2013 LINCOLN MKZ maintenance schedule

Cleaning the Windows and Wiper
Blades................................................286
Cleaning the Interior
..........................287
Cleaning the Instrument Panel and Instrument Cluster Lens..............287
Cleaning Leather Seats...................288
Cleaning the Alloy Wheels.............289
Vehicle Storage
...................................289
Wheels and Tires
Temporary Mobility Kit.....................292
Tire Pressure Monitoring System...............................................298
Tire Care
................................................304
Using Snow Chains............................319
Changing a Road Wheel
...................319
Technical Specifications
.................324
Capacities and Specific- ations
Engine Specifications
.......................325
Motorcraft Parts.................................325
Vehicle Identification Number
.......327
Vehicle Certification Label..............328
Transmission Code Designation......................................328
Technical Specifications
.................329
Accessories
Accessories...........................................332
Ford Extended Service Plan (ESP)
Ford Extended Service Plan (ESP)..................................................334 MyLincoln Touch
™
General Information
..........................337
Settings...................................................351
Entertainment......................................361
Phone.....................................................385
Information...........................................392
Climate..................................................403
Navigation.............................................407
Appendices
End User License Agreement.........419
Scheduled Maintenance
Scheduled Maintenance
.................440
5
Table of Contents

PERCHLORATE
Certain components in your vehicle
such as airbag modules, safety belt
pretensioners and remote control
batteries may contain perchlorate
material. Special handling may apply
for service or vehicle end of life
disposal. For more information vist:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
LINCOLN CREDIT
Lincoln Automotive Financial Services
offers a full range of financing and
lease plans to help you acquire your
vehicle. If you have financed or leased
your vehicle through Lincoln
Automotive Financial Services, thank
you for your business.
For your convenience we offer a
number of ways to contact us, as well
as help manage your account.
Phone: 1-888-498-8801
For more information regarding
Lincoln Automotive Financial Services,
as well as access Account Manager,
please go to www.LincolnAFS.com. REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the
highest standards using quality parts.
We recommend that you demand the
use of genuine Ford and Motorcraft
parts whenever your vehicle requires
scheduled maintenance or repair. You
can clearly identify genuine Ford and
Motorcraft parts by looking for the
Ford, FoMoCo or Motorcraft branding
on the parts or their packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make
sure that your vehicle provides years
of service is to have it maintained in
line with our recommendations using
parts that conform to the
specifications detailed in this Owner
’s
Manual. Genuine Ford and Motorcraft
parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision
parts meet our stringent requirements
for fit, finish, structural integrity,
corrosion protection and dent
resistance. During vehicle
development we validate these parts
deliver the intended level of protection
as a whole system. A great way to
know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
12
Introduction

Both heated mirrors remove ice, mist
and fog when you switch on the
heated rear window.
CABIN AIR FILTER
Your vehicle is equipped with a cabin
air filter. It is located behind the glove
box.
The particulate filtration system
reduces the concentration of airborne
particles such as dust, spores and
pollen in the air supplied to the interior
of your vehicle.
Note:
To prevent foreign objects from
entering the system, make sure the
cabin air is in place at all times.
Running the system without a filter in
place could result in degradation or
damage to the system.
The particulate filtration system gives
you and your passengers the following
benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior
compartment cleanliness.
• It protects the climate control
components from particle
deposits.
Replace the filter at regular intervals.
See Scheduled Maintenance (page
440).
For additional cabin air filter
information, or to replace the filter,
see an authorized dealer. REMOTE START
The climate control system adjusts
the cabin temperature during remote
start.
You cannot adjust the system during
remote start operation. Turn the
ignition on to return the system to its
previous settings. You can now make
adjustments. You need to turn certain
vehicle-dependent features back on,
such as:
•
heated seats
• cooled seats
• heated steering wheel
• heated mirrors
• heated rear window.
You can adjust the settings using the
information display controls.
See
Information Displays (page 100).
Automatic Settings
You can set the climate control to
operate in AUTO mode through the
information display setting: Remote
Start > Climate Control > Heater-A/C
> Auto. The climate control system
automatically sets the interior
temperature to 72°F (22°C).
In hot weather, the system is set to
72°F (22°C). Cooled seats are set to
high (if available, and selected to
AUTO in the information display).
In moderate weather, the system
either heats or cools (based on
previous settings). The rear defroster,
heated mirrors and heated/cooled
seats do not automatically turn on.
129
Climate Control

5.
Calculate fuel economy by dividing
miles traveled by gallons used (For
Metric: Multiply liters used by 100,
then divide by kilometers traveled).
Keep a record for at least one month
and record the type of driving (city or
highway). This provides an accurate
estimate of the vehicle ’s fuel economy
under current driving conditions.
Additionally, keeping records during
summer and winter show how
temperature impacts fuel economy.
In general, lower temperatures mean
lower fuel economy.
EMISSION CONTROL
SYSTEM WARNINGS
Do not park, idle, or drive your
vehicle in dry grass or other dry
ground cover. The emission system
heats up the engine compartment and
exhaust system, which can start a fire. Exhaust leaks may result in entry
of harmful and potentially lethal
fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
dealer inspect your vehicle
immediately. Do not drive if you smell
exhaust fumes. Your vehicle is equipped with various
emission control components and a
catalytic converter which will enable
your vehicle to comply with applicable
exhaust emission standards. To make
sure that the catalytic converter and
other emission control components
continue to work properly:
To make sure that the catalytic
converter and other emission control
components continue to work
properly:
•
Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not turn off the ignition while
your vehicle is moving, especially
at high speeds.
• Have the items listed in scheduled
maintenance information
performed according to the
specified schedule.
The scheduled maintenance items
listed in scheduled maintenance
information are essential to the life
and performance of your vehicle and
to its emissions system
If other than Ford, Motorcraft® or
Ford-authorized parts are used for
maintenance replacements or for
service of components affecting
emission control, such non-Ford parts
should be equivalent to genuine Ford
Motor Company parts in performance
and durability.
161
Fuel and Refueling

Pull the switch up to apply the electric
parking brake.
The brake system warning lamp will
illuminate to confirm that the electric
parking brake has been applied. See
Scheduled Maintenance (page 440).
Applying the electric parking
brake when the vehicle is
moving
WARNINGS
Applying the electric parking
brake while moving will result in
use of the anti-lock braking system.
Do not use the electric parking brake
system when the vehicle is moving
unless the normal brake system is
unable to stop the vehicle. With the exception of emergency
conditions (for example, the
brake pedal does not work or is
blocked), do not apply the electric
parking brake while the vehicle is
moving. On bends, or poor road
surfaces or weather conditions,
emergency braking can cause the
vehicle to skid out of control or off the
road. If you apply the electric parking brake
when your vehicle is moving, the brake
system warning lamp will illuminate
and a warning chime will sound. See
Scheduled Maintenance (page 440).
If your vehicle speed is above 4 mph
(6 km/h), the braking force is applied
as long as the switch is applied.
Releasing or pressing the switch or
pressing the accelerator pedal will
stop the braking force.
Releasing the electric parking
brake
You can release the electric parking
brake either manually by pressing the
switch or automatically.
Manual release
WARNING
If the brake system warning light
remains illuminated or flashes
after you have released the parking
brake, there could be a problem with
you braking system. Have the system
checked by an authorized dealer as
soon as possible. 179
BrakesE147230 E147231

ESSENTIAL TOWING
CHECKS
Follow these guidelines to ensure safe
towing:
•
Do not tow a trailer until you drive
your vehicle at least 1000 miles
(1600 kilometers).
• Consult your local motor vehicle
laws for towing a trailer.
• Refer to the instructions included
with towing accessories for the
proper installation and adjustment
specifications.
• Service your vehicle more
frequently if you tow a trailer. Refer
to your scheduled maintenance
information.
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
You can find information on load
specification terms found on the tire
label and Safety Compliance label as
well as instructions on calculating
your vehicle's load in another chapter
of this manual. See Load Limit (page
219).
Remember to account for the trailer
tongue weight as part of the vehicle
load when calculating the total
vehicle weight. Hitches
•
Do not use a hitch that either
clamps onto the bumper or
attaches to the axle.
• Distribute the trailer load so
10-15% of the total trailer weight
is on the trailer tongue.
Safety Chains
Note: Never attach safety chains to
the bumper.
Always connect the trailer ’s safety
chains to the hook retainers of the
vehicle hitch.
To connect the trailer ’s safety chains,
cross the chains under the trailer
tongue and allow enough slack for
turning tight corners. Do not allow the
chains to drag on the ground.
Trailer Brakes WARNING
Do not connect a trailer's
hydraulic brake system directly
to your vehicle's brake system. Your
vehicle may not have enough braking
power and your chances of having a
collision greatly increase. Electric brakes and manual,
automatic or surge-type trailer brakes,
when installed properly and adjusted
to the manufacturer's specifications,
are safe to use. The trailer brakes
must meet local and federal
regulations.
229
Towing

BREAKING-IN
You need to break in new tires for
approximately 300 miles (480
kilometers). During this time, your
vehicle may exhibit some unusual
driving characteristics.
Avoid driving too fast during the first
1000 miles (1600 kilometers). Vary
your speed frequently and change up
through the gears early. Do not labor
the engine.
Do not tow during the first 1000 miles
(1600 kilometers).
ECONOMICAL DRIVING
Fuel economy is affected by several
things such as how you drive, the
conditions you drive under and how
you maintain your vehicle.
There are some things to keep in mind
that may improve your fuel economy:
•
Accelerate and slow down in a
smooth, moderate fashion.
• Drive at steady speeds.
• Anticipate stops; slowing down
may eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving.
•When running errands, go to
the furthest destination first
and then work your way back
home.
• Close the windows for high-speed
driving. •
Drive at reasonable speeds.
(Traveling at 65 mph/105 kph uses
about 15% less fuel than traveling
at 75 mph/121 kph).
• Keep the tires properly inflated and
use only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
There are also some things you may
want to avoid doing because they
reduce your fuel economy:
• Avoid sudden or hard
accelerations.
• Avoid revving the engine before
turning off the car.
• Avoid long idle periods.
• Do not warm up your vehicle on
cold mornings.
• Reduce the use of air conditioning
and heat.
• Avoid using speed control in hilly
terrain.
• Do not rest your foot on the brake
pedal while driving.
• Avoid carrying unnecessary weight
(approximately 1 mpg [0.4
kilometers/liter] is lost for every
400 lbs [180 kilograms] of weight
carried).
• Avoid adding particular
accessories to your vehicle (e.g.
bug deflectors, rollbars/light bars,
running boards, ski racks).
• Avoid driving with the wheels out
of alignment.
235
Driving Hints

GETTING THE SERVICES
YOU NEED
Warranty repairs to your vehicle must
be performed by an authorized dealer.
While any authorized dealer handling
your vehicle line will provide warranty
service, we recommend you return to
your selling authorized dealer who
wants to ensure your continued
satisfaction.
Please note that certain warranty
repairs require special training and
equipment, so not all authorized
dealers are authorized to perform all
warranty repairs. This means that,
depending on the warranty repair
needed, you may have to take your
vehicle to another authorized dealer.
A reasonable time must be allowed
to perform a repair after taking your
vehicle to the authorized dealer.
Repairs will be made using Ford or
Motorcraft parts, or remanufactured
or other parts that are authorized by
Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the
Ford Customer Relationship Center or
use the online resources listed below
to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-521-4140
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources
are available online at
www.fordowner.com
These are some of the items that can
be found online:
•
U.S. dealer locator by Dealer
Name, City/State, or Zip Code
• Owner Manuals
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.
In Canada:
Mailing address
Lincoln Customer Relationship Centre
Ford Motor Company of Canada,
Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.ford.ca
Additional Assistance
If you have questions or concerns, or
are unsatisfied with the service you
are receiving, follow these steps:
243
Customer Assistance