2013 MERCEDES-BENZ S-Class key battery

Problems with the SmartKey
Problem Possible causes/consequences and
0004 Solutions
You cannot lock or
unlock the vehicle
using the SmartKey. The SmartKey battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the SmartKey. Point the tip of the SmartKey at the
driver's door handle from close range and press the 000B/
0009 button.
If this does not work:
X Check the SmartKey battery (Y page 85) and replace it if
necessary (Y page 85).
X Lock (Y page 90) or unlock (Y page 91) the vehicle using
the mechanical key. The SmartKey is faulty.
X
Lock (Y page 90) or unlock (Y page 91) the vehicle using
the mechanical key.
X Have the SmartKey checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for an extended period.
X
Pull the door handle twice and then insert the SmartKey into the
ignition lock. There is interference from a powerful source of radio waves.
X Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the 000B/0009button. There is a malfunction with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the 000B/0009button.
X Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
X Check the SmartKey battery (Y page 85) and replace it if
necessary (Y page 85).
X Lock (Y page 90) or unlock (Y page 91) the vehicle using
the mechanical key. You have lost a
SmartKey. X
Have the SmartKey deactivated at a qualified specialist
workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. SmartKey
87Opening/closing Z

Problem Possible causes/consequences and
0004 Solutions
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Remove the SmartKey and reinsert it into the ignition lock.
X Start the engine within 30 seconds of inserting the SmartKey
into the ignition lock.
X Repeatifn ecessary.
If the engine does not start after several attempts:
X Check the starter battery and charge it if necessary
(Y page 484).
or
X Jump-start the vehicle (Y page 488).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. Ad
oor is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts. 88
DoorsOpening/closing

X
Turn the mechanical key counter-clockwise
from position 0005as far as it will go to
position 0006.
The trunk is unlocked.
X Turn the mechanical key back to position
0005 and remove it.
X Insert the mechanical key into the
SmartKey. Trunk emergency release
You can open the trunk lid from inside the
vehicle with the emergency release button. X
Briefly press emergency release
button 0002.
The trunk lid unlocks and opens.
The trunk lid can be unlocked and opened
with the trunk lid emergency release when
the vehicle is stationary or while driving.
Trunk lid emergency release light:
R emergency release button 0002flashes for
30 minutes after the trunk lid is opened
R emergency release button 0002flashes for
60 minutes after the trunk lid is closed.
The trunk lid emergency release does not
open the trunk lid if the battery is
disconnected or discharged. Side windows
Important safety notes
G
WARNING
When opening or closing the door windows,
make sure that there is no danger of anyone
being harmed by the opening/closing
procedure.
The door windows are equipped with
automatic operation and the anti-entrapment
feature. If in automatic mode a door window
encounters an obstruction that blocks its
path, the anti-entrapment feature will stop the
door window and open it slightly.
The door windows operate differently when
the switch is pulled. See the "Problems with
door windows" section for details.
The closing of the door windows can be
immediately halted by releasing the switch or,
if the switch was pulled past the resistance
point and released, by either pressing or
pulling the respective switch.
Activate the override switch when children
are riding in the back seats of the vehicle. The
children may otherwise injure themselves,
e.g. by becoming trapped in the door window
opening. G
WARNING
Do not keep any part of your body up against
the window pane when opening a window. The
downward motion of the pane may pull that
part of your body down between the window
pane and the door frame and trap it there. If
there is a risk of entrapment, release the
switch and pull it to close the window. Side windows
95Opening/closing Z

Switching the seat heating on/off
Switching on/off G
WARNING
Repeatedly setting the seat heating to level
3 may result in excessive seat temperatures.
The health of passengers that have limited
temperature sensitivity or a limited ability to
react to excessively high temperatures may
be affected or they may even suffer burn-like
injuries. Therefore, do not use seat heating
level 3repeatedly.
The three red indicator lamps in the button
indicate the heating level you have selected.
i If the battery voltage is too low, the seat
heating may switch off. The system automatically switches down
from level
3to level 2after approximately
eight minutes.
The system automatically switches down
from level 2to level 1after approximately ten
minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.
X Make sure that the SmartKey is in position
1or 2in the ignition lock.
X To switch on: press button0002repeatedly
until the desired heating level is set.
X To switch off: press button0002repeatedly
until all the indicator lamps go out. Problems with the seat heating The seat heating has switched itself off
prematurely. The vehicle's electrical system
voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do
not need, such as the rear window
defroster or interior lighting. Switching the seat ventilation on/off
Switching on/off The three blue indicator lamps in the buttons
indicate the ventilation level you have
selected.
i
If the battery voltage is too low, the seat
ventilation may switch off. X
Make sure that the SmartKey is in position
2in the ignition lock.
X To switch on: press button0002repeatedly
until the desired ventilation level is set.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature (Y page 96). The seat
ventilation of the driver's seat
automatically switches to the highest level.
X To switch off: press button0002repeatedly
until all the indicator lamps go out. Seats
113Seats, steering wheel and mirrors Z

Cleaning instructions
!
Do no ttouch the COMAND display .The
display has a very sensitive high-gloss
surface; there is a risk of scratching. If you
have to clean the screen, however, use a
mild cleaning agent and a soft, lint-free
cloth.
The display must be switched off and have
cooled down before you start cleaning. Clean
the display screen, when necessary, with a
commercially available microfiber cloth and
cleaning agent for TFT/LCD displays. Then,
dry the surface with a dry microfiber cloth.
Avoid using alcoholic thinners, gasoline or
abrasive cleaning agents. These could
damage the display surface. Do not apply
pressure to the display surface when cleaning
it, as this could cause irreversible damage. Remote control
Overview You can use the remote control to operate the
COMAND display, SPLITVIEWa nd either one
of the rear-compartment screens. 0002
To switch the screen on/off (Rea rSeat
Entertainment System only)
0003 To switch the button lighting on/off 0026
To select the screen for remote control
operation (COMAND ,SPLITVIEW ,L
REAR and REAR Rcan be selected)
0025 To select a menu or menu item
0023 To confirm a selection or setting
0024 Mute
0014 To adjust the volume (for corded
headphones only)
0015 COMAND: to set the station, skip track,
fast forward/rewind, for example. Rear
Seat Entertainment System: skip track,
fast forward/rewind
0016 COMAND: to select a station from
presets, select a track, enter directly,
enter a phone number, for example. Rear
Seat Entertainment System: to select a
track, enter directly
0017 To exit a menu (back)
X Point the remote control at the
corresponding screen and execute the
functions by pressing the corresponding
buttons.
i The remote control's function may be
restricted depending on the angle at which
it is pointed at the respective screen.
Selecting the screen for the remote
control X
Turn thumbwheel 0026until the desired
display is highlighted in the window.
Switching the screen on/off (Rear Seat
Entertainment System only) If the SmartKey is in the ignition lock in
position
0or 1or if the SmartKey is not in the
ignition lock, the rear screens will switch off
after 30 minutes. Before the screens switch
off, they show a message to this effect.
You can switch the screen sback on.
However, this will discharge the starter
battery. At
ag lance
129COMAND Z

Switching the screen on/off
If the SmartKey in the ignition lock is in
position
0or 1or if the SmartKey is not in the
ignition lock, the rear screens will switch off
after 30 minutes. Before the screens switch
off, they show a message to this effect.
You can switch the screens back on.
However, this will discharge the starter
battery.
X Point the remote control at the rear-
compartmen tscree nwhich has been
selected for remote operation.
X Press button 0002on the remote control.
The respective rear screen switches on or
off.
i You can only switch the screens on using
the remote control if the ignition is
switched on.
Switching the button lighting on/off
X Press button 0003on the remote control.
Depending on the previous status, the
button lighting is switched on or off.
i If you do not use the remote control for
about 15 seconds, the button lighting
switches off automatically.
Switching the sound on/off (corded
headphones only)
X Press button 0024on the remote control.
The sound is switched on/off.
Selecting amenu/menu item and
confirming your selection
X Press the 0009000C000A buttons to
selec tthe menu/menu item and press the
000C button to confirm.
CD/DVD drive and AUX jacks The CD/DVD drive is located in the center
behind the front seats. 0002
CD/DVD slot
0003 AUX, right-hand (R) jack for audio signal
0026 AUX, left-hand (L) jack for audio signal
0025 AUX, jack for video signal (V)
0023 CD/DVD eject button
The AUX jacks shown are for the AUX drive.
Identical jacks can be found on the right-hand
side of the rear-compartment screens (AUX
display), (Y page 144). At
ag lance
145COMAND Z

R
a valid and operational SI Mcard must be
inserted in the mobile phone.
R the mobile phone is connected to COMAND
via Bluetooth ®
.
If you cannot make an emergency call, you
must arrange rescue measures yourself.
X Ente rnumbers using the number keypad
(Y page 204).
X Press the 0027button.
The telephone makes the connection.
X Wait for the emergency call center to
respond and then describe the emergency.
i If no SIM card has been inserted in a GSM
phone or if there is no service available for
a CDM Aphone, the NO SERVICE message
appears in COMAND. In this case, an
emergency call can only be transmitted via
the mobile phone itself and not via
COMAND. Telephony via the Bluetooth
®
interface
Conditions On the mobile phone
For telephony via COMAND's Bluetooth
®
interface, a Bluetooth ®
-capable mobile
phone is required.
i Not all mobile phones available on the
market are equally suitable. More detailed
information on suitable mobile phones and
on connecting Bluetooth ®
-capable mobile
phones with COMAND can be found on the
Internet at
http://www.mbusa-mobile.com.Orc all
the Mercedes-Ben zCustome rAssistance
Center on
1-800-FOR-MERCedes(1-800-367-6372)
(for the USA) or Customer Relations on
1-800-387-0100 (for Canada).
The battery of the mobile phone should
always be kept sufficiently charged in order
to prevent malfunctions. In preparation for telephoning via the
Bluetooth
®
interface, you should check the
following items on your mobile phone (see the
mobile phone operating instructions):
X Hands-Free Profile
The mobile phone must support Hands-
Free Profile 1.0 or above.
i Certain displays and functions (e.g. signal
strength display, conference connection)
are available, depending on the supported
version of the Hands-Free Profile.
X Bluetooth ®
visibility
On certain mobile phones, the device itself
must be made "visible" for other devices,
as well as activating the Bluetooth ®
function (see the mobile phone operating
instructions).
X Bluetooth ®
device name
Every Bluetooth ®
device has its own
Bluetooth ®
device name. This device name
is freely definable, but can be identical for
all devices from the same manufacturer. It
is therefore recommended that you change
this name so that you can easily recognize
your mobile phone (see the mobile phone
operating instructions).
X Switch on the mobile phone and enter the
PIN when prompted to do so (see the
mobile phone operating instructions).
X Activate Bluetooth ®
functions and, where
necessary, Bluetooth ®
visibility on the
mobile phone (see the mobile phone
operating instructions).
In COMAND
X Activate the Bluetooth ®
function in
COMAND (Y page 151).
Connecting amobile phone General information
Before using your mobile phone with
COMAND for the first time, you will need to
connect it. Telephone
199COMAND Z

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops (Y page 31).Exterior lighting
Important safety notes
For reasons of safety, Mercedes-Benz
recommends that you drive with the lights
switched on even during the daytime. In some
countries, operation of the headlamps varies
due to legal requirements and self-imposed
obligations. Information about driving abroad
To convert to symmetrical low beam
when driving abroad: switch the headlamps
to symmetrical low beam in countries in
which traffic drives on the opposite side of the
road from the country where the vehicle is
registered. This prevents glare to oncoming
traffic. Symmetrical lights do not illuminate
as large an area of the edge of the road.
Have the headlamps converted at a qualified
specialist workshop as close to the border as
possible before driving in these countries.
To convert to asymmetrical low beam
after returning: have the headlamps
converted back to asymmetrical low beam at
a qualified specialist workshop as soon as
possible after crossing the border and
returning to the original country. Light switch
Operation Depending on the date of manufacture of your
vehicle, the
000Dor0004 symbol for the
automatic headlamp mode/daytime running
lamps is located on the light switch. 0005000E
Left-hand standing lamps
00060010 Right-hand standing lamps
0007000E Lights off/daytime running lamps
000B000D Automatic headlamp mode/daytime
running lamps
000C0012 Parking lamps, license plate and
instrumen tcluste rlighting
000D000A Low-beam/high-beam headlamps
000E000B Front fog lamps 11
000F000D Rear fog lamp
The tur nsignals, high-beam headlamps and
the high-beam flasher are operated using the
combination switch (Y page 283).
! Switch off the parking lamps and standing
lamps when you leave the vehicle. This
prevents the battery fro mdischarging.
The exterior lighting (except the parking/
standing lamps) switches off automatically if
you:
R remove the SmartKey fro mthe ignition lock
R open the driver's door with the SmartKey
in position 0
If you hear a warning tone when you leave the
vehicle, the lights may still be switched on.
11 Only vehicles with Bi-Xenon headlamps without the Intelligent Light System are equipped with front fog lamps. 280
Exterior lightingLights and windshield wipers