Problem Possible causes/consequences and
0001 Solutions
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 314).
or
X Jump-start the vehicle (Y page 318).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. Ad
oor is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
(Y page 63).
Only open the door when the traffic situation
permits. Doors
79Opening and closing Z
Opening
X
Take the mechanical key out of the
SmartKey (Y page 76).
X Insert mechanical key 0003into the opening
in paneling 0002.
X Turn mechanical key 000390° clockwise.
X Push mechanical key 0003in the direction of
the arrow and open the tailgate. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side
window and the door frame as the side
window moves. There is a risk of injury.
Make sure that nobody touches the side
window during the opening procedure. If
somebody becomes trapped, release the
switch or pull the switch to close the side
window again. G
WARNING
While opening the side windows, body parts
in the closing area could become trapped.
There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
somebody becomes trapped, release the
switch or press the switch down to open the
side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the
vehicle. Never leave children unsupervised in
the vehicle. G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. Side window reversing feature
The side windows are equipped with an
automatic reversing feature. If a solid object
blocks or restricts a side window during the
closing process, the side window opens again
automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closing a side window. 86
Side windowsOpening and closing
X
Engage reverse gear.
The exterior mirror on the front-passenger
side moves to the prese tparking position.
X Use adjustment button 0021to adjust the
exterior mirror to a positio nthat allows you
to see the rear wheel and the curb.
The parking position is stored.
i If you shift the transmission to another
position, the exterior mirror on the front-
passenger side returns to the driving
position.
Using the memory button
You can position the front-passenger side
exterior mirror in such a way that you can see
the rear wheel on that side as soon as you
engage reverse gear. This setting can be
stored using memory button M0020.
X Make sure that the SmartKey is in
position 2in the ignition lock.
X With the exterior mirror on the front-
passenger side activated, use adjustment
button 0021to adjust the exterior mirror. In
the exterior mirror, the rear wheel and the
curb should be visible.
X Press memory button M0020 and one of the
arrows on adjustment button 0021within
three seconds.
The parking position is stored if the exterior
mirror does not move.
X If the mirror moves out of position, repeat
the steps.
Calling up a stored parking position
setting X
Turn the SmartKey to position 2in the
ignition lock.
X Adjust the exterior mirror on the front-
passenger side using button 0003.
X Engage reverse gear.
The exterior mirror on the front-passenger
side moves to the stored parking position. The exterior mirror on the front-passenger
side moves back to its original position:
R
as soon as you exceed a speed of 9mph
(15 km/h)
R if you press button 0002for the exterior
mirror on the driver's side Memory function
Storing settings
G
WARNING
Only use the memory function on the driver's
side when the vehicle is stationary. You could
otherwise be distracted from the traffic
conditions by the seat moving of its own
accord, and as a result cause an accident.
With the memory function, you can store up
to three different settings, e.g. for three
differen tpeople.
The following settings are stored as a single
memory preset:
R position of the seat, backrest and head
restraint
R driver's side: steering wheel position
R driver's side: position of the exterior
mirrors on the driver's and front-passenger
sides 106
Memory functionSeats, steering wheel and mirrors
Useful information
............................140
Notes on breaking-in anew vehicle 140
Driving ............................................... 140
Automatic transmission ...................148
Refueling ............................................ 154
Parking ............................................... 160
Driving tips ........................................ 162
Driving systems ................................ 169
Towing atrailer ................................. 208 139Driving and parking
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to
the desired drive position whe nthe vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train. Key positions
SmartKey 000C
To remove the SmartKey
(shift the transmission to position P)
0004 Power supply for some consumers, such
as the windshield wipers 0005
Ignition (power supply for all consumers)
and drive position
0006 To start the engine
The steering is locked when you remove the
SmartKey from the ignition lock.
i The SmartKey can be turned in the
ignition lock even if it is not the correct
SmartKey for the vehicle. The ignition is not
switched on. The engine cannot be started.
KEYLESS-GO General notes
R
Do not keep the KEYLESS-GO key:
- with electronic devices, e.g. a mobile
phone or another SmartKey
- with metallic objects, e.g. coins or metal
foil
- inside metallic objects, e.g. a metal case
This can impair the functionality of the
KEYLESS-GO key.
Vehicles with KEYLESS-GO are equipped with
aS martKey featuring an integrated KEYLESS-
GO function and a detachable Start/Stop
button.
The Start/Stop button must be inserted in the
ignitio nlock and the SmartKey must be in the
vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts
immediately.
The Start/Stop button can be removed from
the ignition lock. Then, you can insert the
SmartKey into the ignition lock.
i You do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. You should, however,
always take the SmartKey with you when
leaving the vehicle. The vehicle can be Driving
141Driving and parking Z
started with the Start/Stop button if the
SmartKey is in the vehicle. Electrically
powered equipment can be operated.
0002
Start/Stop button
0003 Ignition lock
X Insert Start/Stop button 0002into ignition
lock 0003.
i When you insert Start/Stop button 0002
into ignition lock 0003, the system needs
approximately 2seconds recognition time.
You can then use Start/Stop button 0002.Start/Stop button
0021 USA only
0020 Canada only
X Position 0: if Start/Stop button 0002has not
yet been pressed, this corresponds to the
key being removed from the ignition.
X Position 1: press Start/Stop button 0002.
You can now activate the windshield
wipers, for example. i
If you then open the driver's door when in
this position, the power supply is
deactivated.
X Position 2: (ignition): press Start/Stop
button 0002twice.
i The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button 0002once
when in this position
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. If an indicator lamp does not go out after
starting the engine or lights up while driving,
see (Y page 259). Starting the engine
Important safety notes G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the automatic transmission out of
parking position P.
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There 142
DrivingDriving and parking
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contac twith the exhaus tsystem or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do no tdepress the accelerator pedal
when starting the engine.
General notes i
Vehicles with agasoline engine: the
catalytic converter is preheated for up to
30 seconds after a cold start. The sound of
the engine may change during this time.
Automatic transmission X
Shift the transmission to position P.
The transmission position displa yinthe
multifunction display shows P.
i You can also start the engine when the
transmission is in position N.
Starting procedure with the SmartKey i
To start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/
Stop button out of the ignition lock.
X To startag asoline engine: turn the
SmartKey to position 3in the ignition lock (Y
page 141) and release it as soon as the
engine is running.
X To start adiesel engine: turn the
SmartKey to position 2in the ignition lock
(Y page 141).
The 000C preglow indicator lamp in the
instrumen tcluster lights up.
X When the 000Cpreglow indicator lamp
goes out, tur nthe SmartKey to position
3(Y page 141) and release it as soon as the
engine is running.
i You can start the engine without preglow
if the engine is warm.
Using KEYLESS-GO to startt he engine You can start the engine if a valid SmartKey
with the integrated KEYLESS-GO function is
in the vehicle. Always take the SmartKey with
you whe
nleaving the vehicle, even if you only
leave it for a short time. Pay attention to the
important safety notes.
i The Start/Stop button can be used to
start the vehicle without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition
lock and the SmartKey must be in the
vehicle.
X Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 141).
The engine starts. Pulling away
Automatic transmission G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly. There
is a risk of an accident. Driving
143Driving and parking
Z
When engaging transmission position
Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
i It is only possible to shift the transmission
from position Pto the desired position if
you depress the brake pedal. Only then is
the parking lock released. If you do not
depress the brake pedal, you can move the
DIRECT SELECT lever but the parking lock
remains engaged.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor R.
X Release the parking brake (Y page 161).
X Release the brake pedal.
X Carefully depress the accelerator pedal.
! If a warning tone sounds and the
Release Park. Brake message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake.
i The vehicle locks centrally once you have
pulled away .The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic
locking feature (Y page 228).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Hill starta ssist Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient.
It holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and to depress it before the vehicle begins to
roll. G
WARNING
After a short time, hill start assist will no
longer brake your vehicle and it could roll
away. There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
X Take your foot off the brake pedal.
The vehicle is then held for about a second.
X Pull away.
Hill start assist will not function if:
R you are pulling away on a level road or on
a downhill gradient.
R the transmission is in position N.
R the parking brake is applied.
R ESP ®
is malfunctioning. ECO start/stop function
Important safety notes G
WARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes If the
000E symbol is shown in green in the
multifunction display, the ECO start/stop
function switches the engine off
automatically if the vehicle stops moving.
The engine starts automatically when the
driver wants to pull away again. The ECO
start/stop function thereby helps you to
reduce the fuel consumption and emissions
of your vehicle. 144
DrivingDriving and parking