2013 MERCEDES-BENZ GLK-Class heating

Problems with the rear window defroster
Problem Possible causes/consequences and
0001 Solutions
The rear window
defroster has
deactivated
prematurely or cannot
be activated. The battery has not been sufficiently charged.
X
Switch off any consumers that are not required, e.g. reading
lamps, interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window
defroster can be activated again. Activating/deactivating air-
recirculation mode
If you switch on air-recirculation mode, the
windows can fog up more quickly, in
particular at low temperatures. Only use air-
recirculation mode briefly to prevent the
windows from fogging up.
You can deactivate the flow of fresh air if
unpleasant odors are enteringt he vehicle
from outside. The air already inside the
vehicle will then be recirculated.
The operation of air-recirculation mode is the
same for all control panels.
X Turn the SmartKey to position 2in the
ignition lock (Y page 141).
X To activate: press the0011button.
The indicator lamp in the 0011button lights
up.
i In the event of high pollution levels 12
or at
high outside temperatures, air-
recirculation mode is automatically
activated. When air-recirculation mode is
activated automatically, the indicator lamp
in the 0011button is not lit.
Outside air is added after about
30 minutes.
X To deactivate: press the0011button.
The indicator lamp in the 0011button goes
out. i
Air-recirculation mode deactivates
automatically:
R after approximately five minutes at
outside temperatures below
approximately 41 ‡ (5 †)
R after approximately five minutes if
cooling with air dehumidification is
deactivated
R after approximately 30 minutes at
outside temperatures above
approximately 41 ‡(5 †)if the "Cooling
with air dehumidification" function is
activated Activating/deactivating the residual
heat function
The residual heat function is only available in
vehicles for Canada with 3-zone automatic
climate control.
It is possible to make use of the residual heat
of the engine to continue heating the vehicle
for approximately 30 minutes after the engine
has been switched off .The heating time
depends on the temperature that has been
set.
i The blower will run at a low speed
regardless of the airflow setting.
i If you activate the residual heat function
at high temperatures, only the ventilation
will be activated. The blower runs at
medium speed.
12 3-zone automatic climate control only. 136
Operating the climate control systemsClimate control

X
Turn the SmartKey to position 0in the
ignition lock (Y page 141) or remove it.
X To activate: press the0002button.
The indicator lamp in the 0002button lights
up.
i If the residual heat function is activated,
the windows may fog up on the inside.
X To deactivate: press the0002button.
The indicator lamp in the 0002button goes
out.
i Residual heat is deactivated
automatically:
R after approximately 30 minutes
R when the ignition is switched on
R if the battery voltage drops
R when the auxiliary heating is activated Setting the air vents
Important safety notes
G
WARNING
Very hot or very cold air can flow from the air
vents. This could result in burns or frostbite in
the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air
outlets. If necessary, redirect the airflow to
another area of the vehicle interior.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air inlet between the windshield
and the hood free of blockages, such as ice,
snow or leaves.
R never cover the air vents or air intake grilles
in the vehicle interior.
i For virtually draft-free ventilation, adjust
the sliders of the air vents to the center
position. Setting the center air vents
X
To open the center air vent: turn the
adjuster in one of center air vents 0002
counter-clockwise.
X To close the center air vent: turn the
adjuster in one of center air vents 0002
clockwise until it engages. Setting the side air vents
0002
Side window defroster vent
0003 Side air vent
X To open aside air vent: turn the adjuster
in side air vent 0003counter-clockwise.
X To close aside air vent: turn the adjuster
in side air vent 0003clockwise until it
engages. Setting the glove box air vent
When automatic climate control is activated,
the glove box can be ventilated, for instance Setting the air vents
137Climate control Z

to cool its contents. The level of airflow
depends on the airflow and ai
rdistribution
settings.
! Close the air ven twhen heating the
vehicle.
At high outside temperatures, open the air
vent and activate the "cooling with air
dehumidification" function. Otherwise,
temperature-sensitive items stored in the
glove box could be damaged. 0002
Air vent thumbwheel
0003 Air vent
X To open/close: turn thumbwheel 0002
clockwise or counter-clockwise. Setting the rear-compartment air
vents
0002
Rear-compartment air vent thumbwheel
0003 Rear-compartment air vent, right 0021
Rear control panel, only with 3-zone
automatic climate control 13
0020 Rear-compartment air vent, left
X To open/close: turn thumbwheel 0002up or
down.
13 Canada only. 138
Setting the air ventsClimate control

0002
Neutral
Do not shift the transmission to
N
while driving. The transmission
could otherwise be damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g .to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to
position Nif the vehicle is in danger
of skidding, e.g. on icy roads.
! Rolling in neutral Ncan damage
the drive train. 0009
Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Changing gear
The automatic transmission shifts to the
individual gears automatically when it is in
transmission position D.This automatic
gearshifting behavior is determined by:
R a shift range restriction, if selected
R the selected drive program:
E/S(Y page 151)
R the position of the accelerator pedal
R the road speed Driving tips
Kickdown Use kickdown for maximum acceleration.
X
Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a
lower gear depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Towing atrailer X
When traveling downhill, switch to a lower
gear if the automatic transmission
constantly switches between two gears.
X Engaging a lowe rgear and reducing the
speed reduces the risk of the engine
overheating. Program selector button
General notes The program selector button allows you to
choose between differen
tdriving
characteristics. Progra
mselector button E
Economy Comfortable, economical
driving
S
Sport Sporty driving styleAutomatic transmission
151Driving and parking Z

Problems with the transmission
Problem Possible causes/consequences and
0001 Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey in
position 0or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be
damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. 154
RefuelingDriving and parking

i
The ECO display summaries the driving
characteristics from the start of the journey
to its completion .For this reason, the bars
change dynamically at the beginning of the
journey. On longer journeys, there are
fewer changes. For more dynamic changes,
carry out a manual reset.
Further information on the ECO display
(Y page 220). Brakes
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface.
Downhill gradients !
On long and steep gradients, you must
reduce the load on the brakes by shifting
early to a lower gear. This allows you to take
advantage of the engine braking effect and
helps avoid overheating and excessive
wear of the brakes.
When you take advantage of the engine
braking effect, a drive wheel may not turn
for some time, e.g. on a slippery road
surface. This could cause damage to the
drive train. This type of damage is not
covered by the Mercedes-Benz warranty.
Heavy and light loads G
WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This
increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident. Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. This allows the
airflow to cool the brakes more quickly.
Wet roads If you have driven for a long time in heavy rain
without braking, there may be a delayed
reaction from the brakes when braking for the
first time. This may also occur after the
vehicle has been washed.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the
vehicle washed, brake firmly while paying
attention to the traffic conditions. This will
warm up the brake discs, thereby drying them
more quickly and protecting them against
corrosion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance.
R
Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead. 164
Driving tipsDriving and parking

Driving on wet roads
Hydroplaning If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, eve
nif:
R you drive at low speeds.
R the tires have adequate tread depth.
For this reason, in the event of heavy rain or
in conditions in which hydroplaning may
occur, you must drive in the following
manner:
R lower you rspeed.
R avoid ruts.
R brake carefully.
Driving on flooded roads !
Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engin eorthe automatic
transmission. Water can also be drawn in
by the engine's air suction nozzles and this
can cause engine damage.
Prevent water from entering the vehicle
interior or the engine compartment. If you
must drive through standing water, bear in
mind that:
R the maximum permissible depth in still
water is 12 in (30 cm)
R you should drive no faster than at walking
pace Winter driving
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip. There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface.
G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open
a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Winter operation"
section (Y page 330).
Driving with summer tires Observe the notes in the "Winter operation"
section (Y
page 330).
Slippery road surfaces G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface.
Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering
and braking maneuvers. Do not use the cruise
control or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to position N.166
Driving tipsDriving and parking

lose control of the vehicle. If the gradien
tis
too steep for your vehicle, drive back down in
reverse gear.
Maximum gradient-climbing capability i
If the load on the front axle is reduced
when pulling away on a steep uphill slope,
the front wheels have a tendency to spin.
4ETS recognizes this and brakes the
wheels accordingly .The rear wheel torque
is increased, making it easier to drive off.
Hilltops When driving up an uphill gradient, slightly
reduce pressure on the accelerator
immediately before reaching the brow of the
hill. Make use of the vehicle's own impetus to
travel over the brow.
This style of driving prevents:
R the vehicle from lifting off the ground on the
brow of a hill
R the vehicle from traveling too quickly down
the other side
Driving downhill R
Drive slowly.
R Do not drive at an angle down steep
inclines. Steer into the line of fall and drive
with the front wheels aligned straight.
Otherwise, the vehicle could slip sideways,
tip and rollover.
R Before tackling steep downhill gradients,
select shift range 1.
R Activate DSR. If this is not sufficient, brake
gently. When doing so, make sure that the
vehicle is facing in the direction of the line
of fall.
R Check that the brakes are working normally
after a long downhill stretch. Driving systems
Cruise Control
Important safety notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer, you must
select shift range
1,2or 3in good time. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
Use cruise control only if road and traffic
conditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 20 mph
(30 km/h).
If you fail to adapt your driving style, cruise
control can neither reduce the risk of an
accident nor override the laws of physics.
Cruise control cannot take into account the
road, traffic and weather conditions. Cruise
control is only an aid. You are responsible for
the distance to the vehicle in front, for vehicle
speed, for braking in good time and for
staying in your lane.
Do not use cruise control:
R in road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads
R on slippery road surfaces. Braking or
accelerating could cause the drive wheels
to lose traction and the vehicle could then
skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored.
i Cruise control should not be activated
when driving off-road. Driving systems
169Driving and parking Z