2013 MERCEDES-BENZ GLK-Class stop start

Problems with the transmission
Problem Possible causes/consequences and
0001 Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey in
position 0or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be
damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. 154
RefuelingDriving and parking

Vehicles with automatic transmission
X
Apply the parking brake firmly.
X Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0in the
ignition lock and remove it.
The immobilize ris activated.
i The SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO
X Press the Start/Stop button (Y page 141).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i When the driver's door is closed, this
corresponds to key position 1. When the
driver's door is open, this corresponds to
key position 0:"key removed".
i In the event of an emergency, the engine
can be turned off while the vehicle is in
motion by pressing and holding the Start/
Stop button for three seconds. Parking brake
G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longe rand the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty .Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begi nturning again. G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a ris kofanaccident and
injury.
Whe nleaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking
brake, the brake lamps will not light up. X
To apply: depress parking brake 0003firmly.
When the engine is running, the 000D(USA
only) or 0006(Canada only) indicator lamp
lights up in the instrument cluster.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle 0002.
When the ignition is switched on or the
engine is running, the 000D(USA only) or
0006 (Canada only) indicator lamp goes out
in the instrument cluster. Parking the vehicle for
along period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging. Parking
161Driving and parking Z

X
Connecting a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist
workshop.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as
a result of lack of use.
X Visi taqualified specialist workshop and
seek advice. Driving tips
General driving tips
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant function sare only available
with limitations, or not at all.T his could affect,
for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you operate mobile communication
equipment while driving, you will be
distracted from traffic conditions. You could
also lose control of the vehicle. There is a risk
of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the
country in which you are driving. Some
jurisdictions prohibit the driver from using a
mobile phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers a distance of 44 feet (approximately 14 m)
per second.
Drive sensibly
–save fuel Observe the following tips to save fuel:
X
The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof racks whe nthey are not
needed.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when
driving in cold weather, in stop-start traffic
and in hilly terrain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation. 162
Driving tipsDriving and parking

i
The ECO display summaries the driving
characteristics from the start of the journey
to its completion .For this reason, the bars
change dynamically at the beginning of the
journey. On longer journeys, there are
fewer changes. For more dynamic changes,
carry out a manual reset.
Further information on the ECO display
(Y page 220). Brakes
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface.
Downhill gradients !
On long and steep gradients, you must
reduce the load on the brakes by shifting
early to a lower gear. This allows you to take
advantage of the engine braking effect and
helps avoid overheating and excessive
wear of the brakes.
When you take advantage of the engine
braking effect, a drive wheel may not turn
for some time, e.g. on a slippery road
surface. This could cause damage to the
drive train. This type of damage is not
covered by the Mercedes-Benz warranty.
Heavy and light loads G
WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This
increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident. Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. This allows the
airflow to cool the brakes more quickly.
Wet roads If you have driven for a long time in heavy rain
without braking, there may be a delayed
reaction from the brakes when braking for the
first time. This may also occur after the
vehicle has been washed.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the
vehicle washed, brake firmly while paying
attention to the traffic conditions. This will
warm up the brake discs, thereby drying them
more quickly and protecting them against
corrosion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance.
R
Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead. 164
Driving tipsDriving and parking

If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
Deactivating DISTRONIC PLUS
(Y page 177).
If DISTRONIC PLUS detects that the vehicle
in front is stopping, it brakes yourv ehicle until
it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i Depending on the specified minimum
distance, your vehicle will come to a
standstill at a sufficien tdistance behind the
vehicle in front .The specified minimum
distance is set using the control on the
cruise control lever.
When DISTRONIC PLUS is activated, the
transmission is shifted automatically to
position Pif:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is
automatically switched off by the ECO
start/stop function.
R the hood is opened.
R a system malfunction occurs.
R the power supply is not sufficient.
Setting aspeed X
Press the cruise control lever up 0002for a
highe rspeed or down 0003for a lower speed.
X To adjust the set speed in 1 mph
increments (1 km/h increments): briefly
press the cruise control lever up 0002or
down 0003to the pressure point.
Every time the cruise control lever is
pressed up 0002or down 0003the last speed
stored is increased or reduced.
X To adjust the set speed in 5 mph
increments (10 km/h increments):
briefly press the cruise control lever up
0002 or down 0003beyond the pressure
point.
Every time the cruise control lever is
pressed up 0002or down 0003, the last speed
stored is increased or reduced.
i DISTRONIC PLUS is not deactivated if you
depress the accelerator pedal. If you
accelerate to overtake, DISTRONIC PLUS
adjusts the vehicle's speed to the last
speed stored after you have finished
overtaking.
Storing the current speed or calling up
a stored speed X
Briefly pull the cruise control lever towards
you 0020.
X Remove your foot from the accelerator
pedal.
DISTRONIC PLUS is activated. The first
time it is activated, the curren tspeed is
stored. Otherwise, it sets the vehicle cruise
speed to the previously stored value.
Setting the specified minimum distance You can set the specified minimum distance
for DISTRONIC PLUS by varying the time span
between one and two seconds. With this
function, you can set the minimum distance
that DISTRONIC PLUS keeps to the vehicle in
front, dependen
tonvehicle speed. You can
see this distance in the multifunction display
(Y page 176).
i Make sure that you maintain a sufficient
distance to the vehicle in fron tand comply
with the minimu mdistance as required by
law. Adjust the distance to the vehicle in
front if necessary. Driving systems
175Driving and parking Z

Crossing vehicles
DISTRONIC PLUS may mistakenly detect
vehicles that are crossing your lane.
Activating DISTRONIC PLUS at traffic lights
with crossing traffic, for example, could cause
your vehicle to pull away unintentionally. HOLD function
Important safety notes G
WARNING
When leaving the vehicle, it can still roll away
despite being braked by th eHOLD function if:
R there is a malfunction in the system or in
the voltage supply.
R the HOLD function has been deactivated by
pressing the accelerator pedal or the brake
pedal, e.g. by a vehicle occupant.
R the electrical system in the engine
compartment, the battery or the fuses have
been tampered with.
R the battery is disconnected
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
the HOLD function and secure the vehicle
against rolling away. !
If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similars ituations:
R when towing the vehicle
R in the car wash
Deactivate the HOLD function (Y page 180).
General notes The HOL
Dfunction can assis tthe driver in the
following situations:
R when pulling away, especially on steep
slopes
R when maneuvering on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.
i Do not use the HOLD function when
driving off-road, on steep uphill or downhill
gradients or on slippery or loose surfaces.
The HOLD function cannot hold the vehicle
on such surfaces.
Activation conditions You can activate the HOLD function if:
R
the vehicle is stationary
R the engine is running or if it has been
automatically switched off by the ECO
start/stop function
R the driver's door is closed or your seat belt
is fastened
R the parking brake is released
R the hood is closed
R the transmission is in position D,Ror N
R DISTRONIC PLUS is deactivated Driving systems
179Driving and parking Z

Activating the HOLD function
X
Make sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until 0001 appears in the multifunction
display.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
Deactivating the HOLD function The HOLD function is deactivated
automatically if:
R you accelerate and the transmission is in
position Dor R
R the transmission is in position P.
R you depress the brake pedal again with a
certain amoun tofpressure until 0001
disappears from the multifunction display
R you activate DISTRONIC PLUS
When the HOLD function is activated, the
automatic transmission is shifted
automatically to position P if:
R the driver's door is open and the driver's
seat belti s unfastened.
R the engine is switched off, unless it is
automatically switched off by the ECO
start/stop function.
R the hood is opened.
R a system malfunction occurs.
R the power supply is not sufficient.
The horn will also sound at regulari ntervals if
the HOLD function is activated and you:
R switch the engine off, open the driver's
door and remove your sea tbelt
R open the hood
The sounding of the horn alerts you to the fact
that the vehicle has been parked while the
HOLD function is still activated. If you attempt to lock the vehicle, the tone becomes louder.
The vehicle is not locked until the HOLD
function is deactivated.
i
If the engine has been switched off, it
cannot be started again until the HOLD
function has been deactivated.
If there is a malfunction in the system or
power supply while the HOLD function is
activated, the Brake Immediately message
is shown in the multifunction display.
Immediately depress the brake firmly until
the warning message in the multifunction
display goes out.
You can also shift the transmission to position
P. This deactivates the HOLD function. PARKTRONIC
Important safety notes PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It indicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is only an aid. It is not a
replacement for your attention to your
immediate surroundings. You are always
responsible for safe maneuvering, parking
and exiting a parking space. When
maneuvering, parking or pulling out of a
parking space, make sure that there are no
persons, animals or objects in the area in
which you are maneuvering.
!
When parking, pay particular attention to
objects above or below the sensors, such
as flower pots or trailer drawbars.
PARKTRONIC does not detec tsuch objects
when they are in the immediate vicinity of
the vehicle. You could damag ethe vehicle
or the objects.
The sensors may not detect snow and other
objects that absorb ultrasonic waves.
Ultrasonic sources such as an automatic
car wash, the compressed-air brakes on a 180
Driving systemsDriving and parking

Ap
arking space is displayed while you are
driving past it, and until you are
approximately 50 ft (15 m) away from it.
Parking G
WARNING
Active Parking Assist merely aids you by
intervening actively in the steering. If you do
not brake there is a risk of an accident.
Always apply the brakes yourself when
maneuvering and parking.
i When PARKTRONIC detects obstacles,
Active Parking Assist brakes automatically
during the parking process. You are
responsible for braking in good time.
Active Parking Assist does no tsuppor tyou
with parking spaces parallel to the direction
of travel if:
R the parking space is on acurb
R the parking space is apparently blocked,
for example by foliage or grass paving
blocks
R the range of movement is too small
R the parking space is bordered by an
obstacle which is no tclearly defined such
as a tree or a trailer
X Stop the vehicle when the parking space
symbol shows the desired parking space in
the instrument cluster.
X Shif tthe transmission to position R.
The Start Park Assist? Yes: OK No: 0007
message appears in the multifunction
display.
X To cancel the procedure: press the
0007 button on the multifunction steering
wheel or pull away.
or
X To parku sing Active Parking Assist:
press the 000Bbutton on the multifunction
steering wheel.
The Park Assist Active Accelerate and Brake Observe Surroundings message appears in the multifunction
display.
X Let go of the multifunction steering wheel.
X Back up the vehicle, being ready to brake
at all times. When backing up, drive at a
speed below approximately 6mph
(10 km/h). Otherwise Active Parking Assist
will be canceled.
i In tight parking spaces, you will achieve
the best parking results by backing up as
far as possible. When doing so, also
observe the PARKTRONIC messages.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
Maneuvering may be required in tight
parking spaces.
The Park Assist Active Select D Observe Surroundings message appears in
the multifunction display.
X Shift the transmission to position Dwhile
the vehicle is stationary.
Active Parking Assist immediately steers in
the other direction.
The Park Assist Active Accelerate and Brake Observe Surroundings
message appears in the multifunction
display.
i You will achieve the best results by
waiting for the steering procedure to
complete before pulling away.
X Drive forwards and be ready to brake at all
times.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
The Park Assist Active Select R Observe Surroundings message appears in
the multifunction display.
X Further transmission shift smay be
necessary.
As soon as the parking procedure is
complete, the Park Assist Finished message appears in the multifunction
display. PARKTRONIC continue
sto be
available. 186
Driving systemsDriving and parking