2013 LINCOLN MKX service schedule

Ford Extended Service Plan 322
Scheduled Maintenance 326
Normal scheduled maintenance and log.....................331
MyLincoln Touch™ 345
Privacy Information....................................351
Infotainment display...................................352
Voice recognition.....................................353
Listening to music.....................................360
Phone features.......................................387
Information Menu.....................................394
Menu features........................................405
Settings............................................408
Climate features......................................414
Navigation system.....................................417
Appendices 429
Index 447
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2011
8Table of Contents
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EMISSION CONTROL SYSTEM
WARNING:Do not park, idle, or drive your vehicle in dry grass
or other dry ground cover. The emission system heats up the
engine compartment and exhaust system, which can start a fire.
WARNING:Exhaust leaks may result in entry of harmful and
potentially lethal fumes into the passenger compartment. If you
smell exhaust fumes inside your vehicle, have your dealer inspect your
vehicle immediately. Do not drive if you smell exhaust fumes.
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with applicable
exhaust emission standards. To make sure that the catalytic converter and
other emission control components continue to work properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inscheduled maintenance information
performed according to the specified schedule.
The scheduled maintenance items listed inscheduled maintenance
informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraftor Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
Illumination of the service engine soon indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
Fuel and Refueling161
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RECOMMENDED TOWING WEIGHTS
Powertrain Maximum GCWR - lb (kg) Maximum Trailer Weight -
lb (kg)
FWD 3.7L
18270 (3751) 2000 (907)
FWD 3.7L
28270 (3751) 3500 (1588)
AWD 3.7L
18440 (3828) 2000 (907)
AWD 3.7L
28440 (3828) 3500 (1588)
1Vehicles not equipped with a trailer tow package and vehicles equipped
with 22 inch wheels are limited to a 2000 lb (907 kg) trailer weight.
2Vehicles equipped with trailer tow package
ESSENTIAL TOWING CHECKS
Follow these guidelines to ensure safe towing:
•Do not tow a trailer until your vehicle has been driven at least
1000 miles (1600 kilometers).
•Consult your local motor vehicle laws for towing a trailer.
•Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
•Service your vehicle more frequently if you tow a trailer. Refer to your
scheduled maintenance information.
For load specification terms found on the label and instructions on
calculating your vehicle’s load, refer to theLoad Carryingchapter.
Remember to account for the trailer tongue weight as part of the vehicle
load when calculating the total vehicle weight.
Trailer Tow Connector (Vehicles Equipped with a Trailer Tow/Prep
Package)
The trailer tow connector is located under the rear bumper, on the
driver’s side of the vehicle.
Color Function
1. Dark Green Right turn signal/brake lamp/hazard flasher
2. Yellow Left turn signal/brake lamp/hazard flasher
3. Brown Tail lamps/parking lamps
4. White Ground
218Towing
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraftparts, or remanufactured or other parts that are authorized
by Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.lincolnowner.com
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
Customer Assistance233
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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the services you
needsection, you may be eligible to participate in the BBB AUTO LINE
program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting before
an impartial person. The arbitrator will consider the testimony provided
and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within forty days after you file your claim with the BBB. You are not
bound by the decision, and may reject the decision and proceed to court
where all findings of the BBB Auto Line dispute, and decision, are
admissible in the court action. Should you choose to accept the BBB
AUTO LINE decision, Ford is then bound by the decision, and must
comply with the decision within 30 days of receipt of your acceptance
letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
236Customer Assistance
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GENERAL INFORMATION
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers that
are there to help you with their professional servicing expertise. We
believe that their specially trained technicians are best qualified to
service your vehicle properly and expertly. They are supported by a wide
range of highly specialized tools developed specifically for servicing your
vehicle.
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the key (if equipped).
3. Block the wheels.
Working with the engine on
WARNING:To reduce the risk of vehicle damage and/or personal
burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
250Maintenance
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BRAKE FLUID CHECK
Fluid levels between the MIN and MAX lines are within the normal
operating range; there is no need to add fluid. If the fluid levels are
outside of the normal operating range, the performance of the system
could be compromised; seek service from your authorized dealer
immediately.
POWER STEERING FLUID CHECK
Check the power steering fluid. Refer toscheduled maintenance
information.
1. Start the engine and let it run until it reaches normal operating
temperature (the engine coolant temperature gauge indicator will be
near the center of the normal area between H and C).
2. While the engine idles, turn the steering wheel left and right several
times.
3. Turn the engine off.
4. Check the fluid level in the reservoir. It should be between the MIN
and MAX lines. Do not add fluid if the level is in this range.
5. If the fluid is low, add fluid in small amounts, continuously checking
the level until it reaches the range between the MIN and MAX lines. Be
sure to put the cap back on the reservoir. Refer to theCapacities and
Specificationschapter for the proper fluid type.
FUEL FILTER
Your vehicle is equipped with a lifetime fuel filter that is integrated with
the fuel tank. Regular maintenance or replacement is not needed.
WASHER FLUID CHECK
WARNING:If you operate your vehicle in temperatures below
40°F (5°C), use washer fluid with antifreeze protection. Failure to
use washer fluid with antifreeze protection in cold weather could result
in impaired windshield vision and increase the risk of injury or accident.
Add fluid to fill the reservoir if the level is low. Only use a washer fluid
that meets Ford specifications. See the technical specifications chart in
theCapacities and Specificationschapter.
Note:The front and rear washer systems are supplied from the same
reservoir.
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Item Capacity Ford Part NameFord Part Number /
Ford Specification
6Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size
and if equipped with an in-tank cooler. The amount of transmission fluid and fluid level should be
set by the indication on the dipstick’s normal operating range.7Use of any fluid other than the recommended fluid may cause transmission damage. Refer to
scheduled maintenance informationto determine the correct service interval.8See your authorized dealer for fluid level checking or filling.
316Capacities and Specifications
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