
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (
Y page 405).
It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission
damage,
have it transported on a transporter
or trailer.
The automatic transmission must be in
position N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2 in
the ignition lock
R cannot shift the automatic transmission to
position N
i Deactivate the automatic locking feature
(Y page 86). You could otherwise be locked
out when pushing or towing the vehicle. Installing/removing the towing eye
Installing the towing eye G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover. Example: Sedan, towing eye covers
The
mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers.
X Remove the towing eye from the vehicle
tool kit ( Y page 342).
X Press the mark on cover : inwards in the
direction of the arrow.
X Take cover : off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover : to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system. Towing and tow-starting
355
Breakdown assistance Z

vehicle and can deviate from the data
shown here. You can find the data
applicable to your vehicle on the vehicle's
identification plate.
VIN
X
Slide the right-hand front seat to its
rearmost position.
X Fold floor covering : upwards.
You will see VIN ;.
The VIN can also be found in the following
locations:
R on the lower edge of windshield
(Y page 406)
R on the vehicle identification plate
(Y page 405) Engine number
:
Emission control information plate,
including the certification of both federal
and Californian emissions standards
; Engine number (stamped into the
crankcase)
= VIN (on the lower edge of the windshield) Service products and filling
capacities
Important safety notes
G
WARNING
Comply with all valid regulations with respect
to handling, storing and disposing of service
fluids. Otherwise, you could endanger
persons or the environment.
Keep service fluids out of the reach of
children.
For health reasons, you should prevent
service
fluids from coming into direct contact
with your skin or clothing.
If a service fluid is swallowed, contact a
physician immediately. H
Environmental note
Dispose of service products in an
environmentally responsible manner.
Service products include the following:
R Fuels (e.g. gasoline, diesel)
R Exhaust gas aftertreatment additives, e.g.
DEF406
Service products and filling capacities
Technical data

engine and could result in the vehicle catching
fire.
! Only
use commercially available vehicular
ULTRA-LOW SULFUR DIESEL FUEL (ULSD,
15 ppm maximum sulfur content) that
meets the ASTM D975 standard. If you do
not refuel with ULSD, you may damage the
BlueTEC exhaust gas aftertreatment
system of the vehicle.
! Do not use gasoline to refuel vehicles with
a diesel engine. Do not mix diesel fuel with
gasoline, kerosene or paraffin. This may
otherwise result in damage to the fuel
system and engine.
You will usually find information about the fuel
grade on the pump. If you cannot find the
label on the pump, ask the staff for
assistance.
i For further information, consult a
qualified specialist workshop or on the
Internet at http://www.mbusa.com (USA
only).
Information on refueling (Y page 170).
Low outside temperatures
i Diesel fuel with improved cold flow
properties is available during the winter
months. Further information about fuel
properties can be obtained from oil
companies, e.g. at gas stations.
Flow improver
To improve the low-temperature resistance of
diesel fuel, a flow improver can be attached.
The effectiveness of a flow improver is not
guaranteed for every fuel.
Only use flow improvers tested and approved
by Mercedes-Benz. During use, please
observe the information on operation.
Correct dosage and sufficient mixing are
decisive in improving low-temperature
resistance with the flow improver.
Overdosage can potentially even decrease
low-temperature resistance and must therefore be avoided. Follow the
manufacturer's guidelines on dosage.
Mix the additive into the diesel in good time,
before the flow characteristics of the diesel
become
insufficient. Otherwise, malfunctions
can arise through heating the fuel system,
e.g. through parking in a heated garage.
More information about recommended flow
improvers can be obtained from any qualified
specialist workshop.
Flexible fuel vehicles Important safety notes
G
WARNING
E85 fuel (ethanol) and its vapours are
poisonous, highly flammable and highly
combustible. E85 fuel can cause serious
injury
if ignited, if you come into contact with
it you or if you inhale fuel vapors. Avoid
inhaling E85 fuel vapors and avoid skin
contact with E85 fuel. Extinguish any naked
flames before refueling. Keep sparks away
from E85 fuel, and do not smoke.
Flexible Fuel vehicles can be refueled with the
following fuel types:
R premium-grade unleaded gasoline
R E85 fuel
R a mixture of E85 fuel and premium-grade
unleaded gasoline
i Flexible Fuel vehicles can be recognized
by the Ethanol up to E85 sticker on the
inside of the fuel filler flap.
Fuel consumption
The energy content of E85 fuel is less than
that of the same amount of premium-grade
gasoline. The amount of fuel consumed when
operating the vehicle with E85 fuel is
therefore higher than with premium-grade
gasoline. Service products and filling capacities
409
Technical data Z

Maintenance
Inform your authorized Mercedes-Benz
Center that you are operating or have
operated the vehicle with E85 fuel.
Low outside temperatures
The
starting procedure may take much longer
when operating the vehicle with E85 fuel at
outside temperatures below 32 ‡ (0 †).
E85 fuel is not suitable for use at outside
temperatures below -4 ‡ (-20 †). DEF
General notes DEF is a non-flammable, non-toxic, colorless,
odorless and water-soluble fluid.
High outside temperatures
G
WARNING
If you open the DEF tank cap, small amounts
of ammonia vapor may be released. This
depends
in particular upon the age of the DEF.
Ammonia vapors have a pungent odor and are
particularly irritating to:
R skin
R mucous membranes
R eyes
You may experience a burning sensation in
your eyes, nose and throat, as well as
coughing and watering of the eyes.
Do not inhale any ammonia vapors that may
be released. Fill the DEF tank only in well-
ventilated areas.
Low outside temperatures DEF freezes at a temperature of
approximately
12 ‡ (-11 †). The vehicle is
equipped with a DEF preheating system when
it leaves the factory. Winter operation is
therefore also guaranteed at temperatures
below 12 ‡ (-11 †). Additives !
Only use DEF in accordance with ISO
22241. Do not use additives with DEF and
do not dilute DEF with water. This may
destroy the BlueTEC exhaust gas
aftertreatment system.
Purity !
Impurities in DEF (e.g. due to other
service products, cleaning agents or dust)
lead to:
R increased emission values
R damage to the catalytic converter
R engine damage
R malfunctions
in the BlueTEC exhaust gas
aftertreatment system
Assuring the purity of DEF is particularly
important with respect to avoiding
malfunctions in the BlueTEC exhaust gas
aftertreatment system.
If DEF is pumped out of the DEF tank, e.g.
during repair work, it must not be returned to
the tank. The purity of the fluid can no longer
be guaranteed.
Filling capacities Model Total capacity
E 350 BlueTEC
6.5 US gal
(24.5 l)
Engine oil
General notes !
Never use engine oil or an oil filter of a
specification other than is necessary to
fulfill the prescribed service intervals. Do
not change the engine oil or oil filter in
order to achieve longer replacement
intervals than those prescribed. You could
otherwise
cause engine damage or damage
to the exhaust gas aftertreatment. 410
Service products and filling capacities
Technical data

Follow the instructions in the service
interval display regarding the oil change.
Otherwise,
you may damage the engine and
the exhaust gas aftertreatment.
The engine oils are matched to the
performance of Mercedes-Benz engines and
service intervals. You should therefore only
use engine oils and oil filters that are
approved for vehicles with maintenance
systems.
For a list of approved engine oils and oil filters,
consult an authorized Mercedes-Benz
Center. Or visit the website
http://bevo.mercedes-benz.com.
The table shows which engine oils have been
approved for your vehicle. Model Engine
model MB
Approval
E 300 4MATIC
BlueEFFICIENCY
(Canada only)
E 350
BlueEFFICIENCY
(USA only)
E 350 4MATIC
BlueEFFICIENCY
276 229.5
E 550 4MATIC
BlueEFFICIENCY
278 229.5
E 63 AMG
157 229.5
E 350 BlueTEC
642 228.51,
229.31,
229.51
Use only SAE 0W-40 or SAE 5W-40 engine oils
for AMG vehicles.
i
MB approval is indicated on the oil
containers.
Filling capacities The following values refer to an oil change
including the oil filter. Model Capacity
E 300 4MATIC
BlueEFFICIENCY
(Canada only)
E 350
BlueEFFICIENCY
(USA only)
E 350 4MATIC
BlueEFFICIENCY
6.9 US qt (6.5 l)
E 350 BlueTEC
E 550 4MATIC
BlueEFFICIENCY
8.5 US qt (8.0 l)
E 63 AMG
With external oil
cooler:
9.0 US qt
(8.5 l) Additives
!
Do
not use any additives in the engine oil.
This could damage the engine.
Engine oil viscosity Viscosity describes the flow characteristics
of
a fluid. If an engine oil has a high viscosity,
this means that it is thick; a low viscosity
means that it is thin.
Select an engine oil with an SAE (viscosity)
classification suitable for the prevailing
outside temperatures. The table shows you
which SAE classifications are to be used. The
low-temperature characteristics of engine
oils can deteriorate significantly, e.g. as a
result of aging, soot and fuel deposits. It is Service products and filling capacities
411
Technical data Z