Safety systems
Display messages Possible causes/consequences and
M Solutions
!÷
Currently
Unavailable See
Operator's Manual ABS (Anti-lock Braking System), ESP
®
(Electronic Stability
Program), BAS (Brake Assist), PRE-SAFE ®
,t he HOLD function and
hill start assist are temporarily unavailable.
COLLISION PREVENTION ASSIST may also have failed.
In addition, the ÷,åand! warning lamps light up in
the instrument cluster.
ATTENTION ASSIST is deactivated.
Possible causes are:
R Self-diagnosis is not yet complete.
R The on-board voltage may be insufficient.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Carefully drive a short distance on a suitable stretch of road,
making slight steering movements at a speed above 12 mph
(20 km/h).
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
X Drive on carefully.
X Visit a qualified specialist workshop. !÷
Inoperative See
Operator's Manual ABS, ESP
®
, BAS, PRE-SAFE ®
, the HOLD function and hill start
assist are unavailable due to a malfunction.
COLLISION PREVENTION ASSIST may also have failed.
In addition, the J,÷,åand! warning lamps light
up in the instrument cluster.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example. 194
Display messagesOn-board computer and displays
Display messages Possible causes/consequences and
M Solutions
Blind Spot Assist
Inoperative Blind Spot Assis
tis defective.
The yellow 9indicator lamps also light up in the exterior
mirrors.
X Visit a qualified specialist workshop. Park Assist
Canceled The driver's door is open and the driver's seat belt has not been
fastened.
X
Repeatt he parking process with the seat belt fastened and the
driver's door closed. You have inadvertently touched the multifunction steering wheel
while steering intervention was active.
X
While steering intervention is active, make sure that the
multifunction steering wheel is not touched unintentionally. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 164).Park Assist
Inoperative You have just carried out a large number of turning or parking
maneuvers.
Active Parking Assist will become available again after
approximately ten minutes (Y
page 164).
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Switch off and restart the engine.
If the display message continues to be displayed:
X Visit a qualified specialist workshop. PARKTRONIC is defective.
X
Visit a qualified specialist workshop. DISTRONIC PLUS Off DISTRONIC PLUS has been deactivated (Y
page 152). If it was
deactivated automatically, a warning tone also sounds. DISTRONIC PLUS Now
Available DISTRONIC PLUS is operational again after having been
temporarily unavailable. You can now reactivate DISTRONIC PLUS
(Y
page 152). Display messages
211On-board computer and displays Z
Problem Possible causes/consequences and
M Solutions
!
The yellow ABS warning
lamp is lit while the
engine is running.
ABS is temporarily unavailable. BAS, COLLISION PREVENTION
ASSIST, ESP
®
, EBD (electronic brake force distribution),
PRE-SAFE ®
, the HOLD function and hill start assist, for example,
are therefore also deactivated.
Possible causes are:
R Self-diagnosis is not yet complete.
R The on-board voltage may be insufficient.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is a risk of an accident.
X Carefully drive a short distance on a suitable stretch of road,
making slight steering movements at a speed above 12 mph
(20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
221On-board computer and displays Z
Example: vehicles with a cove
rover the stowage
compartment
X To open: push the lower section of
cover :.
The cover opens.
X To remove the insert: lift insert=
up ; and out.
X To re-install the insert: press insert=
into the holder until it engages.
i If you remove the ashtray insert, you can
use the resulting compartment for
stowage.
Rear-compartment ashtray X
To open: pull cover =out by its top edge.
X To remove the insert: pull insert;by
recess :in the directio nofarrow?until
it disengages audibly.
X Lift insert ;up and out.
X To install the insert: install insert:from
above into the holder and press downi nto
the holde runtil it engages. Cigarette lighter
G
WARNING
Whe nleaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. Achild’s unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment or steering wheel
adjustment
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system’s
metal parts, for example, could become very
hot, and the child could be burned by these
parts. G
WARNING
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter. Features
243Stowage and features Z
Socket in the rear-compartment center
console
X
Pull cover ;out by its top edge.
X Lift up the cover of socket :.
Socket in the cargo compartment X
Lift up the cover of socket :.mbrace
Important safety notes !
Alicense agreement must exis tinorder
to activate the mbrace service. Ensure that
yours ystem is activated and ready fo ruse,
and press the ïMB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated. If you have questions aboutt
he activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-BenzC ustomer
Assistance Cente runder
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Shortly after successfull yregistering with the
mbrace service (Canada: TELEAID), a user ID
and password will be sent to you by post. USA
only: you can use this password to log onto
the mbrace area under "Owners Online" at
http://www.mbusa.com.
The mbrace system is available if:
R it has been activated and is operational
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center
The mbrace system To adjust the volume during an mbrace call,
proceed as follows:
X
Press the WorX button on the
multifunction steering wheel.
or
X Use the volume controller of the audio
system/COMAND.
The mbrace system provides various
services, e.g.:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call Features
245Stowage and features Z
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice outpu
tis not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance center can ascertain the nature of
the problem (Y page 251).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp for Roadside
Assistance call button :is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end acall: press the ~button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND. MB Info call button X
Press MB Info call button :.
This initiates a call to the Mercedes-Benz
Custome rAssistance Center. The indicator
lamp in MB Info call button :flashes while
the connection is being made. The
Connecting Call message appears on
the multifunction display. The audio system
is muted.
If a connection can be made, the Call Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA. 248
FeaturesStowage and features
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i
The mbrace system failed to initiate an
MB Info call if:
R the indicator lamp in MB Info call
button :is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
X To end acall: press the ~button on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center.
All other calls can be ended by pressing:
R
the ~ button on the multifunction
steering wheel
R the corresponding butto nonthe audio
system or on COMAND for ending a
telephone call
i If an mbrace call is initiated, audio output
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location. Downloading destinations in COMAND Downloading destinations
Destination Download gives you access to a
data bank with over 15 million Points of
Interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded.A
lternatively, you can obtain the
location of Points of Interest (POIs)/
importan tdestinations in the vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No , the address can be stored
in the address book.
i The Destination Download function is
available if the correspondin gmobile
phone network is available and data
transfer is possible.
i You can only use the Destination
Download function if the vehicle is
equipped with a navigation system.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
i You can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
current position and the desired destination.
You will then be guided live through the
current route section. Features
249Stowage and features Z
e.g. Mercedes-Benzc
ar shampoo or
cleaning cloths.
Cleaning the sensors !
If you clean the sensor swith a power
washer, make sure that you keep a
distance of at least 11. 8in(30 cm) between
the vehicle and the power washer nozzle.
Information about the correct distance is
available from the equipment
manufacturer. X
Clean sensors :of the driving systems
with water, car shampoo and a soft cloth.
Cleaning the rear view camera !
Do not clea nthe camera lens and the area
around the rear view camera with a power
washer. X
Use clear water and a soft cloth to clean
camera lens :.
Cleaning the exhaust pipe !
Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
X Cleant he exhaust pipe with a chrome care
product tested and approved by Mercedes-
Benz.
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in
winter and after washing. Interior care
Cleaning the display !
For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Cleant he display surface using a
commercially available microfiber cloth
and TFT/LCD display cleaner.
X Dry the display surface using a dry
microfiber cloth.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or Care
269Maintenance and care
Z