Problem Possible causes/consequences and
0001 Solutions
0019
The yellow ABS warning
lamp is lit while the
engine is running.
ABS (Anti-lock Braking System) is deactivated due to a
malfunction. For this reason, BAS (Brake Assist), BAS PLUS,
ESP
®
(Electronic Stability Program), PRE-SAFE ®
, PRE-SAFE ®
Brake, COLLISION PREVENTION ASSIST, the HOLD function, hill
start assist and ESP ®
trailer stabilization are also deactivated, for
example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic
transmission, will not be available. Warning and indicator lamps in the instrument cluster
319On-board computer and displays Z
Problem Possible causes/consequences and
0001 Solutions
0019
The yellow ABS warning
lamp is lit while the
engine is running. ABS is temporarily unavailable. Therefore, BAS, BAS PLUS, ESP
®
,
EBD (electronic brake force distribution), PRE-SAFE ®
,
PRE-SAFE ®
Brake, COLLISION PREVENTION ASSIST, the HOLD
function, hill start assist, and ESP ®
trailer stabilization, for
example, are also deactivated.
ATTENTION ASSIST is deactivated.
Possible causes are:
R Self-diagnosis is not yet complete.
R The on-board voltage may be insufficient.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is a risk of an accident.
X Carefully drive a short distance on a suitable stretch of road,
making slight steering movements at a speed above 12 mph
(20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 320
Warning and indicator lamps in the instrument clusterOn-board computer and displays
Problem Possible causes/consequences and
0001 Solutions
0019
The yellow ABS warning
lamp is lit while the
engine is running. A
warning tone also
sounds. EBD is malfunctioning. Therefore, ABS, BAS, BAS PLUS, ESP
®
,
PRE-SAFE ®
, PRE-SAFE ®
Brake, COLLISION PREVENTION ASSIST,
the HOLD function, hill start assist and ESP ®
trailer stabilization,
for example, are not available either.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 0012
(USA only)
0009 (Canada only)
000F00170019
The red brake warning
lamp, the yellow ESP ®
and ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running. ABS and ESP
®
are malfunctioning. Therefore, BAS, BAS PLUS,
PRE-SAFE ®
, PRE-SAFE ®
Brake, COLLISION PREVENTION ASSIST,
the HOLD function, hill start assist and ESP ®
trailer stabilization,
for example, are also not available.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
321On-board computer and displays Z
Problem Possible causes/consequences and
0001 Solutions
000F
The yellow ESP
®
warning lamp flashes
while the vehicle is in
motion. ESP
®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
X When pulling away, only depress the accelerator pedal as far as
necessary.
X Ease off the accelerator pedal while the vehicle is in motion.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
In rare cases (Y page 71), it may be best to deactivate ESP ®
. 0017
The yellow ESP
®
OFF
warning lamp is lit while
the engine is running. ESP
®
is deactivated.
G WARNING
If ESP ®
is switched off, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Reactivate ESP ®
.
In rare cases (Y page 71), it may be best to deactivate ESP ®
.
X Adapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
X Have ESP ®
checked at a qualified specialist workshop. 000F0017
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. ESP
®
,B AS, BAS PLUS, PRE-SAFE ®
,P RE-SAFE ®
Brake ,COLLISION
PREVENTION ASSIST, the HOLD function, hill start assist and
ESP ®
trailer stabilization are not available due to a malfunction.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 322
Warning and indicator lamps in the instrument clusterOn-board computer and displays
Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 27).Stowage areas
Loading guidelines
G
WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury,
particularly in the even tofsudden braking or
a sudde nchange in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running,
particularly if the vehicle is moving, exhaust
fumes could enter the passenger
compartment. There is a risk of poisoning.
Turn off the engine before opening the
tailgate. Never drive with the tailgate open.
The gross vehicle weight (GVW) is the vehicle
weight including fuel, vehicle tool kit, spare
wheel, installed accessories, vehicle
occupants and luggage/cargo.
The gross load limit and the gross vehicle
weight rating (GVWR) for your vehicle must never be exceeded. The gross load limit and
the GVWR are specified on the vehicle
identification plate on the B-pillar of the
driver's door (Y
page 410).
The load must also be distributed so that the
weight on each axle never exceeds the gross
axle weight rating (GAWR) for the front and
rear axles. The specifications for GVWR and
GAWR are on the vehicle identification plate
on the B-pillar of the driver's door
(Y page 410).
Observe the notes on the loading the vehicle
(Y page 410).
The handling characteristics of a laden
vehicle are dependent on the distribution of
the load within the vehicle. For this reason,
you should observe the following notes when
transporting a load:
R Never exceed the maximum permissible
gross vehicle weight or the gross axle
weight rating of the vehicle (including
occupants).
R The cargo compartment is the preferred
place to carry objects.
R Position heavy loads as far forwards as
possible and as low down in the cargo
compartmenta s possible.
R The load must not protrude above the
upper edge of the seat backrests.
R Always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
R Always place the load behind unoccupied
seats if possible.
R Use the cargo tie down rings and the parcel
nets to transport loads and luggage.
R Use cargo tie-down rings and fastening
materials appropriate for the weight and
size of the load.
R Hook in the cargo net when loading.
R Secure the load with sufficiently strong and
wear-resistant tie-downs. pad sharp edges
for protection. 332
Stowage areasStowage and features
The mbrace system
To adjus
tthe volume during an mbrace call,
proceed as follows:
X Press the 0009or000A button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND.
The mbrace system provides various
services, e.g.:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis.
Am alfunction in the system has been
detected if one of the following occurs:
R The indicator lamp in the SO Sbutton does
not come on during the system self-test.
R The indicator lamp in the 0009Roadside
Assistance butto ndoes not light up during
self-diagnosis of the system.
R The indicator lamp in the 000BMB Info call
button does not light up during self-
diagnosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
-SOS button
- the 0009 Roadside Assistance call
button
- the 000B MB Info call button
R The mbrace Inoperative or
mbrace Service Not Activated message
appears in the multifunction display after
the system self-diagnosis. If a malfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call Important safety notes
!
You must have a license agreement to
activate the mbrace service. Make sure
that your system is activated and ready for
use. To register, press the 000BMB Info call
button. If any of the steps mentioned are
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
General notes
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated
manually.
As soon as the emergenc ycall has been
initiated, the indicator lamp in the SO Sbutton Features
351Stowage and featu res Z
immediately after pressing the SOS button,
you do not know if mbrace has successfully
made the emergency call. In this situation,
seek additional assistance by other means.
Roadside Assistance button X
Press Roadside Assistance button 0002.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button 0002
flashes while the call is active. The
Connecting Call message appears on
the multifunction display. The audio output
is muted.
If a connection can be made, the CallConnected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficien tGPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R Current location of the vehicle
R Vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer Assistance center can ascertain the nature of
the problem (Y
page 357).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or arranges for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp for Roadside
Assistance call button 0002is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 000Dbutton on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND.
MB Info call button Features
353Stowage and featu res Z
X
Press MB Info call button 0002.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Info call button 0002flashes while
the connection is being made. The
Connecting Call message appears on
the multifunction display. The audio system
is muted.
If a connection can be made, the CallConnected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R Current location of the vehicle
R Vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button 0002is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available. The
Call Failed message appears in the
multifunction display.
X To end acall: press the 000Dbutton on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center.
All other calls can be ended by pressing:
R the 000D button on the multifunction
steering wheel
R the corresponding butto nonthe audio
system or on COMAND for ending a
telephone call
i If an mbrace call is initiated, audio output
is muted. The mobile phone is no longer
connected to COMAND. However, if you
would like to use your mobile phone, do so
only when the vehicle is stationary and in a
safe location.
Downloading destinations in COMAND Downloading destinations
Destination Download gives you access to a
data bank with over 15 million Points of
Interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded.A
lternatively, you can obtain the
location of Points of Interest (POIs)/
importan tdestinations in the vicinity. 354
FeaturesStowage and features