R
vehicle tool kit
R folding wheel chock
R jack
X Secure the vehicle to prevent it from rolling
away.
Securing the vehicle to prevent it from
rolling away If yourv
ehicle is equipped with a wheel chock,
it can be found in the vehicle tool kit
(Y page 478).
The folding wheel choc kis an additional
securing measure to prevent the vehicle from
rolling away, for example when changing a
wheel. X
Fold both plates upwards 0002.
X Fold out lower plate 0003.
X Guide the lugs on the lower plate fully into
the openings in base plate 0026.Securing the vehicle on level ground
X
On level ground: place chocks or other
suitable items under the front and rear of the wheel that is diagonally opposite the
wheel you wish to change. Securing the vehicle on slight downhill gradients
X
On downhill gradients: place chocks or
other suitable items in front of the wheels
of the front and rear axle.
Raising the vehicle G
WARNING
If you do not position the jack correctly at the
appropriate jacking point of the vehicle, the
jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate
jacking point of the vehicle. The base of the
jack must be positioned vertically, directly
under the jacking point of the vehicle.
The following must be observed when raising
the vehicle:
R to raise the vehicle, only use the vehicle-
specific jack that has been tested and
approved by Mercedes-Benz.Ifu sed
incorrectly, the jack could tip over with the
vehicle raised.
R the jack is designed only to raise and hold
the vehicle for a short time while a wheel
is being changed. It is not suited for
performing maintenance work under the
vehicle.
R avoid changing the wheel on uphill and
downhill slopes.
R before raising the vehicle, secure it from
rolling away by applying the parking brake 480
Flat tireBreakdown assistance
and inserting wheel chocks
.Never
disengage the parking brake while the
vehicle is raised.
R the jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a
large, load-bearing underlay must be used.
On a slippery surface, a non-slip underlay
must be used, e.g. rubber mats.
R do not use wooden blocks or similar
objects as a jack underlay. Otherwise, the
jack will not be able to achieve its load-
bearing capacity due to the restricted
height.
R The maximum clearance between the
underside of the tire and the ground must
be 1.2 in (3 cm).
R never place your hands and feet under the
raised vehicle.
R never lie under the raised vehicle.
R never start the engine when the vehicle is
raised.
R never open or close a door or the trunk lid
when the vehicle is raised.
R make sure that no person sare present in
the vehicle when the vehicl eis raised. X
Using lug wrench 0002, loosen the bolts on
the wheel you wish to change by abouto ne
full turn. Do not unscrew the bolts
completely.
The jacking points are located jus tbehind the
wheel housings of the fron twheels and just
in front of the wheel housings of the rear
wheels (arrows). !
The jack is designed exclusively for
jacking up the vehicle at the jacking points.
Otherwise, your vehicle could be damaged. X
Position jack 0026at jacking point 0003. X
Make sure that the base of the jack is
positioned directly under the jacking point.
X Turn crank 0025clockwise until jack 0026sits
completely on jacking point 0003and the
base of the jack lies evenly on the ground.
X Turn handle 0025until the tire is 1.2 in
(3 cm) from the ground at most. Flat tire
481Breakdown assistance Z
Risk of explosion
Fire, open flames and
smoking are prohibited
when handling the battery.
Avoid creating sparks. Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apro
nand a face
mask.
Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary. Wear eye protection.
Keep children away.
Observe this Operator's
Manual.
G
WARNING
Failure to follow these instructions can result
in severe injury or death.
Never lean ove rbatteries while connecting.
You migh tget injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water and seek
medical help if necessary.
Ab attery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking etc. G
WARNING
Do no tplace any metal objects on the battery
as this could result in a shor tcircuit.
Use leak-proof batteries only to avoid the risk
of acid burns in the event of an accident.
Take care that you do not become statically
charged, e.g. by wearin gsynthetic clothing or
rubbing against textiles .For this reason, you
also should not pull or push the battery over
carpets or other synthetic materials.
Never touch the battery first. First, touch the
outside body of the vehicle in order to release
any possible electrostatic charges.
Do not rub the battery with rags or cloths. The
battery could explode if touched due to
electrostatic charge or due to spark
formation. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner
.Take discharged
batteries to a qualified
specialist workshop or a
special collectio npoint for
used batteries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the
Maintenance Booklet or contact a qualified
specialist workshop for more information.
! You should have all work involving the
battery carried out at aqualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that: Battery
485Breakdown assistance Z
R
you switch of fthe engine and remove the
SmartKey. On vehicles with KEYLESS-
GO, ensure that the ignition is switched
off. Check that all the indicator lamps in
the instrumentc luster are off.Otherwise,
electroni ccomponents, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic
system may be damaged.
R the transmission is locked in position P
after disconnecting the battery. The
vehicle is secured against rolling away.
You can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be installed securely
during operation.
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the
vehicle. In this case, have the battery
disconnected at a qualified specialist
workshop. You can also charge the battery
with a charger recommended by Mercedes-
Benz.C ontact a qualified specialist workshop
for further information.
Have the battery charge level checked more
frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for
a lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked for a long period of time.
i Remove the SmartKey if you park the
vehicle and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power. Charging the battery
G
WARNING
Never charge a battery still installed in the
vehicle unless a battery charger unit approved
by Mercedes-Benz is being used. Gases may
escape during charging and cause explosions
that may result in paint damage, corrosion or
personal injury.
Ab attery charge runit specially adapted for
Mercedes-Benz vehicles and tested and
approved by Mercedes-Benz is available as an
accessory. It permits the charging of the
battery in its installed position. Contact an
authorized Mercedes-Benz Center for further
informatio nand availability.
Charge the battery in accordance with the
separate instructions for the battery charger. G
WARNING
There is a ris kofacid burns during the
charging process due to the gases which
escape from the battery .Do not lean over the
battery during the charging process. G
WARNING
Battery acid is caustic. Avoid contact with the
skin, eyes or clothing.
! Only charge the installed battery with a
battery charger which has been tested and
approved by Mercedes-Benz. These battery
chargers allow the battery to be charged
while still installed in the vehicle.
! Only use battery chargers with a
maximum charging voltage of 14.8 V.
! Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment (Y page 488).
X Open the hood (Y page 462).
X Connect the battery charger to the positive
terminal and ground point in the same
order as when connecting the donor 486
BatteryBreakdown assistance
Jump-starting
G
WARNING
Failure to follow these directions will cause damage to the electronic components, and can lead
to a battery explosion and severe injury or death.
Never lean over batteries while connecting or jump starting. You might get injured.
Battery fluid contains sulfuric acid. Do not allow this fluid to come in contact with eyes, skin or
clothing. In case it does, immediately flush affected area with water, and seek medical help if
necessary.
Ab attery will also produce hydrogen gas, which is flammable and explosive. Keep flames or
sparks away from battery, avoid improper connectio nofjumpe rcables, smoking, etc.
Attempting to jump start a frozen battery can result in it exploding, causing personal injury.
Read all instructions before proceeding. G
WARNING
Hybrid vehicles: be sure to read the "HYBRID" supplement. Otherwise, you could fail to recognize
dangers. G
WARNING
Non-combusted fuel can collect in the exhaust system and ignite. There is a risk of fire. Avoid
repeated and lengthy starting attempts.
! Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converte rcould be
damaged by the non-combusted fuel.
Do not use a rapid charging device to start the vehicle. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jumper
cables. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or ajump-starting device.
R You may only jump-start the vehicle when the engine and catalyti cconverter are cold.
R Do not start the engine if the battery is frozen. Let the battery thaw first.
R jump-starting may only be performed from batteries with a nominal voltage of 12 V.
R Only use jumper cables which have a sufficient cross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start.T his charges the empty battery a little.
R Make sure that the two vehicles do not touch.
Make sure that:
R the jumper cables are not damaged.
R bare parts of the terminal clamp do not come into contact with other metal parts while the
jumper cables are connected to the battery.
R the jumper cables cannot come into contact with parts such as the V-belt pulley or the fan.
These parts move when the engine is started and while it is running. 488
Jump-startingBreakdown assistance
X
Secure the vehicle by applying the electri cparking brake.
X Shift the transmission to position P.
X Switch off all electrical consumers (e.g. radio, blower, etc.).
X Open the hood (Y page 462). Positio
nnumber 0023identifies the charged battery of the other vehicle or an equivalen tjump-
starting device.
X Remove the cover from positive terminal 0002.
X Connect positive terminal 0002on your vehicle to positive terminal 0003of donor battery 0023
using the jumper cable, beginning with your own battery.
X Start the engine of th edonor vehicle and run it at idling speed.
X Connect negative terminal 0026of donor battery 0023to ground point 0025of your vehicle using
the jumper cable, connecting the jumper cable to donor battery 0023first.
X Start the engine.
X Before disconnecting the jumper cables, let the engine run for several minutes.
X First remove the jumper cables from ground point 0025and negative terminal 0026, then from
positive terminal 0002and positive terminal 0003, each time disconnecting from the battery on
your own vehicle first.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jumper cables and further information regarding jump starting can be obtained at any
qualified specialist workshop. Jump-starting
489Breakdown assistance Z
Towing and tow-starting
Important safety notes
G
WARNING
Hybrid vehicles: be sure to read the "HYBRID"
supplement. Otherwise, you could fail to
recognize dangers. G
WARNING
If you tow the vehicle, you must use a rigid
towing ba rif:
R the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximu mforce.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
It is better to have the vehicle transported
than to have it towed.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane. !
When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position Pwhen
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
The automatic transmission must be in
position Nwhen the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot shift the automatic transmission to
position N
i Switch off the automatic locking feature
(Y page 269) You could otherwise be
locked out when pushing or towing the
vehicle. Installing/removing the towing eye
Installing the towing eye X
Remove the towing eye from the vehicle
tool kit (Y page 478). G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers. 490
Towing and tow-startingBreakdown assistance
X
Press the mark on cover 0002inwards in the
direction of the arrow.
X Take cover 0002off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover 0002to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
Only possible on vehicles without
4MATIC.
When towing your vehicle with the rear axle
raised, it is importan tthat you observe the
safety instructions (Y page 490).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system. X
Switch on the hazard warning lamps
(Y page 283).
X Turn the SmartKey to position 0in the
ignition lock and remove the SmartKey
from the ignition lock.
X When leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you. Towing
avehicle with both axles on
the ground
When having your vehicle towed, observe the
important safety notes (Y page 490). G
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the
vehicle .Adapt your style of driving
accordingly.
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position Nwhen towing the vehicle,
you must observe the following points:
X Make sure that the vehicle is stationary and
the SmartKey in the ignition lock is in
position 0.
X Turn the SmartKey to position 2in the
ignition lock.
On vehicles with KEYLESS-GO, use the key
instead of the Start/Stop button
(Y page 307).
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the electric parking brake. Towing and tow-starting
491Breakdown assistance Z