2013 MERCEDES-BENZ SPRINTER service

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© Mercedes-Benz USA,LLC
© Mercedes-Benz Canada,Inc.
Mercedes-Benz USA,LLCandMercedes-
Benz Canada Inc.areDaimler companies.
Not tobe reprinted, translated orotherwise
reproduced, inwhole orinpart, without
written permission.
Printed inthe USA.
Thank
youforchoosing thenew Sprinter
We hope youenjoy yourSprinter. Vehicle
safety andoperational reliabilityaretwo very
important factors.Tomaintain them,regular
maintenance servicesarenecessary.
We continuously strivetoimprove our
products andaskforyour understanding that
we reserve theright tomake changes tothe
periodic maintenance workforour vehicles.
The information inthis booklet isaccurate at
time ofprinting. Atthe time ofyour scheduled
maintenance appointmentswithyour
authorized Sprinterdealer,themost current
service information willbeutilized foryour
vehicle's ageormileage. Pleasecheckwith
your authorized Sprinterdealerforany
changes tothe periodic maintenance work
required foryour vehicle. PLEASE
NOTE
WE STRONGLY RECOMMEND THATYOU
HAVE YOUR VEHICLE SERVICED BYAN
AUTHORIZED SPRINTERDEALERWHOIS
FULLY EQUIPPED TOPROVIDE THISSERVICE
AND THAT GENUINE MERCEDES-BENZ
PARTS BEUSED.
EMISSION CONTROLCOMPONENTS AND
SYSTEMS CANBEMAINTAINED, REPLACED,
OR REPAIRED BYANY AUTOMOBILE REPAIR
WORKSHOP ORINDIVIDUAL USING
CERTIFIED PARTS.
THE USE OFDEFECTIVE ORNON-
EQUIVALENT PARTSCANRESULT INYOUR
EMISSIONS PERFORMANCE WARRANTY
CLAIM BEINGDENIED. Symbols
The following symbolsareused inthis
Maintenanc eBooklet: G
WARNING
Warning noticesdrawyourattention to
hazards thatmay endanger yourhealth orlife,
or the health orlife ofothers.
! Highlights hazardsthatmay result in
damage toyour vehicle.
i Helpful tipsorother useful information.
Y Page This
symbol informs youwhere you
can find further information ona
topic.
YY This
continuation symbolindicates
that awarning orprocedure is
continued onthe next page. Vehicle
sales/Vehicl ewarranty
issuer/Spare partssalesorganization
Mercedes-Benz USA,LLC
One Mercedes Drive
Montvale, NJ07645-0350
Customer AssistanceCenter:
1-877-762-8267
Mercedes-Benz USA,LLCisaD aimler
company
Asat25.05.2012

Generalinformation..............................2
Vehicledata.............................................2
Protectingtheenvironment.....................2
MaintenanceBooklet............................4
Introduction.............................................4
ActiveServiceSystem(ASSYST)........
Tirerotation.......................................5
Arduousoperatingconditions............5
Wearitems.........................................6
Approvedengineoilsandfilters.........6
Regularchecks..................................7
Notesonthewarranty.......................7
Servicerecords..................................7
Parts/operatingmaterials.................8
Emissionsystemmaintenance.................8
Emissioncontrolsystemcaution-
dieselengines....................................8
BlueEFFICIENCY®exhaustgas
aftertreatmentusingDEF...................8
Descriptionofemissionsystem
maintenancejobs....................................8
Changingtheengineoilandfilter......9
Replacingtheairfilter........................9
Replacingthefuelfilter......................9
Checkingthedieselparticlefilter......9
CheckingandaddingDEF..................9
Maintenanceservicedescriptions...........9
Vehiclemaintenanceservicework
(includingemissionsystem
maintenance).....................................9
Maintenanceservicedescriptions...10
Additionalwork................................12
Confirmations........................................12
Tirerotation.....................................12
Deliveryinspection..........................14
Maintenanceservice
confirmations...................................15
Contents1
4
9065845393

Vehi
cled ata X X
Mod
el Veh
iclei de nti fica tionn umbe r(VIN) X X
Date
ofthe first registration Paint
andcode X X
License
plate License
plate X X
License
plate License
plate X X
License
plate License
plate X X
License
plate License
plate Protecting
theenviron ment
Natural resources formthebasis ofour
existence onthis planet. Theobjective isto
use thenatural resources whichformthe
basis ofour existence onthis planet sparingly
and inam anner which takesthe
requi rements ofboth nature andhumanity
into account..
Our declared policyisone ofintegrated
environment alprotection, startingatthe root
causes andencompassing inits management
decisions allthe consequences forthe
environment whichcouldarisefrom
production processesorthe products
themselves.
You toocan help protect theenvironment by
operating yourSprint erinan envir onme ntally
respon siblemann er. Fuel
consumption andthewear ofyour
engin e,brakes andtires largely depend on
the operatin gcondition sand your individual
drivin gstyle. Toreduce fuelconsumption and
wear, notethe following:
R avoid shorttrips.
R always ensure thatthetire pressure is
corr ect.
R avoid frequen tand abrupt acce lera tio n.
R av oidc arrying unne cessary we ight.
R rem ove skiand roofrac ks once youn o
lo nge rneed them.
R do not warm upthe engin ewhile thevehicle
is stat ionary.
R shift gears inat imely mannerso that each
gear isused onlyupto2
/ 3 of
its maximum
engin espeed.
R monit orthe fuel consumption .
Ar egularly servicedvehicle willalso help
protec tthe environmen t.Comply withthe
maint enanc eintervals indicat edbythe
AS SYST servic einterval display, aswell as 2
Prot
ecting thee nvironmentGeneral information

Int
rod uction Acti
veSer vice System (ASSYS T)
Gener alnot es Your
Sprinterise quip ped with theActive
Service System (ASSYST).The
maintenanc ecomputer tracksdistance
driven andthetime elapsed sinceyourlast
service. Theservice isshown inthe
multifunction displayint he instrumen t
cluster.
The multifunction displayshows amessage
approximately onemont hbefore the
maintenanc eservice isdue. Itindicates when
the next service isdue inmiles ordays.
The symbols orletters onthe service display
show thetype ofservice thatisdue.
0002 orA Oil
service plus
0001 orB Maintenanc
eservice
Service duedatedisplay Vehicles
withsteering wheelbuttons
One ofthe following messages appears:
^0002Service A:Due in... days ^0002Service
A:Due in... miles ^0002Service
ADuenow Vehicles
withoutsteering wheelbuttons
One ofthe following messages appears:
^0002 for
service A
^0001 for
service B
The remaining distanceinmiles (mi)orthe
remaining timeindays (d)isshown.
Service duedatehasbeen excee ded Aq
ualifi edspec ialist workshop,e.g. an
auth orizedS printe rD ealer resetsthe servic e
display duringtheservic eappointm ent. Vehicles
withsteering wheelbuttons
If the servic eduedate hasbeen exceeded,
one ofthe following messages willappear in
the display:
^0002Servi ceA:Exceede dby... days
^0002Servi
ceA:Exceede dby... miles
Addition
ally,awarning tonesounds.
Vehicles withoutsteering wheelbuttons
If the servic eduedate hasbeen exceeded,
ten secon dsafter switching onthe ignition
the 0002 or0001 symbol flashesforthe
servic e.Am inus signalsoappears infro ntof
the serv icedue date.
Serv iceinfor mation You
canfindal istwith descriptions ofthe
maint enancework inthis book let,start ing
fro m( Ypage 10).Following every
mainten anceservice, theauthorized Sprinter
dealer willreset theservice intervaldisplay
by conf irming themainten ancework
performed.
The authorized Sprinterdealer performin gthe
mainten anceservice willconf irmthework
has been carried outusing theconf irmation
pages inthis Maintenan ceBooklet
(Y page 15).
We cont inuously strivetoimprove our
products andaskforyour understan dingthat
we reserve theright tomake changes tothe
periodic maintenancework forour vehicles.
The informat ioninthis booklet isaccurate at
time ofprintin g.At the time ofyour scheduled
mainten anceappointment swithyour
authorized Sprinterdealer, themost current
service information willbeutilized foryour
vehicle's ageormileage. Pleasecheckwith
your authorized Sprinterdealer forany
changes tothe periodic maintenancework for
your vehicle.
i Ifthe ASS YST service intervaldisplay has
been accident allyreset, haveanauthorized 4
Introdu
ctionMaintenance
Booklet
A-B.
The
sequence ofSprint erservices isA-

Spri
nter dealer corre ctthe setti ng.Areset
should onlybeperform edonc ethe
corr espondin gmaint enanc eservic ehas
been carried out.Resett ingthe ASSYST
servic einterval display without performing
the corr espondin gmaint enanc eservic e
may result inengin edamage and/or
damage toother vehicle partsthatarenot
cover edbythe New Vehicle Limited
Warrant y. Tir
er ota tion
Your vehicle's tiresareacritical component
to overa llvehicl eperforma nceand stabi lity.
The usefullife oftires willvary and is
pro portional totiret ype ,speed rating,
ambient condition s,tire loads, tireinflat ion
pressure, roadsurfaces ,and individual
drivin gstyle. Wether efore recom mend
regularly checkingthe tires forwear and
corr ecttire pressure, and-ift he tire
con figuration allows-that the tires are
rotated regularly .
Tires canonly berotated onvehicles withthe
same tiresize onthe front andrear axles.
If your vehicle's tireconfiguration allowsfor
tire rotation, tirerotation shouldbe
performed inaccordance withthe
recommen dedintervals, orsooner atthe first
signs ofirregular (uneven) treadwear. Tire
rotation recommen dationswilllikely
necessitat eatirerotation atleast atevery
maintenanc eservice.
Single tiresatrear If
your vehicle isequipp edwith tires ofthe
same size,tires canberotated byfollowing a
front -to-rear rotation patternthatwill
maintain theinten dedrotation (spinning)
direction ofthe tire (onunidirectional tires,an
arrow onthe sidewa llindicates theinten ded
rotation orspinning direction ofthe tire). Dual
tires atthe rear If
your vehicle isequipp edwith tires ofthe
same size,thetires onthe front axlecanbe
rotated withtheinner tiresonthe rear axle in
pairs sothat theinten dedrotation (spinning)
direction ofthe tires remains thesame. Ifthe
tread pattern onthe tires isnot unidirectional,
the outer tiresonthe rear axle canberotated
from oneside tothe other. Diagram
showingtirerotation forsingle anddual
tires
This Maintenanc eBooklet contains a
practical tirerotation confirmationpage,
which youcan usetorecord thedate and
mileage forevery tirerotation (Ypage 5). Arduous
operating conditions
The maintenanc eintervals havebeen
determined sothat under normal operating
condition sthe vehicle shouldoperate
properly between maintenanc eservices .
Arduous operatingconditions mayrequire
that thefollowing partsbereplaced atshort er
int ervals:
R INTER IORFILTERS
(Ex amples: dustfilter, recirculating air
filter, activated charc oalfilter or
combin ationfilter) aretobe replaced as
indicat edbythe maint enanc ecomput er.
Under severe dustconditions ,orift he
climate control isoperated frequentlyin air
recirc ulation mode,thefilters should be Introd
uction
5Maintenance Booklet

repl
aced more frequently thanindica tedby
the maintenance computer.
R COO LANT
The coola nt(wa ter/anticorrosi on/
antifreeze mixture)shouldbe repl aced at
the speci fiedmaintenance intervals.
The coola ntmay need tobe repl aced more
frequ ently ifit is not maintai nedcorrectly
and/or anticorrosi on/antifreeze products
other thanthose approved foryou rvehicle
are being used.Youcanfind coolant
inst ruct ions under the"Coolant" sectionof
the vehicle Operator 'sManual. Contactan
auth orizedSpr inter De aler foralist of
ant icorrosio n/ant ifreez eproduct sthata re
appro vedforyour vehicle. Wea
ritem s
The main tenan cecomput errec omm ends the
ins pec tiono fcertain wearparts, however, it
cann otjudge thecondition ofthese wear
parts. Onlyqualified aftersalestechnician s
can determ ineifaw ear part should be
replaced. Appr
oved engine oilsand filter s
General informationabout engine oil En
gine oilsand oilfilters arespecially tested
for their suitability inour engin esand
durability forour servic einterva ls.T herefore,
only useapproved engineoilsand oilfilters
required forvehicles withamaint enanc e
co mput er.Con ventional petrole um-based
oils must notb eu sed forvehicles equipped
with theASSYST maintenanc ecomput er. The
following casesarenot cover edbythe
New Vehicle Limited Warranty:
R using engineoilsand oilfilters with
specific ationsotherthanthose express ly
required bythe maint enanc ecomputer.
R changing theengine oiland oilfilter at
longer change intervalsthan those
specified bythe mainten ancecomputer.
R using anyoiladditives.
We recomm endMOBIL OIL.
MB sheet numbers Use
thefollowing tabletodetermin ethe MB
sheet numbers. Refertothe Operator's
Manual todetermin ethe engine typeofyour
vehicle. Themodel andengine typecanbe
found inthe "Service products and
capacities" sectionofthe "Technical data"
chapter under"Engine oil". Engine
type MB
sheet number 642 228.
51,229. 51 i
MB sheet numbers areprinted onthe
outside ofthe oilcont ainer.
Viscosity gradesfor engine oils In
this table, select theoilviscosity according to
the lowest anticipated airtemperature beforethe
next oilchange. 6
Introdu
ctionMaintenance Booklet

Reg
ular checks
In addition tothe maintenance service ,you
sho ulda lsop erform regular checks onthe
fol lowi ng (e.g. weekl y,wh en refu eling, or
bef ore any long jou rney ):
R Oi llev el –D epending onthe vehicle
equipment, checkthe oillevel ofthe engine
using either theoildipstick orusing the
cont rolsystem viathe multifunction
steering <001B000F00180018001D003E00110022001D00150020000D00220025001C0015
002000240025/ display.
Refer tothe Operator's Manualformore
information onmeasuring theengine oil
level.
R Cool antlevel –The correct procedure for
check ingthe coolant levelisdescribed in
the Operator's Manual.
R Bra kefluid level –Ifthe brake fluidhasto
be refilled, visitanauthorized Sprinter
Dealer andhave thecause determined, e.g.
leakage orworn brake pads.
R Windshield washersystem–Ifthe
washer fluidlevel fallsbelow 1/3full,the
warning lampforthe washer fluidlevel
lights up.Add washer fluidmixed withan
approved windshield washerconcentrate,
test funct ionand check wiperblades.
R Lighting system
R Tire condition andtirepressur e–C heck
at least once amonth.Refer tothe "Tires
and Wheels" sectioninthe Operator's
Manual forguidel inesandthecorrect
procedure forcheck ingthe tire condition
and tirepressure. Notes
onthe warra nty
An exten siveandwell-equ ippednetwork of
authorized SprinterDealers isavaila bleto
carry outmaintenanc ework. Your authorized
Sprint erDealer canensure thatyour vehicle
is thoroughly servicedandrepaired by
professionals.
Please seetheService andWarranty
Inform ationBooklet fordetailed information
on warranty termsandcoverage. Please
followthemaintenance
instructions inthis Maintenance Booklet,
even ifyou allow athird partyto use the
vehicle andentrust themwithcareofthe
vehicle .Only inthis way willyou beable
to ensure thatyour warr anty rightsare
not affected .
Service, replacement, orrepa irof the
emission controldevices andsystem s
can beperf ormed byany automotive
repa irestablishm entorindividu alusing
certified parts.
We strongly recomm endthatany
maint enance workonyour vehicle is
carr iedout byyour authoriz edSpr inter
Dealer whichisfully equipp edtoperf orm
this service.
Please notethat special instruct ions and
special measuring devicesarerequired for
servicin gthe engines inorder tocomply with
legal requirement sconcern ingexhaust
emissions. Modifyingortamperin gwith
emissions componentsisn otpermissible.
Your authorized SprinterDealer isfamiliar
with therelevant regulations. Service
records
Your authorized SprinterDealer willcert ifyin
this booklet themaint enanc eservic esthat it
has perform edon your vehicle.
Other thanthemaint enanc eservic es
described, theMainten anceBookletdoes not
recor dorreflect anyrepair workthatmay
have been perform edon your vehicle. Please
keep those receipt swithyour vehicle
recor ds.
You canfind infor mation aboutthewarranty
in your Serviceand Warrant yInformation
Book let.
Your authorized SprinterDealer willgladly
provide moreinformation onthe
maint enanc eofyour vehicle. Introd
uction
7Maintenance Booklet

Part
s/operating materials
We recommen dusing only genuine
Mercedes-B enzparts forservice andrepair
work, sincethese conform toour
specifications. Inaddition, useonly fuels,
lubricants andcorrosion inhibitors/
antifreez eagents thatcorrespond tothe
factory specifications. Pleaseseeyour
authorized SprinterDealer formore
information onthis subject. Emission
systemmaintenance Emission
controlsystem caution -
diesel engine s
Your Sprint erisequipp edwith emission
cont roldevices tocomply withcurrent diesel
exhaust emission regulations incountr ies
where thevehicle iscertif iedforsale. Follow
our recommen dedmaintenan ceinstruc tions
in order toensure theproper operating state
of your vehicle.
Note thefollowing:
a) Diesel engines requiredieselfuelwith
extr emely lowsulfur contentforroad vehicles
(maximum 15ppm sulfur), incompliance with
ASTM D975stand ard. Fa ilur et ou seultra low
su lfur high wa ydiese lfue l(UL SD) cansever ely
da ma gethe vehicle'se xhau st gas
af tertr eatment syste m.
b) We appro vethe useo fB5(stand ardU LSD,
wh ich mayconta inup to5% bio-d iese l)for all
Blu eEFFI CIENC Y®
dies el eng ines.
Die selfue lstha tcont ain ahigher propo rtion
can severe lydamage theengin eand fuel
syst emand arenotp ermit ted.
Contac tyour Serv iceCenter formore
infor mation .Ift he B5 bio-diesel blendisnot
clearly labeledtoindicate thatitmeets the
ULSD standard, itshould notbeused. The
New Vehicle Limited Warranty doesnotcover
damage causedbythe use fuels thatdonot
meet ourapproved fuelstandards. c)
The prescribed enginemaintenance
work must becarried outfully andatthe
requir edintervals.
d) The exhaust gasafter treat ment
system operation mustnotbemodified
in any way. Alteration sarenot permissible
by law. Alteration scan also damage the
catalytic converterand result inincreased
fuel consumption andimpaired engine
running condition s.
If the "CHECK ENGINE" indicator lamplights
up inthe instrumen tcluster whentheengine
is runn ing,this indic ates thattheremay bea
malfun ction inthe enginecon trol syst emor
in the exhaust gasaftert reat men tsyst em.
We recomm endh avingt he malf unction
ch ecke da ssoona spossible . BlueEFF
ICIENCY ®
exhaust gas
aftert reatm entusing DEF
BlueEFFICIENCY ®
exhaust gas
aftertreatmen trequires areducing agent
(DE F)inorder tofunc tion properly.
Maintain ingthe level andcondition ofthe DEF
is part ofthe regular maintenanc eservic e
work.
DE Fisa non -flamm able,non-toxic, colorless
and odorless, water-soluble liquid.
! Only useDEFa ccor ding toISO 22241.Do
not add special additives toDE Fo rdilute it
with water .This can damage the
BlueEFFICIE NCY®
exhaust gas
aftertr eatment . Desc
ription ofemission system
maintenance jobs
The composition ofexhaust emissions is
influenced notonly bythe exhaust gas
aftertr eatment system,butalso byvarious
engine partsandtheir settin gs.
Maintenanc eofthe exhaust systemmust
therefore includetheseengine parts.Some
maintenanc ejobs areactually onlytests. 8
Des
cription ofemission systemmaintenance jobsMaintenance
Booklet
ofbio-diese l,e.g. B20 orpure bio-dies elfuel,