2013 MERCEDES-BENZ M-Class service

Publication details
Internet
Further information about Mercedes-Benz
vehicles and about Daimler AG can be found
on the following websites
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only) Editorial office
You are welcome to forward any queries or
suggestions you may have regarding this
Operator's Manual to the technical
documentation team at the following
address:
Daimler AG, HPC: CAC, Customer Service,
70546 Stuttgart, Germany
© Daimler AG: Not to be reprinted, translated
or otherwise reproduced, in whole or in part,
without written permission of Daimler AG.
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In this Operator's Manual, you will find the
following symbols: G
WARNING
Warning notes draw your attention to hazards
that endanger your health or life, or the health
or life of others. H
Environmental note
Environmental notes provide you with
information on environmentally aware actions
or disposal.
! Notes on material damage alert you to
dangers that could lead to damage to your
vehicle. i
Practical tips or further information that
could be helpful to you.
X This symbol indicates an
instruction that must be followed.
X Several of these symbols in
succession indicate an instruction
with several steps.
(Y page) This symbol tells you where you
can find more information about a
topic.
YY This symbol indicates a warning or
an instruction that is continued on
the next page.
Display
Display This font indicates a display in the
multifunction display/COMAND
display.
Parts of the software in the vehicle are
protected by copyright ©
2005
The FreeType Project
http://www.freetype.org. All rights
reserved.
As at 10.05.2012

Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle ..............190
Ashtray ............................................... 346
Assistance menu (on-board
computer) .......................................... 272
ASSYST PLUS Displaying a service message ........369
Hiding a service message ..............369
Notes ............................................. 368
Resetting the service interval
displa y........................................... 369
Service message ............................ 368
Special service requirements ......... 369
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................75
Function .......................................... .75
Switching off the alarm ....................75
ATTENTIO NASSIST
Activating/deactivating .................273
Display message ............................ 302
Function/notes ............................. 230
Audio menu (on-board computer) ....269
Audio system see separate operating instructions
Authorized Centers
see Qualified specialist workshop
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 298
see Lights
Automatic engine start (ECO start/
stop function) .................................... 162
Automatic engine switch-off (ECO
start/stop function) ..........................162
Automatic headlamp mode ..............120
Automatic transmission Automatic drive program ...............169
Changing gea r............................... 168
DIRECT SELECT leve r..................... 165
Display message ............................ 312
Drive program displa y.................... 165Driving tips
.................................... 168
Emergency running mode ..............173
Engaging drive position .................. 167
Engaging neutra l............................ 166
Engaging par kposition
automatically ................................. 166
Engaging revers egear ................... 166
Engaging the par kposition ............ 165
Kickdow n....................................... 168
Manual drive program ....................171
Overview ........................................ 165
Problem (malfunction) ...................173
Progra mselector button ................169
Pulling away ................................... 160
Shift range s................................... 170
Starting the engine ........................159
Steering wheel paddle shifters ......169
Trailer towing ................................. 168
Transmission position displa y........ 165
Transmissio npositions .................. 167
Automatic transmission
emergency mode ............................... 173
Axle load, permissible (trailer
towing) ............................................... 455 B
Bag hook ............................................ 337
Ball coupling Installing ........................................ 255
Removing ....................................... 259
Storing ........................................... 260
BAS (Brake Assist System) .................67
BAS PLUS (Brake Assist System
PLUS) .................................................... 67
Battery (SmartKey) Checking .......................................... 81
Important safety notes ....................81
Replacing ......................................... 81
Battery (vehicle)
Charging ........................................ 387
Display message ............................ 300
Important safety notes ..................385
Jump starting ................................. 389
Overview ........................................ 385
Blin dSpot Assist
Activating/deactivating .................273
Display message ............................ 306 Index
5

Overview
.......................................... 84
Power closing feature ......................86
Downhill Spee dRegulation
see DSR (Downhill Speed Regulation)
Drinking and driving .........................182
Drinks holder see Cuph older
Drive program
Automatic ...................................... 169
Display (DIRECT SELECT lever) ......165
Manual .......................................... .171
Off-road program (vehicles
without the ON&OFFROAD
package) ........................................ 248
Off-road program (vehicles with
the ON&OFFROAD package) ..........248
SETUP (on-board computer) ..........279
see On-road programs
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service .................369
Symmetrical low bea m.................. 120
Driving in mountainous terrain
Approach/departure angl e............ 190
Driving lamps
see Daytime running lamps
Driving off-road
see Off-road driving
Driving safety systems
ABS (Anti-lock Braking System) .......66
ADAPTIVE BRAKE ............................. 73
Adaptive Brake Assist ......................69
BAS (Brake Assist System) ..............67
BAS PLUS (Brake Assist System
PLUS) .............................................. .67
COLLISION PREVENTION ASSIST ....68
Distance warning function ...............68
Electronic brake force distribution ...73
ESP ®
(Electronic Stability
Program) .......................................... 70
ETS/4ETS (Electronic Traction
System) ........................................... 70
Important safety information ...........66
Overview .......................................... 65
PRE-SAFE ®
Brake ............................ .73
STEER CONTROL ............................. 75Driving systems
360°camera .................................. 225
Active Blind Spot Assist .................237
Active Curve System ......................209
Active Driving Assistance
package ......................................... 237
Active Lane Keeping Assist ............241
Active Parking Assist .....................217
ADS ............................................... 209
AIRMATIC package ........................209
AMG adaptive sport suspension
system ........................................... 212
ATTENTION ASSIST ........................230
Blind Spot Assist ............................ 233
Cruise control ................................ 192
Display message ............................ 302
DISTRONI CPLUS ........................... 194
HOLD function ............................... 207
Lane Keeping Assist ......................235
Level control (vehicles with
AIRMATIC package) .......................210
Level control (vehicles with the
ON&OFFROAD package) ................204
On-road programs .......................... 243
PARKTRONI C................................. 213
Rea rview camera .......................... 221
Driving tips
Automatic transmission .................168
Brakes ........................................... 183
Break-in period .............................. 156
DISTRONI CPLUS ........................... 202
Downhill gradient ........................... 183
Drinking and driving .......................182
Driving abroad ............................... 120
Driving in winter ............................ .186
Driving on flooded road s................ 185
Driving on sand .............................. 189
Driving on wet road s...................... 185
Driving over obstacles ...................189
Exhaus tcheck ............................... 182
Fuel ................................................ 182
General .......................................... 182
Hydroplaning ................................. 185
Icy road surfaces ........................... 186
Limited braking efficiency on
salted road s................................... 184
Off-road driving .............................. 187
Off-road fording ............................. 185 Index
9

Snow chains
.................................. 401
Symmetrical low bea m.................. 120
Tire ruts ......................................... 189
Towing atrailer .............................. 253
Traveling uphill ............................... 190
Wet road surface ........................... 183
DSR (Downhill Spee dRegulation)
Display message ............................ 305
Function/notes ............................. 246
DVD audio
Operating (on-board computer) .....270
DVD video
Operating (on-board computer) .....270 E
EASY-ENTRY feature Activating/deactivating .................277
Function/notes ............................. 112
EASY-EXIT feature
Crash-responsive ........................... 113
Function/notes ............................. 112
Switching on/off ........................... 277
EASY-PACK load-securing kit ...........340
EBD (electronic brake force
distribution)
Display message ............................ 285
Function/notes ................................ 73
ECO start/stop function
Automatic engine start ..................162
Automatic engine switch-off ..........162
Deactivating/activating .................163
General information .......................161
Important safety notes ..................161
Electronic Stability Program
see ESP ®
(Electroni cStability Program)
Emergenc yrelease
Driver's door .................................... 86
Vehicle ............................................. 86
Emergency spare wheel
Important safety notes ..................436
Points to remember .......................437
Removing ....................................... 437
Storage location ............................ 437
Technical data ............................... 439
Emergency Tensioning Devices
Function .......................................... .59
Safety guideline s............................. 43Emergency unlocking
Tailgate ............................................ 91
Emissions control
Service and warranty information ....24
Engine
Check Engine warning lamp ........... 325
Display message ............................ 299
ECO start/stop function ................161
Engine number ............................... 444
Irregularr unning............................ 164
Jump-starting ................................. 389
Starting problems ..........................164
Starting the engine with the
SmartKey ....................................... 159
Starting with KEYLESS-GO .............160
Switching off .................................. 180
Tow-starting (vehicle) ..................... 394
Engine electronics
Problem (malfunction) ...................164
Engine oil
Adding ........................................... 366
Additives ........................................ 450
Checking the oil level ..................... 365
Checking the oil level using the
dipstick .......................................... 366
Display message ............................ 300
Filling capacity ............................... 450
Notes about oil grades ................... 449
Notes on oil level/consumption ....365
Temperature (on-board computer) .278
Viscosity ........................................ 450
ESP ®
(Electronic Stability
Program) AMG menu (on-board computer) ...279
Deactivating/activating ...................71
Display message ............................ 283
ETS/4ETS ........................................ 70
Function/notes ................................ 70
Important safety information ...........71
Trailer stabilization ........................... 72
Warning lamp ................................. 321
ETS/4ETS (Electronic Traction
System) ................................................ 70
Exhaus tcheck ................................... 182
Exhaus tpipe (cleaning
instructions) ...................................... 37410
Index

Off-road 4ETS
.................................. 71
Off-road ABS .................................... 66
Off-road ESP ®
.................................. 72
Off-road program (vehicles
without the ON&OFFROAD
package) ........................................ 248
Off-road programs (vehicle swith
the ON&OFFROAD package) ..........248
Oil
see Engine oil
On and Offroad menu (on-board
computer) .......................................... 278
On-board computer AMG menu ..................................... 278
Assistance menu ........................... 272
Audi omenu ................................... 269
Convenience submenu ..................277
Displaying a service message ........369
Display messages ..........................282
DISTRONI CPLUS ........................... 202
Factory settings submenu .............278
Important safety notes ..................262
Instrument cluster submenu ..........274
Lighting submenu .......................... 274
Menu overview .............................. 266
Message memory .......................... 282
Navigation menu ............................ 268
On and Offroa dmenu .................... 278
Operation ....................................... 264
RACETIMER ................................... 279
Service menu ................................. 273
Settings menu ............................... 274
Standard displa y............................ 266
Telephone menu ............................ 270
Trip menu ...................................... 266
Vehicle submenu ........................... 276
Video DVD operatio n..................... 270
On-road programs
AUTO program ............................... 244
Function/notes ............................. 243
Snow program ............................... 245
SPORT program ............................. 244
Trailer program .............................. 245
Opening and closing the side trim
panels ................................................. 132
Operating system see On-board computer
Outside temperature display ...........264Overhead control panel
......................39
Override feature Rea rside windows ........................... 65 P
Pain tcode number ............................ 443
Paintwork (cleaning instructions) ...371
Panic alarm .......................................... 42
Panorama roof with power tilt/
sliding panel
Opening/closing .............................. 98
Opening/closing the roller
sunblind ........................................... 99
Problem (malfunction) ...................100
Resetting ......................................... 99
Panorama sliding sunroof
Important safety notes ....................96
Parking ............................................... 179
Important safety notes ..................179
Parking brake ................................ 180
Position of exterior mirror, front-
passenger side ............................... 115
Rea rview camera .......................... 221
see PARKTRONIC
Parking aid
Active Parking Assist .....................217
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 286
Electric parking brake ....................180
Warning lamp ................................. 324
see Parking brake
Parking lamps
Switching on/off ........................... 122
Parking lamps (changing bulbs) ......131
PARKTRONIC Deactivating/activating .................215
Driving system ............................... 213
Function/notes ............................. 213
Important safety notes ..................213
Problem (malfunction) ...................217
Range of the sensors .....................214
Trailer towing ................................. 216
Warning displa y............................. 215
PASSENGE RAIR BAG OFF indicator
lamp ...................................................... 48 Index
15

Route guidance (navigation)
............268 S
Safety Childre ninthe vehicle ..................... 60
Child restraint systems ....................60
Occupant Classification System
(OCS) ............................................... 48
Safety system
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger sea tbelt ......................... 57
Adjusting the height ......................... 57
Belt force limiters ............................ 59
Cleaning ......................................... 377
Correct usage .................................. 55
Emergency Tensioning Devices ....... .59
Fastening ......................................... 56
Important safety guidelines .............54
Releasing ......................................... 58
Safety guidelines ............................. 43
Switching belt adjustment on/off
(on-board computer) ......................277
Warning lamp ................................. 317
Warning lamp (function) ................... 58
see Seat belts
Seats
Adjusting (electrically). ..................104
Adjusting the head restraint ..........104
Cleaning the cover .........................376
Correct driver's sea tposition ........102
Folding the rear bench seat
forwards/back ............................... 335
Important safety notes ..................103
Overview ........................................ 103
Seat heating problem ....................109
Seat ventilation problem ................110
Storing settings (memory
function) ........................................ 116
Switching sea theating on/off .......107
Switching seat ventilation on/off ..109
Securing hooks .................................. 338
Selector lever Cleaning ......................................... 376
Sensors (cleaning instructions) .......373
Service menu (on-board computer) .273 Service products
Brake fluid ..................................... 450
Coolant (engine) ............................ 451
DEF special additive s..................... 448
Engine oil ....................................... 449
Fuel ................................................ 445
Important safety notes ..................444
Washer fluid .................................. .452
Settings
Factory (on-board computer) .........278
On-board computer .......................274
Setting the air distribution ...............147
Setting the airflow ............................147
SETUP (on-board computer) .............279
Side impact air bag .............................47
Side marker lamp (display
message) ............................................ 297
Side marker lamps (changing
bulbs) ................................................. 131
Side windows Cleaning ......................................... 372
Convenience closing feature ............93
Convenience opening feature ..........93
Important safety information ...........92
Opening/closing .............................. 92
Overview .......................................... 92
Problem (malfunction) .....................96
Resetting ......................................... 94
Sliding sunroof
Important safety notes ....................96
Opening/closing .............................. 97
Problem (malfunction) ...................100
Resetting ......................................... 98
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................81
Changing the programming .............80
Checking the battery .......................81
Convenience closing feature ............94
Convenience opening feature ..........93
Display message ............................ 314
Door central locking/unlocking .......79
Important safety notes ....................78
Loss ................................................. 83
Mechanical key ................................ 80
Overview .......................................... 78
Positions (ignition lock) .................157 Index
17

GAWR (Gross Axle Weigh
tRating)
(definition) ..................................... 419
GTW (Gross Trailer Weight)
(definition) ..................................... 419
GVW (Gross Vehicle Weight)
(definition) ..................................... 419
GVWR (Gross Vehicle Weight
Rating) (definition) .........................419
Important safety notes ..................398
Increased vehicle weight due to
optional equipment (definition) ......419
Kilopascal (kPa) (definition) ...........419
Labeling (overview )........................ 415
Load bearing index (definition) ......420
Load index ..................................... 417
Load index (definition) ...................420
M+S tires ....................................... 400
Maximum loaded vehicle weight
(definition) ..................................... 419
Maximum load on a tire
(definition) ..................................... 420
Maximum permissible tire
pressure (definition) ....................... 420
Maximum tire loa d......................... 417
Maximum tire load (definition) .......420
MOExtended tires ..........................400
Optional equipment weight
(definition) ..................................... 420
PSI (pounds per square inch)
(definition) ..................................... 420
Replacing ....................................... 421
Service life ..................................... 400
Sidewall (definition) .......................420
Speed rating (definition) ................419
Storing ........................................... 422
Structure and characteristics
(definition) ..................................... 418
Temperature .................................. 414
TIN (Tire Identification Number)
(definition) ..................................... 420
Tire bea d(definition) ...................... 420
Tire pressure (definition) ................420
Tire pressures (recommended )...... 419
Tire size (data) ............................... 426
Tire size designation, load-bearing
capacity, speed rating .................... 415
Tire tread ....................................... 399
Tire tread (definition) .....................420Total load limit (definition)
.............421
Traction ......................................... 414
Traction (definition) .......................421
Trea dwear ..................................... 414
TWR (permissible trailer drawbar
noseweight) (definition) .................421
Uniform Tire Quality Grading
Standard s...................................... 413
Uniform Tire Quality Grading
Standard s(definition) .................... 419
Unladen weight (definition) ............420
Wea rindicato r(definition) .............421
Whee lrim (definition ).................... 419
see Flat tire
Top Tether ............................................ 63
Towing Important safety guidelines ...........391
Installing the towing eye ................392
Removing the towing eye. ..............393
With the rear axle raised ................393
Towing atrailer
Activ eParking Assist ..................... 221
Axle load, permissible ....................455
Cleaning the trailer tow hitch ......... 374
Coupling up atrailer ...................... 257
Decoupling atrailer ....................... 258
Driving tips .................................... 253
ESP ®
(Electronic Stability
Program) .......................................... 72
Important safety notes ..................253
Installing the ball coupling .............255
Mounting dimensions ....................454
Power supply ................................. 260
Pulling away with a trailer ..............160
Removing the ball coupling ............259
Shift range ..................................... 168
Storing the ball coupling ................260
Trailer drive program .....................245
Trailer loads ................................... 455
Towing away
With both axles on the ground .......393
Tow-starting
Emergency engine starting ............394
Important safety notes ..................391
Trailer coupling
see Towing atrailer
Trailer loads and drawbar
noseweights ...................................... 25920
Index

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of integrated
environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R keep an eye on the vehicle's fuel
consumption.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front. R
avoid frequent, sudden acceleration.
R change gear in good time and use each gear
only up to 0001of its maximum engine speed.
R switch off the engine in stationary traffic. Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment. Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for your vehicle.
Mercedes-Benz tests genuine parts as well as
conversion parts and accessories that have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles. This is also the case, even if they
have been independently or officially
approved. The use of non-approved parts
could affect your vehicle's operating safety.
Genuine Mercedes-Benz parts, approved
conversion parts and accessories are
available from any authorized Mercedes-Benz
Center. Here, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed. Introduction
23 Z