2013 MERCEDES-BENZ R-CLASS FAMILY TOURER service interval

1, 2, 3 ...
115 Vsocket ...................................... 270
12 Vsocket
see Sockets
4ETS (Electronic Traction System) ....69
4MATIC (permanent four-wheel
drive) .................................................. 185A
ABS (Anti-lock Braking System) Display message ............................ 215
Function/notes ................................ 68
Important safety notes ....................68
Warning lamp ................................. 239
Activating/deactivating cooling
with air dehumidification .................138
Activating/deactivating the
distance warning function ...............211
Active Service System see ASSYST PLUS
Additives (engine oil) ........................354
Adjusting the armrest (2nd row of
seats) ................................................. .106
ADS (Adaptive Damping System) ..... 183
Airb ags
Display message ............................ 220
Front air bag (driver, front
passenger )....................................... 44
Important safety notes ....................43
PASSENGER AIR BAG OFF
indicator lamp .................................. 46
Safety guidelines ............................. 42
Side impact airb ag.......................... 45
Windo wcurtain air bag .................... 46
Air-conditioning system
see Climate control
Airf ilter (display message) ..............227
AIRMATIC (display message) ............ 228
AIRMATIC package ............................183
ADS (Adaptive Damping System) ...183
Level control .................................. 183
Airv ents
Important safet ynotes .................. 144
Rea r............................................... 144
Setting ........................................... 144Setting the center air vents
...........144
Setting the side air vents ...............144
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-loc kbraking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 267
ASSYST PLUS Displaying a service message ........288
Hiding a service message ..............288
Notes ............................................. 288
Resetting the service interval
display. .......................................... 289
Service message ............................ 288
Special service requirements ......... 289
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................72
Function .......................................... .72
Switching off the alarm ....................72
Audio menu (on-board computer) ....204
Audio system see separate operating instructions
Authorized Centers
see Qualified specialist workshop
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 224
see Lights
Automatic headlamp mode ..............121
Automatic transmission Automatic drive program ...............158
Changing gear. .............................. 156
DIRECT SELECT leve r..................... 154
Display message ............................ 234
Driving tips .................................... 157
Emergency running mode ..............160
Engaging drive position .................. 155
Engaging neutra l............................ 155
Engaging revers egear ................... 154
Engaging the par kposition ............ 154
Kickdow n....................................... 157
Overview ........................................ 154
Problem (malfunction) ...................1604
Index

Information for customers in
California
In California, you have the right to exchange
a vehicle or receive a refund of the purchase
or leasing price if Mercedes-Benz USA, LLC
and/o ranauthorized workshop or
maintenance facility cannot, after several
authorized repairs, rectify considerable
damage to or malfunction softhe vehicle that
are covered by the contractual warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on
the odometer of the vehicle, whichever
occurs first, a reasonable number of repair
attempts is presumed for aretail buyer or
lessee if one or more of the following occurs:
(1) the serious defect or damage can result in deadly or serious injury to the vehicle
occupants while driving AND this defect
has already been repaired at least twice
AND Mercedes-Benz, LLC has been
informed in writing of the necessity of a
repair.
(2) the defect or damage, though less serious than (1) above, has already been
repaired at least four times AND
Mercedes-Benzh as been informed in
writing of the necessity of a repair.
(3) the vehicle canno tbe used for longer
than 30 calendar days because of repair
work resulting from this or other serious
defects or damage.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warrant yBooklet describes
all the necessary maintenance work which
should be done at regular intervals. Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada).Y ou will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or22
Introduction

DEF (BlueTEC vehicles only)
Important notes on use To function properly, BlueTEC exhaus
tgas
aftertreatment must be operated with the
reducing agen tDEF. Adding DEF is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the supply of DEF is almos tused up,
the Check Additive See Operator's Manual message is shown in the
multifunction display.
When the DEF supply sinks to a minimum
level, the Remaining Starts: 16 message
is shown in the multifunction display.
If the Remaining Starts: 16 message
appears in the multifunction display, you can
start the engine another 16 times. If DEF is
not added, it will then not be possible to
restart the engine. Refill the DEF tank with
approximately 1gal(3.8 l)of DEForh ave the
DE Ftank refilled at a qualified specialist
workshop.
Use the special DE Frefill bottle when filling
between maintenance intervals. Contact a
qualified specialist workshop with any
questions or, if necessary, contact Roadside
Assistance (Y page 22).
If the outside temperature is lower than
12 ‡ (Ò11) †, damage may occur when
adding DEF. If DEF is frozen and there is an
active warning indicator, it may not be
possible to add DEF. Park the vehicle in a
warmer place, e.g. in a garage, until DEFh as
become fluid again .Itwill the nbe possible to
add DEF again. Alternatively, have the DEF
tank refilled at a qualified specialist
workshop.
Further information about BlueTEC exhaust
gas aftertreatmen tand DEF is available at any
authorized Mercedes-Benz Center. Important notes on topping up G
WARNING
Make sure
R DEF does not come into contact with skin,
eyes, or clothing
R to keep DEF out of the reach of children
If you and/or others have come into contact
with DEF:
R If DEF has gotten into contact with eyes,
flush with plenty of water immediately and
see km edical help.
R Clean affected skin immediately with plenty
of water.
R If DEFw as swallowed, rinse mouth
immediately with plenty of wate rand drink
plenty of water. Consult a physician. G
WARNING
If you open the DEF tank cap, small amounts
of ammonia vapor may be released .This
depends in particular upon the age of the DEF.
Ammonia vapors have a pungent odor and are
particularly irritating to:
R skin
R mucous membranes
R eyes
You may experience a burning sensation in
your eyes, nose and throat, as well as
coughing and watering of the eyes.
Do not inhale any ammonia vapors that may
be released. Fill the DEF tank only in well-
ventilated areas.
! Only use DEF in accordance with
ISO 22241. Do not mix any additives with
DEF, and do not dilute DEF with water. This
may destroy the BlueTEC exhaust gas
aftertreatment system.
! Rinse surfaces that have come into
contact with DEF immediately with water or
remove DEF using a damp cloth and cold
water. If the DEF has already crystallized,
use a sponge and cold water to clean it. DEF 164
RefuelingDriving and parking

residues crystallize after time and
contaminate the affected surfaces.
! DEF is not a fuel additive and must not be
added to the fuel tank. If DEF is added to
the fuel tank, this can lead to engine
damage.
! Only screw on the DEF refill bottle hand-
tight. It could otherwise be damaged.
The DEF filler neck is under the cargo
compartment floor.
X Switch the ignition off.
X Open the tailgate.
X Lift up the cargo compartment floor
(Y page 298). X
Remove lug wrench ;and ratchet wrench
=, if present.
X Turn DEF cap :counter-clockwise and
remove it. X
Turn DEF filler cap ?counter-clockwise
and open it.
Filler cap ?is secured with a plastic strip. X
Unscrew the protective cap from DEF refill
bottle A.
X Position DEF refill bottle Aas show non
the filler neck and screw it on hand-tight.
X Press DEF refill bottle Adownwards.
The DEF tank is filled .This may take up to
one minute.
i To add between service intervals, fill the
DEF tank with approximately 1gal (3. 8l) of
DEF. 1 gal (3.8 l) of DEF is equivalent to
approximately 2DEF refill bottles. Then
have the DEF supply checked at a qualified
specialis tworkshop and completely refilled
if necessary.
X Release DEFr efill bottleA.
When DEFr efill bottleAis no longer
pressed down, filling stops. DEFr efill bottle
A can be removed when it has been only
partially emptied.
X Turn DEFr efill bottle Acounter-clockwise
and remove it.
X Place DEFf iller cap?on the filler necka nd
turn it clockwise. Refueling
165Driving and parking Z

X
To apply: depress parking brake ;firmly.
Whe nthe engine is running, the $(USA
only) or J(Canada only) indicator lamp
lights up in the instrumentc luster.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle :.
When the ignition is switched on or the
engine is running, the $(USA only) or
J (Canada only) indicator lamp goes out
in the instrument cluster. Parking the vehicle for
along period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
X Connecting a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist
workshop.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as
a result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General notes
Important safety notes G
WARNING
Always remembe rthat you must concentrate
primarily on driving the vehicle. The driver's
concentration must always be directed
primarily at road traffic. For your own safety
and that of others, we recommend that you
stop the vehicle at a safe place and in
accordance with the traffic conditions before
making or accepting a phone call.
Comply with all legal requirements if you use
the telephone while driving. Use the hands-
free system and only use the telephone when road, weather and traffic conditions permit. In
some jurisdictions, it is forbidden for drivers
to use mobile phones while driving.
Only operate COMAND (Cockpit Management
and Data System) in compliance with all legal
requirements and when the road, weather and
traffic conditions permit. You may otherwise
not be able to observe the traffic conditions,
endangering yourself and others.
Remember that your vehicle covers a distance
of 44 ft (approximately 14
m)a second when
it is traveling at only 30 mph (approximately
50 km/h). G
WARNING
If you switch off the ignition while driving,
safety-relevan tfunctions are only available
with limitations, or no tatall. This could affect,
for example, the power steering and the brake
boosting effect .You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
Drive sensibly –save fuel Observe the following tips to save fuel:
X
The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof carriers whe nthey are not
needed.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when
driving in cold weather, in stop-and-go traffic
and in mountainous terrain. 168
Driving tipsDriving and parking

Drinking an
ddriving G
WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affec tyour reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Exhaust check G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. Engine oil
! Vehicles with adiesel particle filter: if
the vehicle is predominantly used to travel
short distances, this can lead to
malfunctions in the automatic cleaning of the diesel particle filter. This can result in
fuel collecting in the engine oil and causing
engine failure. Therefore, if you frequently
drive short distances, make sure to drive
on highways or country roads for 20
minutes at least every 310 miles (500km).
Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface.
Downhill gradients !
On long and steep gradients, you must
reduce the load on the brakes by shifting
early to a lower gear. This allows you to take
advantage of the engine braking effect and
helps avoid overheating and excessive
wear of the brakes.
When you take advantage of the engine
braking effect, a drive wheel may not turn
for some time, e.g. on a slippery road
surface. This could cause damage to the
drive train. This type of damage is not
covered by the Mercedes-Benzw arranty.
Do no tdepress the brake pedal continuously
while the vehicle is in motion, e.g. never
cause the brakes to rub by applying constant
slight pedal pressure. This results in
excessive and premature wear to the brake
pads.
Heavy and light loads G
WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat .This Driving tips
169Driving and parking
Z

All checks and maintenance work on the
brake system must be carried ou
tata
qualified specialist workshop. Consult a
qualified specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subjectto
moderate loads, you should test the
functionality of yourb rakes at regular
intervals. To do so, press firmly on the brake
pedal when driving at a high speed. This
improves the grip of the brake pads.
You can find a description of Brake Assist
(BAS) on ( Ypage 68).
Mercedes-Benz recommends that you only
have brake pads/linings installed on your
vehicle which have been approved for
Mercedes-Benz vehicles or which correspond
to an equivalent quality standard .Brake
pads/linings which have not been approved
for Mercedes-Benz vehicles or which are not
of an equivalent quality could affect your
vehicle's operating safety.
Mercedes-Benz recommends that you only
use brake fluid that has been specially
approved for yourv ehicle by Mercedes-Benz,
or which corresponds to an equivalent quality
standard. Brake fluid which has not been
approved for Mercedes-Benz vehicles or
which is not of an equivalent quality could
affect your vehicle's operating safety.
Parking brake G
WARNING
If you must brake the vehicle with the parking
brake, the braking distanc eis considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
If you brake the vehicle with the parking
brake, the brake lamps will not light up. If you drive on wet roads or dirt-covered
surfaces, road salt and/or dirt could get into
the parking brake.
In order to prevent corrosion and a reduction
in the braking power of the parking brake,
observe the following:
R
Gently depress the parking brake from time
to time before beginning the journey.
R Drive a distance of approximately 110 yds
(100 m) at a maximum speed of 12 mph
(20 km/h). Driving on wet roads
Hydroplaning If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
R
you drive at low speeds.
R the tires have adequate tread depth.
For this reason, in the event of heavy rain or
in conditions in which hydroplaning may
occur, you must drive in the following
manner:
R lower your speed.
R avoid ruts.
R brake carefully.
Driving on flooded roads !
Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engine or the automatic
transmission. Water can also be drawn in
by the engine's air suction nozzles and this
can cause engine damage. Driving tips
171Driving and parking Z

Standard display menu
Standard display Standard display
:
Trip odometer
; Odometer
X Press the VorU button on the
steering wheel to select the standard
display.
X To reset the trip odometer: press and
hold the .reset button in the instrument
cluster until the trip odometer is reset.
You can select the following functions in the
Standard display menu using the&or
* button:
R Tire pressure loss warning (Y page 319)
(Canada only)
R Tire pressure monitor (Y page 320) (USA
only)
R Coolant temperature (Y page 203)
R Digital speedometer or outside
temperature (Y page 203)
R ASSYST PLUS service interval display
(Y page 288)
R Engine oil level (Y page 285)
Displaying the coolant temperature G
WARNING
Driving when your engine is overheated can
cause some fluids which may have leaked into
the engine compartment to catch fire. You
could be seriously burned.
Steam from an overheated engine can cause
serious burns which can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it. Stop the vehicle in a safe location away from
other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until
the engine has cooled down.
! If the coolant temperature is over 248 ‡
(120 †), do not continue driving. The
engine will otherwise be damaged. X
Press the VorU button on the
steering wheel to select the standard
display.
X Press the &or* button to select the
coolant temperature.
Under normal driving conditions, with the
correcta nti-corrosiona nd antifreeze additive
concentration, the reading may rise to
248 ‡(120 †) .
Displaying the digital speedomete ror
outside temperature Digital speedometer
Outside temperature
If you have selected the digital speedometer
for the status bar (Y
page 207), the outside
temperature is displayed here. Menus and submenus
203On-board computer and displays Z