Calling voicemail
............................... 205
Call lists Displaying details ........................... 209
Introduction ................................... 213
Opening and selecting an entry .....213
Saving an entry in the address
book .............................................. 214
Car
see Vehicle
Care
Carpets .......................................... 476
Car wash ........................................ 470
Display ........................................... 474
Exterior lights ................................ 473
Gea rors electo rlever .................... 476
Interior ........................................... 474
Matte finish ................................... 472
Nigh tView Assist Plus ...................475
Notes ............................................. 470
Paint .............................................. 472
Plastic trim .................................... 475
Power washer ................................ 471
Rea rview camera .......................... 474
Roof lining ...................................... 476
Seat bel t........................................ 476
Seat cover ..................................... 476
Sensors ......................................... 474
Steering wheel ............................... 476
Tai lpipes ....................................... 474
Trim pieces .................................... 476
Washing by hand ........................... 471
Wheels ........................................... 472
Windows ........................................ 473
Wiper blades .................................. 473
Wooden trim .................................. 476
Cargo tie down rings .........................441
Car pool lanes .................................... 173
Car wash (care) ................................. 470
Category Satellite radio ................................ 222
CD
Cop yprotection ............................. 234
Fast forward/fast rewind ...............230
General information .......................234
Inserting ........................................ 225
Inserting/loading (Rear Seat
Entertainment System) ..................255
Mode ,switchin gto........................ 226Multisession
.................................. 233
Notes on discs ............................... 234
Operating the player/changer
(on-board computer) ......................381
Pause function ............................... 227
Playback options ........................... 232
Player/change roperation
(COMAND )..................................... 225
Removing/ejecting (Rear Seat
Entertainment System) ..................256
Safety notes .................................. 225
Selecting amedia type .................. 228
Selecting atrack ............................ 229
Sound settings (balance, bass,
fader, treble ).................................. 139
Center console ..................................... 41
Central locking Automatic locking feature
(COMAND) ..................................... 269
Locking/unlocking (SmartKey) ........82
Changing batteries (remote
control, headphones) ........................251
Changing bulbs High-beam headlamps (vehicles
with halogen daytime running
lamps) ............................................ 288
High-beam headlamps (vehicles
with LED daylight lamps) ...............288
Important safety notes ..................286
Overview of bul btypes .................. 287
Changing direction
Announcement phase ....................171
Change of direction phase .............171
Preparation phase .........................171
Character bar ..................................... 133
Characters Entering ......................................... 134
Entering (address book, phone
book) ............................................. 136
Entering (navigation) ......................133
Child-proof locks
Important safety notes ....................70
Rea rdoors ....................................... 71
Children
In the vehicle ................................... 66
Restraint systems ............................ 66 Index
7
Problem Possible causes/consequences and
0004 Solutions
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Remove the SmartKey and reinsert it into the ignition lock.
X Start the engine within 30 seconds of inserting the SmartKey
into the ignition lock.
X Repeatifn ecessary.
If the engine does not start after several attempts:
X Check the starter battery and charge it if necessary
(Y page 484).
or
X Jump-start the vehicle (Y page 488).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. Ad
oor is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts. 88
DoorsOpening/closing
0002
Sea tcushio nangle
0003 Backrest angle
0026 Folding the head restraint up or back
0025 Head restraint angle
0023 Seat fore-and-aft adjustment Adjusting the front-passenger seat
from the driver's seat G
WARNING
Whe nadjusting the fron tpassenger seat,
make sure the seat, if occupied, is as far from
the fron tpassenger fron tair bag as possible.
Otherwise, the passenger could be seriously
or even fatally injured in the event of an
accident or braking maneuver.
Make sure no one is caught or injured while
the seat is being adjusted.
Even with the SmartKey or SmartKey with
KEYLESS-GO removed from the starter switch
or the SmartKey with KEYLESS-GO removed
fro mt he vehicle, the power seats can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
! Do not move the front-passenger seat
fully forwards if there are objects in the
parcel net in the front-passenger footwell.
The objects could otherwise be damaged.
You can use the seat switches on the driver's
side to adjust the front-passenger seat. X
To activate/deactivate: press button0002.
If the indicator lamp in button 0002is lit, you
can access the following functions for the
front-passenger seat:
R seat adjustment
R seat heating/ventilation
R memory function Adjusting the front-passenger seat
from the rear
G
WARNING
When adjusting the front passenger seat,
make sure the seat, if occupied, is as far from
the front passenger front air bag as possible.
Otherwise, the passenger could be seriously
or even fatally injured in the event of an
accident or braking maneuver.
Make sure no one is caught or injured while
the seat is being adjusted.
Even with the SmartKey or SmartKey with
KEYLESS-GO removed from the starter switch
or the SmartKey with KEYLESS-GO removed
from the vehicle, the power seats can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
! Do not move the front-passenger seat
fully forwards if there are objects in the
parcel net in the front-passenger footwell.
The objects could otherwise be damaged. Seats
109Seats, steering wheel and mirrors Z
X
Turn DEFr efill bottle 0026counter-clockwise
and remove it.
X Place DEFf iller cap0003on the filler nec kand
turn it clockwise. X
Insert DEF cap 0002as shown and tur nit
clockwise as far as it will go.
X Place the "Minispare" emergency spare
wheel in the emergency spare wheel well
above the DEF tank.
X Inser tthe "Minispare" emergency spare
wheel fastening and tighten clockwise.
X Fold the trunk floor down.
X Close the trunk lid.
X Drive faster than 10 mph (16 km/h).
The Check Additive See Operator's Manual message goes out after
approximately one minute.
i If the Check Additive See Operator's Manual message remains
shown in the multifunction display, add an
additional bottle of DEF.
Further information on DEF (Y page 533).Parking
Important safety notes
G
WARNING
Do not park this vehicle in areas where
combustible materials can come into contact
with the hot exhaust system. Combustible
materials, such as grass, hay or leaves could
be ignited by the hot exhaust system and cause a vehicle fire. Do not park the vehicle
on dry grassland or harvested grain fields.
Unintended vehicle movement can cause
serious personal injury or damage to the
vehicle or the vehicle drivetrain. To reduce
such risks, always do the following before
turning off the engine and leaving the vehicle:
R
keep your right foot on the brake pedal.
R engage the electric parking brake.
R shift the automatic transmission into park
position P.
R slowly release the brake pedal.
R when parked on an incline, always turn the
front wheels towards the road curb.
R turn the SmartKey in the ignition lock to
position 0and remove the SmartKey from
the ignition lock, or press the KEYLESS-GO
Start/Stop button.
R take the SmartKey with you and lock the
vehicle when leaving. Switching off the engine
Important safety notes G
WARNING
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle. G
WARNING
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position Nautomatically.
Always shift the automatic transmission into
park position Pbefore turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury. Parking
327Driving and parking Z
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as
a resultofl
ack of use.
X Visi taqualified specialist workshop and
seek advice. Driving tips
General driving tips
Important safety notes G
WARNING
Always remembe rthat you must concentrate
primarily on driving the vehicle. The driver's
concentration must always be directed
primarily at road traffic. For your own safety
and that of others, we recommend that you
stop the vehicle at a safe place and in
accordance with the traffic conditions before
making or accepting a phone call.
Comply with all legal requirements if you use
the telephone while driving. Use the hands-
free system and only use the telephone when
road, weather and traffic conditions permit. In
some jurisdictions, it is forbidden for drivers
to use mobile phones while driving.
Only operate COMAND (Cockpit Management
and Data System) in compliance with all legal
requirements and when the road, weather and
traffic conditions permit. You may otherwise
not be able to observe the traffic conditions,
endangering yourself and others.
Remember that your vehicle covers a distance
of 44 ft (approximately 14 m)a second when
it is traveling at only 30 mph (approximately
50 km/h).
Drive sensibly –save fuel Observe the following tips to save fuel:
X
The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof racks whe nthey are not
needed. X
Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when
driving in cold weather, in stop-and-go traffic
and in mountainous terrain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals G
WARNING
Make sure absolutely no objects are
obstructing the pedals' range of movement.
Keep the driver's footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure that the
pedals still have sufficient clearance.
During sudden driving or braking maneuvers,
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
Rolling with the engine switched off G
WARNING
There is no power assistance for the steering
and the brake when the engine is not running. 330
Driving tipsDriving and parking
You can only activate Night View Assist Plus
if:
R the SmartKey is in position 2in the ignition
lock.
R it is dark.
R the light switch is in the 000Dor000A
position.
R reverse gear has not been engaged.
X Press button 0002.
The Night View Assist Plus display appears
in the multifunction display. 0002
Night View Assist Plus display
0003 Pedestrian recognized
0026 Framing
0025 Symbol for active pedestrian recognition
0023 Speed display
i The infrared lamps switch on
automatically fro maspeed of about
6 mph (10 km/h). This means that you do
not have the full visual range while the
vehicle is stationary and cant check
whether Night View Assist Plus is working.
When you activate Night View Assist Plus,
speed display 0023in the multifunction display
changes. Speed display 0023is shown as a bar
at the bottom edge of the multifunction
display. This line is no longer available for
basic menus. You have to deactivate Night
View Assist Plus if you want to change a
setting using the buttons on the multifunction
steering wheel. Pedestrian recognition G
WARNING
Pedestrian recognition may be impaired or
inoperative if:
R pedestrians are partially or entirely
obscured by objects, e.g. parked vehicles.
R the silhouette of the pedestrian in the Night
View Assist Plus display is incomplete or
interrupted, e.g. by powerful light
reflections.
R pedestrians do not contrast with the
surroundings.
R pedestrians are not standing upright, for
example, if they are sitting, crouching or
lying down.
i Animals are not recognized by pedestrian
recognition.
Night View Assist Plus is able to recognize
pedestrians by typical characteristics, e.g. a
silhouette in the shape of aperson.
Pedestrian recognition is then switched on
automatically if:
R Night View Assist Plus is activated.
R you are driving faster than 6 mph
(10 km/h).
R the surroundings are dark, e.g. when
driving outside built-up areas without
street lighting.
If pedestrian recognition is active,
symbol 0025appears. If pedestrians are
recognized, they are framed 0026and thereby
highlighted. If the pedestrian recognition
system has brought a pedestrian to your
attention, look through the windshield to
evaluate the situation .The actual distance to
objects and pedestrians cant be gauged
accurately by looking at a screen.
It may be the case that objects are highlighted
as well as pedestrians. Driving systems
361Driving and parking Z
Display messages Possible causes/consequences and
0004 Solutions
0002 At leas
tone door is open.
X Close all the doors. 0003
Power Steering
Malfunction See
Operator's Manual The powe
rsteering is malfunctioning.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
X If yo uare able to steer safely: carefully drive on to a qualified
specialis tworkshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. 0019
Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Add washer fluid (Y page 468).SmartKey
Display messages Possible causes/consequences and
0004 Solutions
0002
Key Does Not
Belong to Vehicle You have put the wrong SmartKey in the ignition lock.
X
Use the correct SmartKey. 0002
Take
Your Key From
Ignition The SmartKey is in the ignition lock.
X
Remove the SmartKey. 0002
Obtain a New Key The SmartKey needs to be replaced.
X
Visit a qualified specialist workshop. 0002
Replace
Key Battery The batteries of the KEYLESS-GO key are discharged.
X
Change the batteries (Y page 85).424
Display messagesOn-board computer and displays
Towing and tow-starting
Important safety notes
G
WARNING
Hybrid vehicles: be sure to read the "HYBRID"
supplement. Otherwise, you could fail to
recognize dangers. G
WARNING
If you tow the vehicle, you must use a rigid
towing ba rif:
R the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximu mforce.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
It is better to have the vehicle transported
than to have it towed.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane. !
When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position Pwhen
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
The automatic transmission must be in
position Nwhen the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot shift the automatic transmission to
position N
i Switch off the automatic locking feature
(Y page 269) You could otherwise be
locked out when pushing or towing the
vehicle. Installing/removing the towing eye
Installing the towing eye X
Remove the towing eye from the vehicle
tool kit (Y page 478). G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers. 490
Towing and tow-startingBreakdown assistance