2013 MERCEDES-BENZ E-Class WAGON remote start

PASSENGER AIR BAG OFF indicator
lamp
...................................................... 48
Pedals ................................................. 178
Plastic hooks ..................................... 295
Plastic trim (cleaning instructions) .
339
Power washers .................................. 335
Power windows see Side windows
PRE-SAFE ®
(anticipatory occupant
protection) Display message ............................ 249
Operation ......................................... 54
PRE-SAFE ®
Brake
Activating/deactivating ................. 237
Display message ............................ 250
Function/notes ................................ 72
Warning lamp ................................. 285
Preventive occupant safety
system
see PRE-SAFE ®
(anticipatory
occupant protection)
Product information ............................22
Program selector button .................. 165
Pulling away Automatic transmission ................. 156Q
Qualified specialist workshop ...........25 R
RACE START (AMG vehicles) .............198
RACETIMER (on-board computer) .... 243
Radar sensor system Activating/deactivating

.................241
Display message ............................ 262
Radiator cover ................................... 329
Radio Selecting a station .........................233
see separate operating instructions
Reading lamp ..................................... 128
Rear axle level control (AMG
adaptive sport suspension
system) .............................................. 200Rear compartment
Setting the airflow ......................... 145
Setting the air vents

...................... 149
Setting the temperature ................ 144
Rear fog lamp
Display message ............................ 256
Switching on/off ........................... 123
Rear seat
Display message ............................ 273
Folding the backrest forwards/
back ............................................... 293
Rear sill protector ............................. 303
Rear view camera Cleaning instructions ..................... 338
Function/notes ............................. 208
Switching on/off ........................... 209
Rear-view mirror
Anti-glare (manual) ........................113
Dipping (automatic) .......................115
Rear window blind ............................ 307
Rear window defroster Problem (malfunction) ...................147
Switching on/off ........................... 147
Rear window wiper
Replacing the wiper blade .............. 134
Switching on/off ........................... 133
Refueling
Fuel gauge ............................... 31, 227
Important safety notes .................. 169
Refueling process .......................... 170
see Fuel
Remote control
Garage door opener .......................320
Programming (garage door
opener) .......................................... 321
Reporting safety defects .................... 26
Reserve (fuel tank) see Fuel
Reserve fuel
Display message ............................ 260
Warning lamp ................................. 282
see Fuel
Residual heat (climate control) ........147
Restraint system see SRS (Supplemental Restraint
System) Index
15

Suspension tuning
AIRMATIC ...................................... 200
AMG adaptive sport suspension
system ........................................... 200
SETUP (on-board computer) .......... 243
Switching air-recirculation mode
on/off ................................................. 147
Switching off the alarm (ATA) ............75T
Tachometer ........................................ 228
Tailgate Display message
............................ 272
Emergency unlocking .......................92
Important safety notes .................... 87
Limiting the opening angle ............... 90
Opening/closing (automatically
from inside) ...................................... 90
Opening/closing (automatically
from outside) ................................... 89
Opening/closing (from outside) ....... 88
Opening dimensions ...................... 414
Tail lamps
Display message ............................ 255
Tank content
Fuel gauge ............................... 31, 227
Technical data
Emergency spare wheel ................. 402
Information .................................... 404
Tires/wheels ................................. 389
Vehicle data ................................... 414
TELEAID
Call priority .................................... 315
Downloading destinations
(COMAND) ..................................... 316
Downloading routes .......................319
Emergency call .............................. 312
Geo fencing ................................... 319
Important safety notes .................. 311
Locating a stolen vehicle ............... 318
MB info call button ........................ 315
Remote vehicle locking .................. 317
Roadside Assistance button .......... 314
Search & Send ............................... 316
Self-test ......................................... 312
Speed alert .................................... 319
System .......................................... 312Triggering the vehicle alarm ........... 320
Vehicle remote malfunction
diagnosis
....................................... 318
Vehicle remote unlocking .............. 317
Telephone
Accepting a call ............................. 235
Display message

............................ 273
Menu (on-board computer) ............ 234
Number from the phone book ........ 235
Redialing ........................................ 235
Rejecting/ending a call ................. 235
Telescopic rod (EASY-PACK load-
securing kit) ....................................... 301
Temperature Coolant .......................................... 227
Coolant (on-board computer) ......... 242
Engine oil (on-board computer) ...... 242
Outside temperature ...................... 228
Setting (climate control) ................ 144
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........75
Immobilizer ...................................... 74
Through-loading ................................ 293
Through-loading feature ...................293
Time see Separate Operator's Manual
Timing (RACETIMER) .........................243
TIREFIT kit .......................................... 345
Tire pressure Calling up (on-board computer) ..... 370
Checking manually ........................369
Display message ............................ 268
Maximum ....................................... 368
Notes ............................................. 367
Not reached (TIREFIT) .................... 347
Reached (TIREFIT) .......................... 347
Recommended ............................... 366
Tire pressure loss warning system
Important safety notes .................. 369
Restarting ...................................... 370
Tire pressure monitor
Checking the tire pressure
electronically ................................. 372
Warning message .......................... 372
Tire pressure monitoring system
Function/notes ............................. 370
Restarting ...................................... 373
Warning lamp ................................. 286 18
Index

The Product label with FCC ID and IC
certification number can be found in the
battery case of the SmartKey.
R Do not keep the SmartKey:
-with electronic devices, e.g. a mobile
phone or another SmartKey
- with
metallic objects, e.g. coins or metal
foil
- inside metallic objects, e.g. a metal case
This can affect the SmartKey's
functionality.
Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected. SmartKey functions
:
& To lock the vehicle
; F To open/close the tailgate
= % To unlock the vehicle
X To unlock centrally: press the %
button.
If you do not open the vehicle within
approximately

40 seconds of unlocking:
R the vehicle is locked again.
R the theft deterrent locking system is
armed again.
X To lock centrally: press the & button.
The SmartKey centrally locks/unlocks:
R the doors
R the trunk lid/tailgate
R the fuel filler flap When unlocking, the turn signals flash once.
When locking, they flash three times.
You

can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated using
the on-board computer (Y page 240).
When it is dark, the surround lighting also
comes on if it is activated in the on-board
computer (Y page 239). KEYLESS-GO
General notes Bear in mind that the engine can be started
by any of the vehicle occupants if there is a
KEYLESS-GO key in the vehicle.
Locking and unlocking centrally
You can start, lock or unlock the vehicle using
KEYLESS-GO.

To do this, you only need carry
the SmartKey with you. When you touch the
surface of the sensors on the vehicle's
outside door handles, KEYLESS-GO
establishes a radio connection between the
vehicle and the SmartKey. When the engine
is started and whilst you are driving,
KEYLESS-GO also checks whether a valid
SmartKey is in the vehicle by periodically
establishing radio contact.
You can combine the KEYLESS-GO functions
with those of a conventional key, e.g. using
KEYLESS-GO to unlock and pressing the
& button to lock.
When locking or unlocking with KEYLESS-GO,
the distance between the SmartKey and the
corresponding door handle must not be
greater than 3 ft (1 m). SmartKey
79
Opening/closing Z

X
Pull the trunk lid/tailgate down using
recess :.
X Wagon: allow the tailgate to drop into the
lock.
X If necessary, lock the vehicle with
the & button on the SmartKey
(Y page 79) or with KEYLESS-GO
(Y page 79).
i If a KEYLESS-GO key is detected in the
trunk/cargo compartment, the trunk lid/
tailgate will not lock.
Sedan: the trunk lid then opens again. Opening/closing automatically from
outside
Important safety notes G
WARNING
Ensure that the trunk lid/tailgate is closed
when the engine is running and the vehicle is
in motion. Among other dangers, deadly
carbon monoxide (CO) may enter the vehicle
interior and cause unconsciousness and even
death.
! The trunk lid/tailgate swings upwards
and to the rear when opened. Therefore,
make sure that there is sufficient clearance
above and behind the trunk lid/tailgate.
Opening You can open the trunk lid/tailgate
automatically using the SmartKey or the
handle in the trunk lid/tailgate.
X
Press and hold the F
button on the key
until the trunk lid/tailgate opens.
or
X If the trunk lid/tailgate is unlocked, pull the
handle

of the trunk lid/tailgate and let it go
again immediately ( Y page 88). Closing G
WARNING
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured. To prevent possible personal injury,
always

keep hands and fingers away from the
trunk opening when closing the trunk lid. Be
especially careful when small children are
around. To stop the closing procedure, do one
of the following:
R Press button F on the SmartKey.
R Press the remote trunk opening/closing
switch (on the driver's door).
R Press the trunk closing switch.
R Press the KEYLESS-GO locking/closing
switch.
R Pull the trunk lid handle.
Even with the SmartKey removed from the
starter switch or the SmartKey with KEYLESS-
GO removed from the vehicle, the remote
trunk opening/closing switch can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. Closing button and locking button (example:
Sedan)
:
Closing button
; Locking button
Sedan: on vehicles with the trunk lid remote
closing feature, you can close the trunk lid
automatically. On vehicles with trunk lid
remote

closing feature and KEYLESS-GO, you Trunk/cargo compartment
89
Opening/closing Z

can simultaneously close and lock the trunk
lid.
Wagon: on vehicles with KEYLESS-GO, you
can simultaneously close and lock the
tailgate.
X
To close: press closing button : in the
trunk lid/tailgate.
X To close and lock simultaneously:
Press closing button ; in the trunk lid/
tailgate.
i If you leave a KEYLESS-GO key in the
trunk/cargo compartment, the trunk lid/
tailgate will not lock. Opening/closing automatically from
inside
Important safety notes G
WARNING
Keep an eye on the area at the rear end of the
vehicle when operating the trunk lid/tailgate
with
the remote operating switch on the door.
Monitor the entire closing procedure to
ensure that there is no risk of injury to anyone
near the vehicle.
Release the switch on the door to interrupt
the closing procedure.
The remote operating switch can also be used
if the SmartKey has been removed from the
starter switch or the KEYLESS-GO key has
been removed from the vehicle. Never leave
children with no adult supervision in the
vehicle or with access to an unlocked vehicle.
If unsupervised children have access to a
vehicle, it could lead to an accident and/or
serious injury. G
WARNING
Ensure that the trunk lid/tailgate is closed
when
the engine is running and the vehicle is
in motion. Among other dangers, deadly
carbon monoxide (CO) may enter the vehicle
interior and cause unconsciousness and even
death. Opening/closing
X
To open: pull remote operating switch for
the

trunk lid/tailgate : until the trunk lid/
tailgate opens.
X To close (Sedan): press remote operating
switch for trunk lid : until the trunk lid is
closed.
X To close (Wagon): turn the SmartKey to
position 1 or 2 in the ignition lock.
X Press remote operating switch for
tailgate : until the tailgate is closed.
You can open and close the trunk lid/tailgate
from the driver's seat when the vehicle is
stationary and unlocked. Limiting the opening angle of the
tailgate (Wagon)
Important safety notes !
Make
sure there is sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise
be damaged. Ideally, set the opening angle
outside.
Arming You can limit the opening angle of the
tailgate. This is possible in the top half of its
opening range, up to approximately

8 in
(20 cm) before the stop. 90
Trunk/cargo compartment
Opening/closing

A display message appears, asking
whether navigation should be started.
X Select Yes by sliding XVY and turning
cVd the COMAND controller and press
W to confirm.
The system calculates the route and
subsequently starts the route guidance
with the address entered.
i If you select No, the address can be stored
in the address book.
i If you have sent more than one
destination address, each individual
destination must be confirmed separately.
i Destination addresses are loaded in the
same order as the order in which they were
sent. If you own multiple Mercedes-Benz
vehicles with mbrace and activated mbrace
accounts:
if multiple vehicles are registered under the
same e-mail address, the destination will
be sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a

replacement SmartKey is not available. The
vehicle can be opened by the Mercedes-Benz
Customer Assistance center.
The vehicle can be immediately remotely
opened within four days of the ignition being
turned off. After this time, the remote opening
may be delayed by 15 to 60 minutes. After
30 days the vehicle can no longer be opened
remotely.
X Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance center at
1-800-FOR-MERCedes (1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
USA only: alternatively, the vehicle can be
opened via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i Vehicle

remote opening is only possible if
the corresponding mobile phone network
is accessible.
Vehicle remote closing The remote closing feature can be used when
you

have forgotten to lock the vehicle and you
are no longer nearby. The vehicle can then be
locked by the Mercedes-Benz Customer
Assistance center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, the remote closing
may be delayed by 15 to 60 minutes. After
30 days the vehicle can no longer be closed
remotely.
X Contact the following service hotlines:
R
USA: Mercedes-Benz Customer
Assistance center at
1-800-FOR-MERCedes
(1-800-367-6372)

or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Locked Remotely message appears in the
multifunction display. Features
317
Stowage and features Z

USA only: alternatively, the vehicle can be
locked via:
R
the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network
is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X
Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center

then attempts to locate the mbrace
system. The Mercedes-Benz Customer
Assistance Center contacts you and the
local law enforcement agency if the vehicle
is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If
the anti-theft alarm system is activated
for longer than 30 seconds, the Mercedes-
Benz Customer Assistance center is
automatically informed.
Vehicle remote malfunction diagnosis With the vehicle remote malfunction
diagnosis (Vehicle Health Check), the
Customer Assistance center can provide
improved support for problems with your
vehicle. During an existing call, vehicle data
is transferred to the Customer Assistance
center. The customer service representative
can

use the received data to decide what kind
of assistance is required. You are then, for example, guided to the nearest Mercedes-
Benz Service center or a recovery vehicle is
called.
If

vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
center. You will see the Roadside
Assistance Connected message in the
COMAND display. If the vehicle remote
malfunction diagnosis is able to be started,
the Request for vehicle diagnosis
received. Start vehicle diagnosis?
message appears in the display.
X Press Yes to confirm the message.
X If the Vehicle Diagnosis: Please
switch on ignition. message appears:
turn the key to position 2 in the ignition
lock.
X If the Please follow the
instructions
received by phone and
move your vehicle to a safe
position. message appears: follow the
instructions of the customer service
representative.
The message in the display disappears.
If you select Cancel, the vehicle remote
malfunction diagnosis is canceled
completely.
The vehicle operating state check begins.
Meanwhile, the Vehicle diagnosis
activated message appears.
When the check is finished, the Sending
vehicle diagnosis data...(Voice
connection may be interrupted
during data transfer.) message
appears.

The vehicle data can now be sent to
the Customer Assistance center.
X Press OK to confirm the message.
The voice connection with the Customer
Assistance center is terminated.
The Vehicle Diagnosis:
Transferring data... appears.
The vehicle data is sent to the Customer
Assistance center.318
Features
Stowage and features

Depending on what the customer service
representative agreed with you, the voice
connection
is re-established after the transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by E-Mail or telephone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If a service is overdue,
the COMAND display shows a message
about various special offers at your
workshop.
R monthly status information E-Mail on oil
level, air pressure, maintenance, brakes,
etc. If applicable, you will receive
information on special offers in the E-Mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 26).
Information on roadside assistance
(Y page 23).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system.

To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet. Each route can
include up to 20 way points. When a route has
been received by the navigation system,
'Route name' has been saved to
memory card. Do you want to start
route guidance? appears on the COMAND
display. The route is saved to the SD memory
card. X
To start route guidance: select Yes.
An overview of the route is shown in the
display.
i If you select No, the saved route can be
called up later in the navigation menu.
X Select Start.
Route guidance is started.
i Downloaded
and saved data can be called
up again in COMAND. Further information
can be found in the "COMAND", "Online
and Internet services" and "Download
destination/route" sections.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle. If this
selected speed is exceeded by the vehicle, a
message will be sent to the Customer
Assistance center. The Customer Assistance
center

then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include SMS, E-Mail or an automated call.
The data which is sent to the Customer
Assistance center contains the following
information:
R the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was
exceeded
Geo fencing Geo fencing allows you to select areas which
the

vehicle should not enter or leave. You will
be informed if the vehicle crosses the
boundaries of the selected areas. You can
select the way in which you receive this
information beforehand. Possible options
include SMS, E-Mail or an automated call.
The area can be determined as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas Features
319
Stowage and features Z