ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle
Limited Warranty. The service is
available:
•
24-hours, seven days a week.
• for the coverage period listed on
the Roadside Assistance Card
included in your Owner's Manual
portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare
(except vehicles that have been
supplied with a tire inflation kit).
• battery jump start.
• lock-out assistance (key
replacement cost is the customer's
responsibility).
• fuel delivery — Independent
Service Contractors, if not
prohibited by state, local or
municipal law shall deliver up to
2.0 gallons (7.5L) of gasoline or
5.0 gallons (18.9L) of diesel fuel
to a disabled vehicle. Fuel delivery
service is limited to two no-charge
occurrences within a 12-month
period. •
winch out — available within 100
feet (30.5 meters) of a paved or
county maintained road, no
recoveries.
• towing — Ford and Lincoln eligible
vehicles towed to an authorized
dealer within 35 miles (56 km) of
the disablement location or to the
nearest authorized dealer. If a
member requests to be towed to
an authorized dealer more than 35
miles (56 km) from the
disablement location, the member
shall be responsible for any
mileage costs in excess of 35 miles
(56 km).
Trailers shall be covered up to $200
if the disabled eligible vehicle requires
service at the nearest authorized
dealer. If the trailer is disabled, but the
towing vehicle is operational, the
trailer does not qualify for any
roadside services.
Vehicles Sold In The U.S. :
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card
is found in the owner's information
portfolio in the glove compartment.
U.S. Lincoln vehicle customers who
require Roadside Assistance, call
1-800-521-4140.
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Roadside Emergencies
Information Contained on the
Tire Sidewall
Both U.S. and Canada Federal
regulations require tire manufacturers
to place standardized information on
the sidewall of all tires. This
information identifies and describes
the fundamental characteristics of
the tire and also provides a U.S. DOT
Tire Identification Number for safety
standard certification and in case of
a recall.
Information on P Type Tires
P215/65R15 95H is an example of a
tire size, load index and speed rating.
The definitions of these items are
listed below. (Note that the tire size,
load index and speed rating for your
vehicle may be different from this
example.) A.
P: Indicates a tire, designated by
the Tire and Rim Association (T&RA),
that may be used for service on cars,
SUVs, minivans and light trucks. Note:
If your tire size does not begin with a
letter this may mean it is designated
by either ETRTO (European Tire and
Rim Technical Organization) or
JATMA (Japan Tire Manufacturing
Association).
B. 215:
Indicates the nominal width of
the tire in millimeters from sidewall
edge to sidewall edge. In general, the
larger the number, the wider the tire.
C. 65: Indicates the aspect ratio which
gives the tire's ratio of height to width.
D. R:
Indicates a radial type tire.
E. 15:
Indicates the wheel or rim
diameter in inches. If you change your
wheel size, you will have to purchase
new tires to match the new wheel
diameter.
F. 95:
Indicates the tire's load index.
It is an index that relates to how much
weight a tire can carry. You may find
this information in your owner ’s
manual. If not, contact a local tire
dealer.
Note: You may not find this
information on all tires because it is not
required by federal law.
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Information on T Type Tires
T145/80D16 is an example of a tire
size.
Note:
The temporary tire size for your
vehicle may be different from this
example. Tire Quality Grades do not
apply to this type of tire. T type tires have some additional
information beyond those of P type
tires; these differences are described
below:
A.
T: Indicates a type of tire,
designated by the Tire and Rim
Association (T&RA), that is intended
for temporary service on cars, SUVs,
minivans and light trucks. B.
145:
Indicates the nominal width of
the tire in millimeters from sidewall
edge to sidewall edge. In general, the
larger the number, the wider the tire.
C. 80:
Indicates the aspect ratio
which gives the tire's ratio of height to
width. Numbers of 70 or lower
indicate a short sidewall.
D. D:
Indicates a diagonal type tire.
R:
Indicates a radial type tire.
E. 16:
Indicates the wheel or rim
diameter in inches. If you change your
wheel size, you will have to purchase
new tires to match the new wheel
diameter.
Location of the Tire Label
You will find a Tire Label containing
tire inflation pressure by tire size and
other important information located
on the B-Pillar or the edge of the
driver ’s door.
Inflating Your Tires
Safe operation of your vehicle requires
that your tires are properly inflated.
Remember that a tire can lose up to
half of its air pressure without
appearing flat.
Every day before you drive, check your
tires. If one looks lower than the
others, use a tire gauge to check
pressure of all tires and adjust if
required.
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When weather temperature changes
occur, tire inflation pressures also
change. A 10°F (6°C) temperature
drop can cause a corresponding drop
of 1 psi (7 kPa) in inflation pressure.
Check your tire pressures frequently
and adjust them to the proper
pressure which can be found on the
Safety Compliance Certification Label
or Tire Label.
To check the pressure in your tire(s):
1. Make sure the tires are cool,
meaning they are not hot from
driving even a mile.
Note: If you are checking tire pressure
when the tire is hot, (i.e. driven more
than 1 mile [1.6 kilometers]), never
bleed or reduce air pressure. The tires
are hot from driving and it is normal for
pressures to increase above
recommended cold pressures. A hot
tire at or below recommended cold
inflation pressure could be significantly
under-inflated.
Note: If you have to drive a distance
to get air for your tire(s), check and
record the tire pressure first and add
the appropriate air pressure when you
get to the pump. It is normal for tires
to heat up and the air pressure inside
to go up as you drive.
2. Remove the cap from the valve on
one tire, then firmly press the tire
gauge onto the valve and measure
the pressure.
3. Add enough air to reach the recommended air pressure. Note:
If you overfill the tire, release air
by pressing on the metal stem in the
center of the valve. Then recheck the
pressure with your tire gauge.
4. Replace the valve cap.
5. Repeat this procedure for each tire,
including the spare.
Note: Some spare tires operate at a
higher inflation pressure than the other
tires. For T type mini-spare tires (refer
to the Dissimilar spare wheel and tire
assembly information for a
description): Store and maintain at 60
psi (4.15 bar). For full-size and
dissimilar spare tires (refer to the
Dissimilar spare wheel and tire
assembly information for a
description): Store and maintain at the
higher of the front and rear inflation
pressure as shown on the Tire Label.
6. Visually inspect the tires to make
sure there are no nails or other
objects embedded that could poke
a hole in the tire and cause an air
leak.
7. Check the sidewalls to make sure there are no gouges, cuts or bulges.
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Wheels and Tires
•
Wet weather driving capability.
• All-wheel driving capability (if
applicable).
3. Full-size dissimilar spare
without label on wheel
When driving with the full-size
dissimilar spare wheel and tire
assembly, do not:
• Exceed 70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time.
• Use commercial car washing
equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare
wheel and tire assembly.
The usage of a full-size dissimilar
spare wheel and tire assembly can
lead to impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at
curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability (if
applicable).
• Load leveling adjustment (if
applicable). When driving with the full-size
dissimilar spare wheel and tire
assembly additional caution should
be given to:
•
Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire
assembly and seek service as soon as
possible.
Tire Change Procedure WARNINGS
When one of the front wheels is
off the ground, the transmission
alone will not prevent the vehicle from
moving or slipping off the jack, even if
the transmission selector lever is in
position P. To help prevent the vehicle from
moving when you change a tire,
be sure to place the transmission
selector lever in position
P, set the
parking brake and block (in both
directions) the wheel that is
diagonally opposite (other side and
end of the vehicle) to the tire being
changed. Never get underneath a vehicle
that is supported only by a jack.
If the vehicle slips off the jack, you or
someone else could be seriously
injured.
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Wheels and Tires
WARNINGS
Do not attempt to change a tire
on the side of the vehicle close
to moving traffic. Pull far enough off
the road to avoid the danger of being
hit when operating the jack or
changing the wheel. Always use the jack provided as
original equipment with your
vehicle. If using a jack other than the
one provided as original equipment
with your vehicle, make sure the jack
capacity is adequate for the vehicle
weight, including any vehicle cargo or
modifications. 1. Park on a level surface, set the
parking brake and activate the
hazard flashers.
2. Place the transmission selector lever in position P and turn the
engine off.
3. Remove the carpeted wheel cover.
4. Remove the spare tire bolt securing the spare tire by turning
it counterclockwise.
5. Remove the spare tire from the spare tire compartment. 6.
Remove the lug wrench and jack
from the foam holder. 7. Block the diagonally opposite
wheel.
8. Loosen each wheel lug nut
one-half turn counterclockwise but
do not remove them until the
wheel is raised off the ground.
9. The vehicle jacking points are shown here, and are depicted on
the yellow warning label on the
jack. Jack at the specified
locations to avoid damage to
the vehicle. 10. Small arrow-shaped marks on
the sills show the location of the
jacking points.
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SERVICE PLANS (U.S. only)
More than 32 million Ford and Lincoln
owners have discovered the powerful
protection of Ford Extended Service
Plan. It is the only extended service
plan backed by Ford Motor Company,
and provides peace of mind
protection beyond the New Vehicle
Limited Warranty coverage.
Up to 500+ Covered Vehicle
Components
There are four, new-vehicle Extended
Service Plans with different levels of
coverage. Ask your dealer for details.
1. PremiumCare - Our most
comprehensive coverage. With
over 500 covered components,
this plan is so complete that we
generally only discuss what’ s not
covered!
2. ExtraCare - Covers 113 components, and includes many
high-tech items.
3. BaseCare - Covers 84 components.
4. PowertrainCare - Covers 29 critical
components.
Ford Extended Service Plan is honored
by all Ford and Lincoln Dealers in the
U.S. and Canada. It is the only
extended service plan authorized and
backed by Ford Motor Company. That
means you get: •
Reliable, quality service anywhere
you go.
• Factory-trained technicians.
• Ford Authorized Parts used with
every covered repair.
Rental Car Reimbursement
If your vehicle is kept overnight for
covered repairs, you are eligible for
rental car coverage, including
Bumper-to-Bumper warranty repairs,
or manufacturer ’s recalls.
Transferable Coverage
If you sell your vehicle before your
Ford Extended Service Plan coverage
expires, you can transfer any
remaining coverage to the new owner.
Whenever you’re ready to sell your car,
prospective buyers may feel better
about taking a risk on your used
vehicle. Ford Extended Service Plan
may add resale value!
Plus, exclusive 24/7 roadside
assistance, including:
• Towing, flat-tire change and
battery jump starts.
• Out-of-fuel and lock-out
assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi,
shuttle, rental car coverage and
emergency transportation.
334
Ford Extended Service Plan (ESP)
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and,
by itself, does not necessarily indicate
a concern or that the fluid needs to be
changed. However, a qualified expert,
such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also
show signs of overheating or foreign
material contamination immediately.
Make sure to change your vehicle
’s
oils and fluids at the specified
intervals or in conjunction with a
repair. Flushing is a viable way to
change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems
are flushed only with new fluid that is
the same as that required to fill and
operate the system or using a
Ford-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following
basic maintenance checks and
inspections every month or at six
month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
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Scheduled Maintenance