2013 MERCEDES-BENZ SLK-Class service

Display messages Possible causes/consequences and
0001 Solutions
0013 The trunk lid is open.
X
Close the trunk lid. 0012 The hood is open.
G WARNING
The open hood may bloc kyour view when the vehicle is in motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 155).
X Close the hood. 0005 At least one door is open.
Awarning tone also sounds.
X Close all the doors. 0003
Power Steering
Malfunction See
Operator's Manual The power steering is malfunctioning.
Aw
arning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a ris kofanaccident.
X Check whethe ryou are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. 0007
Trunk Partition
Open The trunk partition is open.
X
Close the trunk partition (Y page 88).Phone No Service Your vehicle is outside the network provider's transmitter/
receiver range.
X Wait until the mobile phone operational readiness symbol
appears in the multifunction display. 0008
Decrease Speed You wanted to open the roof while the vehicle was in motion.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Open the roof (Y page 86). Display messages
239On-board computer and displays Z

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 23).Stowage areas
Stowage space
Important safety notes G
WARNING
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
storing objects in the vehicle. Put luggage or
cargo in the trun kifpossible.
Do not pile luggage or cargo higher than the
seat backrests.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
R braking
R vehicle maneuvers
R an accident Glove box X
To open: pull handle 0003and open glove box
flap 0004.
X To close: fold glove box flap 0004upwards
until it engages.
The glove box flap contains brackets for
coins, pens, and credit and service cards. The glove box can be locked and unlocked
using the mechanical key.
X
To lock: insert the mechanical key into the
lock and turn it to position 0007.
X To unlock: insert the mechanical key into
the lock and turn it to position 0006.256
Stowage areasStowage and features

Garage door opener
Important safety notes G
WARNING
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to yourh ealth. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death. All exhaust gas contains
carbon monoxide (CO), and inhaling it can
cause unconsciousness and possible death.
The HomeLink ®
garage door opener
integrated in the rear-view mirror allows you
to operate up to three differen tdoor and gate
systems.
i Certain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center. Alternatively, you can call the following
telephone assistance services:
R
USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100
R HomeLink ®
hotline 1-800-355-3515
(free of charge)
More information on HomeLink ®
and/or
compatible products is also available
online at http://www.homelink.com.
i USA only:
This device complies with part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
FCC ID: CB2HMIHL4
i Canada only:
This device complies with the RSS-210
Rules of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
IC: 279B-HMIHL4 262
FeaturesStowage and features

Please also read the operating instructions
for the garage door system.
X Turn the SmartKey to position 2in the
ignition lock.
X Press button 0004,0024or0023 which you have
programmed to operate the garage door.
Garage door system with a fixed code:
indicator lamp 0003lights up green.
Garage door system with a rolling code:
indicator lamp 0003flashes green.
i The transmitter will transmit a signal as
long as the button is pressed. The
transmission is halted after a maximum of
ten seconds and indicator lamp 0003lights
up yellow. Press button 0004,0024or0023 again
if necessary.
Clearing the memory X
Turn the SmartKey to position 2in the
ignition lock.
X Press buttons 0004and 0023.
The indicator lamp lights up yellow.
X Press and hold buttons 0004and 0023until the
indicator lamp turns green.
i Make sure that you clear the memory of
the integrated garage door opener before
selling the vehicle. mbrace
Important safety notes !
Alicense agreement must exis tinorder
to activate the mbrace service. Ensure that
yours ystem is activated and ready fo ruse,
and press the 0008MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions aboutt he activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Ben zCustomer
Assistance Cente runder 1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Shortly after successfull yregistering with the
mbrace service (Canada: TELEAID), a user ID
and password will be sent to you by post. USA
only: you can use this password to log onto
the mbrace area under "Owners Online" at
http://www.mbusa.com.
The mbrace system is available if:
R it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available
R the vehicle position can be forwarded to
the Customer Assistance Center
The mbrace system To adjust the volume during an mbrace call,
proceed as follows:
X
Press the 0009or000A button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND.
The mbrace system provides various
services, e.g.:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com. Features
265Stowage and features Z

System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
Am
alfunction in the system has been
detected if one of the following conditions
occurs:
R the indicator lamp in th eSOS button does
not come on during the system self-test.
R the indicator lamp in the 0006Roadside
Assistance button does not light up during
self-diagnosis of the system.
R the indicator lamp in the 0008MB-Info call
button does not light up during self-
diagnosis of the system.
R the indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
-SOS button
- Roadside Assistance call button 0006
- MB Info call button 0008
R The mbrace Inoperative or
mbrace Service Not Activated message
appears in the multifunction display after
the system self-diagnosis.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency,
assistance must be summoned by other
means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367 Emergency call Important safety notes
G
WARNING
If the indicator lamp in the SOS button is
flashing continuously and no voice
connection with the Response center has
been established, then the mbrace system
has not been able to initiate an emergency call
(e.g. the relevant mobile phone network is not
available).
The Call Failed message is displayed in the
multifunction display and must be confirmed.
Should this occur, assistance must be
summoned by other means.
! Alicense agreement must exis tinorder
to activate the mbrace service. Ensure that
yours ystem is activated and ready fo ruse,
and press the 0008MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions aboutt he activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Ben zCustomer
Assistance Cente runder
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an ai rbag or Emergency Tensioning Device is
triggered.
i You canno tend an automatically
triggered emergency call yourself.
An emergency call can also be initiated
manually.
As soo nas the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunction display.
The audio output is muted. 266
FeaturesStowage and features

the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice outpu
tis not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance center can ascertain the nature of
the problem (Y page 271).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp for Roadside
Assistance call button 0003is flashing
continuously
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 000Cbutton on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND. MB Info call button X
Press MB Info call button 0003.
This initiates a call to the Mercedes-Benz
Custome rAssistance Center. The indicator
lamp in MB Info call button 0003flashes while
the connection is being made. The
Connecting Call message appears on
the multifunction display. The audio system
is muted.
If a connection can be made, the Call Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA. 268
FeaturesStowage and features

USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button 0003is flashing continuously
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 000Cbutton on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center.
All other calls can be ended by pressing:
R the 000C button on the multifunction
steering wheel
R the corresponding butto nonthe audio
system or on COMAND to end the voice call
i If an mbrace call is initiated, audio output
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location. Downloading destinations in COMAND Downloading destinations
Downloading destinations gives you access
to a data bank with over 15 million Points of
Interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded.A
lternatively, you can obtain the
location of Points of Interest (POIs)/
importan tdestinations in the vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
X Select Yes with the
0002or0005 buttons
on the COMAND system.
X Confirm with the 0003button on the
COMAND system.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No , the address can be stored
in the address book.
i The Destination Download function is
available if the correspondin gmobile
phone network is available and data
transfer is possible.
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle. Features
269Stowage and features Z

The customer service representative finds a
suitable route depending on your vehicle's
curren
tposition and the desired destination.
You will then be guided live through the
current route section.
Search and send General notes
i
To use "Search &Send", your vehicle
must be equipped with mbrace and a
navigation system. You must also have an
mbrace service subscription.
"Search & Send" is a destination entry
service. Adestination address which is found
on Google Maps ®
can be transferred via
mbrace directly to your vehicle's navigation
system.
Specifying and sending the destination
address
X Go to the website http://
www.maps.google.com and enter a
destination address into the entry field.
X To send the destination address to the
e-mail address of your mbrace
account: click on the corresponding
button.
i Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
X When the "Send" dialog window appears:
In the relevant field, enter the e-mail
address which you specified when
activating your mbrace account.
X Click "Send".
i Information on specific commands such
as "Address entry" or "Sending" can be
found on the website.
Calling up destination addresses
X Switch on the ignition.
The destination address is loaded into the
vehicle's navigation system. Ad
isplay message appears, asking
whether navigation should be started.
X Select Yes by sliding
000800020009and turning
000D0002000E the COMAND controller and press
000B to confirm.
The system calculates the route and
subsequently starts the rout eguidance
with the address entered.
i If you select No , the address can be stored
in the address book.
i If you have sent more than one
destination address, each individual
destination must be confirmed separately.
i Destination addresses are loaded in the
same order as the order in which they were
sent. If you own multiple Mercedes-Benz
vehicles with mbrace and activated mbrace
accounts:
if multiple vehicles are registered under the
same e-mail address, the destination will
be sen tto all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available. The
vehicle can be opened by the Mercedes-Benz
Customer Assistance center.
The vehicle can be immediately remotely
opened within four days of the ignition being
turned off. After this time, the remote opening
may be delayed by 15 to 60 minutes. After
30 days the vehicle can no longer be opened
remotely.
X Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance center at
1-800-FOR-MERCedes 270
FeaturesStowage and features