2013 MERCEDES-BENZ C-Class SEDAN engine
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Display messages Possible causes/consequences and
0001 Solutions
PRE-SAFE
Functions
Currently Limited
See Operator's
Manual PRE-SAFE
®
Brake is temporarily inoperative. Possible causes are:
R function is impaired due to heavy rain or snow.
R the sensors in the radiato rgrill and the bumper are dirty.
R the rada rsensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R AMG vehicles: ESP ®
is deactivated.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
When the causes stated above no longer apply, the display
message disappears.
PRE-SAFE ®
Brake is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 158).
X Clean the sensors in the radiator grill and the bumper
(Y page 291).
X Restart the engine.
X AMG vehicles: reactivate ESP ®
(Y page 68). PRE-SAFE
Functions Limited
See Operator's
Manual PRE-SAFE
®
Brake is inoperative due to a malfunction. BAS PLUS
or the distance warning signal may also have failed.
X Visit a qualified specialist workshop. 001E
SRS Malfunction
Service Required There is a malfunction in the SRS (Supplemental Restraint
System). The
001Ewarning lamp also lights up in the instrument
cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop.
For further information about SRS, see (Y page 41).220
Display messagesOn-board computer and displays
Page 230 of 358
Engine
Display messages Possible causes/consequences and
0001 Solutions
000D
Check Coolant
Level See
Operator's Manual The coolant level is too low.
!
Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
X Add coolant, observing the warning notes before doing so
(Y page 286).
X If coolant needs to be added more often than usual, have the
engine coolant system checked at a qualified specialist
workshop. 000C The fan motor is faulty.
X
At coolant temperatures below 248 ‡ (120 †) drive to the
neares tqualified specialist workshop.
X Avoid subjecting the engin eto heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic. 000C
Coolant Too Hot
Stop Vehicle Turn
Engine Off The coolant is too hot.
Aw
arning tone also sounds.
G WARNING
Do no tdrive when youre ngine is overheated. Thi scan cause some
fluids which may have leaked into the engine compartmen tto
catch fire.
Stea mfrom the overheated engine can also cause serious burns
which can occur just by opening the hood.
There is a risk of injury.
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 158).
X Waitu ntil the engine has cooled down.
X Make sure tha tthe air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.
X Do not start the engine again until the display message goes out
and the coolant temperature is below 248 ‡ (120 †).
Otherwise, the engine could be damaged.
X Pay attention to the coolant temperature display.
X If the temperature increases again, visit a qualified specialist
workshop immediately.
Under normal operating conditions and with the specified coolant
level, the coolant temperature may rise to 248 ‡ (120 †). 228
Display messagesOn-board computer and displays
Page 231 of 358
Display messages Possible causes/consequences and
0001 Solutions
0009 The battery is no
tbeing charged.
Aw arning tone also sounds.
Possible causes are:
R a defective alternator
R a torn poly-V-belt
R a malfunction in the electronics
X Pull ove rand stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 158).
X Ope nthe hood.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is not damaged:
X Visit a qualified specialist workshop. 0012
Check Engine Oil
At Next Refueling The engine oil level has dropped to the minimum level.
Aw
arning tone also sounds.
X Chec kthe oil level when next refueling, at the latest
(Y page 285).
X If necessary, add engine oil (Y page 285).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.com. Display messages
229On-board computer and displays Z
Page 232 of 358
Display messages Possible causes/consequences and
0001 Solutions
0012
Check Engine Oil
Level (Add 1 quart) AMG vehicles: the engine oil level is too low.
X
Chec kthe oil level when next refueling, at the latest
(Y page 285).
X If necessary, add engine oil (Y page 285).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.com. 0010
Fuel Level Low The fuel level has dropped into the reserve range.
X
Refuel at the nearest gas station. 0008 There is only a very small amount of fuel in the fuel tank.
X
Refuel at the nearest gas station without fail. 0010
Gas Cap Loose The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
X
Check that the fuel filler cap is correctly closed.
If the fuel filler cap is not correctly closed:
X Close the fuel filler cap.
If the fuel filler cap is correctly closed:
X Visit a qualified specialist workshop. Driving systems
Display messages Possible causes/consequences and
0001 Solutions
0003
Attention Assist:
Take a Break! Based on certain criteria, ATTENTION ASSIST has detected fatigue
or
alack of concentration on th epart of th edriver. A warning tone
also sounds.
X If necessary, take a break.
During long journeys, take regular breaks in good time so you get
enough rest. 0003
Attention Assist
Inoperative ATTENTION ASSIST is inoperative.
X
Visi taqualified specialist workshop. 230
Display messagesOn-board computer and displays
Page 234 of 358
Display messages Possible causes/consequences and
0001 Solutions
Blind Spot Assist
Currently
Unavailable See
Operator's Manual
or
Active Blind Spot Assist
Currently
Unavailable See
Operator's Manual Blind Spot Assist or Active Blind Spot Assist is temporarily
inoperative. Possible causes are:
R
the sensors are dirty.
R function is impaired due to heavy rain or snow.
R the rada rsensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
The yellow 0003indicator lamps also light up in the exterior
mirrors.
When the causes stated above no longer apply, the display
message disappears.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 158).
X Clean the sensors (Y page 291).
X Restart the engine. Blind Spot Assist
Inoperative or
Active Blind Spot Assist Inoperative Blind Spot Assist or Active Blind Spot Assist is defective.
The yellow
0003indicator lamps also light up in the exterior
mirrors.
X Visit a qualified specialist workshop. Parking Guidance
Inoperative Parking Guidance is malfunctioning (
Ypage 182).
X Restart the engine.
If the display message continues to be displayed:
X Visit a qualified specialist workshop. 232
Display messagesOn-board computer and displays
Page 235 of 358
Display messages Possible causes/consequences and
0001 Solutions
Parking Guidance
Canceled Parking Guidance is deactivated. Possible causes are:
R
The vehicle is skidding.
R The sensors are dirty.
R A malfunction has occurred.
Aw arning tone also sounds.
X Reactivate Parking Guidance late r(Y page 182).
If the parking space symbol does not appear in the multifunction
display at speeds below 19 mph (30 km/h):
X Clean the sensors (Y page 291).
X Restart the engine.
If the parking space symbol does not appear in the multifunction
display at speeds below 19 mph (30 km/h):
X Visit a qualified specialist workshop. Parking Guidance has been deactivated because you are no longer
following the recommended path.
X Park again and, while doing so, observe the display messages
in the multifunction display. Parking Guidance
Finished The vehicle is parked.
Awarning tone also sounds.
The display message disappears automatically. DISTRONIC PLUS Off DISTRONIC PLU
Shas been deactivated (Y page 167). If it was
deactivated automatically, a warning tone also sounds. DISTRONIC PLUS Now
Available DISTRONIC PLU
Sis operational againa fter having been
temporarily unavailable .You can now reactivate DISTRONIC PLUS
(Y page 167). Display messages
233On-board computer and displays Z
Page 236 of 358
Display messages Possible causes/consequences and
0001 Solutions
DISTRONIC PLUS
Currently
Unavailable See
Operator's Manual DISTRONIC PLU
Sis temporarily inoperative. Possible causes are:
R function is impaired due to heavy rain or snow.
R the sensors in the radiator grill and the bumper are dirty.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
Aw arning tone also sounds.
When the causes stated above no longer apply, the display
message disappears.
DISTRONIC is operational again.
If the display message does no tdisappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 158).
X Clean the sensors in the radiator grill and the bumper
(Y page 291).
X Restar tthe engine. DISTRONIC PLUS
Inoperative DISTRONIC PLUS is defective. BAS PLUS and PRE-SAFE
®
Brake
may also have failed.
Aw arning tone also sounds.
X Visi taqualified specialist workshop. DISTRONIC PLUS
Passive You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X
Remove your foot from the accelerator pedal. DISTRONIC PLUS
--- mph An activation condition for DISTRONIC PLUS is not fulfilled.
X
Check the activation conditions for DISTRONIC PLUS
(Y page 167). 234
Display messagesOn-board computer and displays
Page 240 of 358
Display messages Possible causes/consequences and
0001 Solutions
Tire Press. Monitor
Currently
Unavailable Due to a source of radi
ointerference, no signals can be received
from the wheel sensors .The tire pressure monitor is temporarily
malfunctioning.
X Drive on.
The tire pressure monitor restarts automatically as soon as the
problem has been solved. TirePress.
Sensor(s) Missing There is no signal from the tire pressure sensor of one or several
wheels. The pressure of the affected tire is not displayed in the
multifunction display.
X
Have the faulty tire pressure sensor replaced at a qualified
specialist workshop. Tire Pressure
Monitor
Inoperative No
Wheel Sensors The wheels mounted do not have a suitable tire pressure sensor.
The tire pressure monitor is deactivated.
X
Mount wheels with suitable tire pressure sensors.
The tire pressure monitor is activated automatically after driving
for a few minutes. Tire Press. Monitor
Inoperative The tire pressure monitor is faulty.
X
Visit a qualified specialist workshop. Vehicle
Display messages Possible causes/consequences and
0001 Solutions
Shift to 'P' or 'N'
to Start Engine You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. P
Shift to P You have attempted to stop the engine with the Start/Stop button
while the transmission was not in position
P.
X Shift the transmission to position P.238
Display messagesOn-board computer and displays