2013 MERCEDES-BENZ GLA SUV heating

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10seconds before restarting the engine.
X Shift the transmission to position D.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention. R
If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel
vehicles with a petrol engine. Do not switch Refuelling
175Driving and parking Z

R
observe the gearshift recommendation.
R drive the vehicle in drive program E(vehi-
cles with automatic transmission).
i On long journeys at a constant speed, e.g.
on the motorway, only the bar for Constant
Constant
will change.
i The ECO display summarises the driving
characteristics from the start of the journey
to its completion. Therefore, there are
dynamic changes in the bars at the start of a journey. During a prolonged driving time,these changes are smaller. For more
dynamic changes, perform a manual reset.
For further information on the ECO display,
see (Y page 238). Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients Change into a lower gear in good time on long
and steep downhill gradients. Take particular note of this when driving a laden vehicle and
when towing a trailer. For vehicles with auto-
matic transmission, you need to have selec-
ted manual drive program M(Y page 172).
i This also applies if you have activated
cruise control, SPEEDTRONIC or DIS-
TRONIC PLUS.
This will use the braking effect of the engine, so less braking will be required to maintain
vehicle speed. This relieves the load on the
brake system and prevents the brakes from
overheating and wearing too quickly. i
Briefly depressing the accelerator pedal
on downhill gradients while the manual
drive program Mis temporarily activated
(vehicles with automatic transmission): the automatic transmission may switch back to
the last active automatic drive program Eor
S. The automatic transmission may shift to a higher gear. This can reduce the engine's
braking effect.
Heavy and light loads G
WARNING
The braking system can overheat if you leave your foot on the brake pedal while driving.
This increases the braking distance and could
even cause the braking system to fail. There is
a risk of an accident.
Never use the brake pedal as a footrest. Do
not simultaneously depress both the brake
pedal and the accelerator pedal while driving.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If heavy demands are made on the brakes, do not park the vehicle immediately. Drive on for
a short while. This allows the airflow to cool
the brakes more quickly.
If the brakes have been used only moderately,
you should occasionally test their effective-
ness. To do this, brake more firmly from a
higher speed, paying attention to traffic con-
ditions. This improves the grip of the brakes.
Wet road surfaces If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first time. This may also occur after a car wash orafter driving through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi-
cle washed, brake firmly while paying atten- Driving tips
183Driving and parking Z

tion to the traffic conditions. This will warm up
the brake discs, thereby drying them more
quickly and protecting them against corro-
sion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance.
R Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
New brake pads/linings New and replaced brake pads and discs only
reach their optimum braking effect after sev-
eral hundred kilometres of driving. Compen-
sate for this by applying greater force to the
brake pedal.
For safety reasons, Mercedes-Benz recom-
mends that you only have brake pads/linings fitted to your vehicle which have been
approved for Mercedes-Benz vehicles or
which correspond to an equivalent quality
standard. Brake pads/linings which have not been approved for Mercedes-Benz vehicles or
which are not of an equivalent quality could
affect your vehicle's operating safety. Driving on wet roads
Aquaplaning If water has accumulated to a certain depth
on the road surface, there is a danger of aqua-
planing occurring, even if:
R you are driving at low speeds
R the tyres have adequate tread depth For this reason, drive in the following manner
in the event of heavy rain or in conditions in
which aquaplaning can occur:
R lower your speed
R avoid tyre ruts
R avoid sudden steering movements
R brake carefully
Driving on flooded roads !
Bear in mind that vehicles travelling in
front or in the opposite direction create
waves. This may cause the maximum per-
missible water depth to be exceeded.
These notes must be observed under all
circumstances. You could otherwise dam-
age the engine, the electronics or the trans- mission.
If you have to drive on stretches of road on
which water has collected, you should never
drive at speeds above walking pace.
Always observe the maximum fording depth
values (Y page 392). Winter driving
G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To 184
Driving
tipsDriving an d parking

R
Use the left-hand steering wheel gearshift
paddle to shift to a lower gear appropriate
to the gradient.
R Use the left-hand gearshift paddle to shift
to a lower gear on long and steep downhill
gradients.
i Hill start assist will aid you when pulling
away on a hill.
For further information about hill start
assist, see (Y page 161).
Do not shift into transmission position N
when driving off-road. You could lose control
of the vehicle if you attempt to brake the
vehicle using the service brake. If the gradient
is too steep for your vehicle, back up in
reverse gear.
Always observe the approach/departure
angle values (Y page 393).
Maximum gradient-climbing capability Always observe the maximum gradient climb-
ing ability values (Y page 393).
Hilltops When driving up an uphill gradient, slightly
reduce pressure on the accelerator immedi-
ately before reaching the brow of the hill.
Make use of the vehicle's own impetus to
travel over the brow.
This style of driving prevents:
R the vehicle from lifting off the ground on the
brow of a hill
R the vehicle from travelling too quickly down
the other side.
Driving downhill R
Drive slowly.
R Do not drive at an angle down steep
inclines. Steer into the line of fall and drive
with the front wheels aligned straight. Oth- erwise, the vehicle could slip sideways, tip
and overturn. R
Before tackling steep downhill gradients,
use the left-hand steering wheel gearshift
paddle to shift to a lower gear.
R Activate DSR. If this is not sufficient, brake
gently. When doing so, make sure that the
vehicle is facing in the direction of the line
of fall.
R Check that the brakes are working normally
after a long downhill stretch.
i Off-road ABS is activated when the off-
road program is selected.
At speeds below 30 km/h the front wheels
lock cyclically during braking. The digging-
in effect achieved in the process reduces
the stopping distance when driving off-
road. The steerability of the vehicle is con-
siderably reduced if the wheels lock. Driving systems
Cruise control
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. You must
select a lower gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. For vehi-
cles with automatic transmission, you need to have selected manual drive program M
(Y page 172). By doing so, you will make use
of the braking effect of the engine. This
relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly.
Use cruise control only if road and traffic con- ditions are appropriate for maintaining a
steady speed for a prolonged period. You canstore any road speed above 30 km/h.
Important safety notes If you fail to adapt your driving style, cruise
control can neither reduce the risk of an acci-
dent nor override the laws of physics. Cruise 188
Driving systemsDriving and parking

R
on vehicles with manual transmission, you
shift to a gear that is too high, and as a
result the engine speed is too low
R on vehicles with automatic transmission,
you shift into position Nwhile driving
If cruise control is deactivated, you will hear a warning tone. You will see the Cruise con‐
Cruise con‐
trol off
trol off message in the multifunction dis-
play for approximately five seconds.
i The last speed stored is cleared when you
switch off the engine. SPEEDTRONIC
General notes SPEEDTRONIC brakes automatically so that
you do not exceed the set speed. You must
select a lower gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. For vehi-
cles with automatic transmission, you need to have selected manual drive program M
(Y page 172). By doing so, you will make use
of the braking effect of the engine. This
relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly. If you need additional
braking, depress the brake pedal repeatedly
rather than continuously.
You can set a variable or permanent limit
speed:
R variable for speed limits, e.g. in built-up
areas
R permanent for long-term speed restric-
tions, e.g. when driving with winter tyres
fitted (Y page 193)
i The speed indicated in the speedometer
may differ slightly from the limit speed
stored.
Important safety notes If you fail to adapt your driving style, SPEED-
TRONIC can neither reduce the risk of an
accident nor override the laws of physics. SPEEDTRONIC cannot take into account
road, weather or traffic conditions. SPEED-
TRONIC is only an aid. You are responsible for
the distance to the vehicle in front, for vehicle speed, for braking in good time, and for stay-ing in lane.
If there is a change of drivers, advise the new
driver of the speed stored.
Variable SPEEDTRONIC General notes
With the cruise control lever, you can operate
cruise control or DISTRONIC PLUS and vari-
able SPEEDTRONIC.
The LIM indicator lamp on the cruise control
lever indicates which system you have selec- ted:
R LIM indicator lamp off: cruise control or
DISTRONIC PLUS is selected.
R LIM indicator lamp on: variable SPEED-
TRONIC is selected.
When the engine is running, you can use the
cruise control lever to limit the speed to any
speed between 30 km/h and the technically
permitted maximum speed of the vehicle. If
the set value of permanent SPEEDTRONIC is
lower then this value applies (Y page 193). :
To store the current speed or a higher
speed
; LIM indicator lamp
= To store the current speed and calling up
the last stored speed
? To store the current speed or a lower
speed Driving systems
191Driving and parking Z

There are several ways to deactivate variable
SPEEDTRONIC:
X Briefly press the cruise control lever for-
wards B.
or X Briefly press the cruise control lever in the
direction of arrow A.
LIM indicator lamp ;in the cruise control
lever goes out. Variable SPEEDTRONIC is
deactivated.
Cruise control or DISTRONIC PLUS is selec-
ted.
Vehicles with manual transmission:
SPEEDTRONIC switches off if you shift to a
higher gear and as a result, the engine speed
is too low.
i The last speed stored is cleared when you
switch off the engine.
Permanent SPEEDTRONIC You can use the on-board computer to limit
the speed permanently to a value between
160 km/h(e.g. for driving on winter tyres) and the maximum speed (Y page 248).
Shortly before the stored speed is reached, it appears in the multifunction display.
Permanent SPEEDTRONIC remains active
even if variable SPEEDTRONIC is deactivated.
You cannot exceed the stored limit speed
even if you depress the accelerator pedal
beyond the pressure point (kickdown). DISTRONIC PLUS
General notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the dis-
tance to the vehicle detected in front. Vehi-
cles are detected with the aid of the radar
sensor system. DISTRONIC PLUS brakes
automatically so that the set speed is not
exceeded. Change into a lower gear in good time on long
and steep downhill gradients. Take particular
note of this when driving a laden vehicle. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
If DISTRONIC PLUS detects that there is a risk of a collision, you will be warned visually and
acoustically. Without your intervention, DIS-
TRONIC PLUS cannot prevent a collision. An
intermittent warning tone will then sound and the distance warning lamp will light up in theinstrument cluster. Brake immediately to
increase the distance to the vehicle driving in
front, or take evasive action, provided it is
safe to do so.
DISTRONIC PLUS operates in the range
between 0 km/h and 200 km/h.
Do not use DISTRONIC PLUS while driving on roads with steep gradients.
Important safety notes G
WARNING
DISTRONIC PLUS does not react to:
R people or animals
R stationary obstacles on the road, e.g. stop-
ped or parked vehicles
R oncoming and crossing traffic
As a result, DISTRONIC PLUS may neither give
warnings nor intervene in such situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. G
WARNING
DISTRONIC PLUS cannot always clearly iden- tify other road users and complex traffic sit-
uations.
In such cases, DISTRONIC PLUS may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
R accelerate unexpectedly Driving systems
193Driving and parking
Z

This can impair the vehicle's handling char-
acteristics. Adapt your driving style accord-
ingly. Maintain a safe distance. Drive care-
fully.
When towing a trailer, always adjust your
speed to the current road and weather con-
ditions. Do not exceed the maximum permis- sible speed for your vehicle/trailer combina-
tion.
General notes X
When towing a trailer, set the tyre pressure
on the rear axle of the towing vehicle for a
maximum load; see the tyre pressure table in the fuel filler flap (Y page 356).
Please note that when towing a trailer, PARK-
TRONIC (Y page 206) and Blind Spot Assist
(Y page 222) availability is limited or not avail-
able at all.
i The height of the ball coupling changes
with the load of the vehicle. If necessary,
use a trailer with a height-adjustable draw- bar.
You will find fitting dimensions and loads
under "Technical data" (Y page 393).
Driving tips i
Observe the notes on ESP ®
trailer stabi-
lisation (Y page 80).
The maximum permissible speed for vehicle/
trailer combinations depends on the type of
trailer. Before beginning the journey, check
the trailer's documents to see what the max- imum permitted speed is. Observe the legally
prescribed maximum speed in the relevant
country.
For certain Mercedes-Benz vehicles, the max-
imum permissible rear axle load is increased
when towing a trailer. Refer to the "Technical
data" section to find out whether this applies to your vehicle. If you utilise any of the added
maximum rear axle load when towing a trailer, the vehicle/trailer combination may not
exceed a maximum speed of 100 km/h for reasons concerning the operating permit.
This also applies in countries in which the
permissible maximum speed for vehicle/
trailer combinations is above 100 km/h.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison to when driving without a trailer and it will
consume more fuel.
Change into a lower gear in good time on long
and steep downhill gradients. For vehicles
with automatic transmission, you need to
have selected manual drive program M
(Y page 172).
i This also applies if you have activated
cruise control, SPEEDTRONIC or DIS-
TRONIC PLUS.
This will use the braking effect of the engine,
so less braking will be required to maintain
vehicle speed. This relieves the load on the
brake system and prevents the brakes from
overheating and wearing too quickly. If you
need additional braking, depress the brake
pedal repeatedly rather than continuously.
i Briefly depressing the accelerator pedal
on downhill gradients while the manual
drive program Mis temporarily activated
(vehicles with automatic transmission): the automatic transmission may switch back to
the last active automatic drive program Eor
S. The automatic transmission may shift to
a higher gear. This can reduce the engine's braking effect.
Driving tips If the trailer swings from side to side:
X Do not accelerate.
X Do not countersteer.
X Brake if necessary. Towing a trailer
227Driving and parking Z

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 25). Important safety notes
G
WARNING
Operating the integrated information systems and communications equipment in the vehicle
while driving will distract you from traffic con-
ditions. You could then lose control of the
vehicle. There is a risk of an accident.
Only operate these devices if road traffic con-
ditions permit. If you are unsure about the
surrounding conditions, pull over to a safe
location and make entries only while the vehi-
cle is stationary. G
WARNING
If the instrument cluster has failed or mal-
functioned, you may not recognise function
restrictions relevant to safety. The operating
safety of your vehicle may be impaired. There is a risk of an accident.
Drive on carefully. Have the vehicle checked
at a qualified specialist workshop immedi-
ately.
You must observe the legal requirements for
the country in which you are currently driving when operating the on-board computer.
The on-board computer only shows messages
or warnings from certain systems in the mul- tifunction display. You should therefore make
sure your vehicle is operating safely at all times. Otherwise, a vehicle that is not oper-
ating safely may cause an accident.
For an overview, see the instrument panel
illustration (Y
page 32). Displays and operation
Instrument cluster lighting
The lighting in the instrument cluster, in the
displays and the controls in the vehicle inte-
rior can be adjusted using the brightness con- trol knob.
The brightness control knob is on the bottom
left of the instrument cluster (Y page 32).
X Turn the brightness control knob clockwise
or anti-clockwise.
If the light switch is set to Ã,Tor
L, the brightness is dependant upon
the brightness of the ambient light.
i The light sensor in the instrument cluster
automatically controls the brightness of
the multifunction display.
In daylight, the displays in the instrument
cluster are not illuminated. Coolant temperature gauge
G
WARNING
If you open the bonnet while the engine is
overheating or while there is a fire in the
engine compartment, you could come into
contact with hot gases or other leaking ser-
vice products. There is a danger of injury.
Allow an overheating engine to cool down
before opening the bonnet. If there is a fire in the engine compartment, leave the bonnet
closed and notify the fire brigade.
The coolant temperature gauge is in the
instrument cluster on the right-hand side.
Under normal operating conditions and with
the specified coolant level, the coolant tem-
perature may rise to 120 †. 234
Displays and operationOn-board computer and displays