2013 LINCOLN MKZ fuel

ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle
Limited Warranty. The service is
available:
•
24-hours, seven days a week.
• for the coverage period listed on
the Roadside Assistance Card
included in your Owner's Manual
portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare
(except vehicles that have been
supplied with a tire inflation kit).
• battery jump start.
• lock-out assistance (key
replacement cost is the customer's
responsibility).
• fuel delivery — Independent
Service Contractors, if not
prohibited by state, local or
municipal law shall deliver up to
2.0 gallons (7.5L) of gasoline or
5.0 gallons (18.9L) of diesel fuel
to a disabled vehicle. Fuel delivery
service is limited to two no-charge
occurrences within a 12-month
period. •
winch out — available within 100
feet (30.5 meters) of a paved or
county maintained road, no
recoveries.
• towing — Ford and Lincoln eligible
vehicles towed to an authorized
dealer within 35 miles (56 km) of
the disablement location or to the
nearest authorized dealer. If a
member requests to be towed to
an authorized dealer more than 35
miles (56 km) from the
disablement location, the member
shall be responsible for any
mileage costs in excess of 35 miles
(56 km).
Trailers shall be covered up to $200
if the disabled eligible vehicle requires
service at the nearest authorized
dealer. If the trailer is disabled, but the
towing vehicle is operational, the
trailer does not qualify for any
roadside services.
Vehicles Sold In The U.S. :
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card
is found in the owner's information
portfolio in the glove compartment.
U.S. Lincoln vehicle customers who
require Roadside Assistance, call
1-800-521-4140.
238
Roadside Emergencies

If you need to arrange roadside
assistance for yourself, Ford Motor
Company will reimburse a reasonable
amount for towing to the nearest
dealership within 35 miles (56 km).
To obtain reimbursement information,
U.S. Lincoln vehicle customers call
1-800-521-4140. Customers will be
asked to submit their original receipts.
Vehicles Sold In Canada :
Getting Roadside Assistance
Canadian customers who require
roadside assistance, call
1-800-665-2006.
Vehicles Sold In Canada : Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. In Canada,
the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and
benefits may differ from the U.S.
coverage. Please refer to your
Warranty Guide or visit our website at
www.ford.ca for information on
Canadian services and benefits.
Canadian customers who need to
obtain roadside information, call
1-800-665-2006 or visit our website
at www.ford.ca.
HAZARD WARNING
FLASHERS
Note:
If used when the engine is not
running, the battery will lose charge.
There may be insufficient power to
restart your engine. The hazard warning button
is located on the instrument
panel. Use it when your
vehicle is creating a safety hazard for
other motorists.
• Press the button to turn on the
hazard warning function, and the
front and rear direction indicators
will flash.
• Press the button again to turn
them off.
FUEL CUT-OFF SWITCH WARNING
Failure to inspect and if
necessary repair fuel leaks after
a collision may increase the risk of fire
and serious injury. Ford Motor
Company recommends that the fuel
system be inspected by an authorized
dealer after any collision. In the event of a moderate to severe
collision, this vehicle is equipped with
a fuel pump shut-off feature that
stops the flow of fuel to the engine.
Not every impact will cause a shut-off.
Should your vehicle shut off after a
collision, you may restart your vehicle
by doing the following:
239
Roadside Emergencies

1. Turn the ignition off.
2. Turn the ignition to crank.
3. Turn the ignition off.
4. Turn the ignition on again to
re-enable the fuel pump.
For vehicles equipped with a push
button start system:
1. Press the START/STOP button
to turn the ignition off.
2. Press the brake pedal and press the
START/STOP button (crank
attempt).
3. Remove your foot from the brake pedal and press the
START/STOP
button (ignition
off).
4. Press the
START/STOP button
again to re-enable the fuel system.
JUMP-STARTING THE
VEHICLE WARNINGS
The gases around the battery
can explode if exposed to
flames, sparks, or lit cigarettes. An
explosion could result in injury or
vehicle damage. Batteries contain sulfuric acid
which can burn skin, eyes and
clothing, if contacted. Only use an adequate sized
cable with insulated clamps. Preparing Your Vehicle
Note:
Use only a 12-volt supply to start
your vehicle.
Note: Do not disconnect the battery
of the disabled vehicle as this could
damage the vehicle's electrical system.
Park the booster vehicle close to the
hood of the disabled vehicle, making
sure the two vehicles do not touch.
Turn all accessories off.
Connecting the Jumper Cables WARNING
Do not attach the cables to fuel
lines, engine rocker covers, the
intake manifold or electrical
components as grounding points. Stay
clear of moving parts. Note:
In the illustration, the vehicle on
the bottom is used to designate the
booster vehicle.
240
Roadside Emergencies

UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases
where you continue to feel that the
efforts by Ford of Canada and the
authorized dealer to resolve a
factory-related vehicle service
concern have been unsatisfactory,
Ford of Canada participates in an
impartial third party
mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight
forward and relatively speedy
alternative to resolve a disagreement
when all other efforts to produce a
settlement have failed. This procedure
is without cost to you and is designed
to eliminate the need for lengthy and
expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct
hearings at mutually convenient times
and places in an informal
environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast,
fair, and final as the arbitrator
’s award
is binding on both you and Ford of
Canada. CAMVAP services are available in all
Canadian territories and provinces.
For more information, without charge
or obligation, call your CAMVAP
Provincial Administrator directly at
1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a
foreign country, contact the
appropriate foreign embassy or
consulate. These officials can inform
you of local vehicle registration
regulations and where to find
unleaded fuel.
If you cannot find unleaded fuel or can
only get fuel with an anti-knock index
lower than is recommended for your
vehicle, contact a regional office or
owner relations/customer relationship
office.
The use of leaded fuel in your vehicle
without proper conversion may
damage the effectiveness of your
emission control system and may
cause engine knocking or serious
engine damage. Ford Motor
Company/Ford of Canada is not
responsible for any damage caused
by use of improper fuel. Using leaded
fuel may also result in difficulty
importing your vehicle back into the
U.S.
247
Customer Assistance

Protected components
Fuse amp rating
Fuse or relay
number
Fuel pump relay
-
40
Horn relay
-
41
Not used
-
42
Not used
-
43
Not used
-
44
Not used
-
45
Alternator
10A 2
46
Brake on/off switch
10A 2
47
Horn
20A 1
48
Mass air flow monitor
5A 1
49
Not used
-
50
Not used
-
51
Not used
-
52
Power seats
10A 1
53
Not used
-
54
Not used
-
55
1 Micro fuse
2 Dual micro fuse
3 M-type fuse
Power Distribution Box - Bottom
There are fuses located on the bottom
of the fuse box. To access the bottom
of the fuse box, do the following:
255
Fuses

Protected components
Fuse amp rating
Fuse or relay
number
Fuel pump feed
30A 1
56
Not used
-
57
Not used
-
58
500W electronic fan 3
30A 1
59
500W electronic fan 1
30A 1
60
Not used
-
61
Body control module 1
50A 2
62
500W electronic fan 2
20A 1
63
Not used
-
64
257
FusesE144949

GENERAL INFORMATION
Have your vehicle serviced regularly
to help maintain its roadworthiness
and resale value. There is a large
network of Ford authorized dealers
that are there to help you with their
professional servicing expertise. We
believe that their specially trained
technicians are best qualified to
service your vehicle properly and
expertly. They are supported by a wide
range of highly specialized tools
developed specifically for servicing
your vehicle.
To help you service your vehicle, we
provide scheduled maintenance
information which makes tracking
routine service easy. See Scheduled
Maintenance (page 440).
If your vehicle requires professional
service, your authorized dealer can
provide the necessary parts and
service. Check your warranty
information to find out which parts
and services are covered.
Use only recommended fuels,
lubricants, fluids and service parts
conforming to specifications.
Motorcraft® parts are designed and
built to provide the best performance
in your vehicle.
Precautions
• Do not work on a hot engine.
• Make sure that nothing gets
caught in moving parts. •
Do not work on a vehicle with the
engine running in an enclosed
space, unless you are sure you
have enough ventilation.
• Keep all open flames and other
burning material (such as
cigarettes) away from the battery
and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the
key (if equipped).
3. Block the wheels.
Working with the Engine On WARNING
To reduce the risk of vehicle
damage and/or personal burn
injuries, do not start your engine with
the air cleaner removed and do not
remove it while the engine is running. 1. Set the parking brake and shift to
P (Park).
2. Block the wheels
263
Maintenance

Only use oils certified for gasoline
engines by the American Petroleum
Institute (API). An oil with this
trademark symbol conforms to the
current engine and emission system
protection standards and fuel
economy requirements of the
International Lubricants Specification
Advisory Council (ILSAC), comprised
of U.S. and Japanese automobile
manufacturers.
1. Remove the filler cap.
2.
Add engine oil that meets the Ford
specifications. See Capacities
and Specifications (page 325).
3. Replace the filler cap. Turn it until you feel a strong resistance.
Resetting the Oil Life
Monitoring System
Note: Reset the oil life monitoring only
after an oil change.
1. Turn the ignition key to the on position. Do not start the engine.
For vehicles with push-button
start, press and hold the start
button for two seconds without
pressing the brake pedal. Do not
attempt to start the engine.
2. Press both the accelerator and brake pedals at the same time.
3. Keep both pedals fully pressed.
4. After three seconds, the Service: Oil reset in prog. message will be
displayed.
5. After 25 seconds, the Service: Oil reset complete message will be
displayed. 6.
Release both the accelerator and
brake pedals.
7. The Service: Oil reset complete message will no longer be
displayed.
8. Rotate the key to the off position.
For vehicles with push-button
start, press the start button to turn
the vehicle off completely.
ENGINE COOLANT CHECK -
2.0L ECOBOOST™/3.7L
Checking the Engine Coolant
When the engine is cold, check the
concentration and level of the engine
coolant at the intervals listed in the
scheduled maintenance information.
See Scheduled Maintenance (page
440
).
Note: Make sure that the level is
between the MIN and MAX marks on
the coolant reservoir.
Note: Coolant expands when it is hot.
The level may extend beyond the MAX
mark
Note: If the level is at the MIN mark,
below the MIN mark, or empty, add
coolant immediately. See
Adding
Engine Coolant in this chapter.
The coolant concentration should be
maintained within 48% to 50%,
which equates to a freeze point
between -30 F degrees (-34 C) and
-34 F (-37 C).
268
Maintenance