2013 MERCEDES-BENZ C-Class SEDAN light

Problem Possible causes/consequences and
0001 Solutions
The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 298).
or
X Jump-start the vehicle (Y page 302).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the
SmartKey. The steering lock is mechanically blocked.
X
Remove the SmartKey and reinsert it into the ignition lock. While
doing this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. Ad
oor is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury. When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they Doors
79Opening and closing Z

X
Press emergency release button 0002briefly.
The trunkl id unlocks and opens.
The trunk lid can be unlocked and opened
with the trunk lid emergency release when
the vehicle is stationary or while driving.
Trun klid emergency release light:
R emergency release button 0002flashes for
30 minutes after the trunk lid is opened
R emergency release button 0002flashes for
60 minutes after the trunk lid is closed
The trunk lid emergency release does not
open the trunk lid if the battery is
disconnected or discharged. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side
window and the door frame as the side
window moves. There is a risk of injury.
Make sure that nobody touches the side
window during the opening procedure. If
somebody becomes trapped, release the
switch or pull the switch to close the side
window again. G
WARNING
While opening the side windows, body parts
in the closing area could become trapped.
There is a risk of injury. Make sure that no body parts are in close
proximity during the closing procedure. If
somebody becomes trapped, release the
switch or press the switch down to open the
side window again.
G
WARNING
If children operate the side windows they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows .When leaving the vehicle, always
take the SmartKey with you and lock the
vehicle. Never leave children unsupervised in
the vehicle. G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. Side window reversing feature
The side windows are equipped with an
automatic reversing feature. If a solid object
blocks or restricts a side window during the
closing process, the side window opens again
automatically .However, the automatic
reversing feature is only an aid and does not Side windows
85Opening and closing Z

relieve you of the responsibility of paying
attention when closing a side window.
G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small
fingers
R over the last4mmoft he closing movement
R during resetting
R when closing the side window again
manually immediately after automatic
reversing
This means that the reversing feature cannot
prevent someone being trapped in these
situations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again. Opening and closing the side
windows
0002
Front left
0003 Front right
0022 Rear right
0021 Rear left
The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take
precedence. i
The side windows cannot be operated
from the rear when the override feature for
the side windows is activated (Y page 63).
X Turn the SmartKey to position 1or 2in the
ignition lock.
X To open: press the corresponding switch.
X To close: pull the corresponding switch.
i If you press the switch beyond the point
of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by operating the
switch again.
i You can continue to operate the side
windows after you switch off the engine or
remove the SmartKey. This function is
available for up to five minutes or until the
driver's or front-passenger door is opened. Convenience opening
You can ventilate the vehicle before you start
driving. To do this, the SmartKey is used to
carry out the following functions
simultaneously:
R unlock the vehicle
R open the side windows
R open the sliding sunroof or the panorama
roof with power tilt/sliding panel and the
roller sunblinds
i The convenience opening feature can
only be operated using the SmartKey. The
SmartKey must be close to the driver's
door handle.
X Point the tip of the SmartKey at the driver's
door handle.
X Press and hold the 000Bbutton until the
side windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel are in the desired position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first. 86
Side windowsOpening and closing

sliding sunroof or the panorama roof with
power tilt/sliding panel are fully closed.
i Make sure you only touch recessed
sensor surface 0002.
X Make sure that all the side windows and the
sliding sunroof or panorama roof with
power tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
X Touch recessed sensor surface 0002on the
door handle againu ntil the rollersunblinds
of the panorama roo fwith power tilt/
sliding panel close.
X To interrupt convenience closing:
release recessed sensor surface 0002on the
door handle. Resetting the side windows
You must reset each side window if a side
window can no longer be closed fully.
X Close all the doors.
X Turn the SmartKey to position 1or 2in the
ignition lock.
X Pull the corresponding switch on the door
control panel until the side window is
completely closed (Y page 86).
X Hold the switch for an additional second.
If the side window opens again slightly:
X Immediately pull the corresponding switch
on the door control panel until the side
window is completely closed (Y page 86).
X Hold the switch for an additional second.
X If the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again. Problems with the side windows
Problem: aside window cannot be closed
because it is blocked by objects, e.g.
leaves in the window guide.
X Remove the objects.
X Close the side window.
Problem :aside window cannot be closed
and you cannot see the cause. G
WARNING
If you close a side window again immediately
afte rith as been blocked or reset, the side
window closes with increased or maximum
force. The reversing feature is then no tactive.
Parts of the body could be trapped in the
closing area in the process .This poses an
increased risk of injury or even fatal injury.
Make sure that no parts of the body are in the
closing area. To stop the closing process,
release the switch or push the switch again to
reopen the side window.
If a side window is obstructed during closing
and reopens again slightly:
X Immediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed with increased
force.
If a side window is obstructed again during
closing and reopens again slightly:
X Immediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed without the anti-
entrapment feature. Sliding sunroof
Important safety notes
Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/
sliding panel. In this section, the term "sliding 88
Sliding sunroofOpening and closing

sunroof" refers to both types of sliding
sunroof.
G
WARNING
While opening and closing the sliding sunroof,
body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing
procedures.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be
stopped. G
WARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Only open the sliding sunroof if it is free
of snow and ice. Otherwise, malfunctions
may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
! The weather can change abruptly.Itc ould
start to rain or snow. Make sure that the
sliding sunroof is closed when you leave the
vehicle. The vehicle electronics can be
damaged if water enters the vehicle
interior.
i Resonance noises can occur in addition
to the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises. Sliding sunroof reversing feature
Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/
sliding panel. In this section, the term "sliding
sunroof" refers to both types of sliding
sunroof.
The sliding sunroof is equipped with an
automatic reversing feature. If a solid object
blocks or restricts the sliding sunroof during
the closing process, the sliding sunroof opens
again automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closing the sliding sunroof. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small
fingers
R over the last 4mmofthe closing movement
R during resetting
R when closing the sliding sunroof again
manually immediately after automatic
reversing
This means that the reversing feature cannot
prevent someone being trapped in these
situations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the
switch briefly in any direction
The closing process is stopped. Operating the sliding sunroof
Opening and closing i
You can continue to operate the sliding
sunroof after switching off the engine or
removing the SmartKey from the ignition
lock. This function remains active for five
minutes or until you open a front door. Sliding sunroof
89Opening and closing Z

Operating the roller sunblinds for the
panorama roof with power tilt/sliding
panel
General notes The roller sunblinds shield the vehicle interior
from sunlight. The two roller sunblinds can
only be opened and closed together when the
panorama roof with power tilt/sliding panel
is closed. G
WARNING
When opening or closing the roller sunblind,
parts of the body could be trapped between
the roller sunblind and the frame or sliding
sunroof. There is a risk of injury.
When opening or closing make sure that no
parts of the body are in the sweep of the roller
sunblind.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be
stopped.
Roller sunblind reversing feature The roller sunblinds are equipped with an
automatic reversing feature. If an object
blocks or restricts the roller sunblind during
the closing process, the roller sunblind opens
again automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closing the roller sunblinds. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small
fingers
R when closing the roller sunblind again
manually immediately after automatic
reversing This means that the reversing feature cannot
preven
tsomeone being trapped in these
situations. There is a risk of injury.
When closing make sure that no parts of the
body are in the sweep of the roller sunblind.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the
switch briefly in any direction
The closing process is stopped.
Opening and closing Overhead control panel
0002
To open
0003 To open
0022 To close
X Turn the SmartKey to position 1or 2in the
ignition lock.
X Press or pull the 0002switch in the
corresponding direction.
i If you press the 0002switch beyond the
point of resistance, an automatic opening/
closing process is started in the
corresponding direction .You can stop
automatic operation by operating the
switch again.
Resetting the sliding sunroof and the
roller sunblinds Reset the panorama roof with power tilt/
sliding panel and the roller sunblinds if the
panorama roof with power tilt/sliding panel
or the roller sunblinds do not move smoothly. Sliding sunroof
91Opening and closing Z

X
Turn the SmartKey to position 1or 2in the
ignition lock.
X Press the 0002button to the point of
resistance in the direction of arrow 0003until
the panorama roof with power tilt/sliding
panel is open approximately 4in(10 cm).
X Pull the 0002switch repeatedly to the point
of resistance in the direction of arrow 0022
until the panorama roof with power tilt/
sliding panel is fully closed.
X Keep the 0002switch pulled for an
additional second.
X Press the 0002button to the point of
resistance in the direction of arrow 0003until
the roller sunblinds are ope napproximately
4 in (10 cm).
X Pull the 0002switch repeatedly to the point
of resistance in the direction of arrow 0022
until the roller sunblinds are fully closed.
X Keep the 0002switch pulled for an
additional second.
X Make sure that the panorama roof with
power tilt/sliding panel and the roller
sunblinds can be fully opened and closed
again (Y page 90).
X If this is not the case, repeat the steps
above again.
! If the panorama roof with power tilt/
sliding panel and the roller sunblinds
cannot be fully opened or closed after
resetting, contact a qualified specialist
workshop. Problems with the sliding sunroof
Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/
sliding panel. In this section, the term "sliding
sunroof" refers to both types of sliding
sunroof.
Problem :the sunroo fcanno tbe closed
and you cannot see the cause. G
WARNING
If you close the sliding sunroof again
immediately after it has been blocked or
reset, the sliding sunroof closes with
increased or maximum force. The reversing
feature is then not active. Parts of the body
could be trapped in the closing area in the
process. This poses an increased risk of injury
or even fatal injury.
Make sure that no part softhe body are in the
closing area.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the
switch briefly in any direction
The closing process is stopped.
If the sliding sunroof is obstructed during
closing and reopens again slightly:
X Immediately after the sliding sunroof
blocks, pull the 0002switch in the
overhead control panel down to the point
of resistance and hold it until the sliding
sunroof is closed.
The sliding sunroof is closed with increased
force.
If the sliding sunroof is obstructed again
during closing and then reopens slightly:
X Immediately after the sliding sunroof
blocks, pull the 0002switch in the
overhead control panel down to the point
of resistance and hold it until the sliding
sunroof is closed.
The sliding sunroof is closed without the
anti-entrapment feature.
! If the sliding sunroof still cannot be
opened or closed as a result of a
malfunction, contact a qualified specialist
workshop. 92
Sliding sunroofOpening and closing

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 25).Correct driver's seat position
X
Observe the safety guidelines on seat
adjustment (Y page 95).
X Make sure that seat 0022is adjusted
properly.
Manual and electrical seat adjustment
(Y page 96)
Electrical seat adjustment (Y page 96)
When adjusting the seat, make sure that:
R you are as far away from the driver's air bag
as possible.
R you are sitting in a normal upright position.
R you can faste nthe seat belt properly. R
you have moved the backrest to an almost
vertical position.
R you have set the seat cushion angle so that
your thighs are gently supported.
R you can depress the pedals properly.
X Check whether the head restraint is
adjusted properly.
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by
the center of the head restraint.
X Observe the safety guidelines on steering
wheel adjustment (Y page 101).
X Make sure that steering wheel 0002is
adjusted properly.
Adjusting the steering wheel manually
(Y page 102)
Adjusting the steering wheel electrically
(Y page 102)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent.
R you can move your legs freely.
R you can see all the displays in the
instrumentc luster clearly.
X Observe the safety guidelines for seat belts
(Y page 54).
X Check whether you have fastened seat
belt 0003properly (Y page 56).
The seat belt should:
R fit snugly across your body
R be routed across the middle of your
shoulder
R be routed in your pelvic area across the hip
joints
X Before starting off, adjust the rear-view
mirror and the exterior mirrors in such a
way that you have a good view of road and
traffic conditions (Y page 103).
X Vehicles with a memory function: save
the seat, steering wheel and exterior mirror 94
Correct driver's seat positionSeats, steering wheel and mirrors