X
Press the %button on the SmartKey.
X Pull handle :.
X Raise the tailgate.
Vehicles with the EASY-PAC Ktailgate: if
you pull handle :and then release it, the
tailgate opens automatically.
Closing G
WARNING
To prevent possible personal injury, always
keep hands and fingers away from the cargo
compartment opening whe nclosing the
tailgate. Be especially careful when small
children are around. X
Pull the tailgate down using recess :.
X Allow the tailgate to drop into the lock.
X Loc kthe vehicle if necessary with
the & button on the SmartKey or with
KEYLESS-GO.
i If a KEYLESS-GO key is detected in the
cargo compartment, the tailgate will not
lock. Opening/closing automatically from
outside
Important safety notes G
WARNING
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO) gases may enter vehicle interior resulting in
unconsciousness and death.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
(Y page 357).
Opening the tailgate automatically You can open the tailgate automatically using
the SmartKey or the handle in the tailgate.
X
Press and hold the Fbutton on the
SmartKey until the tailgate opens.
or
X If the tailgate is unlocked, pull the handle
and let it go again immediately.
Closing the tailgate automatically G
WARNING
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured. To prevent possible personal injury,
always keep hands and fingers away from the
cargo compartmento peningwhen closing the
tailgate. Be especially careful when small
children are around. To stop the closing
procedure, do one of the following:
R Press or pull the remote tailgate opening/
closing switch on the driver's door.
R Press the tailgate closing switch.
R Press the KEYLESS-GO locking/closing
switch.
R Pull outside handle on the tailgate.
R When no SmartKey is inserted in the starter
switch (vehicles with KEYLESS-GO: Make
sure the vehicle's on-board electronics
have status 0): Press button Fon the
SmartKey. 86
Cargo compartmentOpening/closing
Vehicles without KEYLESS-GO: when you
remove the SmartKey from the ignition lock,
the steering wheel heating is deactivated.
Vehicles with KEYLESS-GO: when you switch
off the ignition and open the driver's door, the
steering wheel heating is deactivated.
Problems with the steering wheel
heating
The steering wheel heating has switched off
prematurely or cannot be switched on. The
vehicle's electrical system voltage is too low
because too many electrical consumers are
switched on.
X
Switch off electrical consumers that you do
not need, such as the rear window
defroster or interior lighting. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
Make sure that nobody can become trapped
when you activate the EASY-ENTRY/EXIT
feature.
If there is a risk of someone becoming
trapped, stop the adjustment procedure. To
halt the procedure:
R press the steering column adjustment
button.
R press one of the memory function position
buttons.
The steering column stops moving
immediately.
Do not keep the memory function position
button pressed as this will start the memory
function and set the steering wheel and seat
in motion.
Do not leave children unattended in the
vehicle. They could open the driver's door and
thereby unintentionally activate the EASY-
ENTRY/EXIT feature and become trapped. G
WARNING
Let the system complete the adjustment
procedure before setting the vehicle in
motion. All steering wheel adjustment must
be completed before setting the vehicle in
motion. Driving off with the steering wheel
still adjusting could cause the driver to lose
control of the vehicle.
The EASY-ENTRY/EXIT feature makes getting
in and out of yourv ehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board
computer (Y page 210).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active The steering wheel swings upwards when
you:
R
remove the SmartKey from the ignition lock
R open the driver's door and KEYLESS-GO is
in position 1
R open the driver's door and the SmartKey is
in position 0or 1in the ignition lock
i The steering wheel only moves upwards if
it has not already reached the upper end
stop.
Position of the steering wheel for
driving The steering wheel is moved to the last
selected position when:
R
the driver's door is closed.
R you insert the SmartKey into the ignition
lock.
or
R you press the Start/Stop button once on
vehicles with KEYLESS-GO.
When you close the driver's door with the
ignition switched on, the steering wheel is
also automatically moved to the previously
set position.
The last position of the steering wheel is
stored when you switch off the ignition or Steering wheel
113Seats, steering wheel and mirrors Z
Installing the wiper blades
X
Positio nnew wiper blade :with
recess Bon lug A.
X Fold wiper blade :in the direction of
arrow =onto the wiper arm, until retaining
clips ;engage in bracket ?.
X Make sure that wiper blade :is seated
correctly.
X Fold the wiper arm back onto the
windshield.
Replacing the rear window wiper blade Removing the wiper blade
G
WARNING
The wiper arm could be set in motion and
injure you if the wiper is switched on.
Remove the SmartKey from the ignition lock
before replacing the wiper blade. X
Remove the SmartKey from the ignition
lock.
X Fold wiper arm :away from the rear
window until it engages.
X Position wiper blade ;at a right angle to
wiper arm :.
X Hold wiper arm :and press wiper
blade ;in the direction of the arrow until
it releases.
X Remove wiper blade ;.
Installing the wiper blade
X Place new wiper blade ;onto wiper
arm :.
X Hold wiper arm :and press wiper
blade ;in the opposite direction to the
arrow until it engages.
X Make sure that wiper blade ;is seated
correctly.
X Position wiper blade ;parallel to wiper
arm :.
X Fold wiper arm :back onto the rear
window. Problems with the windshield wipers
The windshield wipers are obstructed X
For safety reasons, you should remove the
SmartKey from the ignition lock.
or
X Switch off the engine using the Start/Stop
button and open the driver's door.
X Remove the cause of the obstruction.
X Switch the windshield wipers back on.
The windshield wipers are inoperative The windshield wiper drive is malfunctioning.
X
Select another wiper speed on the
combination switch.
X Have the windshield wipers checked at a
qualified specialist workshop. 132
Windshield wipersLights and windshield wipers
Do not switch off the ignition while driving.
G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a ris koffire and an accident .Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train. SmartKey positions
SmartKey g
To remove the SmartKey
1 Power supply for some consumers, such
as the windshield wipers
2 Ignition (power supply for all consumers)
and drive position
3 To start the engine
i The SmartKey can be turned in the
ignition lock even if it is not the correct SmartKey for the vehicle. The ignition is not
switched on. The engine cannot be started.
KEYLESS-GO General notes
R
Do not keep the KEYLESS-GO key:
-with electronic devices, e.g. a mobile
phone or another SmartKey
- with metallic objects, e.g. coins or metal
foil
- inside metallic objects, e.g. a metal case
This can impair the functionality of the
KEYLESS-GO key.
Vehicles with KEYLESS-GO are equipped with
aS martKey featuring an integrated KEYLESS-
GO function and a detachable Start/Stop
button.
The Start/Stop button must be inserted into
the ignitio nlock and the SmartKey must be in
the vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
SmartKey positions in the ignition lock. This
is only the case if you are not depressing the
brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts
immediately.
The Start/Stop button can be removed from
the ignition lock. Then, you can insert the
SmartKey into the ignition lock.
i You do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. You should, however,
always take the SmartKey with you when
leaving the vehicle. As long as the
SmartKey is in the vehicle:
R the vehicle can be started using the
Start/Stop button and
R electrically powered equipment can be
operated.
i The engine can be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop button for approximately Driving
149Driving and parking Z
three seconds. This functio
noperates
independently from the ECO start/stop
automatic engine switch-off function.
Key positions with KEYLESS-GO As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. If an indicator lamp does not go out after
starting the engine or lights up while driving,
see (Y
page 239).
X Insert Start/Stop button :into ignition
lock ;.
i When you insert Start/Stop button :
into ignition lock ;, the system needs
approximately two seconds recognition
time. You can then use Start/Stop
button :.
Activating power supply
X If Start/Stop button :has not yet been
pressed, this corresponds to the key being
removed from the ignition.
X Press Start/Stop button :once.
The power supply is switched on. You can
now activate the windshield wipers, for
example.
i The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button :twice
when in this position. switch on the ignition.
X
Press Start/Stop button :twice.
The ignition is switched on.
i The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button :once
when in this position. Start/Stop button
=
USA only
? Canada only Starting the engine
Important safety notes G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation.
! Do not depress the accelerator pedal
when starting the engine.
General notes i
Vehicles with agasoline engine: the
catalytic converter is preheated for up to
30seconds after a cold start. The sound of
the engine may change during this time. 150
DrivingDriving and parking
Automatic transmission
X
Shift the transmission to position
P(Y page 154).
The transmission position display in the
multifunction display shows P.
i You can also start the engine when the
transmission is in position N.
Starting procedure with the SmartKey X
To star tagasoline engine: turn the key
to position 3in the ignition lock
(Y page 149) and release it as soon as the
engine is running.
X To start adiesel engine: turn the key to
position 2in the ignition lock
(Y page 149).
The % preglow indicator lamp in the
instrumen tcluster lights up.
X When the %preglow indicator lamp
goes out, tur nthe key to position
3(Y page 149) in the ignition lock and
release it as soon as the engine is running.
i You can start the engine without preglow
if the engine is warm.
i To start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/
Stop button out of the ignition lock.
Using KEYLESS-GO to startt he engineG
WARNING
As long as the SmartKey is in you rvehicle, the
vehicle can be started. Therefore, never leave
children unattended in the vehicle, as they
could otherwise accidentally start the engine.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Do
not leave children unattended in the vehicle,
or with access to an unlocked vehicle. A
child's unsupervised access to a vehicle could
result in an acciden tand/o rserious personal
injury. X
Depress the brake pedal and keep it
depressed.
X To star tagasoline engine: press the
Start/Stop button (Y page 149) once.
The engine starts.
X To start adiesel engine: press the Start/
Stop button (Y page 149) once.
Preglow is activated and the engine starts.
i If the engine is warm, the preglow time is
shortened.
i The Start/Stop button can be used to
star tthe vehicle without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted into the
ignition lock and the SmartKey must be in
the vehicle. Pulling away
Automatic transmission G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
! If a warning tone sounds and the
Release Park. Brake message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor R.
X Release the parking brake (Y page 167).
X Release the brake pedal.
X Carefully depress the accelerator pedal.
i It is only possible to shift the transmission
from position Pto the desired position if
you depress the brake pedal. Only then is Driving
151Driving and parking Z
Problems with the engine
Problem Possible causes/consequences and
M Solutions
The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the SmartKey
in the ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrumen tcluster go
out.
X Try to start the engine again (Y page 150). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-star tthe vehicle (Y page 304).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Vehicles with a
gasoline engine:
The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it. The coolant
temperature gauge
shows a value above
248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 287). Observe the warning
notes as you do so and add coolant if necessary. Driving
153Driving and parking Z
X
When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever up past the
first point of resistance.
Shifting to neutral N G
WARNING
When leaving the SmartKey in the starter
switch, do not leave children unattended in
the vehicle. It is possible for children to switch
on the ignition which could result in
unsupervised use of vehicle equipment.
Unsupervised use of vehicle equipment could
result in an accident and/or serious personal
injury.
X When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever up or down
to the first point of resistance.
If the engine has been switched off, the
automatic transmission automatically
switches to N.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system, observe the following notes:
Using the SmartKey:
R make sure that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to neutral N.
R release the brake pedal.
R if the parking brake is engaged, release it.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R make sure that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R engage park position P.
R release the brake pedal. R
remove the Start/Stop button from the
ignition lock.
R insert the SmartKey into the ignition lock.
R switch on the ignition.
R depress the brake pedal and keep it
depressed.
R shift to neutral N.
R release the brake pedal.
R if the parking brake is engaged, release it.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Engaging drive position D X
When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever down past
the first point of resistance. Transmission position display
:
Transmission position
The curren ttransmission position is shownin
the multifunctio ndisplay.
i The arrows in the transmission position
display show how and into which
transmission positions you can change
using the DIRECT SELECT lever. Automatic transmission
155Driving and parking Z