2013 MAZDA MODEL CX-9 bluetooth

Black plate (411,1)
Troubleshooting
Bluetooth®does not operate under the following conditions. Check whether the following
conditions apply to your Bluetooth®device:lThe device is not being operated correctly.lThe device is not connected to the Bluetooth®unit equipped on the vehicle.lThe device's battery is weak.lA device which interferes with radio wave reception has been placed in the vehicle.lThe ignition switch has been turned off.
If none of the above conditions apply, refer to the following to see if any of the problem
symptoms correspond to your device.
If the problem cannot be resolved, consult an Authorized Mazda Dealer or Mazda
Bluetooth
®Hands-Free Customer Service.
Mazda Bluetooth®Hands-Free Customer Service
If you have any problems with Bluetooth
®, contact with our toll-free customer service
center.
lU.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.MazdaUSA.com/bluetooth
lCanada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
lMexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx
Interior Comfort
Bluetooth®
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Form No.8CM9-EA-12I

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Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing
―First make sure the device is
compatible with the Bluetooth
®unit,
and then check whether the
Bluetooth
®function and the Find
Mode/Visible setting*1on the device
are turned on. If pairing is still not
possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
®Hands-Free Customer
Service.
Unable to perform pairing The Bluetooth
®function and the
Find Mode/Visible setting*1on the
device may turn off automatically
after a period of time has elapsed
depending on the device.Check whether the Bluetooth
®
function and the Find Mode/Visible
setting*1on the device are turned on
and pairing or reconnect. Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently Is the device in a location in which
radio wave interference can occur
easily?
(Inside a bag in a rear seat, in the rear
pocket of a pair of pants)Move the device to a location in
which radio wave interference is less
likely to occur.
*1 Setting which detects the existence of a device external to the Bluetooth®unit
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Interior Comfort
Bluetooth®
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Voice recognition related problems
Symptom Cause Solution method
Poor voice recognition
lExcessive, slow speech.lExcessive, forceful speech
(shouting).
lSpeaking before the beep sound
has ended.
lLoud noise
(speaking or noise from outside/
inside vehicle).
lAirflow from A/C is blowing
against the microphone.
lSpeaking in off-standard
expressions (dialect).Regarding the causes indicated on
the left, be careful with how you
speak. In addition, when numbers are
spoken in a sequence, recognition
ability will improve if no stop is
placed between the numbers. False recognition of numbers
Names in the phonebook are not
easily recognizedThe Bluetooth
®system is under a
condition in which recognition is
difficult.By carrying out the following
measures, the rate of recognition will
improve.
lClear memory from the
phonebook which is not used
very often.
lAvoid shortened names, use full
names.
(Recognition improves the longer
the name is. By not using names
such as“Mom”,“Dad”, recogni-
tion will improve.)
You want to skip guidance
―Guidance can be skipped by quickly
pressing and releasing the Talk
button.
When the Talk button is pressed,
voice recognition endsIs the Talk button being held pressed
for too long?Operate the Talk button as follows:
lPress the button and release it
within 0.7 seconds to start voice
recognition and skip the
guidance.
lPress the button for longer than
0.7 seconds to turn off voice
recognition or end a
conversation.
Regarding problems with calls
Symptom Cause Solution method
When starting a call, vehicle noise
from the other party can be heardFor about three seconds after starting
a call, the Bluetooth
®unit's Noise
Suppression function requires time to
adapt to the call environment.This does not indicate a problem
with the device.
The other party cannot be heard or
the speaker's voice is quietIs the volume set at zero or low? Increase the volume.
Interior Comfort
Bluetooth®
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Other problems
Symptom Cause Solution method
The indication for the remaining
battery is different between the
vehicle and the deviceThe indication method is different
between the vehicle and the device.―
When a call is made from the
vehicle, the telephone number is
updated in the incoming/outgoing
call record but the name does not
appearHas the number been registered into
the phonebook?If the number has been registered
into the phonebook, the
incoming/outgoing call record is
updated by the name in the
phonebook when the engine is
restarted.
The cell phone does not synchronize
with the vehicle regarding the
incoming/outgoing call recordSome types of cell phones do not
synchronize automatically.Operate the cell phone for
synchronization.
It takes a long time to complete the
function for changing the languageA maximum of 60 seconds is
required.―
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Interior Comfort
Bluetooth®
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Form No.8CM9-EA-12I

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Safety Certification
FCC
FCC: CB2MAZGEN6HFT
NOTE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause
undesired operation.
WARNING
Changes or modifications made to this equipment not expressly approved by the
manufacturer may void the FCC authorization to operate this equipment.
NOTE
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
lReorient or relocate the receiving antenna.lIncrease the separation between the equipment and receiver.lConnect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
lConsult the dealer or an experienced radio/TV technician for help.
IC
IC:279B-MAZGEN6HFT
Licence exempt
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions:
(1) This device may not cause interference, and
(2) This device must accept any interference, including interference that may cause
undesired operation of the device.
Interior Comfort
Bluetooth®
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The term“IC:”before the radio certification number only signifies that Industry Canada
technical specifications were met. The antenna used for this transmitter must not be co-
located or operating in conjunction with any other antenna or transmitter. End-users and
installers must be provided with installation instructions and transmitter operating
conditions for satisfying RF exposure compliance.
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Interior Comfort
Bluetooth®
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A
Accessory Socket ............................ 6-177
Add-On Non-Genuine Parts and
Accessories ....................................... 9-20
Advanced Key ..................................... 3-2
Advanced key maintenance ......... 3-5
Advanced key suspend
function ...................................... 3-17
Auxiliary key .............................. 3-17
Locking, unlocking with request
switch ........................................... 3-8
Operational range ......................... 3-7
Remote control function ............. 3-13
Service ......................................... 3-7
Warning and beep sounds .......... 3-18
When warning indicator/beep is
activated ..................................... 3-20
Air Bag Systems ............................... 2-54
All-Wheel Drive
(AWD) Operation ............................. 5-17
AWD warning light .................... 5-18
Ambient Temperature Display ........ 6-168
Antenna ............................................. 6-17
Anti-Lock Brake System (ABS) ......... 5-8
Warning light ............................... 5-9
Appearance Care ............................... 8-56
Armrest Box .................................... 6-175
Audio System ................................... 6-17
Audio control switch .................. 6-52
Audio set .................................... 6-31
AUX/USB/iPod Mode ............... 6-54
Operating tips for audio
system ........................................ 6-17
Safety certification ..................... 6-65
Automatic Transaxle
Driving tips ................................ 5-16
Manual shift mode ..................... 5-13
Shift-lock system ....................... 5-13
Transaxle ranges ........................ 5-12
B
Battery
Emergency starting .................... 7-18
Maintenance ............................... 8-32
Specifications ............................. 10-4
Beep Sounds
Blind spot monitoring system
warning ...................................... 5-64
Ignition key reminder ................. 5-63
Lights-on reminder ..................... 5-63
Parking brake reminder .............. 5-64
Seat belt warning ........................ 5-63
Tire inflation pressure warning ... 5-64
Before Starting the Engine .................. 4-5
After getting in ............................. 4-5
Before getting in .......................... 4-5
Blind Spot Monitoring
(BSM) System .................................. 5-34
BSM OFF Indicator Light .......... 5-36
BSM OFF Switch ....................... 5-37
Care of radar sensors .................. 5-37
Warning Light/Beep ................... 5-36
Bluetooth® ...................................... 6-118
Bluetooth® Audio .................... 6-143
Bluetooth® Hands-Free ........... 6-124
Safety Certification .................. 6-151
Troubleshooting ....................... 6-147
Body Lubrication .............................. 8-27
Bottle Holder ................................... 6-173
Brake
Fluid ........................................... 8-25
Brakes
Anti-lock brake system (ABS) ..... 5-8
Brakes assist ............................... 5-10
Foot brake .................................... 5-5
Pad wear indicator ...................... 5-10
Parking brake ............................... 5-7
Warning light ............................... 5-8
Break-In Period ................................... 4-6
11-2
Index
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Form No.8CM9-EA-12I