ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle
Limited Warranty. The service is
available:
•
24-hours, seven days a week.
• for the coverage period listed on
the Roadside Assistance Card
included in your Owner's Manual
portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare
(except vehicles that have been
supplied with a tire inflation kit).
• battery jump start.
• lock-out assistance (key
replacement cost is the customer's
responsibility).
• fuel delivery — Independent
Service Contractors, if not
prohibited by state, local or
municipal law shall deliver up to
2.0 gallons (7.5L) of gasoline or
5.0 gallons (18.9L) of diesel fuel
to a disabled vehicle. Fuel delivery
service is limited to two no-charge
occurrences within a 12-month
period. •
winch out — available within 100
feet (30.5 meters) of a paved or
county maintained road, no
recoveries.
• towing — Ford and Lincoln eligible
vehicles towed to an authorized
dealer within 35 miles (56 km) of
the disablement location or to the
nearest authorized dealer. If a
member requests to be towed to
an authorized dealer more than 35
miles (56 km) from the
disablement location, the member
shall be responsible for any
mileage costs in excess of 35 miles
(56 km).
Trailers shall be covered up to $200
if the disabled eligible vehicle requires
service at the nearest authorized
dealer. If the trailer is disabled, but the
towing vehicle is operational, the
trailer does not qualify for any
roadside services.
Vehicles Sold In The U.S. :
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card
is found in the owner's information
portfolio in the glove compartment.
U.S. Lincoln vehicle customers who
require Roadside Assistance, call
1-800-521-4140.
238
Roadside Emergencies
Your vehicle is equipped with a
Motorcraft® maintenance-free
battery which normally does not
require additional water during its life
of service.
Note:
If your battery has a
cover/shield, make sure it is reinstalled
after the battery has been cleaned or
replaced.
For longer, trouble-free operation,
keep the top of the battery clean and
dry. Also, make certain the battery
cables are always tightly fastened to
the battery terminals.
If you see any corrosion on the battery
or terminals, remove the cables from
the terminals and clean with a wire
brush. You can neutralize the acid with
a solution of baking soda and water.
It is recommended that the negative
battery cable terminal be
disconnected from the battery if you
plan to store your vehicle for an
extended period of time.
To ensure proper operation of the
battery management system (BMS),
any electrical devices that are added
to the vehicle should not have their
ground connection made directly at
the negative battery post. A
connection at the negative battery
post can cause inaccurate
measurements of the battery
condition and potential incorrect
system operation. Note:
Electrical or electronic
accessories or components added to
the vehicle by the dealer or the owner
may adversely affect battery
performance and durability and may
also affect the performance of other
electrical systems in the vehicle.
When a battery replacement is
required, the battery should only be
replaced with a Ford recommended
replacement battery that matches
the electrical requirements of the
vehicle.
When the battery is disconnected or
a new battery installed, the automatic
transmission must relearn its adaptive
strategy. As a result of this, the
transmission may shift firmly when
first driven. This operation is
considered normal and will fully
update transmission operation to its
optimum shift feel.
If the battery has been disconnected
or a new battery has been installed,
the clock and the preset radio stations
must be reset once the battery is
reconnected.
Note: Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized standards
for disposal. Call your local authorized
recycling center to find out more about
recycling automotive batteries.
278
Maintenance
Refueling................................................158
Easy Fuel ™ Capless Fuel
System..................................................... 159
Remote Control.....................................54
Car Finder...................................................... 55
Intelligent Access Key...............................54
Remote Start............................................... 55
Replacing the Battery...............................54
Sounding a Panic Alarm..........................55
Remote Start........................................129 Automatic Settings..................................129
Heated and Cooled Devices.................130
Last Settings.............................................. 130
Removing a Headlamp
....................282
Repairing Minor Paint Damage...............................................285
Replacement Parts Recommendation
...............................12
Collision Repairs.......................................... 12
Scheduled Maintenance and Mechanical Repairs................................12
Warranty on Replacement Parts...........13
Replacing a Lost Key or Remote Control....................................................57
Reporting Safety Defects (Canada Only)....................................................250
Reporting Safety Defects (U.S. Only).....................................................249
Roadside Assistance
........................238
Vehicles Sold In Canada : Getting
Roadside Assistance..........................239
Vehicles Sold In Canada : Using Roadside Assistance..........................239
Vehicles Sold In The U.S.: Getting Roadside Assistance.........................238
Vehicles Sold In The U.S. : Using Roadside Assistance.........................238
Roadside Emergencies....................238
Running Out of Fuel...........................156 Refilling With a Portable Fuel
Container................................................. 157S
Safety Belt Height Adjustment.......36
Safety Belt Minder
................................38
Belt-Minder®............................................... 38
Safety Belts
..............................................31
Principle of Operation................................31
Safety Belt Warning Lamp and Indicator Chime
...................................37
Conditions of operation...........................37
Safety Precautions
.............................155
Scheduled Maintenance.................440
Engine Coolant Change Record.........456
Exceptions.................................................. 455
General Maintenance Information........................................... 440
Normal Scheduled Maintenance.........................................444
Special Operating Conditions..............451
Seats.........................................................131
Security.....................................................72
Settings...................................................351 Clock.............................................................. 351
Display.......................................................... 351
Settings....................................................... 353
Sound........................................................... 352
Vehicle.......................................................... 352
Side Airbags
...........................................48
Side Curtain Airbags............................49
Sitting in the Correct Position..........131
Snow Chains See: Using Snow Chains........................319
Special Notices
.......................................13
New Vehicle Limited Warranty...............13
Special Instructions....................................13
Speed Control See: Cruise Control..................................195
Stability Control...................................182 Principle of Operation.............................182
466
Index
Under Hood Overview - 3.7L..........266
Universal Garage Door
Opener..................................................142
HomeLink® Wireless Control System...................................................... 142
Using Adaptive Cruise Control.......196 Blocked Sensor.........................................201
Changing the Set Speed.......................199
Detection Issues......................................200
Disengaging the System........................199
Following a Vehicle..................................197
Hilly Condition Usage............................200
Low Speed Automatic
Cancellation.........................................200
Overriding the System............................199
Resuming the Set Speed.....................200
Setting a Speed......................................... 197
Setting the Gap Distance......................198
Switching the System Off....................200
Switching the System On.....................196
Switching to Normal Cruise Control.................................................... 202
System Not Available.............................201
Using All-Wheel Drive.........................171 Driving In Special Conditions With
All-Wheel Drive (AWD)......................172
Using Cruise Control..........................195 Switching Cruise Control Off...............196
Switching Cruise Control On................195
Using MyKey With Remote Start Systems.................................................60
Using Snow Chains............................319
Using Stability Control......................183 AdvanceTrac® .......................................... 183
Using Traction Control.......................181 System Indicator Lights and
Messages................................................. 181
Utilizing the Mediation/Arbitration Program (Canada Only)................247 V
Vehicle Care.........................................284
General Information...............................284
Vehicle Certification Label..............328
Vehicle Identification Number.......327
Vehicle Storage...................................289 Battery.......................................................... 291
Body............................................................. 290
Brakes........................................................... 291
Cooling system........................................290
Engine.......................................................... 290
Fuel system............................................... 290
General........................................................ 290
Miscellaneous............................................ 291
Removing Vehicle From Storage........291
Tires............................................................... 291
Ventilated Seats..................................139 Heated and cooled seat air filter
replacement (if equipped)...............139
Ventilation See: Climate Control...............................126
VIN See: Vehicle Identification Number....327
Voice Control
...........................................77
468
Index