2013 MERCEDES-BENZ R-CLASS FAMILY TOURER stop start

Display messages Possible causes/consequences and
M Solutions
h
Tire Pressure
Check Tires The tire pressure in one or more tires has dropped significantly.
G WARNING
With tire pressures which are too low, there is a ris kofthe
following hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 166).
X If there is a flat tire, inspect the tires (Y page 299).
X Check the tire pressure (Y page 320).
X If necessary, correct the tire pressure. h
Please
correct the
tire pressures The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
X
Check the tire pressures at the next opportunity (Y page 320).
X If necessary, correct the tire pressure. Vehicle
Display messages Possible causes/consequences and
M Solutions
Shift to P or N to
start engine. You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. Auxiliary Battery
Malfunction The auxiliary battery for the automatic transmission is no longer
being charged.
X
Visit a qualified specialist workshop at the next opportunity.
X Until then, set the automatic transmission to position Pbefore
you switch off the engine.
X Before leaving the vehicle, apply the parking brake.
X Secure the vehicle against rolling away (Y page 166).234
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M Solutions
+
Change key
batteries The batteries of the KEYLESS-GO key are discharged.
X
Change the batteries ( Ypage 80). +
Don't forget your
key This display message is displayed fo
ramaximum of 60 seconds
and is simply a reminder.
You have opened the driver's door with the engine switched off.
The KEYLESS-GO key is not in the ignition lock.
X Remember to take the KEYLESS-GO key with you when you
leave the vehicle. +
Key not detected
(red display message) The KEYLESS-GO key is not in the vehicle.
Aw
arning tone also sounds.
If the engine is switched off, you can no longer loc kthe vehicle
centrally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Locate the KEYLESS-GO key. The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.
Aw
arning tone also sounds.
X Pull ove rand stop the vehicle safely as soo nas possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Operate the vehicle with the SmartKey in the ignition lock. +
Key not detected
(white display
message) The KEYLESS-GO key cannot be detected at present.
X
Change the location of the SmartKey with the KEYLESS-GO
functions in the vehicle.
If the KEYLESS-GO key is still not detected:
X Operate the vehicle with the SmartKey in the ignition lock. +
Key detected in
vehicle The KEYLESS-GO key has been detected inside the vehicle during
locking.
X
Remove the KEYLESS-GO key from the vehicle. +
Pull starting
button out then
insert key The KEYLESS-GO key can continuously not be detected.
X
Insert the SmartKey into the ignition lock and turn it to the
desired position.
X Visit a qualified specialist workshop. Display messages
237On-board computer and displays Z

Safety systems
Problem Possible causes/consequences and
M Solutions
$
(USA only)
J (Canada only)
The red brake system
warning lamp comes on
while the engine is
running. A warning tone
also sounds. There is not enough brake fluid in the brake fluid reservoir.
G WARNING
The braking effect may be impaired.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away (Y page 166).
X Do not add brake fluid. Topping up will not remedy the
malfunction.
X Consult a qualified specialist workshop.
X Observe the additional display messages in the multifunction
display. !
The yellow ABS warning
lamp is lit while the
engine is running.
ABS (Anti-lock Brake System) is deactivated due to a malfunction.
ESP
®
(Electronic Stability Program), BAS (Brake Assist),
PRE-SAFE ®
, hill start assist and ESP ®
trailer stabilization, for
example, are therefore also deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic
transmission, will not be available. Warning and indicator lamps in the instrument cluster
239On-board computer and displays Z

Note that the socket in the cigarette lighter
can be damaged when connecting
accessories, for example by:
R
frequent insertion and removal
R sockets that do not fit correctly
Ad amaged socke tcan cause the cigarette
lighter to stop working.
! The cigarette lighter in the cente rconsole
in the front compartment is not intended
for operating the tire inflation compressor. X
Turn the SmartKey to position 2in the
ignition lock.
X To open: open cover :(Ypage 252).
X Press in cigarette lighter ;.
Cigarette lighter ;will pop out
automatically when the heating element is
red-hot. 12
Vsockets
General notes !
The socket in the center console and the
socket in the cargo compartment are not
intended for operating the tire inflation
compressor.
X Turn the SmartKey to position 2in the
ignitio nlock.
The sockets can be used for accessories with
a maximum current draw of 240 W (20 A).
Accessories include such items as lamps or
chargers for mobile phones. If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
i
You can also use the power sockets when
the SmartKey is in position 1in the ignition
lock.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the
on-board voltage is too low, the power to
the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine.
Socket in the front-passenger footwell X
Lift up the cover of socket :.
Socket in the front-compartment center
console !
If accessories are connected, make sure
that amaximum curren tdraw of 15 A is not
exceeded. Otherwise, you willo verload the
fuse.
! The socket is not suitable for operating
the tire inflation compressor. Features
269Stowage and features Z

X
Replace cap :on the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely.
X Chec kthe oil level again with the oil
dipstick (Y page 286).
For further information on engine oil, see
(Y page 354). Additional service products
Checking the coolant level G
WARNING
In order to avoid potentially serious burns:
R use extreme caution when opening the
hood if there are any signs of vapor or
coolant leaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
R do not remove the pressure cap on the
coolant tank if the coolant temperature is
above 158 ‡ (70 †). Allow the engine to
cool down before removing the cap. The
coolant tank contains hot fluid and is under
pressure.
R using a cloth, slowly turn the cap
approximately Öturn to relieve excess
pressure. If you open the cap immediately,
pressurized scalding hot fluid and vapor will
be blown out.
R do not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts. X
Park the vehicle on a level surface.
Only check the coolant level when the
vehicle is on a level surface and the engine
has cooled down.
X Turn the SmartKey to position 2in the
ignition lock (Y page 149).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 149).
X Check the coolant temperature gauge in
the multifunction display.
The coolant temperature must be below
158 ‡ (70 †).
X Turn the SmartKey to position
0(Y page 149) in the ignition lock.
X Slowly turn cap :half a turn counter-
clockwise to allow excess pressure to
escape.
X Turn cap :further counter-clockwise and
remove it.
If the coolant is at the level of marker bar
= in the filler neck when cold, there is
enough coolant in coolant expansion
tank ;.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar =in the filler
neck when warm, there is enough coolant
in coolant expansion tank ;.
X If necessary, add coolant that has been
tested and approved by Mercedes-Benz.
X Replace cap :and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 355). Engine compartment
287Maintenance and care Z

Use care products and cleaning agents
recommended and approved by Mercedes-
Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, you must drive particularly
carefully after washing the vehicle until the
brakes have dried.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0.
Otherwise, the vehicle might be damaged.
! In car washes with a towing mechanism,
make sure that the automatic transmission
is in transmission position N, otherwise the
vehicle could be damaged.
R Vehicles with a SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenger door when the
engine is switched off. Otherwise, the
automatic transmission selects park
position Pautomatically and locks the
wheels. You can prevent this by shifting
the automatic transmission to N
beforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is switched off. Otherwise, the automatic
transmission selects park position
P
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:
X Make sure the vehicle is stationary and the
ignition is switched off.
X Turn the SmartKey to position
2(Y page 149) in the ignition lock.
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake.
X Switch off the ignition and leave the
SmartKey in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all
countries concerned.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlets. 290
CareMaintenance and care

!
The following may cause the paint to
become shiny and thus reduce the matte
effect:
R Vigorous rubbing with unsuitable
materials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or
polishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matte finish leads to considerable
surface damage (shiny, spotted areas).
Always have paintwork repairs performed
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a
clear matte finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light alloy wheels
with a clear matte finish.
i The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products. Cleaning the vehicle parts
Cleaning the wheels !
Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Cleaning the windows G
WARNING
Before cleaning the windshieldorw iper
blades, switch off the windshield wipers and
remove the SmartKey from the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrumen tcluster have
gone out. The windshield wipers could
otherwise move and injure you.
! Do not use dry cloths, abrasive products,
solvents or cleaning agent scontaining
solvents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain
circumstances prevent water from draining
away.T his can lead to corrosion damage
and damage to electronic components.
X Cleant he inside and outside of the
windows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz.
Cleaning the wiper blades G
WARNING
Before cleaning the windshield or wiper
blades, switch off the windshield wipers and
remove the SmartKey from the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrumentc luster have292
CareMaintenance and care

Your vehicle may be equipped with:
R
MOExtended tires (tires with run-flat
characteristics) (Y page 300)
R an emergency spare wheel(Y page 342)
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Apply the parking brake firmly.
X Bring the front wheels into the straight-
ahead position.
X Move the DIRECT SELECT lever to position
P.
X Vehicles with the AIRMATIC package:
make sure that highway level is selected
(Y page 183).
X Switch off the engine.
X Vehicles withou tKEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 149).
X All occupants must get out of the vehicle.
Make sure that they are note ndangered as
they do so.
X Make sure tha tno one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door.
i Only operate the tire inflation compressor
using the socket in the footwell of the
second row of seats (Y page 270), even if
the ignition is turned off.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-board voltage is too low, the power to
the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine.
MOExtended tires (tires with run-flat
properties)
G
WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when
cornering, accelerating quickly and when
braking. There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
defective tire must be replaced in every case.
With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires.
MOExtended tires may only be used in
conjunction with an active tire pressure loss
warning system or with an active tire pressure
monitor.
The maximum driving distance is
approximately 50 miles (80 km) when the
vehicle is partially laden, and approximately
18 miles (30 km) when the vehicle is fully
laden. 300
Flat tireBreakdown assistance