Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 338).
or
X Jump-start the vehicle (Y page 342).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the key. The steering lock is mechanically blocked.
X Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle.
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 300).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked with the key,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate Doors
91Opening and closing Z
!
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
i The opening dimensions of the tailgate
can be found in the "Vehicle data" section
(Y page 391).
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 300).
Do not leave the key in the luggage compart- ment. You could otherwise lock yourself out.
The tailgate can be:
R opened and closed manually from outside
R opened and closed automatically from the
outside
R opened and closed automatically from the
inside
R unlocked from the inside with the emer-
gency key element Tailgate obstruction detection with
reversing function
On vehicles with tailgate remote closing fea-
ture, the tailgate is equipped with automatic
obstacle recognition with a reversing feature. If a solid object blocks or restricts the tailgate
when automatically opening or closing, this
procedure is stopped. If the tailgate is stop-
ped during the closing process, the tailgate
automatically opens again slightly. The auto-
matic obstacle recognition with reversing
function is only an aid. It is not a substitute for your attentiveness when opening and closingthe tailgate. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 8 mm of the closing path This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area.
If someone is trapped:
R press the Fbutton on the key or
R press the remote operating switch on the
driver’s door or
R press the closing button/STOP button in
the tailgate or
R pull the handle on the tailgate Opening/closing from the outside
Opening X
Press the %button on the key. X
Pull handle :.
X Raise the tailgate.
Closing Luggage compartment
95Opening and closing Z
X
Insert emergency key element ;fully into
the opening in trim :.
X Turn emergency key element ;90° clock-
wise.
X Push emergency key element ;in the
direction of the arrow and open the tail-
gate.
i When you lock the vehicle (Y
page 94),
the luggage compartment is also locked. Side windows
Important safety notes
G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the key with you and lock the vehicle.
Never leave children unattended in the vehi-
cle. Side window reversing feature
The side windows are equipped with an auto- matic reversing feature. If a solid object
blocks or restricts a side window from trav-
elling upwards during the automatic closing
process, the side window opens again auto-
matically. During the manual closing process,
the side window only opens again automati-
cally after the corresponding switch is
released. The automatic reversing feature is
only an aid and is no substitute for your atten- tion when closing a side window. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R while resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing, make sure that no parts of the
body are in the closing area. If someone
becomes trapped, press the switch to open
the side window again. Opening and closing the side win-
dows
The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take prec-
edence. 98
Side windowsOpening and closing
Problems with the side windows
G
WARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing function is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, releasethe switch or push the switch again to reopen the side window. Problem
Possible causes/consequences and
M MSolutions A side window cannot
be closed because it is
blocked by objects, e.g.
leaves in the window
guide. X
Remove the objects.
X Close the side window. A side window cannot
be closed and you can-
not see the cause. If a side window is obstructed during closing and reopens again
slightly:
X Immediately after the window blocks, pull the corresponding
switch again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens
again slightly: X Immediately after the window blocks, pull the corresponding
switch again until the side window has closed.
The side window is closed without the anti-entrapment feature. Panorama sliding sunroof
Important safety notes
In the following section, the term "sliding sun-
roof" refers to the panorama sliding sunroof. G
WARNING
While opening and closing the sliding sunroof, body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro- cedures. If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, press the
switch briefly in any direction
The opening or closing procedure will be stop-
ped. G
WARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Panorama sliding sunroof
101Opening and closing Z
G
WARNING
At high speeds the raised sliding sunroof auto- matically lowers slightly at the rear. This could
trap you or other persons. There is a risk of
injury. Make sure that nobody reaches into
the sweep of the sliding sunroof whilst the
vehicle is in motion.
If somebody becomes trapped, immediately
pull back the sliding sunroof switch. The slid- ing sunroof lifts during opening.
! Only open the panorama sliding sunroof if
it is free of snow and ice. Otherwise, mal-
functions may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
i Resonance noises can occur in addition to
the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises. Sliding sunroof reversing feature
The sliding sunroof is equipped with an auto-
matic reversing feature. If an object blocks or restricts the sliding sunroof during the closing
process, the sliding sunroof opens again
automatically. The automatic reversing fea-
ture is only an aid and is no substitute for your attention when closing the sliding roof. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 4 mm of the closing movement
R during resetting
R when closing the sliding sunroof again man-
ually immediately after automatic reversing This means that the reversing function cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area.
If someone is trapped:
R release the switch immediately or
R during automatic operation, press the
switch briefly in any direction
The closing process is stopped. Operating the sliding sunroof
Opening and closing :
To raise
; To open
= To close/lower
X Turn the key to position 1or 2in the ignition
lock.
X Press or pull the 3switch in the corre-
sponding direction.
i If you press/pull the
3switch beyond
the point of resistance, automatic opera-
tion is started in the corresponding direc-
tion. You can stop automatic operation by
pressing/pulling again.
i After opening the sliding sunroof, the
front roller sunblind automatically closes
slightly. This reduces drafts in the vehicle
interior.
i If the sliding sunroof is raised at the rear,
it automatically lowers slightly at higher 102
Panorama sliding sunroofOpening and closing
speeds. The noise level in the vehicle inte-
rior is reduced as a result.
At low speeds it raises again automatically.
i You can continue to operate the sliding
sunroof after switching off the engine or
removing the key. This function remains
active for five minutes or until you open a
front door.
i The sliding sunroof cannot be opened if a
roof carrier is fitted. In order to allow ven-
tilation of the vehicle interior, you can raise the sliding sunroof.
If contact is made with a roof carrier
approved by Mercedes-Benz, the sliding
sunroof lowers slightly but remains raised
at the rear .
Rain-closing feature when the engine is
switched off The rain-closing feature is only available for
vehicles with a rain sensor.
When the key is in position 0in the ignition
lock or is removed, the sliding sunroof closes
automatically:
R if it starts to rain.
R at extreme outside temperatures.
R after six hours.
R if there is a malfunction in the power sup-
ply.
The sliding sunroof remains raised at the rear
in order to allow ventilation of the vehicle
interior.
i If the sliding sunroof is obstructed when
being closed by the rain-closing feature, it
opens again slightly. The rain-closing fea-
ture is then deactivated.
The sliding sunroof does not close if: R it is raised at the rear.
R it is blocked.
R no rain is falling on the area of the wind-
screen being monitored by the rain sensor, e.g. because the vehicle is under a bridge. Rain-closing feature when driving The raised sliding sunroof automatically low-
ers at the rear when driving if it starts to rain.
The sliding sunroof is lowered depending on:
R the road speed and
R the intensity of the rain
You can manually cancel the automatic clos-
ing procedure. Press or pull the 3switch
in any direction.
To raise the sliding sunroof again, press the
3 switch in direction :. The rain-closing
feature remains activated. Operating the roller sunblinds for the
sliding sunroof
Important safety notes G
WARNING
When opening or closing the roller sunblind
parts of the body could be trapped between
the roller sunblind and the frame or sliding
sunroof. There is a risk of injury.
When opening or closing make sure that no
parts of the body are in the sweep of the roller sunblind.
If someone is trapped:
R release the switch immediately or
R during automatic operation, press the
switch briefly in any direction
The opening/closing process is stopped.
The roller sunblinds shield the vehicle interior from sunlight. The two roller sunblinds can
only be opened and closed together when the sliding sunroof is closed.
Roller sunblinds reversing feature The roller sunblinds are equipped with an
automatic reversing feature. If a solid object
blocks or restricts a roller sunblind during the
automatic closing process, the roller sunblind
opens again automatically. However, the
automatic reversing feature is only an aid, not Panorama sliding sunroof
103Opening and closing Z
a substitute for your attention when closing
the roller sunblind. G
WARNING
The reversing feature especially does not
react to soft, light and thin objects, such as
small fingers. This means that the reversing
feature cannot prevent someone being trap-
ped in these situations. There is a risk of
injury.
When closing make sure that no parts of the
body are in the sweep of the roller sunblind.
If someone is trapped:
R release the switch immediately or
R during automatic operation, press the
switch briefly in any direction
The closing process is stopped.
Opening and closing Overhead control panel
: To open
; To open
= To close
X Turn the key to position 1or 2in the ignition
lock.
X Press or pull the 3switch in the corre-
sponding direction.
i If you press/pull the
3switch beyond
the point of resistance, automatic opera-
tion is started in the corresponding direc-
tion. You can stop automatic operation by
pressing/pulling again. Resetting the sliding sunroof and the
roller sunblinds If the sliding sunroof or the roller sunblinds do
not move smoothly, reset the sliding sunroof
and the roller sunblinds:
X Turn the key to position 1or 2in the ignition
lock.
X Pull the 3switch repeatedly to the point
of resistance in the direction of arrow =
until the sliding sunroof is fully closed.
X Keep the 3switch pulled for an addi-
tional second.
X Pull the 3switch repeatedly to the point
of resistance in the direction of arrow =
until the roller sunblinds are fully closed.
X Keep the 3switch pulled for an addi-
tional second.
X Make sure that the sliding sunroof
(Y page 102) and the roller sunblinds
(Y page 104) can be fully opened and
closed again.
X If this is not the case, repeat the steps
above again. 104
Panorama sliding sunroofOpening and closing
Problems with the sliding sunroof
G
WARNING
If you do not reset the sliding sunroof after a malfunction or voltage supply interruption, then the
reversing function will malfunction or not work. The sliding sunroof closes with increased or
maximum force. Parts of the body could be trapped in the closing area in the process. This poses an increased risk of injury or even fatal injury.
In such or similar situations always make sure that no parts of the body are in the closing area.
Always reset the sliding sunroof after a malfunction or voltage supply interruption. Problem
Possible causes/consequences and
M MSolutions The sliding sunroof can-
not be closed and you
cannot see the cause. If the sliding sunroof is obstructed during closing and reopens
again slightly:
X Immediately after the sliding sunroof blocks, pull the 3
switch in the overhead control panel down to the point of resist-
ance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed with increased force.
If the sliding sunroof is obstructed again during closing and
reopens again slightly:
X Immediately after the sliding sunroof blocks, pull the 3
switch in the overhead control panel down to the point of resist-
ance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed without the anti-entrapment fea-
ture. Panorama sliding sunroof
105Opening and closing Z