Page 412 of 481

Voice Command Issues
Issue Possible
Cause(s)Possible Solution(s)
SYNC does not
understand what
I am saying.•You may be
using the wrong
voice commands,
OR
•You may be
speaking too soon
or at the wrong
time.•Review the Phone voice
commands and the Media voice
commands at the beginning of
their respective sections.
•Be aware that SYNC’s
microphone is either in your
rear view mirror or in the
headliner just above the
windshield.
SYNC does not
understand the
name of a song or
artist.•You may be
using the wrong
voice commands,
OR
•You may not be
saying the name
exactly as it is
saved, OR
•The system
may not be
reading the name
the same way you
are saying it.•Review the media voice
commands at the beginning of
the media section.
•Say the song or artist exactly
as listed. If you say, “Play Artist
Prince”, the system does not
play music by Prince and the
Revolution or Prince and the
New Power Generation.
•Make sure you are saying the
complete title, such as
“California remix featuring
Jennifer Nettles”.
•If the songs are saved in all
CAPS, you have to spell them.
LOLA requires you to say, “Play
L-O-L-A”.
•Do not use special characters
in the title as the system does
not recognize them.
412SYNC
2013 Navigator(nav)
Owners Guide gf, 1st Printing
USA(fus)
Page 477 of 481

Headlamps ...................................85
aiming ......................................291
autolamp system .......................86
bulb specifications ..................297
checking alignment ................291
daytime running lights .............87
flash to pass ..............................85
high beam .................................85
replacing bulbs .......................293
turning on and off ....................85
Head restraints .........................154
Heating ..............................146, 148
Homelink wireless control
system ........................................175
Hood ..........................................276
I
Ignition ...............................186, 339
Illuminated visor mirror .............95
Information displays .................104
Inspection/maintenance (I/M)
testing ........................................199
Instrument panel
cleaning ...................................302
cluster ........................................99
J
Jack ............................................330
positioning ...............................330
storage .....................................330
Joining two calls
(multiparty/conference call) ....376
Jukebox features .......................441
Jump-starting your vehicle ......255K
Keyless entry system
autolock .....................................66
keypad .......................................72
locking and unlocking doors ....74
programming entry code .........72
Keys .......................................55, 76
positions of the ignition .........186
L
Lamps ..........................................85
autolamp system .......................86
bulb replacement
specifications chart ................297
daytime running light ...............87
fog lamps ...................................87
headlamps .................................85
headlamps, flash to pass ..........85
interior lamps ...........................88
replacing bulbs ...............293, 296
Lane change indicator
(see Turn signal) ........................87
LATCH anchors ...........................27
Liftgate ..................................65, 68
Lights, warning and indicator ....99
Loading instructions .................235
Loading pictures .......................417
Load limits .................................229
Locks
autolock .....................................66
childproof ..................................34
doors ..........................................64
Lubricant specifications ...........340
Lug nuts ....................................338
Index477
2013 Navigator(nav)
Owners Guide gf, 1st Printing
USA(fus)
Page 478 of 481

M
MAP DVD - Loading and
Unloading ..................................135
Map icons ..................................452
Map mode ..................................451
Map updates ..............................454
Master lighting switch ................85
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................405
Message center .........................104
warning messages ...................110
Mirrors ...................................91, 93
programmable memory ............56
side view mirrors (power) .......91
signal .........................................92
Moon roof ....................................95
Motorcraftparts ..............298, 343
MyKey ..........................................58
N
Navigation features ...................448
O
Octane rating ............................192
P
Pairing other phones ................374
Pairing your phone for the
first time ....................................373
Parental MyKey programming ...58
Parking brake ............................214Parts
(see Motorcraftparts) ...........343
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................384
Phone redial ..............................378
Playing a DVD in the system ...135
Playing music (by artist,
album, genre, playlist,
tracks, similar) ..........................402
POI categories ...........................450
Point of Interest (POI) .............450
Power deployable running
boards ........................................237
Power distribution box
(see Fuses) .......................267, 271
Power door locks ........................64
Power liftgate ..............................68
Power mirrors .............................91
Powerpoint ................................181
Power steering ..........................226
fluid, checking and adding ....284
fluid, refill capacity ................340
fluid, specifications .................340
Power Windows ...........................90
Privacy information ..................370
Putting a call on/off hold .........376
Q
Quick touch buttons .................453
R
Radio ..........................................117
Single CD ................................117
Radio reception .........................115
478Index
2013 Navigator(nav)
Owners Guide gf, 1st Printing
USA(fus)