Problems with the sliding sunroof
G
WARNING
If you close the sliding sunroof again immediately after it has been blocked or reset, the sliding
sunroof closes with increased or maximum force. The reversing feature is then not active. Parts
of the body could be trapped in the closing area in the process. This poses an increased risk of
injury or even fatal injury.
Make sure that no parts of the body are in the closing area.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the switch briefly in any direction
The closing process is stopped.
! If the sliding sunroof still cannot be opened or closed as a result of a malfunction, contact
a qualified specialist workshop.
Your vehicle may be equipped with a sliding sunroof or a panorama roof with power tilt/sliding
panel. In this section, the term "sliding sunroof" refers to both types of sliding sunroof. Problem Possible causes/consequences and
0001 Solutions
The sliding sunroof
cannot be closed and
you cannot see the
cause. If the sliding sunroof is obstructed during closing and reopens
again slightly:
X
Immediately after the sliding sunroof blocks, pull the 0002
switch in the overhead control panel down to the point of
resistance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed with increased force.
If the sliding sunroof is obstructed again during closing and then
reopens slightly:
X Immediately after the sliding sunroof blocks, pull the 0002
switch in the overhead control panel down to the point of
resistance and hold it until the sliding sunroof is closed.
The sliding sunroof is closed without the anti-entrapment
feature. 100
Sliding sunroofOpening and closing
Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 28).Correct driver's seat position
G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R faste nthe seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine. X
Observe the safety guidelines on seat
adjustment (Y page 103).
X Make sure that seat 0021is adjusted
properly.
Electrical seat adjustment (Y page 104)
When adjusting the seat, make sure that:
R you are as far away from the driver's air bag
as possible.
R you are sitting in a normal upright position.
R you can fasten the seat belt properly.
R you have moved the backrest to an almost
vertical position.
R you have set the seat cushion angle so that
your thighs are gently supported.
R you can depress the pedals properly.
X Check whether the head restraint is
adjusted properly.
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by
the center of the head restraint.A lso make
sure that you have adjusted the head
restraint so that the back of your head is as
close to the head restraint as possible .This
will be the case if the head restraint is
adjusted correctly (Y page 105).
X Observe the safety guidelines on steering
wheel adjustment (Y page 115).
X Make sure that steering wheel 0002is
adjusted properly.
Adjusting the steering wheel manually
(Y page 115)
Adjusting the steering wheel electrically
(Y page 116)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent.
R you can move your legs freely.
R you can see all the displays in the
instrumentc luster clearly.
X Observe the safety guidelines for seat belts
(Y page 54). 102
Correct driver's seat positionSeats, steering wheel and mirrors
belt can no longer offer the intended level
of protection and could even cause injuries.
R Ac hild restraint system would no longer be
anchored or positioned correctly and would
not be able to perform its required function.
R The seat backrests cannot restrain objects
or loads in the cargo compartment.
There is an increased risk of injury.
Always make sure that the seat and backrest
are engaged as described:
R before traveling with a passenger on a seat
with the EASY-ENTRY/EXIT feature
R after you have adjusted the seat
R after the EASY-ENTRY/EXIT feature has
been used
R after the cargo compartment enlargement
has been folded forwards G
WARNING
The seat does not engage in the entry/exit
position. The seat could fold back suddenly,
e.g. when accelerating, braking, changing
direction suddenly or in the event of an
accident. Persons in the sweep of the seat
could become trapped. There is a risk of
injury.
Always fold back a seat which has been folded
forwards before you pull away.M ake sure that
the seat and backres tengage fully.
General notes
To enter or exi tthe 3rd row of seats: the outer
left and right seats of the 2nd row can be
folded down.
One of the outer seats of the 2nd row is in the
entry/exit position: the multifunction display
shows, e.g. the 2nd Seat Row, Right Not
Locked display message.
If you fold the seat back until it engages, the
display message disappears.
Pull the backrest firmly to ensure that it is fully
engaged. i
Further related subjects:
R Cargo compartmente nlargement
(folding the 2nd row of seats forwards)
(Y page 340)
R Folding the seats in the 3rd row
forwards/back (Y page 107)
Entry position The release handle for the EASY-ENTRY/EXIT
feature is located on the entry side on the
back of each outer seat in the 2nd row of
seats.
X
Move the head restraint to the lowest
positio n(Ypage 106).
X Pull release handle 0003in the direction of
the arrow to the pressure point and hold it
in this position.
The backrest folds forwards.
You have two options for folding the seat
down fully.
X Pull release handle 0003again in the direction
of the arrow to the pressure point and hold
it in this position.
or
X Pull on release loop 0002in the direction of
the arrow and hold in this position.
X Lift up the seat until it folds forwards.
i Vehicles with memory function:
The corresponding fron tseat moves
slightly forwards. Seats
109Seats, steering wheel and mirrors Z
Entry position
Exit position
G
WARNING
Whe nyou adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. There is arisk of injury.
Make sure when adjusting aseat that no one
has any body parts in the sweep of the seat.
i Further related subjects:
R Important safety notes on air bags
(Y page 44)
R Securing children in the vehicle
(Y page 60) If you wish to exit the 3rd row of seats, fold
down the outer seat on the right-hand side as
follows.
The release loop for the EASY-ENTRY/EXIT
feature is located at the bottom on the back
of each outer seat in the 2nd row. X
Pull on release loop 0002in the direction of
the arrow and hold in this position.
The backrest folds forwards.
X Pull on release loop 0002again in the
direction of the arrow and hold in this
position.
X Lift up the seat until it folds forwards.
i Vehicles with memory function:
The corresponding fron tseat moves
slightly forwards. Exit position
i
Vehicles with memory function:
Call up the programmed seat setting using
the memory buttons in order to return the
fron tseat to the saved position.
Moving the outer seats back to the normal
position (2nd row of seats) G
WARNING
If the seat and backrest are not engaged, they
can fold forwards, e.g. in the event of sudden
braking or an accident.
R This will cause the vehicle occupants to be
forced into the seat belt by a seat or
backrest which is not engaged. The seat
belt can no longer offer the intended level
of protection and could even cause injuries.
R Ac hild restraint system would no longer be
anchored or positioned correctly and would
not be able to perform its required function.
R The seat backrests cannot restrain objects
or loads in the cargo compartment.
There is an increased risk of injury. 110
SeatsSeats, steering wheel and mirrors
Problems with the seat heating
Problem Possible causes/consequences and
0001 Solutions
The seat heating has
switched off
prematurely or cannot
be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating will
switch back on automatically. Switching the seat ventilation on/off
Activating/deactivating The three blue indicator lamps in the buttons
indicate the ventilation level you have
selected.
X
Make sure that the SmartKey is in position
2in the ignition lock.
X To switch on: press button0002repeatedly
until the desired ventilation level is set.
X To switch off: press button0002repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
ventilation may switch off.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature (Y page 93). The seat
ventilation of the driver's seat
automatically switches to the highest level. 114
SeatsSeats, steering wheel and mirrors
Problems with the seat ventilation
Problem Possible causes/consequences and
0001 Solutions
The seat ventilation has
switched off
prematurely or cannot
be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat ventilation will
switch back on automatically. Steering wheel
Important safety notes
G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine. G
WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. Adjusting the steering wheel
manually
G
WARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident. Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
0002
Release lever
0003 To adjust the steering wheel height
0021 To adjust the steering wheel position
(fore-and-aft adjustment)
X Push release lever 0002down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired
position.
X Push release lever 0002up completely.
The steering column is locked.
X Check if the steering column is locked.
When doing so, try to push the steering
wheel up or down or try to move it in the
fore-and-aft direction. Steering wheel
115Seats, steering wheel and mirrors Z
Adjusting the steering wheel
electrically
0002
To adjust the steering wheel height
0003 To adjust the steering wheel position
(fore-and-aft adjustment)
The steering wheel can also be adjusted when
the SmartKey is removed from the ignition
lock.
i Further related subjects:
R EASY-ENTRY/EXIT feature
(Y page 117)
R Storing settings (Y page 121)Steering wheel heating
Activating/deactivating X
Make sure that the SmartKey is in position
2in the ignition lock.
X To switch on/off: turn the lever in the
direction of arrow 0002or0003.
Indicato rlamp 0021lights up or goes out. Vehicles without KEYLESS-GO
:when you
remove the SmartKey from the ignition lock,
the steering wheel heating is deactivated.
Vehicles with KEYLESS-GO: when you switch
off the ignition and open the driver's door, the
steering wheel heating is deactivated. 116
Steering wheelSeats, steering wheel and mirrors
Problems with the steering wheel heating
Problem Possible causes/consequences and
0001 Solutions
The steering wheel
heating has switched
off prematurely or
cannot be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants –particularly childre n–could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is
making adjustments, make sure that no one
has any body parts in the sweep of the
steering wheel.
If somebody becomes trapped:
R press one of the memory function position
buttons, or
R move the switch for steering wheel
adjustmen tinthe opposite direction to that
in which the steering wheel is moving.
The adjustment process is stopped. G
WARNING
If children activate the EASY-ENTRY/EXIT
feature, they can become trapped,
particularly when unattended. There is a risk
of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident. Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting
in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board
computer (Y page 281).
Position of the steering wheel when the
EASY-ENTRY/EXIT featurei s active The steering wheel swings upwards when
you:
R
remove the SmartKey from the ignition lock
R open the driver's door with KEYLESS-GO in
position 1
R open the driver's door and the SmartKey is
in position 0or 1in the ignition lock
i The steering wheel only moves upwards if
it has not already reached the upper end
stop.
Position of the steering wheel for
driving The steering wheel is moved to the last
selected position when:
R
the driver's door is closed
R you insert the SmartKey into the ignition
lock
or
R you press the Start/Stop button once on
vehicles with KEYLESS-GO
When you close the driver's door with the
ignition switched on, the steering wheel is Steering wheel
117Seats, steering wheel and mirrors Z