2013 MERCEDES-BENZ CLA-CLASS oil change

Problems with the transmissionProblemPossible causes/consequences and M SolutionsThe transmission has
problems shifting gear.The transmission is losing oil.XHave the transmission checked at a qualified specialist work-
shop immediately.The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged.The transmission is in emergency mode.XStop.XShift the transmission to position P.XSwitch off the engine.XWait at least 10seconds before restarting the engine.XShift the transmission to position D.XHave the transmission checked at a qualified specialist work-
shop immediately.Refuelling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refuelling.
GWARNING
Fuels are poisonous and hazardous to health.
There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek
immediate medical attention.
R If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately.GWARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up.
GWARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of
pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel
vehicles with a petrol engine. Do not switch
Refuelling159Driving and parkingZProCarManuals.com

XSlowly slide oil dipstick : into the guide
tube to the stop, and take it out again.
If the level is between MIN mark = and
MAX mark ;, the oil level is correct.XIf the oil level has dropped to MIN mark
= or below, top up with 1.0 litre of engine
oil.
Adding engine oil
GWARNING
If engine oil comes into contact with hot com-
ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil does not spill out
over the filler neck. Allow the engine to cool
down and thoroughly clean the components
that have come into contact with engine oil
before you start the engine.
HEnvironmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
Centre.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R changing the engine oil and oil filter after
missing the change interval required by
the service system
R using engine oil additives
! Do not add too much oil. Topping up with
too much engine oil can result in damage
to the engine or to the catalytic converter.
Have excess engine oil siphoned off.
Example: engine oil filler cap
XTurn cap : anti-clockwise and remove it.XTop up the engine oil.
If the oil level is at or below the MIN mark
on the oil dipstick, top up with 1.0 litre of
engine oil.XReplace cap : on the filler neck and turn
clockwise.
Make sure that the cap locks securely into
place.XCheck the oil level again with the oil dip-
stick ( Y page 284).
For further information on engine oil, see
( Y page 340).
Checking and adding other service
products
Checking the coolant level
GWARNING
The engine cooling system is under pressure,
particularly if the engine is warm. You could
be scalded by hot coolant spraying out when
opening the cap. There is a danger of injury.
Allow the engine to cool before opening the
cap. Wear gloves and protective eyewear
when opening. Slowly turn the cap half a turn
to allow pressure to escape.
! The coolant level must only be checked
and corrected when the engine has cooled
down (coolant temperature under 40 †).
Engine compartment285Maintenance and careZProCarManuals.com

Information on the type of service and service
intervals (see separate Service Booklet).
You can obtain further information from any
Mercedes-Benz Service Centre.
i The ASSYST PLUS service interval display
does not show any information on the
engine oil level. Observe the notes on the
engine oil level ( Y page 284).
The multifunction display shows a service
message for a few seconds, e.g.:
R Service A in .. days
R Service A due
R Service A overdue by .. days
Depending on the operating conditions of the
vehicle, the remaining time or distance until
the next service due date is displayed.
The letter indicates which service is due. A
stands for a minor service and B for a major
service. A number or another letter may be
displayed after the letter. This figure indicates
any necessary additional maintenance work
to be performed.
If you notify a qualified specialist workshop of
this display, you will receive a statement on
the associated costs.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted.
Maintaining the time-dependent service
schedule:XNote down the service due date displayed
in the multifunction display before discon-
necting the battery.
or
XAfter reconnecting the battery, subtract
the battery disconnection periods from the
service date shown on the display.
Hiding a service message
XPress % or a .Displaying service messagesXSwitch the ignition on.XUsing = or ; , select the Service
menu.XPress 9 or : to select the ASSYST
PLUS submenu and press a to confirm.
The service due date appears in the multi-
function display.
Information about Service
Resetting the ASSYST PLUS service inter-
val display
! If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set-
ting can be corrected at a qualified special-
ist workshop.
Have service work carried out as described
in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the
ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements
The prescribed service interval is based on
normal operation of the vehicle. Service work
will need to be performed more often if the
vehicle is operated under arduous conditions
or increased loads, for example:
R regular city driving with frequent intermedi-
ate stops
R if the vehicle is primarily used to travel
short distances
R for frequent operation in mountainous ter-
rain or on poor road surfaces
R if the engine is often left idling for long peri-
ods
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for exam-
ple, changed more frequently. The tyres must
Service287Maintenance and careZProCarManuals.com

when cleaning. This could lead to irrepara-
ble damage to the display.XBefore cleaning the display, make sure that
it is switched off and has cooled down.XClean the display surface using a commer-
cially available microfibre cloth and TFT/
LCD display cleaner.XDry the display surface using a dry micro-
fibre cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing
solvents can cause surfaces in the cockpit to
become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents
containing solvents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.XHeavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.Cleaning wooden trim and trim ele-
ments
! Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
XWipe the wooden trim and trim elements
with a damp, lint-free cloth, e.g. a microfi-
bre cloth.XHeavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers
General notes
! Do not use microfibre cloths to clean gen-
uine leather, artificial leather or
Alcantara® covers. If used often, these can
damage the cover.
i Note that regular care is essential to
make sure that the appearance and com-
fort of the covers are retained over time.
Genuine leather seat covers
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
R Differences in the texture
R Signs of stretching and marking
R Slight nuances of colour
These are characteristics of leather and not
material defects.
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise
become rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Care293Maintenance and careZProCarManuals.com

Interchanging the front and rear wheels of
differing dimensions can render the general
operating permit invalid.
Always pay attention to the instructions and
safety notes when changing a wheel
( Y page 324).
The wear patterns on the front and rear tyres
differ, depending on the operating conditions.
Interchange the wheels before a clear wear
pattern has formed on the tyres. Front tyres
typically wear more on the shoulders and the
rear tyres in the centre.
On vehicles that have the same size front and
rear wheels, you can interchange the wheels
every 5,000 to 10,000 km depending on the
degree of tyre wear. Ensure the direction of
rotation is maintained.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is interchanged. Check the tyre pressure and,
if necessary, restart the tyre pressure loss
warning system or the tyre pressure monitor.
Direction of rotation
Tyres with a specified direction of rotation
have additional benefits, e.g. if there is a risk
of aquaplaning. You will only gain these ben-
efits if the correct direction of rotation is
observed.
An arrow on the sidewall of the tyre indicates
its correct direction of rotation.
Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the
tyres against oil, grease, petrol and diesel.
Cleaning the wheels
GWARNING
The water jet of circular-jet nozzles (dirt grind-
ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam-
aged tyres or chassis components replaced
immediately.
Fitting a wheel
Preparing the vehicle
XStop the vehicle on solid, non-slippery and
level ground.XApply the electric parking brake manually
( Y page 163).XBring the front wheels into the straight-
ahead position.XVehicles with manual transmission:
fully depress the clutch pedal and engage
first or reverse gear.XVehicles with automatic transmission:
move the DIRECT SELECT lever to P.XSwitch off the engine.XRemove the key from the ignition lock.XIf a trailer is coupled to the vehicle, uncou-
ple it.XIf included in the vehicle equipment,
remove the tyre-change tool kit from the
vehicle.XSecure the vehicle to prevent it from rolling
away.
i Apart from certain country-specific varia-
tions, vehicles are not equipped with a tyre-
change tool kit. For information on which
tools are required to perform a wheel
change on your vehicle, consult a
Mercedes-Benz Service Centre.
Necessary wheel-changing tools can
include, for example:
R Jack
R Wheel chock
R Wheel wrench
Changing a wheel325Wheels and tyresZProCarManuals.com

XMake sure that the base of the jack is posi-
tioned vertically under the jacking point.XTurn ratchet ring spanner ? until jack =
sits completely on jacking point ; and the
base of the jack lies evenly on the ground.XTurn ratchet ring spanner ? until the tyre
is raised a maximum of 3 cm from the
ground.
Removing a wheel
! Do not place wheel bolts in sand or dirt.
The threads of the wheel bolts and wheel
hubs could otherwise be damaged when
the bolts are tightened.
XUnscrew the wheel bolts.XRemove the wheel.
Fitting a new wheel
GWARNING
Oiled or greased wheel bolts or damaged
wheel bolts/hub threads can cause the wheel
bolts to come loose. As a result, you could
lose a wheel while driving. There is a risk of
accident.
Never oil or grease wheel bolts. In the event
of damage to the threads, contact a qualified
specialist workshop immediately. Have the
damaged wheel bolts or hub threads
replaced/renewed. Do not continue driving.
GWARNING
If you tighten the wheel bolts or wheel nuts
when the vehicle is raised, the jack could tip
over. There is a risk of injury.
Only tighten the wheel bolts or wheel nuts
when the vehicle is on the ground.
Always pay attention to the instructions and
safety notices in "Changing a wheel"
( Y page 324).
Only use wheel bolts that have been designed
for the wheel and the vehicle. For safety rea-
sons, Mercedes-Benz recommends that you
only use wheel bolts which have been
approved for Mercedes-Benz vehicles and the
respective wheel.
XClean the wheel and wheel hub contact
surfaces.XPlace the new wheel on the wheel hub and
push it on.XTighten the wheel bolts until they are fin-
ger-tight.
Lowering the vehicle
GWARNING
The wheels could work loose if the wheel nuts
and bolts are not tightened to the specified
tightening torque. There is a risk of accident.
Have the tightening torque immediately
checked at a qualified specialist workshop
after a wheel is changed.
328Changing a wheelWheels and tyres
ProCarManuals.com

HEnvironmental note
Dispose of service products in an environ-
mentally-responsible manner.
Service products include the following:
R Fuels (e.g. petrol, diesel)
R Lubricants (e.g. engine oil, transmission oil)
R Coolant
R Brake fluid
R Windscreen washer fluid
R Climate control system refrigerant
Components and service products must be
matched. Mercedes-Benz recommends that
you use products tested and approved by
Mercedes-Benz. They are listed in this
Mercedes-Benz Owner's Manual in the appro-
priate section.
You can identify service products approved
by Mercedes-Benz by the following inscrip-
tions on the container:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB Approval (e.g. MB Approval 229.51)
Other designations or recommendations indi-
cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g.
MB 229.5). They have not necessarily been
approved by Mercedes-Benz.
Further information can be obtained from any
Mercedes-Benz Service Centre or on the
Internet at http://bevo.mercedes-benz.com.
Fuel
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refuelling.
GWARNING
Fuels are poisonous and hazardous to health.
There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek
immediate medical attention.
R If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately.
Tank capacity
ModelTotal capa- cityAll models50.0 lModelOf which
reserve fuelAll modelsApprox. 6.0 l
Petrol (EN 228, E DIN 51626-1)
Fuel grade
! Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition
if you accidentally refuel with the wrong
fuel. Otherwise, fuel can enter the fuel sys-
tem. Even small amounts of the wrong fuel
could result in damage to the fuel system
and the engine. Notify a qualified specialist
workshop and have the fuel tank and fuel
lines drained completely.
Service products and capacities337Technical dataZProCarManuals.com

Diesel (EN 590)
Fuel grade
GWARNING
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of
pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! When refuelling, only use diesel fuel that
conforms to the European standard EN 590
or is of equivalent quality. Fuel that does
not conform to EN 590 can lead to
increased wear as well as damage to the
engine and exhaust system.
! Do not use the following:
R marine diesel
R heating oil
R bio-diesel
R vegetable oil
R petrol
R paraffin
R kerosene
Do not mix such fuels with diesel fuel and
do not use any special additives. This can
otherwise lead to engine damage.
! Vehicles with a diesel particle filter: in
countries outside the EU, only refuel with
low-sulphur Euro diesel with a sulphur con-
tent under 50 ppm; otherwise the emission
control system could be damaged.
! Vehicles without a diesel particle fil-
ter: in countries where only diesel fuel with
a high sulphur content is available, you will
need to carry out your vehicle's oil change
at shorter intervals. More information
about the interval for oil change can be
obtained from any qualified specialist
workshop.
Usually you will find information about the
fuel grade on the pump. If you cannot find the
label on the petrol pump, ask the filling sta-
tion staff.
Information on refuelling ( Y page 159).
Low outside temperatures
In winter months, diesel fuel with an improved
cold flow quality is available. In Europe, the
EN 590 standard defines various climate-
dependent temperature categories. Malfunc-
tions can be avoided by refuelling with diesel
fuel that corresponds to the climatic specifi-
cations outlined in EN 590. At unusually low
outside temperatures, it is possible that the
flow characteristics of the diesel fuel could be
insufficient. Accordingly, diesel fuel from
warmer areas may not be suitable for opera-
tion in colder climatic conditions.
i Further information on country-specific
fuel properties and fuel types with low-tem-
perature resistance can be obtained from
oil companies, e.g. at filling stations.
Fuel consumption informationHEnvironmental note
CO 2 (carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO 2 emissions are directly related to
fuel consumption and therefore depend on:
R efficient use of the fuel by the engine
R driving style
R other non-technical factors, such as envi-
ronmental influences, road conditions or
traffic flow
You can minimise your vehicle's CO 2 emis-
sions by driving carefully and having it serv-
iced regularly.
The vehicle will use more fuel than usual in
the following situations:
R at very low outside temperatures
R in urban traffic
R on short journeys
Service products and capacities339Technical dataZProCarManuals.com