notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-010 0.This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA 20
Introduction
Problems with the engine
Problem Possible causes/consequences and
0050
0050Solutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the SmartKey back to position 0in the ignition lock before
attempting to start the engine again. Alternatively, press the
Start/Stop button repeatedly until all indicator lamps in the
instrument cluster go out.
X Try to start the engine again (Y page 114). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop, e.g. an authorized
Mercedes-Benz Center. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 240).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop, e.g. an authorized
Mercedes-Benz Center. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop, e.g. an authorized
Mercedes-Benz Center. The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Center.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it. 116
DrivingDriving and parking
Display messages Possible causes/consequences and
0050
0050Solutions 00B2
Check Engine Oil Check Engine Oil
Level Level
(Add 1
(Add 1 Liter)
Liter) The oil level is too low.
X
Check the oil level (Y page 215).
X If necessary, add engine oil.
X Have the engine checked for leaks if you need to add engine oil
more often than usual.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
www.mbusa.com (USA only).
! The oil level is too low. Avoid long journeys with too little engine
oil. There is a risk of engine damage.
The display messages and the corresponding symbol that
indicate that the oil level is too low must not be ignored. 00B2
Engine Oil Level Engine Oil Level
Too High Too High You have added too much engine oil. The engine or catalytic
converter may be damaged.
X
Siphon off excess engine oil until it is at the specified level.
Observe the legal requirements. 00B2
Engine Oil Level Engine Oil Level
Cannot Be Measured Cannot Be Measured The measuring system is faulty.
X
Visit a qualified specialist workshop. 00B2
Engine Oil Engine Oil
Pressure Control Pressure Control
See Operator's See Operator's
Manual Manual The oil pressure sensor has reported a malfunction.
The oil pressure control is in emergency mode.
The engine lubrication is guaranteed.
X
Visit a qualified specialist workshop. 00B2
Engine Oil Engine Oil
Pressure Stop Pressure Stop
Vehicle Turn Vehicle Turn
Engine Off Engine Off
X
Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Check the engine oil level (Y page 215) and top up if necessary.
X If there are visible signs of oil loss from the vehicle, consult a
qualified specialist workshop. 00A8 There is only a small amount of fuel in the fuel tank.
X
Refuel at the nearest gas station. 00B6
Fuel Level Low Fuel Level Low The fuel level has fallen below the reserve range.
X
Refuel at the nearest gas station. Displays and operation
175On-board computer and displays Z
X
Unscrew oil filler cap 0043again and read the
dipstick.
If the level is between MIN mark 0087and
MAX mark 0044, the oil level is correct.
X If the oil level has dropped to MIN mark
0087 or below, add 1.1 US qt (1.0 liter) of
engine oil.
Adding engine oil G
WARNING
If engine oil comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next
to the filler neck. Let the engine cool down
and thoroughly clean the engine oil off the
components before starting the engine. H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R replacing engine oil and oil filters after
the interval for replacement specified by
the service system has been exceeded
R using engine oil additives.
! Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off. X
Unscrew and remove oil filler cap 0043with
the integrated dipstick.
X Add engine oil.
If the oil level is at or under the MIN mark
on the oil dipstick, add 1.1 US qt (1.0 liter)
of engine oil.
X Replace cap 0043on the filler neck and
tighten clockwise.
Ensure that the cap locks into place
securely.
X Check the oil level again with the oil
dipstick (Y page 215).
You will find further information about engine
oil in the "Technical data" section
(Y page 279). Checking and adding other service
products
Checking coolant level G
WARNING
The engine cooling system is pressurized,
particularly when the engine is warm. When
opening the cap, you could be scalded by hot
coolant spraying out. There is a risk of injury.
Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape.
Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down. 216
Engine compartmentMaintenance and care
Jump-starting
G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Do not inhale any battery gases. Do not lean over
the battery. Keep children away from batteries. Wash battery acid immediately with water and
seek medical attention. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk
of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting. G
WARNING
Non-combusted fuel can collect in the exhaust system and ignite. There is a risk of fire. Avoid
repeated and lengthy starting attempts.
! Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could be
damaged by the non-combusted fuel.
Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jumper
cables. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.
R You may only jump-start the vehicle when the engine and exhaust system are cold. 240
Jump-startingBreakdown assistance
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance
without delay.
R If fuel is swallowed, seek medical
assistance without delay. Do not induce
vomiting.
R Immediately change out of clothing which
has come into contact with fuel.
Tank capacity Total capacity
85 l
Of which reserve
Approximately 14 l
Petrol (EN 228, E DIN 51626-1)
Fuel grade
!
Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the
ignition if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the
wrong fuel could result in damage to the
fuel system and the engine. The repair
costs are high. Notify a qualified specialist
workshop and have the fuel tank and fuel
lines drained completely.
! You should only refuel with unleaded
premium-grade gasoline as this avoids
damaging the catalytic converter.
If engine running problems are apparent,
have the cause checked immediately and
repaired. Excess unburned fuel can
otherwise enter the catalytic converter,
leading to overheating and possibly
causing a fire. !
To ensure the longevity and full
performance of the engine, only premium-
grade unleaded gasoline may be used.
If there is no premium-grade unleaded
gasoline available and regular unleaded
gasoline must be used, please observe the
following precautions:
R only fill the fuel tank to half full with
regular unleaded gasoline and fill the rest
with premium-grade unleaded gasoline
as soon as possible.
R do not drive at the maximum speed.
R avoid sudden acceleration.
R if the vehicle is carrying a light load, e.g.
two passengers without luggage, do not
allow the engine to rev above 3000 rpm.
R if the vehicle is fully loaded or is being
operated in mountainous terrain, do not
depress the accelerator pedal further
than 00C3of the pedal travel.
Only refuel using premium-grade unleaded
gasoline with a minimum octane rating of 91.
Reformulated Gasoline (RFG) and/or
unleaded gasoline with additives can be used.
The concentration of additives in the fuel,
however, must not exceed 10%, e.g.:
R Ethanol
R TAME
R ETBE
R IPA
R TBA
For MTBE, the concentration should not
exceed 15%.
The concentration of methanol in gasoline,
including other additives, must not exceed
3%.
Using mixtures of methanol and ethanol is not
permitted. Gasohol, a mixture of 10% ethanol
and 90% unleaded gasoline, may be used. 278
Service products and filling capacitiesTechnical data