Brake system
Malfunction .................................... 198
Warning lamp ................................. 210
Breakdown
Fire extinguisher ............................ 266
First-ai dkit.................................... 266
Jump-starting ................................. 267
Reflective safety jacket .................. 265
Vehicle tool kit ............................... 264
Warning lamp ................................. 265
Warning triangl e............................ 265
see Flat tire
see Towing away
see Tow-starting
Bulb
see Changing bulbs
Bulb failure indicator ..........................90C
Care Car wash ........................................ 256
Display ........................................... 260
Exterior lights ................................ 258
Notes ............................................. 255
Paint .............................................. 257
Plastic trim .................................... 260
Power washer ................................ 257
Rea rview camera .......................... 259
Roof lining ...................................... 261
Seat bel t........................................ 261
Seat cover ..................................... 261
Selector leve r................................ 260
Sensors ......................................... 259
Sliding door ................................... 259
Steering wheel ............................... 260
Step (electrical )............................. 260
Trim pieces .................................... 260
Washing by hand ........................... 256
Washing the engine .......................257
Wheels ........................................... 258
Windows ........................................ 257
Wiper blades .................................. 258
Cargo compartment
Activating/deactivating
ventilation ...................................... 129
Cargo compartment floor ...................28Cargo tie-down points and tie
downs
Important safety notes ..................234
Cargo tie-down rings
Installing ........................................ 236
Permissible tensile loa d................. 327
Car wash (care) ................................. 256
CD player/CD changer ......................183
Cell phone see Mobile phone
Center console overview ....................36
Central locking Automatic locking ............................ 69
Important safety notes ....................69
Locking/unlocking (buttons) ...........69
Locking/unlocking (SmartKey) ........64
Locking/unlocking manually ............ 69
Central locking system
see Centra llocking
Changing bulbs
Additional indicators (roof) ............101
Additional turn signals ...................101
Backup lamp (Chassis Cab) ...........100
Backup lamps .......................... 99, 101
Bi-Xenon bulbs ................................. 96
Brake lamps ............................ .99, 101
Brake lamps (Chassis Cab) ............100
Cornering lamps .............................. 98
Courtesy lights ............................... 101
Display message ............................ 201
Fog lamps ........................................ 98
Front interio rlight .......................... 102
High-beam headlamps .....................98
Important safety notes ....................96
Interior light ................................... 102
Interior lighting .............................. 102
License plate lamp ................100, 101
License plate lamp (Chassis Cab) ..100
Low-beam headlamps ......................98
Overview of lamp types (front
bulbs) .............................................. .97
Overview of lamp types (rear
bulbs, Cargo Van/Passenger Van) ...99
Overview of lamp types (rear
bulbs, Chassis Cab) .......................100
Parking lamps .................................. 98
Perimeter lamp .............................. 101
Rea rfog lamp .......................... 99, 1016
Index
Electrical ste
p................................ 219
ESP ®
.............................................. 210
ESP ®
function ................................ 213
Overview .......................................... 34
Seat bel t........................................ 219
Warning- and indicator lamps
ABS ................................................ 210
Air filter .......................................... 218
ASR ................................................ 210
BAS ................................................ 210
Battery charg e............................... 214
Brake wea r.................................... 214
Bulbs .............................................. 219
Doors ............................................. 219
Engine oil leve l............................... 214
Preglow .......................................... 217
Reserve fuel ................................... 216
Tire pressure monitor ....................218
Water separator ............................. 218
Windshield washer fluid .................219
Warning lamp .................................... 265
Warning triangle ................................ 265
Washer fluid Adding ........................................... 246
Capacities ...................................... 326
Display message ............................ 209
Indicator lamp ................................ 219
Notes ............................................. 326
Wiping with .................................... 103
Wheels
Changing awheel .......................... 302
Checking ........................................ 275
Cleaning ......................................... 258
Important safety notes ..................274
Interchanging/changing ................302
Mounting awheel .......................... 303
Removing and mounting the spare
wheel ............................................. 309
Storing ........................................... 303
Tightening torque ........................... 307
Window curtain air bag ....................... 46
Windows see Side windows
Windshiel dheating
Problem (malfunction) ...................115
Switching on/off ........................... 115Windshiel
dwasher fluid
Adding ........................................... 246
Indicator lamp ................................ 219
Windshiel dwipers
Problem (malfunction) ...................105
Rain and light sensor .....................103
Rea rwindow wiper ........................ 104
Replacing the wiper blades ....103, 104
Setting the sensitivity (vehicles
with steering wheel buttons and
rain/light sensor) ........................... 189
Switching on/off ........................... 103
Wiping with windshield washer
fluid ............................................... 103
Winte rdiesel ..................................... 318
Winte rdriving
Slippery roa dsurface s................... 152
Snow chains .................................. 277
Winter operation
General notes ................................ 276
Radiator cover ................................. 28
Winter tires
M+S tires ....................................... 276
Setting alimit speed ...................... 149
Wiper blades
Cleaning ......................................... 258
Replacing ....................................... 104
Workshop
see Qualified specialist workshop Index
21
X
Insert new bulb 0006.
X For interior lights withou taswitch, fold
back protective cover 0026.
X Align lamp housing 0005on the left-hand side
and engage.
i Vehicles with LED lighting: if an LED is
faulty, consult a qualified specialist
workshop.
Cargo compartment lamp Type of lamp: W 10 W
X
Switch off the interior lighting.
X Undo screws 0005and remove the lamp lens.
X Press bulb 0006into the bulb holder and
unscrew it counter-clockwise.
X Press new bulb 0006into the bulb holder and
screw it in clockwise.
X Position the lamp lens and tighten
screws 0005.
i Vehicles with LED cargo
compartment lamp: if an LED is defective,
consult a qualified specialist workshop. Windshield wipers
Switching the windshield wiper on/
off
! Do not operate the windshieldw ipers
when the windshield is dry, as this could
damage the wiper blades. Moreover, dust
that has collected on the windshield can
scratch the glass if wiping takes place when
the windshield is dry.
If it is necessary to switch on the windshield
wipers in dry weathe rconditions, always
use washer fluid when operating the
windshield wipers.
! If the windshield wipers leave smears on
the windshield after the vehicle has been
washed in an automatic car wash, wax or
other residues may be the reason for this.
Clean the windshield using washer fluid
after washing the vehicle in an automatic
car wash.
! Vehicles with rain/light sensor:
Switch the wipers off in dry weather.
Otherwise, dirt or optical effects may cause
undesired windshield wiper sweeps. This
could then damage the windshield wiper
blades or scratch the windshield.
The windshield will no longer be wiped
properly if the wiper blades are worn. Replace
the wiper blades twice a year (Y page 103),
ideally in spring and fall. Combination switch Windshield wipers
103Lights and windshiel dwipers Z
X
Turn the key to position 1or 2in the
ignition lock.
X Turn the combination switch in the
direction of arrow 0005to the appropriate
setting depending on the intensity of the
rain.
X Single wipe: push the combination switch
briefly up to the pressure point in the
direction of arrow 0006.
X To wipe with washer fluid: press the
combination switch beyond the pressure
point in the direction of arrow 0006.
i Wipe the windshield using washer fluid
even if it is raining. By doing so, you will
prevent smears on the windshield.
The detent positions of the combination
switch correspond to the following wiper
speeds:
0W indshield wipers off
II ntermittent wipe
II Normal wipe
III Rapid wipe
i Canada only:
If the windshield wipers are switched on
and you stop the vehicle, the windshield
wipe rspeed is reduced. For example, if you
have selected level IIand stop the vehicle,
wiping continues with intermitten twipe
while the vehicle is stationary. If
intermitten twipe is selected, the intervals
become longer.
Vehicles with arain and light sensor:
you can use level Ias the universal setting.
The rai nand light sensor sets the
appropriate wiping frequency
automatically, according to the intensity of
the rain. Whe nyou stop the vehicle, levels
III and IIare switched down to level I
automatically.
The windshield wiper will return to the
original level when you drive faster than
5 mph (8 km/h) again. You can adjust the sensitivity of the rain and
light sensor using the on-board computer
(Y
page 189).
Information on checking the washer fluid
level can be found in the "Maintenance and
care" (Y page 246) section. Switching the rear window wiper on/
off
Combination switch
0005
0001 Rear window wiper switch
0009 0006 To wipe with washer fluid
000A ITo switch on intermittent wiping
000E 0To switch off intermittent wiping
000F 0006 To wipe with washer fluid
X Turn the key to position 1or 2in the ignition
lock.
X Turn switch 0005to the corresponding
position
The rear window wiper switches on
automatically if you engage reverse gear and
the windshield wipers are on. Replacing the wiper blades
G
WARNING
If the windshield wipers begin to move while
you are changing the wiper blades, you could
be trapped by the wiper arm. There is a risk
of injury.
Always switch off the windshield wipers and
ignition before changing the wiper blades. 104
Windshield wipersLights and windshiel
dwipers
!
Never open the hood if a windshield wiper
arm has been folded away from the
windshield.
Never fold a windshield wiper arm without
a wiper blade back onto the windshield/
rear window.
Hold the windshield wiper arm firmly when
you change the wiper blade. If you release
the windshield wiper arm without a wiper
blade and it falls onto the windshield, the
windshield may be damaged by the force of
the impact.
We recommend that you have the wiper
blades replaced at a qualified specialist
workshop.
! Only hold the wiper blade by the wiper
arm. You could otherwise damage the
wiper rubber.
The windshield will no longer be wiped
properly if the wiper blades are worn. Replace
the wiper blades twice a year, ideally in spring
and fall. Front windshield wiper arm with wiper blade
X Fold wiper arm 0026away from the
windshield.
X Set wiper blade 0005at right angles to the
wiper arm.
X Press both retaining clips 0006together in
the direction of the arrow and swing wiper
blade 0005away from wiper arm 0026.
X Pull wiper blade 0005up and out of the
retainer on wiper arm 0026. X
Slide new wiper blade 0005into the retainer
on wiper arm 0026.
X Press new wiper blade 0005onto wiper arm
0026 until you hear retaining clips 0006engage.
X Fold wiper arm 0026back onto the windshield
again. Problems with the windshield wipers
The windshield wipers are jammed The windshield wiper drive has been
deactivated.
X
Stop the vehicle as soon as possible, paying
attention to road and traffic conditions.
X For safety reasons, you should remove the
key from the ignition lock.
X Remove the cause of the obstruction, e.g.
leaves or snow.
X Switch on the windshield wipers again.
The windshield wipers are not working
at all There is a malfunction in the windshield wiper
drive.
X
Select another wiper speed on the
combination switch.
X Have the windshield wipers checked at a
qualified specialist workshop. Windshield wipers
105Lights and windshield wipers Z
i
To unlock the steering, move the steering
wheel slightly while turning the key to
position 1. Preparing for a journey
Visual check of the vehicle exterior X
In particular, check the following
components on the vehicle, and on the
trailer as necessary:
R
license plates, vehicle lighting, turn
signals, brake lamps and wiper blades for
dirt and damage
R tires and wheels for firm seating, correct
tire pressure and general condition
R trailer tow hitch for play and security
i The trailer coupling is one of the most
importan tvehicle parts with regard to road
safety. The separate instructions issued by
the manufacturer pertaining to operation,
care and maintenance should be observed.
X Rectify any noticeable defects before
commencing the journey.
Checks in the vehicle Emergency equipment/first-aid kit
X
Check the equipment to make sure that it
is accessible, complete and ready for use.
The first aid and breakdown assistance
equipment is in the fron tdoor stowage
compartments and behind the driver's seat.
Vehicle lighting
X Turn the key to position 2in the ignition
lock.
X Check the lighting system with the aid of a
second person.
X Replace defective bulbs (Y page 96). Before driving off
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardizes the
operating and road safety of the vehicle.
There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
When using floormats or carpets, make sure
that they are properly secured so that they do
not slip or obstruct the pedals. Only use non-
slip floormats. G
WARNING
Unsuitable footwear can hinder correc tusage
of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals.
X Secure the load as per the loading
guidelines (Y page 232).
X Make sure that the floormats and carpets
are properly secured so that they cannot
slip and obstruct the pedals.
X Close all doors. Starting the engine
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation.
! Do not depress the accelerator pedal
when starting the engine.
X Before starting the engine, make sure that: 134
DrivingDriving and parking
H
Environmental note
Only clean your vehicle at specially designed
wash bays. Dispose of empt ycontainers and
used cleaning products in an environmentally
responsible manner. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
Regula rcare of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved for Sprinter
vehicles. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle .There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that the automatic car wash is
suitable for the size of the vehicle.
Before washing the vehicle in an automatic
car wash, fold in the exterior mirrors and
remove any additional antennas.
Otherwise, the exterior mirror, antenna or
the vehicle itself could be damaged.
Make sure that the exterior mirrors are fully
folded out again and that any additional
antennas are re-installed when you leave
the automatic car wash. !
Make sure that:
R the side windows and the roof are
completely closed
R the climate control blower is switched off
R the windshield wiper switch is at position
0
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the
vehicle in an automatic car wash.
After putting the vehicle through an
automatic car wash, wipe off wax from:
R the rear view camera lens (Y page 259)
R the windshield
R the windshield wiper blades
This will prevent smears and reduce wiping
noises caused by residue on the
windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each
individual country.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft car sponge.
X Use a mild cleaning agent, e.g. a car
shampoo approved for use with Sprinter
vehicles.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlets.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agents dry on the
paintwork. 256
CareMaintenance and care
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment
G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components.
Components damaged in this way may fail
unexpectedly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis componentsr eplaced
immediately.
! Observe the minimum distance to be
maintained between the nozzle of the
power washer and objec ttobe cleaned, as
outlined below:
R approximately 2.2 ft(70 cm) when using
round-jet nozzles
R approximately 1ft(30 cm) whe nusing
25°flat-spray jets and dirt blasters
Keep the water jet moving while cleaning.
To avoid causing damage, do not point the
water jet directly at:
R door joints
R brake hoses
R electrical components
R electrical connections
R seals
R drive train, especially not at the
intermediate bearing of the propeller
shaft
R rear view camera (camera lens and
microphone opening on the bottom)
Keep a minimum distance of
1.6 ft(50 cm).
Cleaning the engine !
Water must not enter intake or ventilation
openings. When cleaning with high
pressure water or steam cleaners, the spray must not be aimed directly at
electrical components or the terminals of
electrical lines.
Preserve the engine after the engine has
been cleaned. Protect the belt drive system
from exposure to the preservative agent.
Also observe the information in the section
"Powerw asher" (Y page 257).
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces .You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by
inadequate care cannot always be completely
repaired. In such cases, visit a qualified
specialist workshop.
X Remove impurities immediately, where
possible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
Cleaning the windows G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades. Care
257Maintenance and care Z