2013 MERCEDES-BENZ C-Class COUPE emergency towing

Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 219
see Lights
Automatic engine start (ECO start/
stop function) .................................... 137
Automatic engine switch-off (ECO
start/stop function) ..........................137
Automatic headlamp mode ..............107
Automatic transmission Automatic drive program ...............143
Changing gea r............................... 142
Display message ............................ 230
Driving tips .................................... 142
Emergency running mode ..............147
Kickdow n....................................... 142
Manual drive program ....................145
Overview ........................................ 140
Problem (malfunction) ...................147
Progra mselecto rbutton ................ 142
Pulling away ................................... 136
Releasing the parking lock
manually ........................................ 147
Selector leve r................................ 140
Shift range s................................... 144
Starting the engine ........................135
Steering wheel paddle shifters ......143
Transmission position displa y........ 141
Transmissio npositions .................. 141
Automatic transmission
emergency mode ............................... 147 B
Backup lamp Changing bulbs .............................. 116
Display message ............................ 218
Bag hook ............................................ 251
BAS (Brake Assist System) .................63
BAS PLUS (Brake Assist System
PLUS) .................................................... 63
Battery (SmartKey) Checking .......................................... 75
Important safety notes ....................74
Replacing ......................................... 75Battery (vehicle)
Charging ........................................ 290
Display message ............................ 221
Important safety notes ..................288
Jump starting ................................. 292
Blinds
see Roller sunblind
Blin dSpot Assist
Activating/deactivating .................200
Display message ............................ 224
Notes/function .............................. 178
see Active Blind Spot Assist
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 211
Notes ............................................. 341
Brake lamps
Changing bulbs .............................. 116
Display message ............................ 217
Brakes
ABS .................................................. 62
BAS .................................................. 63
BAS PLUS ........................................ 63
Brake fluid (notes) .........................341
Display message ............................ 209
Driving tips .................................... 154
High-performance brake system ....156
Important safety notes ..................154
Maintenance .................................. 155
Parking brake ................................ 151
Warning lamp ................................. 236
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Changing bulbs C
California Important notice for retail
customers and lessees ....................23
Calling up a malfunction
see Display messages
Car
see Vehicle Index
5

Load index (definition)
...................322
M+S tires ....................................... 302
Maximum loaded vehicle weight
(definition) ..................................... 322
Maximum load on a tire (definition) 322
Maximum permissible tire
pressure (definition) ....................... 322
Maximum tire loa d......................... 315
Maximum tire load (definition) .......322
MOExtended tires ..........................287
Optional equipment weight
(definition) ..................................... 323
PSI (pounds per square inch)
(definition) ..................................... 322
Replacing ....................................... 324
Service life ..................................... 302
Sidewall (definition) .......................323
Speed rating (definition) ................322
Storing ........................................... 324
Structure and characteristics
(definition) ..................................... 321
Summer tires ................................. 302
Temperature .................................. 317
TIN (Tire Identification Number)
(definition) ..................................... 323
Tire bea d(definition) ...................... 323
Tire pressure (definition) ................323
Tire pressures (recommended )...... 321
Tire size (data) ............................... 328
Tire size designation, load-bearing
capacity, speed rating .................... 318
Tire tread ....................................... 301
Tire tread (definition) .....................323
Total load limit (definition) .............323
Traction ......................................... 316
Traction (definition) .......................323
Trea dwear ..................................... 316
Uniform Tire Quality Grading
Standard s...................................... 316
Uniform Tire Quality Grading
Standard s(definition) .................... 321
Unladen weight (definition) ............322
Wea rindicato r(definition) .............323
Whee lrim (definition ).................... 321
see Flat tire
Top Tether ............................................ 61Towing
Important safety guidelines ...........294
Installing the towing eye ................295
Removing the towing eye. ..............295
With the rear axle raised ................295
Towing away
With both axles on the ground .......295
Tow-starting
Emergency engine starting ............296
Important safety notes ..................294
Transmission
see Automatic transmission
Transporting the vehicle ..................296
Trim pieces (cleaning instructions) .282
Trip computer (on-board computer) 193
Trip odometer Calling up ....................................... 193
Resetting (on-board computer) ......194
see Trip odometer
Trunk
Emergency release ..........................82
Important safety notes ....................80
Locking separatel y........................... 82
Opening (automatically from
inside) .............................................. 81
Opening (automatically from
outside) ............................................ 81
Trunk lid
Display message ............................ 231
Opening/closing .............................. 80
Opening dimensions ......................344
Trunk load (maximum) ......................344
Turn signals Display message ............................ 216
Switching on/off ........................... 108
see Turn signals
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking .......................79
From inside the vehicle (central
unlocking button) ............................. 7818
Index

V
Vanity mirror (in the sun visor) ........ 254
Vehicle Data acquisition ............................... 26
Display message ............................ 230
Emergency locking ........................... 79
Emergency unlocking .......................79
Equipment ....................................... 22
Individua lsettings .......................... 200
Limited Warranty ............................. 26
Loading .......................................... 311
Locking (in an emergency) ...............79
Locking (SmartKey) .......................... 72
Lowering ........................................ 328
Maintenance .................................... 23
Parking for a long period ................ 152
Pulling away ................................... 136
Raising ........................................... 325
Reporting problems .........................26
Securing from rolling away ............325
Towing away .................................. 294
Transporting .................................. 296
Unlocking (in an emergency) ...........79
Unlocking (SmartKey) ......................72
Vehicle data ................................... 344
Vehicle data ....................................... 344
Vehicle dimensions ...........................344
Vehicle emergency locking ................79
Vehicle identification number see VIN
Vehicle identification plate ..............336
Vehicle tool kit .................................. 286
Video (DVD) ........................................ 197
VIN ...................................................... 336W
Warning and indicator lamps ABS ................................................ 236
Brakes ........................................... 236
Check Engine ................................. 242
Coolant .......................................... 243
Distance warning ........................... 245
DISTRONI CPLUS ........................... 245
ESP ®
.............................................. 238
ESP ®
OFF ....................................... 239
Fuel tank ........................................ 242 Overview
.......................................... 32
PASSENGER AIR BAG OFF
indicator lamp .................................. 46
Reserve fuel ................................... 242
Seat bel t........................................ 234
SPORT handling mode ...................239
SRS ................................................ 241
Tire pressure monitor ....................246
Warranty ............................................ 336
Washer fluid Display message ............................ 232
Wheel bol ttightening torque ...........328
Wheel chock ...................................... 325
Wheels Changing awheel .......................... 324
Checking ........................................ 301
Cleaning ......................................... 279
Cleaning (warning) .........................324
Emergency spare wheel .................331
Important safety notes ..................300
Interchanging/changing ................324
Mounting anew wheel ................... 327
Mounting awheel .......................... 324
Removing awheel .......................... 327
Storing ........................................... 324
Tightening torque ........................... 328
Whee lsize/tir esize ....................... 328
Window curtain air bag
Display message ............................ 213
Operation ........................................ .46
Windows
see Side windows
Windshield
Defrosting ...................................... 127
see Windshield
Windshiel dwasher fluid
see Windshield washer system
Windshield washer system ..............277
Notes ............................................. 342
Windshiel dwipers
Problem (malfunction) ...................119
Replacing the wiper blades ............117
Switching on/off ........................... 116
Winte rdriving
Important safety note s.................. 302
Slippery road surfaces ...................157
Snow chains .................................. 303 Index
19

immediately after pressing the SOS button,
you do not know if mbrace has successfully
made the emergency call. In this situation,
seek additional assistance by other means.
Roadside Assistance button X
Press Roadside Assistance button 0002.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button 0002
flashes while the call is active. The
Connecting Call message appears on
the multifunction display. The audio output
is muted.
If a connection can be made, the CallConnected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficien tGPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R Current location of the vehicle
R Vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer Assistance center can ascertain the nature of
the problem (Y
page 263).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or arranges for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp for Roadside
Assistance call button 0002is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 0009button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND.
MB Info call button 260
FeaturesStowage and featu
res

R
Lug wrench
R Towing eye Flat tire
Preparing the vehicle
Yourv ehicle may be equipped with:
R MOExtended tires (tires with run-flat
properties) (Y page 287)
Vehicle preparation is not necessary on
vehicles with MOExtended tires.
R
R
R an emergency spare wheel (only for certain
countries) (Y page 331)
Information on changing/mounting a wheel
(Y page 324).
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 150).
X If possible, bring the fron twheels into the
straight-ahead position.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 133).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door. MOExtended tires (tires with run-flat
properties)
General notes With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking
next to the tire size designation, the load-
bearing capacity and the speed index
(Y
page 318).
MOExtended tires may only be used in
conjunction with an active tire pressure loss
warning system or with an active tire pressure
monitor.
If the pressure loss warning message
appears in the multifunction display:
R Observe the instructions in the display
messages (Y page 228).
R Check the tire for damage.
R If driving on, observe the following notes.
The maximum driving distance is
approximately 50 miles (80 km) when the
vehicle is partially laden and approximately
18 miles (30 km) when the vehicle is fully
laden.
In addition to the vehicle load, the driving
distance possible depends upon:
R Speed
R Road condition
R Outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving Flat tire
287Breakdown assistance

Transporting the vehicle
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
X Turn the SmartKey to position 2in the
ignition lock.
X Move the selector lever to N.
As soon as the vehicle has been loaded:
X Prevent the vehicle fro mrolling away by
applying the parking brake.
X Move the selector lever to position P.
X Turn the SmartKey to position 0in the
ignition lock and remove the SmartKey
from the ignition lock.
X Secure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged. Notes on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
If the vehicle has transmission damage or
damage to the front or rear axle, have it
transported on a transporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 292).
Have the vehicle transported on a transporter
or trailer. Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
You can find information on "Jump-starting"
at (Y page 292). Fuses
Important safety notes
G
WARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher
amperage, the electric cables could be
overloaded. This could result in a fire. There
is a risk of an accident and injury.
Always replace faulty fuses with the specified
new fuses having the correc tamperage.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or
systems could be damaged.
The fuses in yourv ehicle serve to close down
faulty circuits. If afuse blows, all the
components on the circuit and their functions
stop operating.
Blown fuses must be replace dwith fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart.
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified
specialist workshop, e.g. an authorized
Mercedes-Ben zCenter. Before changing a fuse
X Secure the vehicle against rolling away
(Y page 150).
X Switch off all electrical consumers. 296
FusesBreakdown assistance