Making an emergency call
X
To initiate an emergency call
manually: press cover 0043briefly to open.
X Press SOS button 0044briefly.
The indicator lamp in SOS button 0044
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.
X After the emergency call, close cover 0043.G
WARNING
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants. Roadside Assistance button X
Press and hold Roadside Assistance
button 0043for more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button 0043
flashes while the call is active. The
Connecting Connecting Call
Callmessage appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call Call
Connected
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
X Describe the type of assistance needed.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized Features
203Stowage and features Z
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp in Roadside
Assistance button 0043is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call
Call Failed Failed message appears on the
multifunction display.
X To end a call: press the007Fbutton on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
MB Info call button X
Press and hold MB Info call button 0043for
more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button 0043flashes while
the connection is being established. The
Connecting
Connecting Call Callmessage appears in the
multifunction display and COMAND is
muted. If a connection can be made, the
Call Call
Connected Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 10
.
Log in under "Owners Online".
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button 0043is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Call Failed Failed message appears on the
multifunction display.
X To end a call: press the007Fbutton on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
10 USA only. 204
FeaturesStowage and features
1-800-FOR-MERCede
s(1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, the Tele Aid
Tele Aid
Doors Locked Remotely
Doors Locked Remotely message appears
in the multifunction display.
Alternatively, the vehicle can also be locked
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X
Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then attempts to locate the mbrace
system. The Mercedes-Benz Customer
Assistance Center contacts you and the
local law enforcement agency if the vehicle
is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If the anti-theft alarm system is active for
longer than 30 seconds, mbrace
automatically informs the Mercedes-Benz
Customer Assistance Center. Rear spoiler
The rear spoiler improves the handling of the
vehicle. It adapts the vehicle's aerodynamics to the operating conditions, dependent on the
speed of the vehicle.
Example: Coupe
i
If the vehicle is equipped with AMG
adaptive sport suspension system, the
button is in the switch strip above the air
conditioning control panel.
Only use button 0043to extend and retract the
rear spoiler manually for cleaning.
Button 0043is not used to operate the rear
spoiler.
If you drive at speeds above 75 mph
(120 km/h), the rear spoiler extends
automatically. Button 0043flashes until the rear
spoiler has extended and then lights up in red.
If you drive at speeds above 50 mph
(80 km/h), the rear spoiler remains
extended. Button 0043remains lit in red.
If you drive at speeds below 50 mph
(80 km/h), the rear spoiler retracts
automatically. Button 0043flashes until the rear
spoiler has retracted and then goes out.
Extending and retracting the rear
spoiler manually You can extend and retract the rear spoiler
manually for cleaning.
G
WARNING
During manual retraction of the rear spoiler,
make sure that nobody becomes trapped. If
there is a danger of someone becoming
trapped, release the rear spoiler button to 206
FeaturesStowage and features
pause retraction. The rear spoiler is then
extended again.
Never leave children unsupervised in the
vehicle. They could unintentionally retract the
extended rear spoiler. Someone could then
become trapped and seriously injured.
! Do not enter an automatic car wash with
the rear spoiler extended. Otherwise, the
rear spoiler may be damaged.
Only extend the rear spoiler in order to
clean it by hand. Retract it again when you
have finished cleaning it.
X Close the trunk lid.
X Select key position 2with the Start/Stop
button.
X To extend: press button 0043.
The rear spoiler is extended.
Button 0043flashes until the rear spoiler has
extended and then lights up in red.
X To retract: press and hold button 0043until
the rear spoiler is completely retracted.
Button 0043flashes until the rear spoiler has
retracted and then goes out.
Rear Spoiler retracts manually
Rear Spoiler retracts manually
appears in the display.
i If you release button 0043while retracting
the rear spoiler, it extends again
automatically. Features
207Stowage and features Z
X
Set the Start/Stop button to key position
2.
X Check the coolant temperature display in
the "AMG" menu (Y page 157).
The coolant temperature must be below
158 ‡ (70 †). X
Slowly turn cap 0043half a turn counter-
clockwise and allow excess pressure to
escape.
X Turn cap 0043further counter-clockwise and
remove it.
If the coolant is at the level of the marker
bar in the filler neck when cold, there is
enough coolant in coolant expansion
tank 0044.
If the coolant level is approximately 0.6 in
(1.5 cm) above the marker bar in the filler
neck when warm, there is enough coolant
in coolant expansion tank 0044.
X If necessary, add coolant that has been
tested and approved by Mercedes-Benz.
X Replace cap 0043and turn it clockwise as far
as it will go.
You will find further information about coolant
in the "Technical data" section
(Y page 280).
Windshield washer system and
headlamp cleaning system G
WARNING
If antifreeze comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury. Let the engine cool down before you add
antifreeze. Make sure that antifreeze is not
spilled next to the filler neck. Thoroughly
clean the antifreeze from components before
starting the engine.
G
WARNING
Windshield washer concentrate is highly
flammable. If it comes into contact with hot
engine components or the exhaust system it
could ignite. There is a risk of fire and injury.
Make sure that no windshield washer
concentrate is spilled next to the filler neck.
The washer fluid reservoir is used for both the
windshield washer system and the headlamp
cleaning system. X
To open: pull cap0043upwards by the tab.
X Add the premixed washer fluid.
X To close: press cap 0043onto the filler neck
until it engages.
Further information on windshield washer
fluid/antifreeze (Y page 281). Maintenance
Service interval display
Service messages Information on the type of service and service
intervals (see the separate Maintenance
Booklet). Maintenance
217Maintenance and care Z
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
The service interval message informs you of
the next service due date.
If a service due date has been exceeded, you
also hear a warning tone.
The multifunction display shows a service
message for several seconds, e.g.:
Next Service A in .. days
Next Service A in .. days
Service A Due Service A Due
Service A Exceeded by .. days Service A Exceeded by .. days
The letter indicates which service is due. A A
stands for a minor service and B
Bfor a major
service. A number or another letter may be
displayed after the letter. This figure indicates
any necessary additional maintenance work
to be performed.
You can obtain further information from an
authorized Mercedes-Benz Center.
The service interval display does not take into
account any periods of time during which the
battery is disconnected.
Maintaining the time-dependent service
schedule:
X Note down the service due date displayed
in the multifunction display before
disconnecting the battery.
or
X After reconnecting the battery, subtract
the battery disconnection periods from the
service date shown on the display.
i The service interval display does not
provide any information regarding the
engine's oil level. Observe the notes on the
engine oil level (Y page 215).
Hiding a service message X
Press the 0041or0076 button on the
steering wheel. Displaying service messages X
Switch on the ignition.
X Press the 0059or0065 button on the
steering wheel to select the Serv. Serv.menu.
X Press the 0063or0064 button to select the
ASSYST PLUS
ASSYST PLUS submenu and confirm with
0076.
The service due date appears in the
multifunction display.
Points to remember Resetting the service interval display
A qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center, will reset
the service interval display after the
necessary service work has been carried out.
You can also obtain further information on
maintenance work, for example.
!
If the service interval display has been
reset unintentionally, have the setting
corrected at a Mercedes-Benz Center.
Have service work carried out as described
in the Maintenance Booklet. This may
otherwise lead to increased wear and
damage to the major assemblies or the
vehicle.
Special service requirements
The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R regular city driving with frequent
intermediate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long
periods 218
MaintenanceMaintenance and care
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in
winter and after washing. Interior care
Cleaning the display !
For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a
commercially available microfiber cloth
and TFT/LCD display cleaner.
X Dry the display surface using a dry
microfiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag
deployment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and approved by Mercedes-
Benz.
Cleaning genuine wood and trim
elements !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
X Wipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz. Care
225Maintenance and care Z
The sticker must be attached on the
instrument cluster where it will be easily seen
by the driver.
Vehicle handling characteristics of a TIREFIT
repaired tire may change. Adapt your driving
accordingly.
X Stop after driving for approximately ten
minutes and check the tire pressure with
the tire inflation compressor.
i On tires that are equipped with a tire
pressure sensor (tire pressure monitor),
the use of sealant can lead to malfunction
messages and incorrect displays.
Therefore, use pressure gauge 0084in the
TIREFIT kit to check and correct the tire
pressure. G
WARNING
If tire inflation pressure has fallen below
130 kPa (1.3 bar/26 psi) do not continue to
drive the vehicle.
Park your vehicle safely away from the
roadway and contact the nearest authorized
Mercedes-Benz Center or Roadside
Assistance.
Have the damaged tire replaced.
X Correct the tire pressure if it is still at least
130 kPa (1.3 bar/20 psi) (for the values,
see the Tire and Loading Information
placard on the driver's side B-pillar or tire
pressure table on the fuel filler flap).
To increase the tire pressure: switch on
the tire inflation compressor.
To reduce the tire pressure: open release
screw 006B.
! The manufacturer does not guarantee
that all tire damage can be repaired using
the TIREFIT kit, particularly in the case of
cuts and punctures with a diameter of more
than four millimeters or on the sidewall. The
manufacturer is not responsible for
damage caused by inappropriate use of the
TIREFIT kit. X
Drive to the nearest workshop and have the
tire changed there.
X Have the tire sealant bottle replaced as
soon as possible at a qualified specialist
workshop, e.g. at an authorized Mercedes-
Benz Center. H
Environmental note
Have the used tire sealant bottle disposed of
professionally, e.g. at an authorized
Mercedes-Benz Center.
X Have the TIREFIT kit replaced every four
years at a qualified specialist workshop,
e.g. an authorized Mercedes-Benz Center. Changing a wheel and mounting the
spare wheel
Preparing the vehicle X
Prepare the vehicle as described
(Y page 229).
X Bring the wheels into the straight-ahead
position.
X Take the following objects from the left-
hand stowage compartment and the left-
hand stowage space in the trunk:
R
lug wrench
R folding wheel chock
R jack
R alignment bolt
X Secure the vehicle to prevent it from rolling
away.
Securing the vehicle to prevent it from
rolling away G
WARNING
Only jack up the vehicle on level ground or on
slight inclines/declines. The vehicle could
otherwise fall off the jack and injure you or
others. 232
Flat tireBreakdown assistance