Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes
(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send
us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or Customer Service (Canada) at
1-800-387-0100
. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service
facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Sports Utility Vehicle
G
WARNING
This Sport Utility Vehicle is designed for both
on-road
and off-road use. It can go places and
perform tasks for which conventional 2-wheel
drive passenger cars are not intended. This
vehicle will handle and maneuver differently
from conventional passenger cars in driving 22
Introduction
!
If a warning tone sounds and the
Release Park. Brake message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to
position D or R.
i Before driving off, wait until the gear
change is fully completed.
X Release the parking brake ( Y page 157).
X Release the brake pedal.
X Carefully depress the accelerator pedal.
i It is only possible to shift the automatic
transmission from position P to a different
position if you depress the brake pedal.
Only then is the selector lever lock
released.
i The
vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic
locking feature (Y page 220).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Hill start assist G
WARNING
After a short time, hill start assist will no
longer brake your vehicle and it could roll
away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient. It holds the vehicle for a short time after you
have
removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and to depress it before the vehicle begins to
roll.
X Take your foot off the brake pedal.
i Once you have taken your foot off the
brake pedal, the vehicle is held for around
one second.
X Pull away.
Hill start assist will not function if:
R you are pulling away on a level road or on
a downhill gradient.
R the transmission is in position N.
R the parking brake is applied.
R ESP ®
is malfunctioning. ECO start/stop function (AMG
vehicles)
Important safety notes G
WARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically.
The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes The ECO start/stop function is only available
for the G 63 AMG.
The ECO start/stop function switches the
engine off automatically when the vehicle
stops moving.
The engine starts automatically when the
driver wants to pull away again. The ECO
start/stop function thereby helps you to
reduce the fuel consumption and emissions
of your vehicle. Driving
141
Driving and parking Z
Problems with the engine
Problem Possible causes/consequences and
M SolutionsThe engine does not
start.
The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the SmartKey back to position 0
in the ignition lock before
attempting to start the engine again.
X Try to start the engine again (Y page 140). Avoid excessively
long and frequent attempts to start the engine, as this
(Y page 139) will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor
can be heard. The
yellow reserve fuel
warning lamp is lit and
the needle of the fuel
gauge display shows 0. The fuel tank is empty.
X
Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 308).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop.144
DrivingDriving and parking
X
Pull oil dipstick : out of the dipstick guide
tube.
X Wipe off oil dipstick :.
X Slowly slide oil dipstick : into the guide
tube to the stop, and take it out again.
The
oil level is correct if the level is between
MIN mark = and MAX mark ;.
X Add oil if necessary.
Checking the oil level using the on-
board computer !
Do
not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off.
G 65 AMG: the oil level can be checked using
the on-board computer only.
On all other models, the oil dipstick must be
used to check the engine oil level.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
X Make sure that the SmartKey is in position
2 in the ignition lock.
X Press the & or * button on the
steering wheel to select the following
message: The measurement takes a few seconds. You
will
see one of the following messages in the
multifunction display:
R Engine Oil Level OK
R Add 1.0 qt (Canada: 1.0 liter) to
reach maximum oil level. R
Add 1.5 qts (Canada: 1.5 liters) to
reach maximum oil level.
R Add
2.0 qts. (Canada: 2.0 liters ) to
reach maximum oil level.
X Add oil if necessary.
If the engine is at normal operating
temperature and the Engine Oil Reduce
Oil Level message appears, the engine oil
level is too high.
X Have excess oil siphoned off.
If the Switch ignition on to check
engine oil level message appears:
X Turn the SmartKey to position 2 in the
ignition lock ( Y page 139).
If the Observe Waiting Time message
appears:
X If the engine is at normal operating
temperature: repeat the measurement
after about five minutes.
X If the engine is not at normal operating
temperature: (e.g. if the engine was only
started briefly) repeat the measurement
after about 30 minutes.
If the Engine Oil level Not With
Engine On message appears:
X Switch off the engine.
X If the engine is at normal operating
temperature: wait about five minutes
before carrying out the measurement.
X If the engine is not at normal operating
temperature: e.g. if the engine was only
started briefly, wait approximately
30 minutes before carrying out the
measurement.
i If you wish to cancel the measurement,
press the * or & button on the
multifunction steering wheel. 290
Engine compartment
Maintenance and care
Adding engine oil
H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service
system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R replacing engine oil and oil filters after
the interval for replacement specified by
the service system has been exceeded
R using engine oil additives.
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic
converter. Have excess oil siphoned off. Example: engine oil cap
X
Turn cap :
counter-clockwise and remove
it.
X Add the amount of oil required. Observe the specifications in the on-board
computer
when doing so or fill carefully to the
maximum mark on the oil dipstick.
Further information on engine oil
(Y page 353).
i The difference between the minimum
mark and the maximum mark on the oil
dipstick is approximately 2.1 US qt (2 l).
X Replace cap : on the filler neck and
tighten clockwise.
Ensure that the cap locks into place
securely. Additional service products
Checking the coolant level G
WARNING
In order to avoid potentially serious burns:
R use extreme caution when opening the
hood if there are any signs of vapor or
coolant
leaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
R do not remove the pressure cap on the
coolant tank if the coolant temperature is
above 158 ‡ (70 †). Allow the engine to
cool down before removing the cap. The
coolant tank contains hot fluid and is under
pressure.
R using a cloth, slowly turn the cap
approximately Ö turn to relieve excess
pressure. If you open the cap immediately,
pressurized scalding hot fluid and vapor will
be blown out.
R do not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts. Engine compartment
291
Maintenance and care Z
Jump-starting
G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Do not inhale any battery gases. Do not lean over
the battery. Keep children away from batteries. Wash battery acid immediately with water and
seek medical attention. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk
of an explosion.
Particularly avoid fire, naked flames, creating sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It
is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle
or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting. G
WARNING
Non-combusted fuel can collect in the exhaust system and ignite. There is a risk of fire. Avoid
repeated and lengthy starting attempts.
! Avoid repeated and lengthy starting attempts. Otherwise, non-combusted fuel may
damage the catalytic converter and create a risk of fire.
Do not use a rapid charging device to start the vehicle.
Make sure the jumper cables are not damaged.
Make sure the jumper cables are not touching any other metal objects when they are
connected to the battery. 308
Jump-starting
Breakdown assistance
R
Coolant
R Brake fluid
R Windshield washer fluid
R Climate control system refrigerant
Components and service products must be
matched. You should therefore only use
products
that have been tested and approved
by Mercedes-Benz.
Information on tested and approved products
can be obtained at an authorized Mercedes-
Benz Center or on the Internet at http://
bevo.mercedes-benz.com .
You can recognize service products approved
by Mercedes-Benz by the following
inscription on the containers:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB Approval (e.g. MB Approval 229.51)
Other designations or recommendations
indicate a level of quality or a specification in
accordance with an MB Sheet number (e.g.
MB 229.5). They have not necessarily been
approved by Mercedes-Benz. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and,
if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You
must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. If you or others come into contact with fuel,
observe the following:
R
Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance
without delay.
R If fuel is swallowed, seek medical
assistance without delay. Do not induce
vomiting.
R Immediately change out of clothing which
has come into contact with fuel.
Tank capacity Total capacity
All models
25.4 US gal
(96.0 l) Of which reserve
All models
Approximate
ly 3.7 US gal (14.0 l) Gasoline (EN 228)
Fuel grade
!
Do
not use diesel to refuel vehicles with a
gasoline engine. Even small amounts of the
wrong fuel result in damage to the fuel
system and engine.
! You should only refuel with unleaded
premium-grade gasoline as this avoids
damaging the catalytic converter.
If engine running problems are apparent,
have the cause checked immediately and
repaired. Excess unburned fuel can
otherwise enter the catalytic converter,
leading to overheating and possibly
causing a fire. Service products and filling capacities
351Technical data Z