the connection is being established. The
Connecting Call message appears in the
multifunction display. The COMAND
display shows the Information Call
Activated message. The audio output is
muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
The COMAND display shows the
Information Call Activated message.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. You can change to the
navigation menu by pressing the S
button during the call, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 18
.
Log in under "Owners Online".
i The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button : is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
The COMAND display shows the Call
could not be connected! message.
Press W to confirm the message.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the COMAND telephone
keypad.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center. All other
calls can be ended by pressing the ~
button on the multifunction steering wheel or
the corresponding button for ending a
telephone call on the COMAND telephone
keypad.
Downloading destinations in COMAND
i The components and operating principles
of COMAND can be found on
( Y page 112).
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Destination Download gives you access to a
database with over 15 million points of
interest (POIs)/important destinations that
can be downloaded onto the navigation
system of your vehicle. If you know the
destination, you can download the address or
obtain the location of points of interest
18 USA only.Features411Stowage and featuresZ
sent. If you own multiple Mercedes-Benz
vehicles with mbrace and activated mbrace
accounts:
Each destination address sent can be
accessed by every vehicle which is
connected with the relevant e-mail
address.
Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available. The
vehicle can be opened by the Mercedes-Benz
Customer Assistance Center.
The vehicle can be opened remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.XPull on the trunk lid handle for at least
20 seconds until the indicator lamp in the
SOS button ( Y page 408) flashes.
The Connecting Call message appears in
the multifunction display.
USA only: alternatively, the vehicle can be
opened via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
)
i Vehicle remote opening is only possible if
the corresponding mobile phone network
is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If the trunk lid handle is pulled for longer
than 20 seconds before authorization has
been received, you must wait for
15 minutes. Only then can you pull the
trunk lid handle once again.
Vehicle remote closing
The remote closing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby. The vehicle can then be
locked by the Mercedes-Benz Customer
Assistance Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the Tele Aid Doors
Locked Remotely message appears in the
multifunction display.
USA only: alternatively, the vehicle can be
locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
)
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Automatic vehicle data retrieval for the
service due date
Your vehicle comes with a function which
improves the servicing of the vehicle
considerably. Shortly before the service due
date, mbrace sends important vehicle
Features413Stowage and featuresZ
Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apron and a face
mask.
Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary.Wear eye protection.Keep children away.Observe this Operator's
Manual.GWARNING
Failure to follow these instructions can result
in severe injury or death.
Never lean over batteries while connecting.
You might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking etc.
GWARNING
Do not place any metal objects on the battery
as this could result in a short circuit.
Use leak-proof batteries only to avoid the risk
of acid burns in the event of an accident.
Take care that you do not become statically
charged, e.g. by wearing synthetic clothing or
rubbing against textiles. For this reason, you
also should not pull or push the battery over
carpets or other synthetic materials.
Never touch the battery first. First, touch the
outside body of the vehicle in order to release
any possible electrostatic charges.
Do not rub the battery with rags or cloths. The
battery could explode if touched due to
electrostatic charge or due to spark
formation.HEnvironmental noteBatteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified
specialist workshop or a
special collection point for
used batteries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the
Maintenance Booklet or contact a qualified
specialist workshop for more information.
! You should have all work involving the
battery carried out at a qualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that:
R you switch off the engine and remove the
SmartKey. On vehicles with KEYLESS-
GO, ensure that the ignition is switched
off. Check that all the indicator lamps in
the instrument cluster are off. Otherwise,
electronic components, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
Battery443Breakdown assistanceZ
check the wheels and tires for damage.
Hidden tire damage could also be causing
the unusual handling characteristics. If you
find no signs of damage, have the tires and
wheels checked at a qualified specialist
workshop.
R When parking your vehicle, make sure that
the tires do not get deformed by the curb
or other obstacles. If it is necessary to drive
over curbs, speed humps or similar
elevations, try to do so slowly and at an
obtuse angle. Otherwise, the tires,
particularly the sidewalls, may be
damaged.
Regular checking of wheels and tires
GWARNING
Damaged tires can cause tire inflation
pressure loss. As a result, you could lose
control of your vehicle. There is a risk of
accident.
Check the tires regularly for signs of damage
and replace any damaged tires immediately.
Regularly check the wheels and tires of your
vehicle for damage at least once a month, as
well as after driving off-road or on rough
roads. Damaged wheels can cause a loss of
tire pressure. Pay particular attention to
damage such as:
R cuts in the tires
R punctures
R tears in the tires
R bulges on tires
R deformation or severe corrosion on wheels
Regularly check the tire tread depth and the
condition of the tread across the whole width
of the tire ( Y page 455). If necessary, turn
the front wheels to full lock in order to inspect
the inner side of the tire surface.
All wheels must have a valve cap to protect
the valve against dirt and moisture. Do not
mount anything onto the valve other than the
standard valve cap or other valve caps
approved by Mercedes-Benz for your vehicle.
Do not use any other valve caps or systems,
e.g. tire pressure monitoring systems.
Regularly check the pressure of all the tires
particularly prior to long trips. Adjust the tire
pressure as necessary ( Y page 458).
Observe the notes on the emergency spare
wheel ( Y page 437).
The service life of tires depends on the
following factors amongst other things:
R Driving style
R Tire pressure
R Distance covered
Important safety notes on the tire
tread
GWARNING
Insufficient tire tread will reduce tire traction.
The tire is no longer able to dissipate water.
This means that on wet road surfaces, the risk
of hydroplaning increases, in particular where
speed is not adapted to suit the driving
conditions. There is a risk of accident.
If the tire pressure is too high or too low, tires
may exhibit different levels of wear at
different locations on the tire tread. Thus, you
should regularly check the tread depth and
the condition of the tread across the entire
width of all tires.
Minimum tire tread depth for:
R Summer tires: â in (3 mm)
R M+S tires: ã in (4 mm)
For safety reasons, replace the tires before
the legally prescribed limit for the minimum
tire tread depth is reached.
Treadwear indicators (TWI) are required by
law. Six indicators are positioned on the tire
tread. They are visible once the tread depth
is approximately á in (1.6 mm). If this is the
case, the tire is so worn that it must be
replaced.
Operation455Wheels and tiresZ
Bar indicator : for tread wear is integrated
into the tire tread.
Selecting, mounting and replacing
tires
R Only mount tires and wheels of the same
type and make.
Exception: it is permissible to install a
different type or make in the event of a flat
tire. Observe the "MOExtended tires (tires
with run-flat characteristics" section
( Y page 441).
R Only mount tires of the correct size onto
the wheels.
R Break in new tires at moderate speeds for
the first 60 miles (100 km). They only reach
their full performance after this distance.
R Do not drive with tires which have too little
tread depth, as this significantly reduces
the traction on wet roads (hydroplaning).
R Replace the tires after six years at the
latest, regardless of wear. This also applies
to the spare wheel/emergency spare
wheel.
The service life of tires depends on the
following factors amongst other things:
R Driving style
R Tire pressure
R Distance covered
MOExtended tires (tires with run-flat
properties)
MOExtended tires (tires with run-flat
properties) allow you to continue driving your
vehicle even if one or more tires are entirely
deflated.
MOExtended tires may be used only in
conjunction with the activated tire pressure
loss warning system or the activated tire
pressure monitor and only on wheels
specifically tested by Mercedes-Benz.
Notes on driving with MOExtended tires in the
event of a flat tire can be found in the
"Breakdown assistance" section
( Y page 441).
Winter operation
Points to remember
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Changing a wheel"
section ( Y page 477).
Driving with summer tires
At temperatures below 45 ‡ (+7 †), the
elasticity of summer tires and therefore also
the traction and braking capability are
reduced considerably. Mount M+S tires on
your vehicle. Using summer tires at very cold
temperatures could cause cracks to form,
thereby damaging the tires permanently.
Mercedes-Benz cannot accept responsibility
for this type of damage.
M+S tires
At temperatures below 45 ‡ (+7 †), use
winter tires or all-season tires. Both types of
tire are identified by the M+S marking.
Only winter tires bearing the i snowflake
symbol in addition to the M+S marking
provide the best possible grip in wintry road
456Winter operationWheels and tires