
force to steer and brake, you may have to
depress
the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate
HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position P when
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle. Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (
Y page 365).
It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission
damage,
have it transported on a transporter
or trailer.
The automatic transmission must be in
position N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2 in
the ignition lock
R cannot shift the automatic transmission to
position N
i Deactivate the automatic locking feature
(Y page 81). You could otherwise be locked
out when pushing or towing the vehicle. Installing/removing the towing eye
Installing the towing eye G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover. Towing and tow-starting
319
Breakdown assistance Z

It is important that you observe the safety
instructions when towing away your vehicle
(Y page 318).
The automatic transmission automatically
shifts
to position P when you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position N when towing the vehicle,
you must observe the following points:
X Make sure that the vehicle is stationary and
the SmartKey in the ignition lock is in
position 0.
X Turn the SmartKey to position 2 in the
ignition lock.
On vehicles with KEYLESS-GO, use the
SmartKey
instead of the Start/Stop button
(Y page 139).
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake.
X Switch on the hazard warning lamps
(Y page 114).
X Leave the SmartKey in position 2 in the
ignition lock.
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of
direction.
In this case, only the turn signals
for the desired direction flash. When the
combination switch is reset, the hazard
warning lamps start flashing again. Transporting the vehicle
! Only
lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes. X
Turn the SmartKey to position 2 in the
ignition lock.
X Shift the automatic transmission to
position N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Shift the automatic transmission to
position P.
X Turn the SmartKey to position 0 in the
ignition lock and remove the SmartKey
from the ignition lock.
X Secure the vehicle. Notes for 4MATIC vehicles
! Vehicles
with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
If the vehicle has transmission damage or
damage to the front or rear axle, have it
transported on a transporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 317).
Have the vehicle transported on a transporter
or trailer. Tow-starting (emergency starting)
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
You can find information on "Jump-starting"
at (Y page 317). Towing and tow-starting
321
Breakdown assistance Z

to the tires or chassis components.
Components damaged in this way may fail
unexpectedly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced
immediately.
Mounting a wheel
Preparing the vehicle X
Park the vehicle on firm, non-slippery and
level ground.
X Apply the parking brake.
X Bring the front wheels into the straight-
ahead position.
X Shift the transmission to position P.
X Vehicles with AIRMATIC: make sure that
"normal" level is selected
(Y page 180).
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 139).
X If included in the vehicle equipment, take
the tire-change tool kit out of the vehicle.
X Secure the vehicle to prevent it from rolling
away. Securing the vehicle to prevent it from
rolling away
If your vehicle is equipped with a wheel chock,
it can be found in the tire-change tool kit
(Y page 312).
The folding wheel chock is an additional
securing
measure to prevent the vehicle from
rolling away, for example when changing a
wheel.
X Fold both plates upwards :.
X Fold out lower plate ;.
X Guide the lugs on the lower plate fully into
the openings in base plate =. Securing the vehicle on level ground
X
On level ground: place chocks or other
suitable items under the front and rear of
the wheel that is diagonally opposite the
wheel you wish to change. Changing a wheel
349
Wheels and tires Z

X
Slide the right-hand front seat to its
rearmost position.
X Fold floor covering : upwards.
You will see VIN ;.
The VIN can also be found in the following
locations:
R on the lower edge of windshield
(Y page 366)
R on the vehicle identification plate
(Y page 365) Engine number
:
Emission control information plate,
including the certification of both federal
and Californian emissions standards
; Engine number (stamped into the
crankcase)
= VIN (on the lower edge of the windshield) Service products and filling
capacities
Important safety notes
G
WARNING
Comply with all valid regulations with respect
to handling, storing and disposing of service
fluids. Otherwise, you could endanger
persons or the environment.
Keep service fluids out of the reach of
children. For health reasons, you should prevent
service
fluids from coming into direct contact
with your skin or clothing.
If a service fluid is swallowed, contact a
physician immediately. H
Environmental note
Dispose of service products in an
environmentally responsible manner.
Service products include the following:
R Fuels
R Lubricants
(e.g. engine oil, transmission oil)
R Coolant
R Brake fluid
R Windshield washer fluid
R Climate control system refrigerant
Components and service products must be
matched. You should therefore only use
products that have been tested and approved
by Mercedes-Benz.
Information on tested and approved products
can be obtained at an authorized Mercedes-
Benz Center or on the Internet at
http://bevo.mercedes-benz.com.
You can recognize service products approved
by Mercedes-Benz by the following
inscription on the containers:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB Approval (e.g. MB Approval 229.51)
Other designations or recommendations
indicate a level of quality or a specification in
accordance with an MB Sheet number (e.g.
MB 229.5). They have not necessarily been
approved by Mercedes-Benz. Fuel
Important safety notes G
WARNING
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury. 366
Service products and filling capacities
Technical data