Problems with the engine
Problem Possible causes/consequences and
M Solutions
The engine does not
start. The HOLD function is activated.
X
Deactivate the HOLD function (Y page 175).
X Try to start the engine again. The engine does not
start.
The
starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn
the SmartKey back to position
0
in
the ignition lock before
attempting to start the engine again.
or
X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 137). Avoid excessively
long and
frequent attempts to start the engine, as this will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (
Y page 516).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it.142
Driving
Driving and parking
i
Neutral
h Drive
When you select a transmission position, the
selector lever subsequently returns to its
original position.
The current transmission position P, R, N or
D appears in the transmission position
display in the multifunction display.
Engaging park position P X
When the vehicle is stationary, depress the
brake pedal.
X Press the P button in the center console.
i If you depress the brake pedal and push
the selector lever forwards or back to the
first point of resistance, park position P is
disengaged. The transmission shifts to
neutral N.
Park position P
is engaged automatically and
the electric parking brake applied:
R if you remove the SmartKey from the
ignition lock
R if you switch off the engine using the Start/
Stop button and open the driver's or front-
passenger door
R if you open the driver's door while traveling
at low speed in transmission position D or
R
R when HOLD ( Y page 175) or DISTRONIC
PLUS (Y page 164) brakes your vehicle
until it is stationary and at least one of the
following conditions is fulfilled:
- the engine is switched off.
- the driver's door is open and the seat belt
is not fastened.
- there is a system malfunction.
- the power supply is insufficient.
Engaging reverse gear R !
Only shift the automatic transmission to
R when the vehicle is stationary. X
When the vehicle is stationary, depress the
brake pedal.
X Push the selector lever forwards past the
first point of resistance.
i When reverse gear is engaged and the
ECO start/stop
function is switched on, the
engine starts up automatically
(Y page 138).
Shifting to neutral N X
When the vehicle is stationary, depress the
brake pedal.
X Push the selector lever forwards or back to
the first point of resistance.
i If the
vehicle is braked to a standstill when
in neutral N and the brake pedal continues
to be depressed, the ECO start/stop
function switches the engine off
automatically ( Y page 138).
Remaining in neutral N G
WARNING
When leaving the SmartKey in the starter
switch, do not leave children unattended in
the vehicle.
It is possible for children to switch
on the ignition which could result in
unsupervised use of vehicle equipment.
Unsupervised use of vehicle equipment could
result in an accident and/or serious personal
injury.
Using the SmartKey:
R make sure that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to neutral N.
R release the brake pedal.
R if the electric parking brake is applied,
release it.
R switch off the ignition and leave the
SmartKey in the ignition lock.144
Automatic transmissionDriving and parking
Using KEYLESS-GO:
R
make sure
that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R engage park position P.
R release the brake pedal.
R remove the Start/Stop button from the
ignition lock.
R insert the SmartKey into the ignition lock.
R switch on the ignition.
R depress the brake pedal and keep it
depressed.
R shift to neutral N.
R release the brake pedal.
R if the electric parking brake is applied,
release it.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Shifting to transmission position D X
When the vehicle is stationary, depress the
brake pedal.
X Push the selector lever back past the first
point of resistance.
i If the
vehicle is braked to a standstill when
in transmission position D(Y page 138) and
the brake pedal continues to be depressed,
the ECO start/stop function switches the
engine off automatically. Transmission position and drive
program display
Display in transmission positions P, R
and N :
Transmission position: currently selected
transmission position will be highlighted
; Drive program (E/S/M)
In addition to drive program ; being shown
in the multifunction display, the currently
selected drive program is indicated in red on
the program selector button.
Display when in transmission position
D :
Transmission position
; Gear
= Drive program (E/S)
If you have restricted the shift range, the
selected shift range and gear, e.g. D4, are
shown at position :. Automatic transmission
145
Driving and parking Z
Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
second
gear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D or R.
If D
is
selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Center,
immediately. Refueling
Important safety notes
G
WARNING
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline.
Turn off the engine before refueling.
Whenever you are around gasoline, avoid
inhaling fumes and any skin or clothing
contact.
Direct skin contact with fuels and the
inhalation of
fuel vapors are damaging to your
health. G
WARNING
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel pump nozzle, which could cause personal
injury.
! Do not
use diesel to refuel vehicles with a
gasoline engine. Even small amounts of the
wrong fuel result in damage to the fuel
system and engine.
! Do not switch on the ignition if you
accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel lines.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can. 152
Refueling
Driving and parking
Problems with fuel and the fuel tank
Problem Possible causes/consequences and
M Solutions
Fuel is leaking from the
vehicle. G
Risk of explosion or fire
The fuel line or the fuel tank is faulty.
X Turn the SmartKey to position
0
in
the ignition lock immediately
and remove it (Y page 135).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The fuel filler flap
cannot be opened. The fuel filler flap is not unlocked.
or
The SmartKey battery is discharged.
X
Unlock the vehicle (
Y page 68).
or
X Unlock the vehicle using the mechanical key ( Y page 70).The fuel filler flap is unlocked, but the opening mechanism is
jammed.
X
Consult a qualified specialist workshop. Parking
Important safety notes
G
WARNING
Do not park this vehicle in areas where
combustible materials
can come into contact
with the hot exhaust system. Do not park the
vehicle on dry grassland or harvested grain
fields. Combustible materials, such as grass,
hay or leaves could be ignited by the hot
exhaust system and cause a vehicle fire.
Unintended vehicle movement can cause
serious personal injury or damage to the
vehicle or the vehicle drivetrain. To reduce
such risks, always do the following before
turning off the engine and leaving the vehicle:
R keep your right foot on the brake pedal.
R engage the parking brake.
R shift the automatic transmission to park
position P.
R slowly release the brake pedal. R
when parked
on an incline, always turn the
front wheels towards the road curb.
R turn the SmartKey in the ignition lock to
position 0 and remove the SmartKey from
the ignition lock, or press the KEYLESS-GO
Start/Stop button.
R take the SmartKey with you and lock the
vehicle when leaving. Switching off the engine
Important safety notes G
WARNING
Do not turn off the engine before the vehicle
has come
to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle. 154
Parking
Driving and parking
Vehicles with automatic transmission
X
Vehicles with a SmartKey: move the
transmission to position P.
X Turn the SmartKey to position 0 in the
ignition lock and remove it.
The immobilizer is activated.
X Vehicles with KEYLESS-GO: press the
Start/Stop button (
Y page 135).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this
corresponds to key position 1. When the
driver's door is open, this corresponds to
key position 0(Y page 135).
If you try to switch off the engine when the
transmission is not in position P, a message
appears in
the multifunction display. A signal
sounds.
i The engine can be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop button for three seconds.
This function operates independently from
the ECO start/stop automatic engine
switch-off function. Electric parking brake
General notes G
WARNING
When leaving the vehicle, always remove the
SmartKey from
the starter switch, take it with
you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Children could
release the parking brake and/or shift the
automatic transmission out of park position
P, either of which could result in an accident
and/or serious personal injury.
i The electric parking brake performs a
function test at regular intervals while the
engine is switched off. The sounds that can
be heard while this is occurring are normal. Engaging and releasing manually
X
To engage: push handle :.
The red F (USA only) or ! (Canada
only) indicator lamp in the instrument
cluster lights up.
i The electric parking brake can also be
applied when the SmartKey is removed.
X To release: switch on the ignition.
X Pull handle :.
The red F (USA only) or ! (Canada
only) indicator lamp in the instrument
cluster goes out.
i The electric parking brake can only be
released:
R if the SmartKey is in position 1 in the
ignition lock or
R if the ignition was switched on using the
Start/Stop button.
Applying automatically The electric parking brake is applied
automatically:
R
if DISTRONIC PLUS brings the vehicle to a
standstill or
R if the
HOLD function is keeping the vehicle
stationary
In addition, at least one of the following
conditions must be fulfilled: Parking
155
Driving and parking Z
R
the engine is switched off, unless it is
automatically switched off by the ECO
start/stop function.
R the driver's seat belt is not inserted in the
belt buckle and the driver's door is open.
R the vehicle is stationary for a lengthy
period.
The red F (USA only) or ! (Canada
only) indicator
lamp in the instrument cluster
lights up.
Releasing automatically The electric parking brake is released
automatically when all of the following
conditions are fulfilled:
R
the engine is running.
R the transmission is in position D or R.
R the driver's seat belt is fastened.
R you depress the accelerator pedal.
If the transmission is in position R, the trunk
lid must be closed.
For the parking brake to be released
automatically if
your seat belt is not fastened,
the following conditions must be fulfilled:
R the driver's door is closed.
R you have shifted out of P or you have
previously driven faster than 2 mph
(3 km/h).
Emergency braking The vehicle can also be braked during an
emergency by using the electric parking
brake.
X
While driving, push handle : of
the electric
parking brake.
i The vehicle is braked for as long as the
handle of the electric parking brake is
pressed. The longer the electric parking
brake handle
is depressed, the greater the
braking force. During braking:
R
a warning tone sounds.
R the Please Release Parking Brake
message appears.
R the red F (USA only) or ! (Canada
only) indicator lamp in the instrument
cluster flashes.
When the vehicle has been braked to a
standstill, the electric parking brake is
engaged. Parking the vehicle for a long period
X Connect a trickle charger.
If you leave the vehicle parked up for longer
than four
weeks, the battery may be damaged
by exhaustive discharging.
i You can obtain information about trickle
chargers from a qualified specialist
workshop.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as
a result of lack of use. Consult a qualified
specialist workshop. Driving tips
General notes
Important safety notes G
WARNING
Always remember that you must concentrate
primarily on driving the vehicle. The driver's
concentration must always be directed
primarily at road traffic. For your own safety
and that of others, we recommend that you
stop the vehicle at a safe place and in
accordance with
the traffic conditions before
making or accepting a phone call.
Comply with all legal requirements if you use
the telephone while driving. Use the hands-
free system and only use the telephone when
road, weather and traffic conditions permit. In 156
Driving tips
Driving and parking
!
As the ESP ®
system operates
automatically, the engine and the ignition
system must be switched off (SmartKey in
position 0
or 1
in the ignition lock or Start/
Stop button in position 0 or 1) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
the front axle raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. Have this work
carried out at an authorized Mercedes-Benz
Center.
Have the brake pads and brake fluid installed
or replaced at a qualified specialist workshop,
e.g. an authorized Mercedes-Benz Center.
If the brake system has only been subject to
moderate loads, you should test the
functionality of your brakes at regular
intervals. To do so, press firmly on the brake
pedal when driving at a high speed. This
improves the grip of the brake pads.
A description of Brake Assist (BAS):
(Y page 58)
Checking brake lining thickness You can measure the break pad/lining
thickness using a test gauge. Color-coding
(green
or
red) on the test gauge allows you to
determine whether the brake pad/lining
thickness is still sufficient. The test gauge is
in the vehicle document wallet in the glove
box. Front wheel
Rear wheel
X
Bring the vehicle and wheels into a suitable
position so that you can attach test gauge
A.
X Secure the vehicle against rolling away
(Y page 154).
X Move the selector lever to position P.
X Switch off the engine.
X Place test gauge A between the wheel's
spokes on brake pad/lining =. 160
Driving tips
Driving and parking