2013 MERCEDES-BENZ C-Class SEDAN Owner's Manual

Useful information
............................296
Where will I find...? ...........................296
Flat tire .............................................. 297
Batter y(vehicle) ................................ 298
Jump-starting .................................... 302
Towing and tow-starting ..................304
Fuses .................................................. 306 295Breakdown assistance

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 25).Where will I find...?
First-aid kit
Depending on the vehicle's equipment, the
first-aid kit is located either in an open
stowage space or behind the cove ronthe left
side.
X Open the trunk lid. Example: first-aid kit behind the side trim panel
X To open the cover: turn rotary knob0002in
the direction of the arrow and fold down
cover 0003.
X Remove the first-aid kit. Example: first-aid kit in an open stowage space
X
Remove first-aid kit 0002.
i Check the expiration date on the first-aid
kit at least once a year. Replace the
contents if necessary, and replace missing
items. Vehicle tool kit
The vehicle tool kit can be found in the
stowage well under the trunk floor.
X Lift the trunk floor upwards (Y page 260). 0002
Vehicle tool kit tray
0003 Stowage well
0022 Spare wheel/"Minispare" emergency
spare wheel
The vehicle tool kit contains:
R Folding wheel chock
R Fuse allocation chart
R Jack
R One pair of gloves 296
Where will I find...?Breakdown assistance

R
Lug wrench
R Towing eye Flat tire
Preparing the vehicle
Yourv ehicle may be equipped with:
R MOExtended tires (tires with run-flat
properties) (Y page 297)
Vehicle preparation is not necessary on
vehicles with MOExtended tires.
R a "Minispare" emergency spare wheel
R
R an emergency spare wheel (only for certain
countries) (Y page 342)
Information on changing/mounting a wheel
(Y page 334).
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 158).
X If possible, bring the fron twheels into the
straight-ahead position.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 142).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door. MOExtended tires (tires with run-flat
properties)
General notes With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking
next to the tire size designation, the load-
bearing capacity and the speed index
(Y
page 328).
MOExtended tires may only be used in
conjunction with an active tire pressure loss
warning system or with an active tire pressure
monitor.
If the pressure loss warning message
appears in the multifunction display:
R Observe the instructions in the display
messages (Y page 236).
R Check the tire for damage.
R If driving on, observe the following notes.
The maximum driving distance is
approximately 50 miles (80 km) when the
vehicle is partially laden and approximately
18 miles (30 km) when the vehicle is fully
laden.
In addition to the vehicle load, the driving
distance possible depends upon:
R Speed
R Road condition
R Outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving Flat tire
297Breakdown assistance

conditions/maneuvers, or it can be increased
through a moderate style of driving.
The maximum permissible distance which
can be driven in run-flat mode is counted from
the moment the tire pressure loss warning
appears in the multifunction display.
You mus tnot exceed a maximum speed of
50 mph (80 km/h).
i When replacing one or all tires, make sure
that you use only tires:
R of the size specified for the vehicle and
R marked "MOExtended"
If a tire has gone flat and cannot be
replaced with a MOExtended tire, a
standard tire may be used as a temporary
measure. Make sure that you use the
proper size and type (summer or winter
tire).
Important safety notes G
WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when
cornering, accelerating quickly and when
braking. There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
defective tire must be replaced in every case. Battery (vehicle)
Important safety notes
Special tools and expert knowledge are
required when working on the battery, e.g.
removal and installing. You should therefore
have all work involving the battery carried out
at a qualified specialist workshop. G
WARNING
Work carried out incorrectly on the battery
can, for example, lead to a short circuit and
damage your vehicle's electronic system. This
can disrupt driving safety systems such as
ABS (anti-lock braking system) or ESP ®
(Electronic Stability Program).
R If ABS malfunctions, the wheels can lock
during braking. This limits the steerability
of the vehicle when braking and the braking
distance may increase. There is a risk of
accident.
R If ESP ®
malfunctions, the vehicle will not be
stabilized if it starts to skid or a wheel starts
to spin. There is a risk of accident.
You should therefore have all work involving
the battery carried out at a qualified specialist
workshop. G
WARNING
Electrostatic build-up can lead to the creation
of sparks, which could ignite the highly
explosive gases of a battery. There is a risk of
an explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms when
charging the battery as well as when jump-
starting. 298
Battery (vehicle)Breakdown assistance

Always make sure tha
tneither you nor the
battery is electrostatically charged. Abuild-
up of electrostati ccharge can be caused, for
example:
R by wearing clothing made from synthetic
fibers
R due to friction between clothing and seats
R if you push or pull the battery across the
carpet or other synthetic materials
R if you wipe the battery with a cloth G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention. G
WARNING
During the charging process, a battery
produces hydrogen gas. If a short circuit
occurs or sparks are created, the hydrogen
gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into
contact with vehicle parts.
R Never place metal objects or tools on a
battery.
R It is important that you observe the
described order of the battery terminals
when connecting and disconnecting a
battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and
disconnecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified
specialist workshop or a
special collection point for
used batteries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the
Maintenance Booklet or contact a qualified
specialist workshop for more information.
! You should have all work involving the
battery carried out at aqualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that:
R you switch off the engine and remove the
SmartKey. On vehicles with KEYLESS-
GO, ensure that the ignition is switched
off .C heck that all the indicator lamps in
the instrumentc luster are off.Otherwise,
electroni ccomponents, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps. Battery (vehicle)
299Breakdown assistance Z

Otherwise, the vehicle's electronic
system may be damaged.
R the transmission is locked in position P
after disconnecting the battery. The
vehicle is secured against rolling away.
You can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be installed securely
during operation.
Comply with safety precautions and take
protective measures when handling
batteries. Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the
battery. Avoid creating sparks.
Battery acid is caustic. Avoid
contact with skin, eyes or clothing.
Wear suitable protective clothing,
especially gloves, apron and
faceguard.
Rinse any acid spills immediately
with clear water. Contact a
physicianifn
ecessary. Wear eye protection.
Keep children away.
Observe this Operator's Manual.
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly
for short trips or if you leave it standing idle
for a lengthy period. Consult a qualified specialist workshop if you wish to leave your
vehicle parked for a long period of time.
Like other batteries, the vehicle battery may
discharge over time if you do not use the
vehicle. In this case, have the battery
disconnected at a qualified specialist
workshop. You can also charge the battery
with a charger recommended by Mercedes-
Benz. Contac
taqualified specialist workshop
for further information.
i Remove the SmartKey if you park the
vehicle and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power.
i If the power supply has been interrupted,
e.g. if you reconnec tthe battery, you will
have to:
R set the clock; see the separate operating
instructions.
On vehicles with COMAND and a
navigation system, the clock is set
automatically.
R reset the function for folding the exterior
mirrors in/out automatically by folding
the mirrors out once (Y page 104)11
. Charging the battery
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
11 This function is only available in vehicles for Canada. 300
Battery (vehicle)Breakdown assistance

batteries. Wash battery acid immediately with
water and seek medical attention. G
WARNING
Ad ischarged battery can freeze at
temperatures below freezing point .When
jump-starting the vehicle or charging the
battery, gases can escape from the battery.
There is a risk of an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only charge the installed battery with a
battery charger which has been tested and
approved by Mercedes-Benz. These battery
chargers allow the battery to be charged
while still installed in the vehicle.
! Only use battery chargers with a
maximum charging voltage of 14.8 V.
! Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment (Y page 302).
X Open the hood (Y page 284).
X Connect the battery charger to the positive
terminal and ground point in the same
order as when connecting the donor
battery in the jump-starting procedure
(Y page 302).
X Read the battery charger's operating
instructions before charging the battery. Battery (vehicle)
301Breakdown assistance Z

Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a
positive terminal and an earth point, in the engine compartment. G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Do not inhale any battery gases. Do not lean over
the battery. Keep children away from batteries. Wash battery acid immediately with water and
seek medical attention. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk
of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
Non-combusted fuel can collect in the exhaust system and ignite. There is a risk of fire. Avoid
repeated and lengthy starting attempts.
! Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could be
damaged by the non-combusted fuel.
Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jumper
cables. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or ajump-starting device.
R You may only jump-start the vehicle when the engine and exhaust system are cold.
R Do not start the engine if the battery is frozen. Let the battery thaw first.
R Jump-starting may only be performed from batteries with a nominal voltage of 12 V. 302
Jump-startingBreakdown assistance