2013 MERCEDES-BENZ CLS-Class emergency towing

Driving in winter ............................. 164
Driving on flooded roads
................164
Driving on wet roads ...................... 164
Exhaust check
............................... 160
Fuel ................................................ 159
General .......................................... 159
Hydroplaning ................................. 164
Icy road surfaces ........................... 164
Limited braking efficiency on
salted roads ................................... 162
Pedals ............................................ 160
Snow chains .................................. 329
Symmetrical low beam .................. 110
Wet road surface ........................... 162
Drowsiness detection assistance
system
see ATTENTION ASSIST
DVD audio
Operating (on-board computer) ..... 215
DVD video
Operating (on-board computer) ..... 216E
EASY-ENTRY feature Activating/deactivating

.................223
Function/notes ............................. 104
EASY-EXIT feature
Crash-responsive ........................... 105
Function/notes ............................. 104
Switching on/off ........................... 223
EBD (electronic brake force
distribution)
Display message ............................ 231
Function/notes ................................ 69
ECO display
Function/notes ............................. 160
On-board computer ....................... 213
ECO start/stop function
Deactivating/activating ................. 143
General information ....................... 142
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic
Traction System) Emergency release
Driver's door .................................... 82
Fuel filler flap

................................. 155
Trunk ............................................... 86
Vehicle ............................................. 82
Emergency spare wheel
Important safety notes .................. 357
Points to remember .......................358
Removing ....................................... 358
Storage location ............................ 358
Stowing .......................................... 359
Technical data ............................... 361
Emergency Tensioning Devices
Function ........................................... 57
Safety guidelines ............................. 40
Emissions control
Service and warranty information .... 21
Engine
Check Engine warning lamp ........... 264
Display message ............................ 239
ECO start/stop function ................ 142
Engine number ............................... 366
Irregular running ............................ 145
Jump-starting ................................. 317
Starting problems .......................... 145
Starting the engine with the
SmartKey ....................................... 141
Starting with KEYLESS-GO ............. 141
Switching off .................................. 158
Tow-starting (vehicle) ..................... 321
Engine electronics
Problem (malfunction) ...................145
Engine oil
Adding ........................................... 300
Additives ........................................ 369
Checking the oil level ..................... 299
Checking the oil level using the
dipstick .......................................... 299
Display message ............................ 241
Filling capacity ............................... 369
Notes about oil grades ................... 368
Notes on oil level/consumption .... 299
Temperature (on-board computer) . 224
Viscosity ........................................ 369 Index
9

Definition of terms .........................
345
Direction of rotation ...................... 348
Display message ............................ 248
Distribution of the vehicle
occupants (definition) .................... 348
DOT, Tire Identification Number
(TIN) ............................................... 345
DOT (Department of
Transportation) (definition) ............ 346
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 346
GVW (Gross Vehicle Weight)
(definition) ..................................... 346
GVWR (Gross Vehicle Weight
Rating) (definition) .........................346
Important safety notes .................. 326
Increased vehicle weight due to
optional equipment (definition) ...... 346
Kilopascal (kPa) (definition) ........... 346
Labeling (overview) ........................ 342
Load bearing index (definition) ...... 347
Load index ..................................... 344
Load index (definition) ...................346
Maximum loaded vehicle weight
(definition) ..................................... 346
Maximum load on a tire
(definition) ..................................... 347
Maximum permissible tire
pressure (definition) ....................... 347
Maximum tire load ......................... 344
Maximum tire load (definition) .......347
MOExtended tires .......................... 328
Optional equipment weight
(definition) ..................................... 347
PSI (pounds per square inch)
(definition) ..................................... 347
Replacing ....................................... 348
Service life ..................................... 328
Sidewall (definition) .......................347
Speed rating (definition) ................ 346
Storing ........................................... 348
Structure and characteristics
(definition) ..................................... 345
Temperature .................................. 341
TIN (Tire Identification Number)
(definition) ..................................... 347
Tire bead (definition) ......................347
Tire pressure (definition) ................ 347Tire pressures (recommended) ......
346
Tire size (data) ............................... 353
Tire size designation, load-bearing
capacity, speed rating .................... 342
Tire tread ....................................... 327
Tire tread (definition) .....................347
Total load limit (definition) ............. 348
Traction ......................................... 341
Traction (definition) ....................... 347
Tread wear ..................................... 341
Uniform Tire Quality Grading
Standards ...................................... 340
Uniform Tire Quality Grading
Standards (definition) .................... 346
Unladen weight (definition) ............ 347
Wear indicator (definition) .............347
Wheel rim (definition) .................... 346
see Flat tire
Top Tether ............................................ 61
Towing Important safety guidelines ...........318
Installing the towing eye ................ 319
Removing the towing eye ...............320
With the rear axle raised ................ 320
Towing away
With both axles on the ground ....... 320
Tow-starting
Emergency engine starting ............ 321
Important safety notes .................. 318
Transmission
see Automatic transmission
Transmission position display .........147
Transmission position display
(DIRECT SELECT lever) ......................147
Transporting the vehicle .................. 321
Trim pieces (cleaning instructions) . 309
Trip computer (on-board
computer) .......................................... 212
Trip odometer Calling up ....................................... 212
Resetting (on-board computer) ...... 213
Trunk
Emergency release .......................... 86
Important safety notes .................... 82
Opening/closing (automatically
from inside) ...................................... 85 18
Index

Opening/closing (automatically
from outside)
................................... 84
Opening/closing (manually from
outside) ............................................
83
Trunk lid
Display message ............................ 252
Opening/closing .............................. 82
Opening dimensions ...................... 371
Trunk load (maximum) ...................... 371
Turn signals Display message ............................ 236
Switching on/off ........................... 113
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking .......................82
From inside the vehicle (central
unlocking button) ............................. 81V
Vanity mirror (in the sun visor) ........

278
Vehicle Data acquisition ............................... 25
Display message ............................ 251
Equipment ....................................... 21
Individual settings ..........................219
Limited Warranty ............................. 25
Loading .......................................... 337
Locking (in an emergency) ............... 82
Locking (SmartKey) .......................... 75
Lowering ........................................ 352
Maintenance .................................... 22
Parking for a long period ................ 159
Pulling away ................................... 141
Raising ........................................... 350
Reporting problems .........................24
Securing from rolling away ............349
Towing away .................................. 318
Transporting .................................. 321
Unlocking (in an emergency) ........... 82
Unlocking (SmartKey) ......................75
Vehicle data ................................... 371
Vehicle data ....................................... 371
Vehicle dimensions ...........................371Vehicle emergency locking
................82
Vehicle identification number see VIN


Vehicle identification plate ..............365
Vehicle level AIRMATIC ...................................... 180
Vehicle level (display message) .......243
Vehicle tool kit .................................. 312
Video Operating the DVD ......................... 216
VIN ...................................................... 365 W
Warning and indicator lamps ABS

................................................ 258
Brakes ........................................... 257
Check Engine ................................. 264
Coolant .......................................... 264
Distance warning ........................... 266
DISTRONIC PLUS ........................... 266
ESP ®
.............................................. 260
ESP ®
OFF ....................................... 261
Fuel tank ........................................ 264
Overview .................................. 30, 255
PASSENGER AIR BAG OFF
indicator lamp .................................. 45
Reserve fuel ................................... 264
Seat belt ........................................ 256
SPORT handling mode ................... 261
SRS ................................................ 263
Tire pressure monitor .................... 267
Warranty ............................................ 364
Washer fluid Display message ............................ 253
Wheel bolt tightening torque ...........352
Wheel chock ...................................... 349
Wheels Changing a wheel .......................... 348
Checking ........................................ 327
Cleaning ......................................... 306
Cleaning (warning) .........................348
Emergency spare wheel ................. 357
Important safety notes .................. 326
Interchanging/changing ................348
Mounting a new wheel ................... 351
Mounting a wheel .......................... 349
Removing a wheel ..........................351 Index
19

X
To initiate an emergency call
manually: press cover : briefly to open.
X Press SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.
X After the emergency call, close cover :.
Roadside Assistance button X
Press Roadside Assistance button :.
This initiates a call to the Mercedes-Benz
Customer
Assistance Center. The indicator
lamp in Roadside Assistance button :
flashes while the call is active. The
Connecting Call message appears on
the multifunction display. The audio output
is muted.
If a connection can be made, the Call
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there

is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance

center can ascertain the nature of
the problem ( Y page 289).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp for Roadside
Assistance call button : is flashing
continuously
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end a call:
press the ~ button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND. Features
285
Stowage and features Z

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible.
Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: ( Y page 24).Where will I find...?
First-aid kit
X
Open the trunk lid.
X Slide the stowage net down.
X Open the stowage compartment.
X Release tensioning strap :.
X Remove first-aid kit ;.
i Check
the expiration date on the first-aid
kit at least once a year. Replace the
contents if necessary, and replace missing
items. Vehicle tool kit
General notes The vehicle tool kit can be found in the
stowage well under the trunk floor. Vehicles with a "Minispare" emergency
spare wheel
:
Vehicle tool kit tray
; Stowage well
= "Minispare" emergency spare wheel
X Open the trunk lid.
X Lift the trunk floor upwards (Y page 275).
The vehicle tool kit contains:
R Folding wheel chock
R Fuse allocation chart
R Jack
R Alignment bolt
R One pair of gloves
R Lug wrench
R Towing eye
Vehicles

with a collapsible spare wheel
(AMG vehicles) :
Towing eye
; One pair of gloves
= Jack
? Folding wheel chock312
Where will I find...?
Breakdown assistance

It is important that you observe the safety
instructions when towing away your vehicle
(Y page 318).
The automatic transmission automatically
shifts
to position P when you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position N when towing the vehicle,
you must observe the following points:
X Make sure that the vehicle is stationary and
the SmartKey in the ignition lock is in
position 0.
X Turn the SmartKey to position 2 in the
ignition lock.
On vehicles with KEYLESS-GO, use the
SmartKey

instead of the Start/Stop button
(Y page 139).
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake.
X Switch on the hazard warning lamps
(Y page 114).
X Leave the SmartKey in position 2 in the
ignition lock.
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of
direction.

In this case, only the turn signals
for the desired direction flash. When the
combination switch is reset, the hazard
warning lamps start flashing again. Transporting the vehicle
! Only

lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes. X
Turn the SmartKey to position 2 in the
ignition lock.
X Shift the automatic transmission to
position N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Shift the automatic transmission to
position P.
X Turn the SmartKey to position 0 in the
ignition lock and remove the SmartKey
from the ignition lock.
X Secure the vehicle. Notes for 4MATIC vehicles
! Vehicles

with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
If the vehicle has transmission damage or
damage to the front or rear axle, have it
transported on a transporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 317).
Have the vehicle transported on a transporter
or trailer. Tow-starting (emergency starting)
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
You can find information on "Jump-starting"
at (Y page 317). Towing and tow-starting
321
Breakdown assistance Z

For further information on changing and
mounting a wheel, see
(Y page 349). Stowing a used collapsible spare
wheel
! Only place the collapsible spare wheel in
the vehicle when it is dry. Otherwise,
moisture may get into the vehicle.
Take the following steps to stow a used
collapsible spare wheel. It will not otherwise
install into the spare wheel well. Mercedes-
Benz recommends that you have this work
performed

at a qualified specialist workshop,
e.g. at an authorized Mercedes-Benz Center.
X Unscrew the valve cap from the valve.
X Use the back of the valve cap to unscrew
the valve insert from the valve and release
the air.
i Fully deflating the tires can take a few
minutes.
X Screw the valve insert back into the valve.
X Screw the valve cap back on.
X Remove the protective sheet from the
vehicle tool kit and pull it over the
collapsible spare wheel.
X Stow the collapsible spare wheel in the
emergency spare wheel well under the
trunk. Inflating the collapsible spare wheel
! Inflate the collapsible spare wheel using
the tire inflation compressor before
lowering the vehicle. The wheel rim could
otherwise be damaged.
! Do not operate the tire inflation
compressor for longer than eight minutes
at

a time without a break. It may otherwise
overheat.
The tire inflation compressor can be
operated again once it has cooled down. X
Mount the collapsible spare wheel as
described ( Y page 348).
The collapsible spare wheel must be
mounted before it is inflated.
X Pull connector ? and the air hose out of
the housing.
X Remove the cap from the valve on the
collapsible spare wheel.
X Screw union nut :
on the air hose onto the
valve.
X Make sure on/off switch A of the tire
inflation compressor is set to 0.
X Insert connector ? into the cigarette
lighter
socket or into a 12 V socket in your
vehicle.
Observe the notes on the cigarette lighter
(Y page 280). Observe the notes on
sockets ( Y page 281).
X Turn the SmartKey to position 1 in the
ignition lock ( Y page 139).
X Press on/off switch A
on the tire inflation
compressor to I.
The tire inflation compressor is switched
on. The tire is inflated. The tire pressure is
shown on pressure gauge =.
X Inflate the tire to the specified tire
pressure.
The

specified tire pressure is printed on the
yellow label of the emergency spare wheel.
X When the specified tire pressure has been
reached, press on/off switch A on the
electric air pump to 0.
The tire inflation compressor is switched
off. Emergency spare wheel
359
Wheels and tires Z