2013 MERCEDES-BENZ M-Class stop start

Problems with the transmission
Problem Possible causes/consequences and
0001 Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! Because ESP ®
is an automatic system,
the engine and ignition must be switched
off (SmartKey in position 0or 1or Start/
Stop button in position 0or 1) when the
electric parking brake is being tested on a
brake dynamometer (maximum
10 seconds).
Braking triggered automatically by ESP ®
may seriously damage the brake system.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling
173Driving and parking
Z

Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away.T here is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake.
Using the SmartKey X
Apply the electric parking brake.
X Shift the transmission to position P.
X Turn the SmartKey to position 0in the
ignition lock and remove it.
The immobilizer is activated.
i If you turn off the engine with the
SmartKey and then remove it from the
ignition lock or open a front door, the
automatic transmission shifts to P
automatically.
Using KEYLESS-GO X
Apply the electric parking brake.
X Shift the transmission to position P.
X Press the Start/Stop button (Y page 158).
The engine stops and all the indicator
lamps in the instrumentc luster go out.
i If you use the Start/Stop button to switch
off the engine, the automatic transmission
shifts to Nautomatically. If you the nopen
one of the fron tdoors, the automatic
transmission shifts to P.
i In the event of an emergency, the engine
can be turned off while the vehicle is in
motion by pressing and holding the Start/
Stop button for three seconds. Electric parking brake
General notes G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
i The electric parking brake performs a
function test at regular intervals while the
engine is switched off. The sounds that can
be heard while this is occurring are normal.
Applying/releasing manually X
To engage: push handle 0002.
When the electric parking brake is
engaged, the 0008(USA only) or 000D
(Canada only) red indicator lamp lights up
in the instrument cluster.
i The electric parking brake can also be
applied when the SmartKey is removed. 180
ParkingDriving and parking

X
To release: pull handle0002.
The red 0008(USA only) or 000D(Canada
only) indicator lamp in the instrument
cluster goes out.
i The electri cparking brake can only be
released:
R if the SmartKey is in position 1in the
ignition loc kor
R if the ignition was switched on using the
Start/Stop button.
To ensure that you do not roll backwards
when pulling away on an uphill slope, engage
the electric parking brake (Y page 160).
Applying automatically The electric parking brake is applied
automatically:
R
if DISTRONIC PLUS brings the vehicle to a
standstill or
R if the HOL Dfunction is keeping the vehicle
stationary
In addition, at least on eofthe following
conditions must be fulfilled:
R the engine is switched off.
R the driver's door is open and the seat belt
is not fastened.
R the vehicle is stationary for a lengthy
period.
The red 0008(USA only) or 000D(Canada
only) indicator lamp in the instrumentc luster
lights up.
Releasing automatically The electric parking brake is released
automatically when all of the following
conditions are fulfilled:
R the engine is running.
R the transmission is in position Dor R.
R the seat belt has been fastened.
R you depress the accelerator pedal.
If the transmission is in position R, the trunk
lid must be closed. If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
R
the driver's door is closed.
R you have shifted out of transmission
position Por you have previously driven
faster than 2 mph (3 km/h)
Emergency braking X
While driving, push handle 0002of the electric
parking brake.
The vehicle can also be braked during an
emergency by using the electric parking
brake.
i The vehicle is braked for as long as the
handle of the electric parking brake is
pressed. The longer the electric parking
brake handle is depressed, the greater the
braking force.
During braking:
R a warning tone sounds.
R the Release Park. Brake message
appears
R the red 0008(USA only) or 000D(Canada
only) indicator lamp in the instrument
cluster flashes.
When the vehicle has been braked to a
standstill, the electric parking brake is
engaged. Parking
181Driving and parking Z

Parking the vehicle for
along period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
X Connecting a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist
workshop.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as
a result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignitio nwhile driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you operate mobile communication
equipment while driving, you will be
distracted from traffic conditions. You could
also lose control of the vehicle. There is a risk
of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the
country in which you are driving. Some
jurisdictions prohibit the driver from using a
mobile phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 feet (approximately 14 m)
per second.
Drive sensibly
–save fuel Observe the following tips to save fuel:
X
The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof carriers whe nthey are not
needed.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when
driving in cold weather, in stop-start traffic
and in hilly terrain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling 182
Driving tipsDriving and parking

Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt
residue may for
monthe brake discs and
brake pads. This can result in a significantly
longer braking distance.
R Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
Servicing the brakes !
If the red brake warning lamp lights up in
the instrumentc luster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at a qualified specialist workshop.
! A function or performance test should
only be carried out on a2-axle
dynamometer. If you are planning to have
the vehicle tested on such a dynamometer,
contact an authorized Mercedes-Benz
Center to obtain further information first.
Otherwise, you could damage the drive
train or the brake system.
! Because ESP ®
is an automatic system,
the engine and ignition must be switched
off (SmartKey in position 0or 1or Start/
Stop button in position 0or 1) when the
electri cparking brake is being tested on a
brake dynamomete r(maximum
10 seconds).
Braking triggered automatically by ESP ®
may seriously damage the brake system. All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop
.Consult a
qualified specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the
functionality of your brakes at regular
intervals. To do so, press firmly on the brake
pedal when driving at a high speed. This
improves the grip of the brake pads.
You can find a description of Brake Assist
(BAS) on (Y page 67) or of BAS PLUS on
(Y page 67).
Mercedes-Benz recommends that you only
have brake pads/linings installed on your
vehicle which have been approved for
Mercedes-Benz vehicles or which correspond
to an equivalent quality standard. Brake
pads/linings which have not been approved
for Mercedes-Benz vehicles or which are not
of an equivalent quality could affect your
vehicle's operating safety.
Mercedes-Benz recommends that you only
use brake fluid that has been specially
approved for your vehicle by Mercedes-Benz,
or which corresponds to an equivalent quality
standard. Brake fluid which has not been
approved for Mercedes-Benz vehicles or
which is not of an equivalent quality could
affect your vehicle's operating safety.
High-performance brake system for
AMG vehicles The high-performance brake system is
installed only on the ML 63 AMG.
The high-performance brake system is
designed for heavy loads. This may lead to
noise when braking. This will depend on:
R Speed
R Braking force
R Environmental conditions, such as
temperature and humidity 184
Driving tipsDriving and parking

If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to position N.
i For more information on driving with
snow chains, see (Y page 401).
Drive particularly carefully on slippery road
surfaces .Avoid sudden acceleration, steering
and braking maneuvers. Do not use the cruise
control or DISTRONIC PLUS.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are
displayed after a short delay.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges. You
should pay special attention to road
conditions when temperatures are around
freezing point. Off-road driving
Important safety notes G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is
a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle. G
WARNING
If the vehicle level is high, the vehicle center
of gravity is raised. This could cause the
vehicle to tip over more easily on uphill or
downhill gradients. There is arisk of an
accident.
Selec tthe lowest possible vehicle level.
When driving off-road, sand, mud and water,
possibly mixed with oil, for example, could get into the brakes. This could result in a reduced
braking effect or in total brake failure and also
in increased wear and tear. The braking
characteristics change depending on the
material ingressing the brakes. Cleant
he
brakes after driving off-road. If you detect a
reduced braking effect or grinding noises,
have the brake system checked in a qualified
specialist workshop as soon as possible.
Adapt your driving style to the different
braking characteristics.
Driving off-road increases the likelihood of
damage to the vehicle, which, in turn, can lead
to failure of the mechanical assembly or
systems. Adapt your driving style to suit the
terrain conditions. Drive carefully. Have
damage to the vehicle rectified immediately
at a qualified specialist workshop.
Do not switch to transmission position N
when driving off-road. You could lose control
of the vehicle if you attempt to brake using
the service brake. If the gradient is too steep,
drive backwards in reverse gear.
General notes Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics
of your vehicle and the gear shift operation
before driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving:
R
Off-road ABS (Y page 66)
R AIRMATIC package (vehicle level)
(Y page 209)
R DSR (Downhill Speed Regulation)
(Y page 246)
Observe the following notes:
R Stop the vehicle before starting to drive
along an off-road route.
R For vehicles with the AIRMATIC
package: select a vehicle level that is
suitable for the off-road terrain. To avoid Driving tips
187Driving and parking Z

The electric parking brake automatically
secures the vehicle if DISTRONIC PLUS is
activated and:
R
the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is
automatically switched off by the ECO
start/stop function.
R a system malfunction occurs.
R the power supply is not sufficient.
On steep uphill or downhill inclines or if there
is a malfunction, the transmission may also
automatically be shifted into position P.
Setting aspeed Keep in mind tha
titmay take a brie fmoment
until the vehicle has accelerated or braked to
the speed set.
X Press the cruise control lever up 0002for a
higher speed or down 0003for a lower speed.
X To adjust the set speed in 1 mph
increments (1 km/h increments): briefly
press the cruise control lever up 0002or
down 0003to the pressure point.
Every time the cruise control lever is
pressed up 0002or down 0003the last speed
stored is increased or reduced.
X To adjust the set speed in 5 mph
increments (10 km/h increments):
briefly press the cruise control lever
up 0002 or down 0003to the pressure point.
Every time the cruise control lever is
pressed up 0002or down 0003, the last speed
stored is increased or reduced. i
DISTRONIC PLUS is not deactivated if you
depress the accelerator pedal. If you
accelerate to overtake, DISTRONIC PLUS
adjusts the vehicle's speed to the last
speed stored after you have finished
overtaking.
Setting the specified minimum distance You can set the specified minimum distance
for DISTRONIC PLUS by varying the time span
between one and two seconds. With this
function, you can set the minimum distance
that DISTRONIC PLUS keeps to the vehicle in
front, dependent on vehicle speed. You can
see this distance in the multifunction display
(Y
page 202).
X To increase: turn control0003in direction
001F.
DISTRONIC PLUS then maintains a greater
distance between your vehicle and the
vehicle in front.
X To decrease: turn control0003in
direction 0002.
DISTRONIC PLUS then maintains a shorter
distance between your vehicle and the
vehicle in front.
i Make sure that you maintain a sufficiently
safe distance from the vehicle in front.
Adjust the distance to the vehicle in front if
necessary. 200
Driving systemsDriving and parking

If you unlock the vehicle or open a door, the
vehicle begins to compensate for load
discrepancies while still parked. However, for
significant level changes, such as after the
vehicle has been stationary for a long period,
the engine must be on. For safety reasons,
the vehicle is only lowered when the doors are
closed. Lowering is interrupted if a door is
opened, and it continues once the door has
been closed.
For information aboutd riving off-road, see
(Y page 187).
Basic settings The extent to which the vehicle is raised or
lowered depends on the basic setting
selected.
Select:
R highway/high-speed level for driving on
normal roads
R off-road level 1for driving on easily
negotiable off-road terrain
R off-road level 2 for driving on normal off-
road terrain
R off-road level 3for freeing the vehicle in
particularly rough terrain at low speeds
only
The individual vehicle levels differ from
highway level as follows:
R highway level: +/–0 in (+/–0 mm)
R high-speed level: –0.6 in (–15 mm)
R off-road level 1: + 1.2 in (+30 mm)
R off-road level 2: + 2.3 in (+60 mm)
R off-road level 3: + 3.6 in (+ 90 mm)
Highway/high-speed level !
Make sure that there is enough ground
clearance when the vehicle is being
lowered. It could otherwise hit the ground,
damaging the underbody. 0002
Selector wheel
0003 To raise the level
001F Indicator lamps
001E To lower the level
X Start the engine.
X Selector wheel 0002 engaged:
briefly press
selector wheel 0002.
Selector wheel 0002extends.
If one or more indicator lamps 001Fare on:
X Turn selector wheel 0002counter-
clockwise 001Euntil all indicator lamps 001F
that are lit start to flash.
The vehicle is lowered to highway level. As
soon as the next lowest level is reached,
the indicator lamp stops flashing and goes
out. During the adjustment, the
Lowering message, for example, appears in the
multifunction display.
If you press the
0007or000B button on the
multifunction steering wheel, the message Driving systems
205Driving and parking Z