2013 MERCEDES-BENZ GLK-Class service

Video DVD operation
X
Switch on COMAND and select video DVD;
see the separate operating instructions.
X Press the 0002or0005 button on the
steering wheel to select the Audio menu.
Example
:CD/DVD change rdisplay
0002 Current scene
X To select the next/previou sscene:
briefly press the 0003or0004 button.
X To select ascene from the scene list
(rapid scrolling): press and hold the
0003 or0004 buttonuntil desired scene
has been reached. Telephone menu
Introduction G
WARNING
If you operate informatio nsystems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate the equipmen twhen the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary.
When telephoning, you must observe the
legal requirements for the country in which
you are currently driving. X
Switch on your mobile phone and audio
system or COMAND, see the separate
operating instructions.
X Establish a Bluetooth ®
connection to the
audio system or COMAND; see the
separate operating instructions.
X Press the 0002or0005 button on the
steering wheel to select the Tel menu.
You will see one of the following display
messages in the multifunction display:
R Phone READY or the name of the network
provider: the mobile phone has found a
network and is ready to receive.
R Phone No Service : there is no network
available or the mobile phone is searching
for a network.
Accepting acall If someone calls you whe
nyou are in the
Tel menu, a display message appears in the
multifunction display, for example: X
Press the 0004button on the steering
wheel to accept an incoming call.
You can accept a call even if you are not in
the Tel menu.
Rejects or ends a call X
Press the 000Bbutton on the steering
wheel.
You can end or rejectacall eve nifyou are not
in the Tel menu. Menus and submenus
223On-board computer and displays Z

When Lane Keeping Assist or Active Lane
Keeping Assist is activated, the
0001symbol
appears in the multifunction display when the
ignition is on.
For further information about Lane Keeping
Assist, see (Y page 200).
For further information about Active Lane
Keeping Assist, see (Y page 205).Maintenance menu
In the
Serv. menu, you have the following
options:
R Calling up display messages
(Y page 231)
R Restarting the tire pressure loss warning
system (Canada only) (Y page 335)
R Checking the tire pressure electronically
(USA only) (Y page 336)
R Calling up the service due date
(Y page 298) Settings menu
Introduction In the
Sett. menu, you have the following
options:
R Changing the instrument cluster settings
(Y page 226)
R Changing the light settings (Y page 227)R
Changing the vehicle settings
(Y page 228)
R Changing the convenience settings
(Y page 229)
R Restoring the factory settings
(Y page 230)
Instrument cluster Selecting the unit of measurement for
distance
The
Display Unit Speed-/Odometer: function allows you to choose whether
certain displays appear in kilometers or miles
in the multifunction display.
You can determine whether the multifunction
display shows some messages in miles or
kilometers.
X Press the 0002or0005 button on the
steering wheel to select the Sett. menu.
X Press the 0004or0003 button to select the
Instr. Cluster submenu.
X Press 000Bto confirm.
X Press the 0004or0003 button to select the
Display Unit Speed-/Odometer: function.
You will see the selected setting:
km or
miles .
X Press the 000Bbutton to save the setting.
The selected unit of measurement for
distance applies to:
R the digital speedometer in the Trip menu
R the odometer and the trip odometer
R the trip computer
R current consumption and the range
R the navigation instructions in the Navi menu
R cruise control
R DISTRONIC PLUS
R ASSYST PLUS service interval display 226
Menus and submenusOn-board computer and displays

Display messages Possible causes/consequences and
0001 Solutions
PRE-SAFE
Functions
Currently Limited
See Operator's
Manual PRE-SAFE
®
Brake is temporarily inoperative. Possible causes are:
R function is impaired due to heavy rain or snow.
R the sensors in the radiato rgrill and the bumper are dirty.
R the rada rsensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
When the causes stated above no longer apply, the display
message disappears.
PRE-SAFE ®
Brake is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 160).
X Clean the sensors in the radiator grill and the bumper
(Y page 307).
X Restart the engine. PRE-SAFE
Functions Limited
See Operator's
Manual PRE-SAFE
®
Brake is inoperative due to a malfunction. BAS PLUS
or the distance warning signal may also have failed.
X Visit a qualified specialist workshop. 0020
SRS Malfunction
Service Required There is a malfunction in the SRS (Supplemental Restraint
System). The
0020warning lamp also lights up in the instrument
cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop.
For further information about SRS, see (Y page 41). Display messages
235On-board computer and displays Z

Display messages Possible causes/consequences and
0001 Solutions
0020
Front Left
Malfunction
Service Required
or
Front Right Malfunction
Service Required SRS has malfunctioned at the front on the left or right. The
0020
warning lamp also lights up in the instrumen tcluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. 0020
Rear Left
Malfunction
Service Required
or
Rear Right Malfunction
Service Required G
WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
SRS has malfunctione dat the rear on the left or right. The 0020
warning lamp also lights up in the instrument cluster.
X Visi taqualified specialist workshop. 0020
Rear Center
Malfunction
Service Required G
WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
SRS has malfunctioned at the rear center. The 0020warning lamp
also lights up in the instrument cluster.
X Visit a qualified specialist workshop. 0020
Left Side Curtain
Airbag Malfunction
Service Required
or
Right Side Curtain Airbag
Malfunction
Service Required There is a malfunction in the left-hand or right-hand window
curtain air bag.
The
0020 warning lamp also lights up in the instrument cluster.
G WARNING
The left or right window curtain air bag may either be triggered
unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. 236
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
0001 Solutions
0007 The hood is open.
G WARNING
The open hood may bloc kyour view when the vehicle is in motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 160).
X Close the hood. 0003 At least one door is open.
X
Close all the doors. 0001
Power Steering
Malfunction See
Operator's Manual The power steering is malfunctioning.
Aw
arning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a ris kofanaccident.
X Check whethe ryou are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Phone No Service Your vehicle is outside the network provider's transmitter/
receiver range.
X Wait until the mobile phone operational readiness symbol
appears in the multifunction display. 001F
Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Add washer fluid (Y page 303). Display messages
255On-board computer and displays Z

Problems with the 115
Vpower socket Problem Possible causes/consequences and
0001 Solutions
The warning lamp on
the 11
5Vpower socket
is not lit. The on-board voltage is too low because the battery is too weak.
X
Start the engine.
or
X Charge the battery (Y page 316).
If the indicator lamp still does not light up:
X Visit a qualified specialist workshop. The temperature of the DC/AC converter is temporarily too high.
X Remove the electronic device connector from the 115 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
X Visit a qualified specialist workshop. You have connected a small electronic device that has a constant
nominal power of less than 150 W, but a very high switch-on
current. This device will not work. If you connect such a device,
the 115
Vpower socket will not supply it with power.
X Connect a suitable device. mbrace
Important safety notes !
You must have a license agreement to
activate the mbrace service. Make sure
that your system is activated and ready for
use. To register, press the 000AMB Info call
button. If any of the steps mentioned are
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367 Shortly after successfully registering with the
mbrace service (Canada: TELEAID), a user ID
and password will be sent to you by post. USA
only: you can use this password to log onto
the mbrace area under "Owners Online" at
http://www.mbusa.com.
The mbrace system is available if:
R
it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center. Features
283Stowage and features Z

The mbrace system
To adjus
tthe volume during an mbrace call,
proceed as follows:
X Press the 0009or000A button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND.
The mbrace system provides various
services, e.g.:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis.
Am
alfunction in the system has been
detected if one of the following occurs:
R The indicator lamp in the SO Sbutton does
not come on during the system self-test.
R The indicator lamp in the 0008Roadside
Assistance butto ndoes not light up during
self-diagnosis of the system.
R The indicator lamp in the 000AMB Info call
button does not light up during self-
diagnosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
- SOS button
- the 0008 Roadside Assistance call
button
- the 000A MB Info call button
R The mbrace Inoperative or
mbrace Service Not Activated message
appears in the multifunction display after
the system self-diagnosis. If a malfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R
USA: Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call Important safety notes
!
You must have a license agreement to
activate the mbrace service. Make sure
that your system is activated and ready for
use. To register, press the 000AMB Info call
button. If any of the steps mentioned are
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
General notes
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated
manually.
As soon as the emergenc ycall has been
initiated, the indicator lamp in the SO Sbutton 284
FeaturesStowage and featu
res

immediately after pressing the SOS button,
you do not know if mbrace has successfully
made the emergency call. In this situation,
seek additional assistance by other means.
Roadside Assistance button X
Press Roadside Assistance button 0002.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button 0002
flashes while the call is active. The
Connecting Call message appears on
the multifunction display. The audio output
is muted.
If a connection can be made, the CallConnected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficien tGPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R Current location of the vehicle
R Vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer Assistance center can ascertain the nature of
the problem (Y
page 289).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or arranges for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp for Roadside
Assistance call button 0002is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 000Bbutton on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND.
MB Info call button 286
FeaturesStowage and featu
res