2013 MERCEDES-BENZ GLK-CLASS SUV service

Vehicles with automatic transmission
X
Apply the parking brake firmly.
X Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0 in the
ignition lock and remove it.
The immobilizer is activated.
i The SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO
X Press the Start/Stop button (Y page 141).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i When the driver's door is closed, this
corresponds to key position 1. When the
driver's door is open, this corresponds to
key position 0

: "key removed".
i In the event of an

emergency, the engine
can be turned off while the vehicle is in
motion by pressing and holding the Start/
Stop button for three seconds. Parking brake
G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could

lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk

of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking
brake, the brake lamps will not light up. X
To apply:
depress parking brake 0044
firmly.
When the

engine is running, the 0027 (USA
only) or 004D (Canada only) indicator lamp
lights up in the instrument cluster.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle 0043.
When the ignition is switched on or the
engine is running, the 0027 (USA only) or
004D (Canada only)
indicator lamp

goes out
in the instrument cluster. Parking the vehicle for a long period
If you leave the vehicle

parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging. Parking
161
Driving and parking Z

X
Connecting a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist
workshop.
If you leave the vehicle
parked for longer than
six weeks, the vehicle may suffer damage as
a result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General driving tips
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at

all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you operate mobile communication
equipment while driving, you will be
distracted from traffic conditions. You could
also lose control
of the

vehicle. There is a risk
of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the
country in which you are driving. Some
jurisdictions prohibit the driver from using a
mobile phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a distance of 44 feet (approximately 14 m)
per second.
Drive sensibly – save fuel
Observe the following tips to save fuel:
X
The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof racks when they are not
needed.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when
driving in cold weather, in stop-start traffic
and in hilly terrain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when

you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to

poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation. 162
Driving tips
Driving and parking

Certain engine systems are designed to keep
the level of poisonous
components
in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. ECO display
The ECO display gives you

information on how
economical your driving style is. The ECO
display assists you in achieving the optimum
driving style in terms of consumption, taking
the actual and selected conditions into
consideration. Your driving style can
significantly influence the vehicle's
consumption. Example: ECO display
The ECO display consists of three bars:
R
Acceleration
R Constant
R Coasting
The percent value is the

average value of the
three bars. The three bars and the mean value
begin at the value of 50%. A higher
percentage indicates a more economical
driving style.
The ECO display does not indicate the actual
fuel consumption and a fixed percentage count in the ECO display does not indicate a
fixed consumption figure.
Apart from driving style, consumption is
dependent on many factors such as, e.g.:
R
load
R tire pressure
R cold start
R choice of route
R electrical consumers switched on
These factors are not taken into
consideration by the ECO display.
The evaluation of your driving

style is carried
out using the following three categories:
R Acceleration (evaluation of all
acceleration processes):
-The bar fills up: moderate acceleration,
especially at higher speeds
- The bar empties: sporty acceleration
R Constant (assessment of driving behavior
at all times):
-The bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
- The bar empties: fluctuations in speed
R Coasting (assessment of all deceleration
processes):
-The bar fills up: anticipatory driving,
keeping your distance and early release
of the accelerator. The vehicle can coast
without use of the brakes.
- The bar empties: frequent braking
i An economical driving style specially
requires driving at moderate engine
speeds.
To achieve a higher value in the categories
Acceleration and Constant:
R observe the gearshift recommendations.
R drive in drive program E.
i On long journeys at a constant speed, e.g.
on the highway, only the bar for Constant
will change. Driving tips
163
Driving and parking Z

Servicing the brakes
!
If the red brake warning
lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at a qualified specialist workshop.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. Consult a
qualified specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, you could
damage the drive train or the brake system.
! As the ESP ®
system operates
automatically, the engine and the ignition
must be switched off (SmartKey in position
0 or 1 in the ignition lock) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
the front or rear axle raised (not
permitted for vehicles with 4MATIC).
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If the brake system has only been subject to
moderate loads, you should test the
functionality of your brakes at regular
intervals. To do so, press firmly on the brake
pedal when driving at a high speed. This
improves the grip of the brake pads. You can find a description of Brake Assist
(BAS) on (
Y page 65).
Mercedes-Benz recommends that you only
have brake pads/linings installed on your
vehicle which have been approved for
Mercedes-Benz vehicles or
which correspond
to an equivalent quality standard. Brake
pads/linings which have not been approved
for Mercedes-Benz vehicles or which are not
of an equivalent quality could affect your
vehicle's operating safety.
Mercedes-Benz recommends that you only
use brake fluid that has been specially
approved

for your vehicle by Mercedes-Benz,
or which corresponds to an equivalent quality
standard. Brake fluid which has not been
approved for Mercedes-Benz vehicles or
which is not of an equivalent quality could
affect your vehicle's operating safety.
Parking brake G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the
wheels could

lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
If you brake the vehicle with the parking
brake, the brake lamps will not light up.
If you drive on wet roads or dirt-covered
surfaces, road salt and/or dirt could get into
the parking brake.
In order to prevent corrosion and a reduction
in the braking power of the parking brake,
observe the following:
R gently depress the parking brake from time
to time before beginning the journey.
R drive for approximately 110 yds (100 m) at
a maximum speed of 12 mph (20 km/h). Driving tips
165
Driving and parking Z

i
For more information on driving with
snow chains, see ( Y page 331).
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are
displayed after a short delay.
Indicated temperatures just above the
freezing point do not guarantee
that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges. The
vehicle could skid if you fail to adapt your
driving style. Always adapt your driving style
and drive at a speed to suit the prevailing
weather conditions.
You should pay special attention to road
conditions when temperatures are around
freezing point. Off-road driving
Important safety notes G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is
a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
When driving off-road, sand, mud and water,
possibly mixed with oil, for

example, could get
into the brakes. This could result in a reduced
braking effect or in total brake failure and also
in increased wear and tear. The braking
characteristics change depending on the
material ingressing the brakes. Clean the
brakes after driving off-road. If you detect a
reduced braking effect or grinding noises,
have the brake system checked in a qualified
specialist workshop as soon as possible.
Adapt your driving style to the different
braking characteristics. Driving off-road increases the likelihood of
damage
to the vehicle, which,

in turn, can lead
to failure of the mechanical assembly or
systems. Adapt your driving style to suit the
terrain conditions. Drive carefully. Have
damage to the vehicle rectified immediately
at a qualified specialist workshop.
Do not switch to transmission position N
when driving off-road. If you try to brake the
vehicle using the service brake, you could
lose control of the vehicle. If the gradient is
too steep for your vehicle, drive back down in
reverse gear.
General notes H
Environmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section carefully before

driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics
of your vehicle and the gear shift operation
before driving through difficult terrain.
Checklist before driving off-road !
If the engine oil warning lamp lights up
while the vehicle is in motion, stop the
vehicle in a
safe place

as soon as possible.
Check the engine oil level. The engine oil
warning lamp warning must not be ignored.
Continuing the journey while the symbol is
displayed could lead to engine damage.
Checklist after driving off-road Driving over rough terrain places greater
demands on your vehicle than driving on
normal roads. After driving off-road, check
the vehicle. This allows
you

to detect damage
promptly and reduce the risk of an accident
to yourself and other road users. Driving tips
167
Driving and parking Z

Driving on sand
Observe the following rules when driving on
sand:
R
select a shift range appropriate to the
terrain.
R drive quickly to overcome the rolling
resistance. Otherwise the vehicle's wheels
could become stuck in loose ground.
R drive in the tracks of other vehicles if
possible. Make sure that:
-the tire ruts are not too deep.
- the sand is sufficiently firm.
- the ground clearance of the vehicle is
sufficient.
Tire ruts and gravel roads Observe the following rules when driving
along
ruts
in off-road
terrain
or on roads with
loose gravel:
! Check that the ruts are not too deep and
that your vehicle has sufficient clearance.
Otherwise, your vehicle could be damaged
or bottom out and get stuck.
Crossing obstacles !
Obstacles could damage the floor of the
vehicle or components of the chassis. Ask
passengers for guidance when driving

over
large obstacles. The passenger should
always keep a safe distance from the
vehicle when doing so in order to avoid
injury as a result of unexpected vehicle
movements. After driving off-road or over
obstacles, check the vehicle for possible
damage, especially to the underbody and
the components of the chassis.
Observe the following rules when driving over
tree stumps, large stones and other
obstacles:
R avoid high engine speeds.
R select shift range 1. R
drive very slowly.
R try to drive straight over the center of
obstacles: front wheel first, then rear
wheel. Traveling uphill
Approach/departure angle G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is
a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
R Observe the rules on off-road driving.
R Do not drive at an

angle on slopes, inclines
or gradients, but instead follow the direct
line of fall. The maximum gradient-climbing
capability of your vehicle is 100%, which
corresponds to an approach/departure
angle of 45°. Note that the climbing ability
of your vehicle depends on the terrain
conditions.
R Before tackling steep downhill gradients,
select shift range 1.
R Drive slowly.
R Avoid high engine speeds. Drive at
appropriate engine speeds (maximum
3000 rpm).
R When driving down an incline, make use of
the engine's braking effect. Observe the
engine speed; do not overrev the engine.
R Check the brakes after prolonged off-road
driving.
i Hill start assist will aid you when pulling
away on a hill.
For more information, see "Hill start assist"
(Y page 144).
Do not switch to transmission position N
when driving off-road. If you try to brake the
vehicle using the service brake, you could 168
Driving tips
Driving and parking

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your
vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: ( Y page 27).Important safety notes
G
WARNING
If you operate information systems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate the equipment when the traffic
situation permits. If you are

not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary. G
WARNING
If the instrument cluster has failed or
malfunctioned, you may not recognize
function restrictions in systems relevant to
safety. The operating safety of your vehicle
may be impaired. There is a risk of an
accident.
Drive on carefully. Have the vehicle checked
at a qualified specialist workshop
immediately.
You must observe the legal requirements for
the country in which you

are currently driving
when operating the on-board computer.
The on-board computer only shows messages
or warnings from certain systems in the multifunction display. You should therefore
make sure your vehicle is operating safely at
all times. Otherwise, a vehicle that is not
operating safely may cause an accident.
For an overview, see the instrument panel
illustration (
Y page 31). Displays and operation
Coolant temperature display
G
WARNING
Opening the hood when the engine is
overheated or when there is a fire in the
engine compartment could expose you

to hot
gases or other service products. There is a
risk of injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
The coolant temperature gauge is in the
instrument cluster on the left-hand side.
Under normal operating conditions and with
the specified coolant level, the coolant
temperature may rise to 248 ‡ (120 †).
! A display message is shown if the coolant
temperature is too high.
If the coolant temperature is over
248 ‡(120 †), do not continue driving. The
engine will otherwise be damaged. Tachometer
The red band in the

tachometer indicates the
engine's overrevving range.
! Do not drive in the overrevving range, as
this could damage the engine.
The fuel supply is interrupted to protect the
engine when the red band is reached. 216
Displays and operation
On-board computer and displays

Video DVD operation
X
Switch on COMAND and select video DVD;
see the separate operating instructions.
X Press the 0059 or 0065 button on the
steering wheel to select the Audio menu. Example: CD/DVD changer display
0043
Current scene
X To select the next/previous scene:
briefly press the 0063 or 0064 button.
X To select a scene from the scene list
(rapid scrolling): press and hold the
0063 or 0064 button until desired scene
has been reached. Telephone menu
Introduction G
WARNING
If you operate information systems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate the equipment when the traffic
situation permits. If you are
not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary.
When telephoning, you must observe the
legal requirements for the country in which
you are currently driving. X
Switch on your mobile phone and audio
system or COMAND, see the separate
operating instructions.
X Establish a Bluetooth ®
connection to the
audio system or COMAND; see the
separate operating instructions.
X Press the 0059 or 0065 button on the
steering wheel to select the Tel menu.
You will see one of the following display
messages in the multifunction display:
R Phone READY or the name of the network
provider: the mobile phone has found a
network and is ready to receive.
R Phone No Service: there is no network
available or the mobile phone is searching
for a network.
Accepting a call If someone calls you when you are in the
Tel menu, a display message appears in the
multifunction display, for example:
X
Press the 0061 button on the steering
wheel to accept an incoming call.
You can accept a call even if you are not in
the Tel menu.
Rejects or ends a call X
Press the 0076 button on the steering
wheel.
You can end or reject a call even if you are not
in the Tel menu. Menus and submenus
223
On-board computer and displays Z