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005D0011004600520050>
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005D001100460044> (Canadaonly) Editorial
office
You arewelcome toforward anyqueries or
suggestions youmay have regarding this
manual tothe technical documentation team
at the address onthe inside ofthe front cover.
© Mercedes-Benz USA,LLC
© Mercedes-Benz Canada,Inc.
Mercedes-Benz USA,LLCandMercedes-
Benz Canada Inc.areDaimler companies.
Not tobe reprinted, translated orotherwise
reproduced, inwhole orinpart, without
written permission.
Printed inthe USA.
Thank
youforchoosing thenew Sprinter
We hope youenjoy yourSprinter. Vehicle
safety andoperational reliabilityaretwo very
important factors.Tomaintain them,regular
maintenance servicesarenecessary.
We continuously strivetoimprove our
products andaskforyour understanding that
we reserve theright tomake changes tothe
periodic maintenance workforour vehicles.
The information inthis booklet isaccurate at
time ofprinting. Atthe time ofyour scheduled
maintenance appointmentswithyour
authorized Sprinterdealer,themost current
service information willbeutilized foryour
vehicle's ageormileage. Pleasecheckwith
your authorized Sprinterdealerforany
changes tothe periodic maintenance work
required foryour vehicle. PLEASE
NOTE
WE STRONGLY RECOMMEND THATYOU
HAVE YOUR VEHICLE SERVICED BYAN
AUTHORIZED SPRINTERDEALERWHOIS
FULLY EQUIPPED TOPROVIDE THISSERVICE
AND THAT GENUINE MERCEDES-BENZ
PARTS BEUSED.
EMISSION CONTROLCOMPONENTS AND
SYSTEMS CANBEMAINTAINED, REPLACED,
OR REPAIRED BYANY AUTOMOBILE REPAIR
WORKSHOP ORINDIVIDUAL USING
CERTIFIED PARTS.
THE USE OFDEFECTIVE ORNON-
EQUIVALENT PARTSCANRESULT INYOUR
EMISSIONS PERFORMANCE WARRANTY
CLAIM BEINGDENIED. Symbols
The following symbolsareused inthis
Maintenanc eBooklet: G
WARNING
Warning noticesdrawyourattention to
hazards thatmay endanger yourhealth orlife,
or the health orlife ofothers.
! Highlights hazardsthatmay result in
damage toyour vehicle.
i Helpful tipsorother useful information.
Y Page This
symbol informs youwhere you
can find further information ona
topic.
YY This
continuation symbolindicates
that awarning orprocedure is
continued onthe next page. Vehicle
sales/Vehicl ewarranty
issuer/Spare partssalesorganization
Mercedes-Benz USA,LLC
One Mercedes Drive
Montvale, NJ07645-0350
Customer AssistanceCenter:
1-877-762-8267
Mercedes-Benz USA,LLCisaD aimler
company
Asat25.05.2012

Int
rod uction Acti
veSer vice System (ASSYS T)
Gener alnot es Your
Sprinterise quip ped with theActive
Service System (ASSYST).The
maintenanc ecomputer tracksdistance
driven andthetime elapsed sinceyourlast
service. Theservice isshown inthe
multifunction displayint he instrumen t
cluster.
The multifunction displayshows amessage
approximately onemont hbefore the
maintenanc eservice isdue. Itindicates when
the next service isdue inmiles ordays.
The symbols orletters onthe service display
show thetype ofservice thatisdue.
0002 orA Oil
service plus
0001 orB Maintenanc
eservice
Service duedatedisplay Vehicles
withsteering wheelbuttons
One ofthe following messages appears:
^0002Service A:Due in... days ^0002Service
A:Due in... miles ^0002Service
ADuenow Vehicles
withoutsteering wheelbuttons
One ofthe following messages appears:
^0002 for
service A
^0001 for
service B
The remaining distanceinmiles (mi)orthe
remaining timeindays (d)isshown.
Service duedatehasbeen excee ded Aq
ualifi edspec ialist workshop,e.g. an
auth orizedS printe rD ealer resetsthe servic e
display duringtheservic eappointm ent. Vehicles
withsteering wheelbuttons
If the servic eduedate hasbeen exceeded,
one ofthe following messages willappear in
the display:
^0002Servi ceA:Exceede dby... days
^0002Servi
ceA:Exceede dby... miles
Addition
ally,awarning tonesounds.
Vehicles withoutsteering wheelbuttons
If the servic eduedate hasbeen exceeded,
ten secon dsafter switching onthe ignition
the 0002 or0001 symbol flashesforthe
servic e.Am inus signalsoappears infro ntof
the serv icedue date.
Serv iceinfor mation You
canfindal istwith descriptions ofthe
maint enancework inthis book let,start ing
fro m( Ypage 10).Following every
mainten anceservice, theauthorized Sprinter
dealer willreset theservice intervaldisplay
by conf irming themainten ancework
performed.
The authorized Sprinterdealer performin gthe
mainten anceservice willconf irmthework
has been carried outusing theconf irmation
pages inthis Maintenan ceBooklet
(Y page 15).
We cont inuously strivetoimprove our
products andaskforyour understan dingthat
we reserve theright tomake changes tothe
periodic maintenancework forour vehicles.
The informat ioninthis booklet isaccurate at
time ofprintin g.At the time ofyour scheduled
mainten anceappointment swithyour
authorized Sprinterdealer, themost current
service information willbeutilized foryour
vehicle's ageormileage. Pleasecheckwith
your authorized Sprinterdealer forany
changes tothe periodic maintenancework for
your vehicle.
i Ifthe ASS YST service intervaldisplay has
been accident allyreset, haveanauthorized 4
Introdu
ctionMaintenance
Booklet
A-B.
The
sequence ofSprint erservices isA-

Spri
nter dealer corre ctthe setti ng.Areset
should onlybeperform edonc ethe
corr espondin gmaint enanc eservic ehas
been carried out.Resett ingthe ASSYST
servic einterval display without performing
the corr espondin gmaint enanc eservic e
may result inengin edamage and/or
damage toother vehicle partsthatarenot
cover edbythe New Vehicle Limited
Warrant y. Tir
er ota tion
Your vehicle's tiresareacritical component
to overa llvehicl eperforma nceand stabi lity.
The usefullife oftires willvary and is
pro portional totiret ype ,speed rating,
ambient condition s,tire loads, tireinflat ion
pressure, roadsurfaces ,and individual
drivin gstyle. Wether efore recom mend
regularly checkingthe tires forwear and
corr ecttire pressure, and-ift he tire
con figuration allows-that the tires are
rotated regularly .
Tires canonly berotated onvehicles withthe
same tiresize onthe front andrear axles.
If your vehicle's tireconfiguration allowsfor
tire rotation, tirerotation shouldbe
performed inaccordance withthe
recommen dedintervals, orsooner atthe first
signs ofirregular (uneven) treadwear. Tire
rotation recommen dationswilllikely
necessitat eatirerotation atleast atevery
maintenanc eservice.
Single tiresatrear If
your vehicle isequipp edwith tires ofthe
same size,tires canberotated byfollowing a
front -to-rear rotation patternthatwill
maintain theinten dedrotation (spinning)
direction ofthe tire (onunidirectional tires,an
arrow onthe sidewa llindicates theinten ded
rotation orspinning direction ofthe tire). Dual
tires atthe rear If
your vehicle isequipp edwith tires ofthe
same size,thetires onthe front axlecanbe
rotated withtheinner tiresonthe rear axle in
pairs sothat theinten dedrotation (spinning)
direction ofthe tires remains thesame. Ifthe
tread pattern onthe tires isnot unidirectional,
the outer tiresonthe rear axle canberotated
from oneside tothe other. Diagram
showingtirerotation forsingle anddual
tires
This Maintenanc eBooklet contains a
practical tirerotation confirmationpage,
which youcan usetorecord thedate and
mileage forevery tirerotation (Ypage 5). Arduous
operating conditions
The maintenanc eintervals havebeen
determined sothat under normal operating
condition sthe vehicle shouldoperate
properly between maintenanc eservices .
Arduous operatingconditions mayrequire
that thefollowing partsbereplaced atshort er
int ervals:
R INTER IORFILTERS
(Ex amples: dustfilter, recirculating air
filter, activated charc oalfilter or
combin ationfilter) aretobe replaced as
indicat edbythe maint enanc ecomput er.
Under severe dustconditions ,orift he
climate control isoperated frequentlyin air
recirc ulation mode,thefilters should be Introd
uction
5Maintenance Booklet

They
areimportan t,however, becausethey
allow earlydetect ionofdiscrepanc ieswhich
can later leadtoincreased exhaust
emissions. Itis generally lesscostlyto adjust
deviations ofthis sort immediately thanto
wait until theyincur highrepair costs.The
mainten anceintervalshave been determin ed
so that thevehicle, undernormal operating
condit ions,should operate properly between
mainten anceservices. Changing
theengine oiland filter
Change theengine oiland oilfilter every
increase, determinethe cause andtake
nec essary correctives teps. Donot reset the
serv iceinterval display ifthe oillevel isfilled
up orthe oilischan gedattim esoth erthan
the recomm endedintervals . Rep
lacing thea irfilt er
Und ernor mal dust conditio ns,the airfilter
the airfiltercap and housin gbefor eremo ving
the airfilter. Rep
lacing thef uel filter Checking
thed iesel particle filter
The level ofthe diesel particle filter must be
chec kedforthe firsttim ea t100,00 0m iles.
If the satur ation levelisstill below the
thr eshold valueat100 ,000m iles, the
satur ation levelofthe diesel particle filter
must bechec kedagain ateach subsequen t
oil serv iceplus/m aintenan ceserv ice.
If the level ofthe diesel particlefilterisabove
the limit value, thediesel particlefiltershould
be replac ed. Onc
ethe new diesel particle filter has been
fit ted, thechec kingcycle startsagain after
100 ,000m iles. Checking
andadding DEF Main
tenanceserv icedescr iptions Veh
icle maintena nceserv icework
(includ ingemissi onsyst em
ma intena nce)
i The maint enanceserv ices should be
carr iedout atthe spec ified mileage oraft er
the spec ified numb erofyears (which ever
com esfirs t).
You canfindd etailed descriptions ofthe
maint enanceserv ices here (Ypage 10).
You canfindad escription ofthe scopeof
maint enancefor the exhaust systemhere
(Y page 8). Main
tenanceserv icedescr iptions
9Maintena nce
Booklet1,
000 miles. Ifoil consumpt ionshould
0 0
Check
andadd DEFe ver y1 ,000m iles.
should bereplac edever y4
,00 0m iles. Clean
0
2
Repl
acethefuel filter ever y0 ,000m iles.

Add
itiona lwork Ret
ighten nutsand bolt s Rear
axle:ret ight enu-b olts Repl
acefuel filter with waterseparator Replace
dustfilter forrear-c ompart mentair-condit ioning system Replace
thedust filter forthe heating /ventilation orthe activ ated charc oal/com bination
filter forthe air-c ondit ioning system (observe theinstallation date) Auto
matic transmission :oiland filter chan ge Replace
airfilter elemen t(observe theinstallation date) Replace
thepoly-V-belt For
thefirst time at100,000 miles Check
levelofthe diesel particle filter Hydraulic
brakesystem: renewbrakefluid Every
150,000 miles/every 10years (J10) Rear
axle: oilchange Every
150,000 miles/every 15years (J15) Renew
coolant (observe coolantmixtureratio) Confirmat
ions Tire
rotation
For inform ationabout tirerotat ion,see(Ypage 5). Date: Mileage:
Date: Mileage:
Date: Mileage:
Date: Mileage:12
Confirmat
ionsMaintenance
Booklet4Every
6
Eve
ry 0,000 miles
Once
at1, 000 miles
0
Ev ery2y ears (J2)
Eve
ry 0,000 miles
2
,000 miles
0

Deliv
eryi nspection Delivery
inspection
Carried outaccor dingtofact oryspecific ations Mileage
Locat
ion Date
Signat
ure Signat
ure/st ampfrom anauthoriz edSprin terDealer 14
Confirma
tionsMaintenance Booklet