i The electrical fuel pump halts the flow of
the water/fuel mixture after 30 seconds.
X After draining, turn the key back to
position 0in the ignition lock.
X Dispose of the collected water/fuel
mixture in an environmentally responsible
manner, e.g. at a qualified specialist
workshop.
X Check drain plug 0006.The drain plug must
be closed.
When the engine is running and drain
hose 0006is open, fuel is lost through drain
hose 0005.
X Close the hood.
If the 000E indicator lamp does not go out
after draining:
X Drain the fuel filter again.
X If the 000E indicator lamp does not go out
after draining for the second time, have the
cause checked immediately at a qualified
specialist workshop. Engine compartment
247Maintenance and care Z
X
Wipe the trim elements with a damp, lint-
free cloth, e.g. a microfiber cloth.
X Heavy soiling: use care products and
cleaning agents recommended and
approved for Sprinter vehicles.
Cleaning the seat covers !
Do not use microfiber cloths to clean
artificial leather covers. If used often, a
microfiber cloth can damage the cover.
! Clean:
R artificial leather covers with a cloth
moistened with a solution containing
1% detergent, e.g. dish washing liquid.
R cloth covers with a microfiber cloth
moistened with a solution containing
1% detergent, e.g. dish washing liquid.
Wipe entire seat sections carefully to
avoid leaving visible lines. Leave the seat
to dry afterwards. Cleaning results
depend on the type of dirt and how long
it has been there.
Cleaning the seat belts G
WARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event
of an accident .This poses an increased risk
of injury or fatal injury.
Never bleach or dye the seat belts.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
by heating at temperatures above 176 ‡
(80 †) or in direct sunlight.
Remove any stains or dirt immediately .This
will avoid residue or damage.
X Use clean, lukewarm water and soap
solution. Cleaning the roof trim X
Use a soft brush or dry shampoo to remove
heavy soiling. Care
261Maintenance and care Z
Service products include the following:
R Fuels, e.g. diesel
R Additives for the exhaus tgas
aftertreatment, e.g .Diesel Exhaust Fluid
(DEF)
R Lubricants, e.g. engine oil, transmission oil
R Coolant
R Brake fluid
R Washer fluid
R Climate control system refrigerants
Approved service products comply with the
highes tquality standards and are listed in the
MB Specifications for Service Products. Only
use service products approved for the
vehicle. This is an important condition for the
warranty.
You will recognize the approved service
products by the inscription on the container:
MB Approval (e.g. MB Approval 228.5)
Other identifications and recommendations
refer to quality level or a specification
according to an MB Sheet Number (e.g. MB
228.5). They are therefore not necessarily
approved.
Further information can be obtained at any
qualified specialist workshop.
Additives for approved service products are
neither required no rpermitted. Approved fuel
additives are the exception .Additives can
cause engine damage and must therefore not
be added to the service products.
The use of additives is always the
responsibility of the vehicle operator .The use
of additives may result in the restriction or
loss of your Limited Warranty entitlements. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. Improper handing of
fuel creates a risk of fire and explosion. Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
engine and, if applicable, the auxiliary heating
before refueling.
G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance
without delay.
R If fuel is swallowed, seek medical
assistance without delay.Don ot induce
vomiting.
R Immediately change out of clothing which
has come into contact with fuel.
Tank contents Total capacity
Approximately
26.4 US gal (100 l) of which reserve
fuel
Approximately
5.3 US gal(20 l) Diesel
Fuel grade
G
WARNING
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline
with diesel fuel. Service products and capacities
317Technical data Z
!
Refuel only using diesel fuel that
conforms to European standard EN 590 or
an equivalent specification. Fuel that does
not conform to EN 590 can lead to
increased wear and damage the engine and
exhaust system.
! Do not use the following:
R Marine diesel
R Heating oil
R Bio-diesel
R Vegetable oil
R Gasoline
R Paraffin
R Kerosene
Do not mix such fuels with diesel fuel and
do not use any special additives. This can
otherwise lead to engine damage.T his
does not include flow improver additives.
For further information, see "Flow
improvers".
! Filter the fuel before transferring it to the
vehicle if you are refueling the vehicle from
barrels or containers.
This will prevent malfunctions in the fuel
system due to contaminated fuel.
! Vehicles with adiesel particle filter: in
countries outside the EU, only refuel with
low-sulfur Euro diesel with a sulfur content
under 50 ppm; otherwise the emission
control syste mcould be damaged.
! Vehicles without adiesel particle
filter: in countries where only diesel fuel
with a high sulfur conten tis available, you
will need to carry out your vehicle's oil
change at shorter intervals. Further
information on oil change intervals can be
obtained at a qualified specialist workshop.
You will generally find information aboutt he
fuel grade on the filling pump. If there is no
identification on the filling pump, consult a
gas station attendant.
For more information about refueling
(Y page 142). i
You can obtain information about
modification options for operation with
alternative fuels (bio-diesel fuels) from any
authorized Mercedes-Ben zCenter.
Diesel at very low outside temperatures G
WARNING
If you heat fuel system components, e.g. with
a hot-air gun or open flame, these
components could be damaged. This can
cause fuel to escape and ignite. Depending on
the type of damage, fuel may also not escape
until the engine is running. There is a risk of
fire and explosion.
Never heat fuel system components. Contact
a qualified specialist workshop to rectify the
malfunction.
Refill only with commercially available
ULTRA-LOW SULFUR DIESEL (ULSD,
maximum sulfur content 15 ppm), which
fulfills the ASTM D975s tandard.
At very low outside temperatures, paraffin
may separate fro mthe diesel fuel resulting in
inadequate flow characteristics.
To prevent operating problems, diesel with
better flow qualities is available during the
winter months. You can obtain information at
the gas station or from your fuel supplier.
Your vehicle is equipped with afuel
preheating system. This improves the flow
properties of the diesel by approximately
46 ‡(8 †). ULTRA-LOW SULFUR DIESEL can
be used without risk of malfunction dow nto
an outside temperature of approximately
14 ‡ (002710 †).
Fuel additives
! Do no tuse any fuel additives except a
flow improver. Fuel additives can cause
malfunctions and engine damage.
! Do not add gasoline or kerosene to diesel
fuel to improve its flow characteristics.
Gasoline or kerosene impairs the
lubricating properties of the diesel fuel. 318
Service products and capacitiesTechnical data
This can result in damage to the fuel
injection system, for example.
Flow improvers are fuel additives used to
improve the flow characteristics of diesel
fuels.
The effectiveness of flow improvers cannot be
guaranteed with all fuels. Observe the
manufacturer's recommendations.
Information about approved flow improvers is
available from any authorized Sprinter Dealer.
At outside temperatures below 14 ‡(002710 †),
and if using diesel with less resistance to low
temperatures, add flow improver, basing the
mixing ratio on the outside temperature.
Mix this fuel additive with the diesel in good
time before the flow properties of the diesel
are affected by paraffi nseparation.
Malfunctions resulting from paraffin
separation can only be rectified by heating
the entire fuel system. Park the vehicle in a
heated garage, for example.
Information on fuel consumption H
Environmental note
CO 2(carbon dioxide) is the gas which
scientists believe to be principally responsible
for global warming (the greenhouse effect).
Your vehicle's CO 2emissions are directly
related to fuel consumption and therefore
depend on:
R efficien tuse of the fuel by the engine
R driving style
R other non-technical factors, such as
environmental influences or road
conditions
You can minimize your vehicle's CO 2
emissions by driving carefully and having it
serviced regularly.
i Only for certain countries: the respective
current consumption and emission values
of your vehicle can be found in the COC
papers (EC CERTIFICATE OF
CONFORMITY). These documents are
supplied when the vehicle is delivered. Consumption figures were found in the
currently valid respective version:
R
for vehicles up to and including the
Euro 4 standard according to EU
Directive 80/1268/EEC
R for vehicles from the Euro 5 standard
according to regulation (EC) no.
715/2007
Fuel consumption depends on:
R the vehicle version
R the style of driving
R the operating conditions
R the type or quality of the fuel used
The vehicle will use more fuel than usual in
the following situations:
R at very low outside temperatures
R in city traffic
R during short journeys
R in mountainous terrain
R when towing a trailer
To keep fuel consumption low, observe the
advice in the "Protection of the environment"
section (Y page 22).
The following components of the different
vehicle versions influence fuel consumption:
R tire sizes, tire tread, tire pressure, tire
condition
R body
R transmission ratios for the drive
assemblies
R additional equipment (e.g. air-conditioning
system, auxiliary heating system).
For these reasons, the actual consumption
figures for your vehicle may deviate from the
consumption figures determined according
to EU Directive 80/1268/EEC.
Data concerning fuel consumption are
recorded in the on-board computer; use the
steering wheel buttons to call up the Trip
computer menu (Ypage 190). Service products and capacities
319Technical data Z
Diesel Exhaust Flui
d(DEF)
General notes !
Only use DEF in accordance with
ISO 22241. The exhaus tgas aftertreatment
system may otherwise be damaged.
Observe the MB Specifications for Service
Products, Sheet No. 352.0.
Damage caused by the use of other
reducing agents will invalidat ethe New
Vehicle Limited Warranty.
! If DEF comes into contact with a painted
or aluminum surface, wash the surface off
immediately with plenty of water.
High ambient temperatures When opening the DEF tank filler cap at high
outside temperatures, ammonia vapors may
escape. Ammonia vapors have a pungent
odor and are particularly irritating for your
skin, respiratory organs and eyes. This may
result in burning eyes, nose and throat, as
well as coughing and watering eyes. Do not
inhale ammonia vapors.
If DEF in the DEF reservoir heats up to
temperatures above 122 ‡
(50†) foralong
period of time (e.g. due to direct sunlight),
ammonia vapors form.
Low ambient temperatures DEF freezes at a temperature of
approximately 12
‡(002711 †). The vehicle is
equipped with a DEF preheating system at the
factory .This ensures that the vehicle can be
operated in winter, even at temperatures
below 12 ‡(002711 †).
Additives and tap water !
Do not mix DEF with any additives and do
not dilute DEF with tap water. Otherwise,
the exhaust gas aftertreatment may be
damaged.
Observe the MB Specifications for Service
Products, Sheet No. 352.0. Damage that arises through the use of
additives or tap water will invalidate the
New Vehicle Limited Warranty.
Storage !
Containers made of aluminum, copper,
coppe ralloys as well as unalloyed or
galvanized steel are not suitable for storing
DEF. If stored in these types of containers,
DE Fc ould cause constituents of these
metals to dissolve and cause irreparable
damage to the exhaust gas aftertreatment.
Damage caused by such impurities in the
DEFw ill invalidate the New Vehicle Limited
Warranty.
Only store DEF in containers made of high-
alloy Cr-Ni steel or Mo-Cr-Ni steel in
accordance with DIN EN 10 088-1/2/3 or
plastic containers made of polypropylene or
polyethylene.
Purity !
Impurities in DE F(e.g. caused by other
service products, cleaning agents, dust,
etc.) result in increased emissions,
malfunctions, catalytic converter damage
or engine damage.
The purity of DEFi s essential to prevent
malfunctions in the exhaust gas
aftertreatment.
If DEF is pumped out of the DEF tank, e.g.
during repair work, the same liquid must not
be used to refill the tank. Its purity is no longer
guaranteed.
Disposal Observe country-specific laws and
regulations when disposing of DEF.
0017Environmental note
Dispose of DEF in an environmentally
responsible manner.320
Service products and capacitiesTechnical data