2013 MERCEDES-BENZ C-Class COUPE tow

Problems with the transmission
Problem Possible causes/consequences and
0001 Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Releasing the parking lock manually
In the event of an electrical malfunction, it is
possible to release the selector lever lock
manually to move it out of position P.This is
the case, for example, if you wish to tow the
vehicle away. !
Do not use any sharp-edged objects to
remove the selector lever gaiter from the
center console. This could damage the
selector lever gaiter.
X Apply the parking brake.
X Pry off selector lever gaiter 0002with a flat,
blunt object (e.g. a screwdriver wrapped in cloth) from the right-hand edge. Pull
selector lever gaiter
0002up and out.
X Press release button 0003down and
simultaneously move the selector lever out
of position P.
The selector lever can now be moved freely
until it is returned to position P. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury. Refueling
147Driving and parking
Z

To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R the transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the curb. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away.T here is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake.
Vehicles with automatic transmission X
Apply the parking brake firmly.
X Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0in the
ignition lock and remove it.
The immobilizer is activated.
i The SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO
X Press the Start/Stop button (Y page 133).
The engine stops and all the indicator
lamps in the instrumentc lustergo out.
i When the driver's door is closed, this
corresponds to key position 1. When the
driver's door is open, this corresponds to
key position 0:"key removed".
If you try to switch off the engine when the
transmission is not in position P, a messageappears in the multifunctio
ndisplay. Asignal
sounds. Parking brake
G
WARNING
If you must brake the vehicle with the parking
brake, the braking distanc eis considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking
brake, the brake lamps will not light up. Parking
151Driving and parking Z

Wet roads
If you have drive
nfor a long time in heavy rain
without braking, there may be a delayed
reaction from the brakes when braking for the
first time. This may also occur after the
vehicle has been washed.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the
vehicle washed, brake firmly while paying
attention to the traffic conditions. This will
warm up the brake discs, thereby drying them
more quickly and protecting them against
corrosion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance.
R Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
Servicing the brakes !
If the red brake warning lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at a qualified specialist workshop.
All checks and maintenance work on the
brake system must be carried out at a qualified specialist workshop. Consult a
qualified specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
!
Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, you could
damage the drive train or the brake system.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition must be switched off
(SmartKey in position 0or 1in the ignition
lock or Start/Stop button in position 0or
1) while the parking brake is being tested
on a brake dynamometer.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition system must be switched
off (SmartKey in position 0or 1in the
ignition lock or Start/Stop button in
position 0or 1) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
the front axle raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If the brake system has only been subject to
moderate loads, you should test the
functionality of your brakes at regular
intervals. To do so, press firmly on the brake
pedal when driving at a high speed. This
improves the grip of the brake pads.
You can find a description of Brake Assist
(BAS) on (Y page 63) or of BAS PLUS on
(Y page 63). Driving tips
155Driving and parking Z

store any road speed above 20 mph
(30 km/h).
If you fail to adapty
our driving style, cruise
control can neither reduce the risk of an
accident nor override the laws of physics.
Cruise control cannot take into account the
road, traffic and weather conditions. Cruise
control is only an aid. You are responsible for
the distance to the vehicle in front, for vehicle
speed, for braking in good time and for
staying in your lane.
Do not use cruise control:
R in road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads
R on slippery road surfaces. Braking or
accelerating could cause the drive wheels
to lose traction and the vehicle could then
skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored.
Cruise control lever 0002
To activate or increase speed
0003 To activate or reduce speed
0022 To deactivate cruise control
0021 To activate at the current speed/last
stored speed
When you activate cruise control, the stored
speed is shown in the multifunction display
for five seconds. In the multifunction display, the segments between the stored speed and
the maximum speed light up.
Storing and maintaining the current
speed You can store the current speed if you are
driving faster than 20 mph (30 km/h).
X
Accelerate the vehicle to the desired
speed.
X Briefly press the cruise control lever
up 0002 or down 0003.
X Remove your foot from the accelerator
pedal.
Cruise control is activated. The vehicle
automatically maintains the stored speed.
i Cruise control may be unable to maintain
the stored speed on uphill gradients. The
stored speed is resumed when the gradient
evens out. Cruise control maintains the
stored speed on downhill gradients by
automatically applying the brakes.
Storing the current speed or calling up
the last stored speed G
WARNING
If you call up the stored speed and it differs
from the current speed, the vehicle
accelerates or decelerates. If you do not know
the stored speed, the vehicle could accelerate
or brake unexpectedly. There is a risk of an
accident.
Pay attention to the road and traffic
conditions before calling up the stored speed.
If you do not know the stored speed, store the
desired speed again.
X Briefly pull the cruise control lever towards
you 0021.
X Remove your foot from the accelerator
pedal.
The first time cruise control is activated, it
stores the current speed or regulates the
speed of the vehicle to the previously
stored speed. 158
Driving systemsDriving and parking

In such cases, DISTRONIC PLUS may:
R
give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
R accelerate unexpectedly
There is a risk of an accident.
Continue to drive carefully and be ready to
brake, in particular when warned to do so by
DISTRONIC PLUS. G
WARNING
DISTRONIC PLUS brakes yourv ehicle with up
to 40% of the maximum braking force. If this
braking force is insufficient, DISTRONIC PLUS
warns you visually and audibly .There is a risk
of an accident.
In such cases, apply the brakes yourself and
try to take evasive action.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
If you fail to adapt your driving style,
DISTRONIC PLUS can neither reduce the risk
of accident nor override the laws of physics.
DISTRONIC PLUS cannot take into account
the road, traffic and weather conditions.
DISTRONIC PLUS is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time and for staying in your lane.
Do not use DISTRONIC PLUS:
R in road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads
R on slippery road surfaces. Braking or
accelerating could cause the drive wheels to lose traction and the vehicle could then
skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
DISTRONIC PLUS may not detect narrow
vehicles driving in front, e.g. motorcycles, or
vehicles driving on a different line.
In particular, the detection of obstacles can
be impaired if:
R dirt on the sensors or anything else
covering the sensors
R snow or heavy rain
R interference by other radar sources
R strong radar reflections, for example, in
parking garages
If DISTRONIC PLUS no longer detects a
vehicle in front, DISTRONIC PLUS may
unexpectedly accelerate the vehicle to the
stored speed.
This speed may:
R be too high if you are driving in a filter lane
or an exit lane
R be so high when driving in the right-hand
lane that you overtake vehicles in the left-
hand lane
R be so high when driving in the left-hand lane
that you overtake vehicles in the right-hand
lane
If there is a change of drivers, advise the new
driver of the speed stored.
For DISTRONIC PLUS to assist you when
driving, the radar sensor system must be:
R activated (Y page 203)
R operational
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control in the speed range between 20 mph
(Canada: 30 km/h) and 120 mph (Canada:
200 km/h). If a vehicle is driving in front of
you, it operates in the speed range between
0 mph (0 km/h) and 120 mph (Canada:
200 km/h).
Do not use DISTRONIC PLUS while driving on
roads with steep gradients. 160
Driving systemsDriving and parking

vehicle in front is no longer detected and
displayed, DISTRONIC PLUS switches off and
a tone sounds.
X
Briefly pull the cruise control leve rtowards
you 0021, or press it up 0002or down 0003.
DISTRONIC PLUS is selected.
X Press the cruise control lever repeatedly
up 0002 or down 0003until the desired speed
is set.
X Remove your foot from the accelerator
pedal.
Your vehicle adapts its speed to that of the
vehicle in front, but only up to the desired
stored speed.
i If you do not fully release the accelerator
pedal, the DISTRONIC PLUS Override message appears in the multifunction
display
.The set distance to a slower-
moving vehicle in front will then not be
maintained. You will be driving at the speed
you determine by the position of the
accelerator pedal.
Activating when driving towards a
stationary vehicle
If the vehicle in front of you is stationary, you
can only activate DISTRONIC PLUS once your
vehicle is stationary as well.
X Briefly pull the cruise control lever towards
you 0021, or press it up 0002or down 0003.
DISTRONIC PLUS is selected.
i DISTRONIC PLUS can only be activated at
under 20 mph (30 km/h) if avehicle in front
has been detected. Therefore, the
DISTRONIC PLUS distance display in the
instrument cluster should be activated
(Y page 198).
X Press the cruise control lever repeatedly
up 0002 or down 0003until the desired speed
is set.
i You can use the cruise control lever to set
the stored speed and the control on the
cruise control lever to set the specified
minimum distance (Y page 164). Pulling away
X
If the vehicle in front pulls away: remove
your foot from the brake pedal.
X Briefly pull the cruise control lever towards
you 0021.
or
X Accelerate briefly.
Your vehicle pulls away and adapts its
speed to that of the vehicle in front.
Driving
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control.
If DISTRONIC PLUS detects that the vehicle
in fron thas slowed down, it brakes your
vehicle .Inthis way, the distance you have
selected is maintained.
If DISTRONIC PLUS detects that the vehicle
in front is driving faster, it accelerates your
vehicle, but only up to the speed you have
stored.
Changing lanes
If you change to the passing lane, DISTRONIC
PLUS supports you when:
R you are driving faster than 40 mph
(60 km/h)
R DISTRONIC PLUS is maintaining the
distance to a vehicle in front
R you switch on the appropriate turn signal
R DISTRONIC PLUS does not detect a danger
of collision
If these conditions are fulfilled, your vehicle
is accelerated. Acceleration will be
interrupted if changing lanes takes too long
or if the distance between your vehicle and
the vehicle in front becomes too small.
i When changing lanes, DISTRONIC PLUS
monitors the left lane on left-hand drive
vehicles and the right lane on right-hand
drive vehicles. 162
Driving systemsDriving and parking

up
0002 or down 0003beyond the pressure
point.
Every time the cruise control lever is
pressed up 0002or down 0003, the last speed
stored is increased or reduced.
i DISTRONIC PLU Sis not deactivated if you
depress the accelerator pedal.Ify ou
accelerate to overtake, DISTRONIC PLUS
adjusts the vehicle's speed to the last
speed stored after you have finished
overtaking.
Storing the current speed or calling up
a stored speed X
Briefly pull the cruise control lever towards
you 0021.
X Remove your foot from the accelerator
pedal.
DISTRONIC PLUS is activated. The first
time it is activated, the current speed is
stored. Otherwise, it sets the vehicle cruise
speed to the previously stored value.
Setting the specified minimum distance You can set the specified minimum distance
for DISTRONIC PLUS by varying the time span
between one and two seconds. With this
function, you can set the minimum distance
that DISTRONIC PLUS keeps to the vehicle in
front, dependent on vehicle speed. You can
see this distance in the multifunction display
(Y
page 165).
i Make sure that you maintain a sufficient
distance to the vehicle in front and comply
with the minimum distance as required by
law. Adjust the distance to the vehicle in
front if necessary. X
To increase: turn control0003in direction
0022.
DISTRONIC PLUS then maintains a greater
distance between your vehicle and the
vehicle in front.
X To decrease: turn control0003in
direction 0002.
DISTRONIC PLUS then maintains a shorter
distance between your vehicle and the
vehicle in front.
DISTRONIC PLUS displays in the
speedometer When DISTRONIC PLUS is activated, one or
two segments
0003in the set speed range light
up.
i For design reasons, the speed displayed
in the speedometer may differ slightly from
the speed set for DISTRONIC PLUS.
If DISTRONIC PLUS detect savehicle in front,
segments 0003between speed of the vehicle in
front 0002and stored speed 0022light up. 164
Driving systemsDriving and parking

DISTRONIC PLU
Sis automatically
deactivated if:
R you engage the parking brake
R you are driving slower than 15 mph
(25 km/h) and there is no vehicle in front,
or if the vehicle in front is no longer
detected
R ESP ®
intervenes or you deactivate ESP ®
R the transmission is in the P,Ror Nposition
R you switch off the radar sensor system
(Y page 203)
R you pull the cruise control lever towards
you in order to pull awaya nd the front-
passenge rdoor is open
R the vehicle has skidded
If DISTRONIC PLUS is deactivated, you will
hear a warning tone. You will see the
DISTRONIC PLUS Off message in the
multifunction display for approximately five
seconds.
If the vehicle has been stopped by DISTRONIC
PLUS and a malfunction occurs in the system,
the Brake Immediately message appears in
the multifunction display .Depress the brake
pedal immediately so that the vehicle does
not roll away. DISTRONIC PLUS is then
deactivated, and the message disappears.
Tips for driving with DISTRONIC PLUS General notes
The following contains descriptions of certain
road and traffic conditions in which you must
be particularly attentive. In such situations,
brake if necessary. DISTRONIC PLUS is then
deactivated. Cornering, going into and coming out of a
bend The ability of DISTRONIC PLUS to detect
vehicles when cornering is limited. Your
vehicle may brake unexpectedly or late.
Vehicles traveling on
adifferent line DISTRONIC PLUS may not detect vehicles
traveling on a different line. The distance to
the vehicle in fron
twill be too short.
Other vehicles changing lanes 166
Driving systemsDriving and parking