2013 MERCEDES-BENZ M-Class emergency towing

Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle ..............190
Ashtray ............................................... 346
Assistance menu (on-board
computer) .......................................... 272
ASSYST PLUS Displaying a service message ........369
Hiding a service message ..............369
Notes ............................................. 368
Resetting the service interval
displa y........................................... 369
Service message ............................ 368
Special service requirements ......... 369
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................75
Function .......................................... .75
Switching off the alarm ....................75
ATTENTIO NASSIST
Activating/deactivating .................273
Display message ............................ 302
Function/notes ............................. 230
Audio menu (on-board computer) ....269
Audio system see separate operating instructions
Authorized Centers
see Qualified specialist workshop
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 298
see Lights
Automatic engine start (ECO start/
stop function) .................................... 162
Automatic engine switch-off (ECO
start/stop function) ..........................162
Automatic headlamp mode ..............120
Automatic transmission Automatic drive program ...............169
Changing gea r............................... 168
DIRECT SELECT leve r..................... 165
Display message ............................ 312
Drive program displa y.................... 165Driving tips
.................................... 168
Emergency running mode ..............173
Engaging drive position .................. 167
Engaging neutra l............................ 166
Engaging par kposition
automatically ................................. 166
Engaging revers egear ................... 166
Engaging the par kposition ............ 165
Kickdow n....................................... 168
Manual drive program ....................171
Overview ........................................ 165
Problem (malfunction) ...................173
Progra mselector button ................169
Pulling away ................................... 160
Shift range s................................... 170
Starting the engine ........................159
Steering wheel paddle shifters ......169
Trailer towing ................................. 168
Transmission position displa y........ 165
Transmissio npositions .................. 167
Automatic transmission
emergency mode ............................... 173
Axle load, permissible (trailer
towing) ............................................... 455 B
Bag hook ............................................ 337
Ball coupling Installing ........................................ 255
Removing ....................................... 259
Storing ........................................... 260
BAS (Brake Assist System) .................67
BAS PLUS (Brake Assist System
PLUS) .................................................... 67
Battery (SmartKey) Checking .......................................... 81
Important safety notes ....................81
Replacing ......................................... 81
Battery (vehicle)
Charging ........................................ 387
Display message ............................ 300
Important safety notes ..................385
Jump starting ................................. 389
Overview ........................................ 385
Blin dSpot Assist
Activating/deactivating .................273
Display message ............................ 306 Index
5

Snow chains
.................................. 401
Symmetrical low bea m.................. 120
Tire ruts ......................................... 189
Towing atrailer .............................. 253
Traveling uphill ............................... 190
Wet road surface ........................... 183
DSR (Downhill Spee dRegulation)
Display message ............................ 305
Function/notes ............................. 246
DVD audio
Operating (on-board computer) .....270
DVD video
Operating (on-board computer) .....270 E
EASY-ENTRY feature Activating/deactivating .................277
Function/notes ............................. 112
EASY-EXIT feature
Crash-responsive ........................... 113
Function/notes ............................. 112
Switching on/off ........................... 277
EASY-PACK load-securing kit ...........340
EBD (electronic brake force
distribution)
Display message ............................ 285
Function/notes ................................ 73
ECO start/stop function
Automatic engine start ..................162
Automatic engine switch-off ..........162
Deactivating/activating .................163
General information .......................161
Important safety notes ..................161
Electronic Stability Program
see ESP ®
(Electroni cStability Program)
Emergenc yrelease
Driver's door .................................... 86
Vehicle ............................................. 86
Emergency spare wheel
Important safety notes ..................436
Points to remember .......................437
Removing ....................................... 437
Storage location ............................ 437
Technical data ............................... 439
Emergency Tensioning Devices
Function .......................................... .59
Safety guideline s............................. 43Emergency unlocking
Tailgate ............................................ 91
Emissions control
Service and warranty information ....24
Engine
Check Engine warning lamp ........... 325
Display message ............................ 299
ECO start/stop function ................161
Engine number ............................... 444
Irregularr unning............................ 164
Jump-starting ................................. 389
Starting problems ..........................164
Starting the engine with the
SmartKey ....................................... 159
Starting with KEYLESS-GO .............160
Switching off .................................. 180
Tow-starting (vehicle) ..................... 394
Engine electronics
Problem (malfunction) ...................164
Engine oil
Adding ........................................... 366
Additives ........................................ 450
Checking the oil level ..................... 365
Checking the oil level using the
dipstick .......................................... 366
Display message ............................ 300
Filling capacity ............................... 450
Notes about oil grades ................... 449
Notes on oil level/consumption ....365
Temperature (on-board computer) .278
Viscosity ........................................ 450
ESP ®
(Electronic Stability
Program) AMG menu (on-board computer) ...279
Deactivating/activating ...................71
Display message ............................ 283
ETS/4ETS ........................................ 70
Function/notes ................................ 70
Important safety information ...........71
Trailer stabilization ........................... 72
Warning lamp ................................. 321
ETS/4ETS (Electronic Traction
System) ................................................ 70
Exhaus tcheck ................................... 182
Exhaus tpipe (cleaning
instructions) ...................................... 37410
Index

GAWR (Gross Axle Weigh
tRating)
(definition) ..................................... 419
GTW (Gross Trailer Weight)
(definition) ..................................... 419
GVW (Gross Vehicle Weight)
(definition) ..................................... 419
GVWR (Gross Vehicle Weight
Rating) (definition) .........................419
Important safety notes ..................398
Increased vehicle weight due to
optional equipment (definition) ......419
Kilopascal (kPa) (definition) ...........419
Labeling (overview )........................ 415
Load bearing index (definition) ......420
Load index ..................................... 417
Load index (definition) ...................420
M+S tires ....................................... 400
Maximum loaded vehicle weight
(definition) ..................................... 419
Maximum load on a tire
(definition) ..................................... 420
Maximum permissible tire
pressure (definition) ....................... 420
Maximum tire loa d......................... 417
Maximum tire load (definition) .......420
MOExtended tires ..........................400
Optional equipment weight
(definition) ..................................... 420
PSI (pounds per square inch)
(definition) ..................................... 420
Replacing ....................................... 421
Service life ..................................... 400
Sidewall (definition) .......................420
Speed rating (definition) ................419
Storing ........................................... 422
Structure and characteristics
(definition) ..................................... 418
Temperature .................................. 414
TIN (Tire Identification Number)
(definition) ..................................... 420
Tire bea d(definition) ...................... 420
Tire pressure (definition) ................420
Tire pressures (recommended )...... 419
Tire size (data) ............................... 426
Tire size designation, load-bearing
capacity, speed rating .................... 415
Tire tread ....................................... 399
Tire tread (definition) .....................420Total load limit (definition)
.............421
Traction ......................................... 414
Traction (definition) .......................421
Trea dwear ..................................... 414
TWR (permissible trailer drawbar
noseweight) (definition) .................421
Uniform Tire Quality Grading
Standard s...................................... 413
Uniform Tire Quality Grading
Standard s(definition) .................... 419
Unladen weight (definition) ............420
Wea rindicato r(definition) .............421
Whee lrim (definition ).................... 419
see Flat tire
Top Tether ............................................ 63
Towing Important safety guidelines ...........391
Installing the towing eye ................392
Removing the towing eye. ..............393
With the rear axle raised ................393
Towing atrailer
Activ eParking Assist ..................... 221
Axle load, permissible ....................455
Cleaning the trailer tow hitch ......... 374
Coupling up atrailer ...................... 257
Decoupling atrailer ....................... 258
Driving tips .................................... 253
ESP ®
(Electronic Stability
Program) .......................................... 72
Important safety notes ..................253
Installing the ball coupling .............255
Mounting dimensions ....................454
Power supply ................................. 260
Pulling away with a trailer ..............160
Removing the ball coupling ............259
Shift range ..................................... 168
Storing the ball coupling ................260
Trailer drive program .....................245
Trailer loads ................................... 455
Towing away
With both axles on the ground .......393
Tow-starting
Emergency engine starting ............394
Important safety notes ..................391
Trailer coupling
see Towing atrailer
Trailer loads and drawbar
noseweights ...................................... 25920
Index

Trailer towing
Active Blind Spo tAssist ................. 240
Active Lane Keeping Assist ............243
Blind Spot Assist ............................ 235
PARKTRONI C................................. 216
Permissible trailer loads and
drawba rnoseweights ..................... 259
Transfer case ..................................... 173
Transmission see Automatic transmission
Transmission position display .........165
Transmission position display
(DIRECT SELECTl ever)...................... 165
Transporting the vehicle ..................393
Traveling uphill Brow of hill ..................................... 191
Driving downhill ............................. 191
Maximum gradient-climbing
capability ....................................... 191
Trim pieces (cleaning instructions) .376
Trip computer (on-board
computer) .......................................... 267
Trip odometer Calling up ....................................... 266
Resetting (on-board computer) ......268
see Trip odometer
Trunk
see Tailgate
Turn signals
Display message ............................ 295
Switching on/off ........................... 123
see Turn signals
TWR (Tongue Weight Rating)
(definition) ......................................... 421
Type identification plate see Vehicle identification plate U
Unlocking Emergency unlocking .......................86
From inside the vehicle (central
unlocking button) ............................. 85 V
Vanity mirror (in the sun visor) ........345
Vehicle Correct use ...................................... 27
Data acquisition ............................... 28
Display message ............................ 312
Equipment ....................................... 24
Individua lsettings .......................... 274
Limited Warranty ............................. 28
Loading .......................................... 410
Locking (in an emergency) ...............87
Locking (SmartKey) .......................... 79
Lowering ........................................ 426
Maintenance .................................... 25
Parking for a long period ................ 182
Pulling away ................................... 160
Raising ........................................... 423
Reporting problems .........................28
Securing from rolling away ............422
Towing away .................................. 391
Transporting .................................. 393
Unlocking (in an emergency) ...........86
Unlocking (SmartKey) ......................79
Vehicle data ................................... 452
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 452
Vehicle dimensions ...........................452
Vehicle emergency locking ................87
Vehicle identification number see VIN
Vehicle identification plate ..............443
Vehicle level (display message) .......302
Vehicle tool kit .................................. 380
Video Operating the DVD ......................... 270
VIN ...................................................... 443 W
Warning and indicator lamps ABS ................................................ 319
Brakes ........................................... 318
Check Engine ................................. 325
Coolant .......................................... 326
Distance warning ........................... 328
DISTRONI CPLUS ........................... 328 Index
21

immediately after pressing the SOS button,
you do not know if mbrace has successfully
made the emergency call. In this situation,
seek additional assistance by other means.
Roadside Assistance button X
Press Roadside Assistance button 0002.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button 0002
flashes while the call is active. The
Connecting Call message appears on
the multifunction display. The audio output
is muted.
If a connection can be made, the CallConnected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficien tGPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R Current location of the vehicle
R Vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer Assistance center can ascertain the nature of
the problem (Y
page 357).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or arranges for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp for Roadside
Assistance call button 0002is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 000Dbutton on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND.
MB Info call button Features
353Stowage and featu res Z

Vehicles with
a"Minispare" emergency
spare wheel Example
:vehicles with AIRMATIC and trailer tow
hitch
0002 Folding wheel chock
0003 Lug wrench
001F Alignment bolt
001E Ball coupling of the trailer tow hitch
001C Towing eye
001D Jack
0011 Ratchet wrench
X Lift the cargo compartment floor up
(Y page 342).
X Remove the "Minispare" emergency spare
wheel (Y page 437). Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
R MOExtended tires (tires with run-flat
properties) (Y page 382)
Vehicle preparation is not necessary on
vehicles with MOExtended tires.
R a TIREFIT kit (Y page 380)
R an emergency spare wheel (only for certain
countries) (Y page 436)
Information on changing/mounting a wheel
(Y page 421). X
Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 179).
X If possible, bring the fron twheels into the
straight-ahead position.
X Vehicles with the AIRMATIC package:
make sure that highway level is selected
(Y page 209).
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics now have status
0.T his is the same as the key having been
removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 158).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door.
X Unload heavy luggage.
i Only operate the tire inflation compressor
using a 12 V socket, even if the ignition is
turned off (Y page 347).
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the
on-board voltage is too low, the power to
the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine. Flat tire
381Breakdown assistance