2013 MERCEDES-BENZ SPRINTER ABS

Problem Possible causes/consequences and
0004 Solutions
000E
The yellow ABS
indicator lamp is
lit while the
engine is
running. ABS is deactivated due to a malfunction or is temporarily
unavailable. ESP ®
, ASR and BAS, as well as cruise control, are also
unavailable as a result.
Self-diagnosis may not be complete, or the battery may not be
charging.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock, e.g. if the
brakes are applied with maximum force.
This causes steerability and braking to be greatly impaired.
The braking distance can increase in emergency braking
situations.
The driven wheels can spin when accelerating.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive a short distance at a speed above 13 mph (20 km/h).
The functions mentioned above are available again when the
indicator lamp goes out.
If the indicator lamp does not go out:
X Drive on with care.
X Visit a qualified specialist workshop immediately. 0009
The yellow DEF
indicator lamp is
lit while the
engine is
running. The exhaust gas aftertreatment is malfunctioning or the current
Diesel Exhaust Fluid (DEF) supply is limiting the vehicle range.
X
Observe the messages in the display. 0002
The yellow ESP ®
indicator lamp is
lit while the
engine is
running. ESP
®
is deactivated due to undervoltage or a malfunction .As a
result, cruise control has also been deactivated.
Engine power output may be reduced.
The battery may not be being charged.
G WARNING
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Vehicles with steering wheel buttons: also observe the
messages in the display (Y page 192).
X Drive on with care.
X Visit a qualified specialist workshop immediately. Indicator and warning lamps in the instrument cluster
213On-board computer and displays Z

!
Observe the information on the maximum
loading capacity of the individual cargo tie-
down points.
If you use several cargo tie-down points to
secure a load, you must always take the
maximum loading capacity of the weakest
cargo tie-down point into account.
If you brake hard, for example, the forces
acting could be up to several times the
weight force of the load. Always use
multiple cargo tie-down points in order to
distribute the force absorption. Load the
anchorages evenly.
Spread the load evenly between the cargo tie-
down points or tie-down rings.
Please also refer to the notes aboutq ualified
specialist workshops (Y page 26).
Always observe the operating instructions or
the notes of the lashing strap manufacturer
for the operation of th elashing strap.
Information about the maximum loading
capacity of the cargo tie-down points can be
found in the "Technical data" section
(Y page 327).
As the driver, you are responsible for ensuring
that:
R The applicable requirements and
guidelines relating to load-securing
practices must be met.
If this is no tthe case, this may constitute a
punishable offense, depending on local
legislation and any ensuing consequences.
You should therefore observe the
respective legal requirements for the
relevant country.
Make sure that the load is secure before every
journey and at regular intervals during a long
journey. Correct an incorrectly or
inadequately secured load if necessary.
You can obtain information about securing
the load correctly from the manufacturer of
the load securing aids or tie down for securing
the load.
X Fill spaces between the load and the cargo
compartmentw alls or wheel housings (form-locking). Use rigid load securing aids,
such as wedges, woode
nfixings or
padding.
X Attach secured and stabilized loads in all
directions. Use the carg otie-down points
or cargo tie-down rings and the loading rails
in the cargo compartmen toronthe loading
area.
Only use tie downs, such as lashing rods or
lashing nets and lashing straps, that have
been tested in accordance with current
standards (e.g. DIN EN).
Always use the cargo tie-down rings closest
to the load to secure it and pad sharp edges
for protection.
Loads, and heavy loads in particular, should
preferably be secured using the cargo tie-
down rings.
i Tie downs tested in accordance with
current standards (e.g. DIN EN) are
available at any qualified specialist
workshop. Cargo tie-down points (example: Passenger Van)
0005
Cargo tie-down rings Securing loads
235Transporting loads Z

Cargo tie-down points (example
:Cargo Van)
0005 Cargo tie-down rings
0006 Load rails
Secure loose loads with a tested lashing net
or a tarpaulin.
X Always fasten the lashing net or tarpaulin
to all available cargo tie-down points .Make
sure that the retaining hooks are secured
against accidental opening.
If your vehicle is equipped with loading
rails 0006in the floor, you can place lashing rods
directly in fron tofand behind the load .The
lashing rods directly absorb the potential
shifting forces.
Securing loads on the cargo compartment
floor by lashing them down is only
recommended for lightweight loads. Place
non-slip mats (anti-slip mats) under the load
to increase load security. Installing/removing cargo tie down
rings for the load rails
G
WARNING
If the cargo tie-down ring is not properly
installed, it may slip or become detached in
the event of abrupt changes in direction,
braking maneuvers or an accident. This may
cause objects, luggage or the load to slip, tip over or be tossed about, striking vehicle
occupants. There is a risk of injury.
Before using the cargo tie-down rings, always
make sure they are properly installed and
cannot be moved.
X
To install: slide the cargo tie-down ring
through a recess in the loading rail close to
the load until locking mechanism 0005
engages in the recess.
i When you pull locking mechanism 0005up
and out of the recess, the cargo tie-down
ring is able to move within the loading rail.
Make sure that locking mechanism 0005is
always engaged in a recess.
X Check the cargo tie-down ring for firm
seating.
X To remove: pull locking mechanism 0005up
and pull the cargo tie-down ring towards
the locking mechanism and out of the
loading rail through a recess. Carrier systems
G
WARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving
characteristics change. If you exceed the
maximum roof load, the driving
characteristics, as well as steering and
braking, will be greatly impaired. There is a
risk of an accident.
Never exceed the maximum roof load and
adjust your driving style. 236
Carrier systemsTransporting loads

Store brake fluid only in the original closed
container and keep it out of the reach of
children. Comply with safety regulations
when handling brake fluid.
! Brake fluid corrodes paint, plastic and
rubber .Ifpaint, plastic or rubbe rhas come
into contact with brake fluid, rinse with
wate rimmediately. G
WARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the brake
fluid is too low, vapo rpockets may form in the
brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
! If the brake fluid level in the brake fluid
reservoir has fallen to the MIN mark or
below, check the brake system
immediately for leaks. Also check the
thickness of the brake linings. Visit a
qualified specialist workshop immediately.
Do not add brake fluid. This does not
correct the malfunction.
Have the brake fluid renewed every two
years.
Observe the information on brake fluid in the
"Technical data" section ( Ypage 245). Check the brake fluid level regularly, e.g.
weekly or when refueling. Checking the brake fluid level
X
Stop your vehicle as far away from traffic
as possible on level ground.
X Switch off the engine.
X Secure the vehicle to prevent it from rolling
away.
X Open the hood (Y page 240).
X Check the brake fluid level.
The brake fluid level is correc tifthe level is
between the MIN mark and MAX mark on
brake fluid reservoir 0005.
X Close the hood. Washer fluid
G
WARNING
Windshield washer concentrate is highly
flammable. If it comes into contact with hot
engine components or the exhaust system it
could ignite. There is a risk of fire and injury.
Make sure that no windshield washer
concentrate is spilled next to the filler neck.
! Only use washer fluid that is suitable for
plastic lamp lenses, e.g. MB SummerFit or
MB WinterFit. Unsuitable washer fluid
could damage the plastic lenses of the
headlamps. Example: washer fluid reservoir
Add windshield washer concentrate to the
washer fluid all year round. Observe the
information on washer fluid in the "Technical
data" section (Y
page 326).246
Engine compartmentMaintenance and care

Removing the warning triangle
Warning triangles at the back of the driver's seat
base
X Lift warning triangle 0005up and out of the
bracket. First-aid kit
Removing the first-aid kit X
Turn the quick-release fasteners to position
0009.
The cove ris unlocked.
X Lift up the cover. X
Take first-aid kit 0026out of the retainer.
X Fold the cover up and turn the quick-
release fasteners to position 0008.
The cover is locked.
i Check the expiration date on the first-aid
kit at least once a year. Replace any expired
or missing contents. Fire extinguisher
Removing the fire extinguisher Fire extinguisher at the front of the base of the co-
driver's seat
X
Pull tabs 0006upwards.
X Take fire extinguisher 0005out of its holder.
i Please read the instructions on fire
extinguisher 0005carefully and familiarize
yourselfw ith its operation. Have fire
extinguisher 0005refilled after each use and
checked every one or two years. It may
otherwise fail in an emergency.
Observe the legal requirements for each
individual country. Flat tire
Information on breakdown assistance in the
case of a flat tire can be found in the chapter
"Wheels and tires" (Y page 295).266
Flat tireBreakdown assistance

case, the tire is so worn that it mus
tbe
replaced. Selecting, mounting and renewing
tires
R Only mount tires and wheels of the same
type and make.
R Only mount tires of the correct size onto
the wheels.
R Break in new tires at moderate speeds for
the first 65 miles (100 km).
R Do not drive with tires which have too little
tread depth, as this significantly reduces
the traction on wet roads (hydroplaning).
R Replace the tires after 6years at the latest,
regardless of wear. This also applies to the
spare wheel. Operation in winter
General notes
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Prior to the onset of winter, ensure that snow
chains are stowed in the vehicle
(Y page 277).
Observe the notes in the "Changing a wheel"
section (Y page 302). Driving with summer tires
At temperatures below 45 ‡(+7 †), summer
tires lose elasticity and therefore traction and
braking power. Change the tires on your
vehicle to M+S tire. Using summer tires at
very cold temperatures could cause tears to
form, thereby damaging the tires
permanently. We cannot accept
responsibility for this type of damage. M+S tires
G
WARNING
Wheel and tire dimensions as well as the type
of tire can vary between the spare wheel and
the wheel to be replaced .When the spare
wheel is installed, driving characteristics may
be severely affected. There is a risk of an
accident.
In order to reduce risks:
R you should therefore adapt your driving
style and drive carefully.
R never install more than one spare wheel
that differs from the wheel to be replaced.
R only use a spare wheel that differs from the
wheel to be replaced for a short time.
R do not deactivate ESP ®
.
R have a spare wheel that differs from the
wheel that has been changed replaced at
the nearest qualified specialist workshop.
You must observe the correct wheel and
tire dimensions as well as the wheel type. G
WARNING
M+S tires with a tire tread depth of less than
000D in (4 mm) are not suitable for use in winter
and do not provide sufficient traction. There
is a risk of an accident.
M+S tires with a tread depth of less than 000D
in (4 mm) must be replaced immediately.
At temperatures below 45 ‡ (+7 †), use
winter tires or all-season tires. Both types of
tire are identified by the M+S marking.
Only winter tires bearing the 0003snowflake
symbol in addition to the M+S marking
provide the best possible grip in wintry road
conditions.
Only these tires will allow driving safety
systems such as ABS and ESP ®
to function
optimally in winter. These tires have been
developed specifically for driving in snow.
For safe driving, use M+S tires of the same
make and tread pattern on all wheels. 276
Operation in winterWheels and tires

The steering is maintenance-free. Further
information can be obtained at any qualified
specialist workshop.
Brake fluid
G
WARNING
Brake fluid is hazardous to health. Do not
swallow brake fluid. See adoctor immediately
if you swallow brake fluid.
Make sure that brake fluid does not come into
contact with skin, clothing or eyes. Rinse
affected areas with plenty of clean water and
consult a doctor if necessary.
Always wear gloves and eye protection when
topping up brake fluid.
Store brake fluid only in the original closed
container and keep it out of the reach of
children. Comply with safety regulations
when handling brake fluid. G
WARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the brake
fluid is too low, vapor pockets may form in the
brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
! Brake fluid corrodes paint, plastic and
rubber. If paint, plastic or rubber has come
into contact with brake fluid, rinse with
water immediately.
Only use brake fluids approved for Sprinter
vehicles. Always check for the identification
DOT 4plus.
Information about approved brake fluids can
be found in the Maintenance Booklet or
obtained at any qualified specialist workshop. Service product:
brake fluid Produc
tname/
number Intac B026E
R
Boiling point: 500 ‡
(260 †)
R Wet boiling point:
356 ‡ (180 †) MB Sheet No. 331.0
Maintenance
interval 2y
ears i
Have the brake fluid renewed every 2
years at a qualified specialist workshop.
There is usually a notice in the engine
compartment to remind you when the next
brake fluid change is due. Coolant
Important safety notes G
WARNING
Coolant contains glycol and is therefore toxic.
Do not swallow the coolant .See a doctor
immediately if you swallow coolant.
Make sure that coolant does not come into
contact with skin, eyes or clothing. In case of
contact with eyes, rinse immediately with
plenty of clean water. Clean affected areas of
skin and clothing with soap and water
immediately. Change any affected clothing
immediately. G
WARNING
If antifreeze comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury.
Let the engine cool down before you add
antifreeze. Make sure that antifreeze is not
spilled nextt o the filler neck.T horoughly
clean the antifreeze from components before
starting the engine. 324
Service products and capacitiesTechnical data

Cargo tie-down points and carrier
systems
Cargo tie-down points General notes
!
Observe the informatio nonthe maximum
loading capacity of the individual cargo tie-
down points.
If you use several cargo tie-down points to
secure a load, you must always take the
maximum loading capacity of the weakest
cargo tie-down point into account.
If you brake hard, for example, the forces
acting could be up to several times the
weight force of the load. Always use
multiple cargo tie-down points in order to
distribute the force absorption. Load the
anchorages evenly.
You will find further information about cargo
tie-down points and cargo tie-down rings in
the "Transporting" section (Y page 234).
Cargo tie-down rings
The maximum tensile load of the cargo tie-
down rings is: Cargo tie-down
rings Permissible
nominal tensile load Passenger Vans 786.5 lbf
(3500 N) Cargo Van 1124.0 lbf
(5000 N) Load rails
The maximum tensile loads of the cargo tie-
down points in the cargo compartment are:
Cargo tie-down
point Permissible
nominal tensile load Load rails on cargo
compartment floor 1124.0 lbf
(5000 N) Lower load rail on
sidewall 562.0 lbf
(2500 N) Upper load rail on
sidewall 337.0 lbf
(1500 N) The values specified apply only to loads
placed on the floor of the cargo compartment
if:
R
the load is secured to 2cargo tie-down
points on the rail and
R the distance to the neares tload-securing
point on the same rail is approximately
3 ft (1 m)
Roof carrier G
WARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving
characteristics change. If you exceed the
maximum roof load, the driving
characteristics, as well as steering and
braking, will be greatly impaired. There is a
risk of an accident.
Never exceed the maximum roof load and
adjust your driving style. G
WARNING
If you distribute the load unevenly in the
vehicle, the handling as well as the steering
and braking characteristics are severely
affected. There is a risk of an accident.
Distribute the load evenly in the vehicle.
Secure the load to prevent if from slipping. Vehicle data
327Technical data Z