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“MESSAGES”
“Call”
“Forward text messages”
“Listen to text messages”
“Reply to text messages”
“Help”
INFORMATION MENU FEATURES
Under the Information menu, you can access features such as SYNC
Services, SIRIUSTravel Link™ and SYNC Apps or view your calendar
and system notifications.
If your vehicle is equipped with the navigation system, press the “i”
(Information) button to access these features. If your vehicle is not
equipped with the navigation system, press the corner of the touchscreen
with the green tab.
SYNCServices (If Equipped, U.S. Only)
Note:SYNCServices requires activation prior to use. Visit
www.SYNCMyRide.com to register and check your eligibility for
complimentary services. Standard phone and message rates may apply.
Subscription may be required. You must also have the active SYNC
Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNCServices. Refer to the
Phone featuresfor pairing instructions.
Note:This feature does not function properly if you have enabled caller
ID blocking on your mobile phone. Make sure your mobile phone is not
blocking caller ID before using SYNC Services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
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Note:When you connect, the service uses GPS technology and advanced
vehicle sensors to collect the vehicle’s current location, travel direction
and speed to help provide you with the directions, traffic reports, or
business searches you request. Further, to provide the services you
request and for continuous improvement, the service may collect and
record call details and voice communications. For more information, see
SYNCServices Terms and Conditions at www.SYNCMyRide.com. If you
do not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
SYNCServices uses advanced vehicle sensors, integrated GPS
technology and comprehensive map and traffic data, to give you
personalized traffic reports, precise turn-by-turn directions, business
search, news, sports, weather and more. For a complete list of services,
or to learn more, please visit www.SYNCMyRide.com.
Connecting to SYNCServices Using Voice Commands
1. Press the voice button.
2. When prompted, say “Services”. This initiates an outgoing call to
SYNCServices using your paired and connected Bluetooth-enabled
cellular phone.
3. Once you’re connected to the service, follow the voice prompts to
request the desired service such as “Traffic” or “Directions”. You can
also say “What are my choices?” to receive a complete list of available
services from which to choose.
4. Say “Services” to return to the services main menu or for help, say
“Help”.
Connecting to SYNCServices Using the Touchscreen
If your vehicle is equipped with the navigation system, press the
Information button.
If your vehicle is not equipped with the navigation system, press the
green tab on your touchscreen.
1. Select Connect to Services to initiate an outgoing call to SYNC
Services using your phone.
2. Once connected, follow the voice prompts to request your desired
Service such as Traffic or Directions. You can also say “What are my
choices?” to receive a complete list of available services from which
to choose.
3. To return to the services menu, say “Services” or for help, say “Help”.
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TDI options
PersonalizingYou can personalize your services feature to
provide quicker access to your most used or
favorite information. You can save address
points such as, work or home. You can also
save favorite information like sports teams,
such as Detroit Lions, or a news category. To
learn more, log onto www.SYNCMyRide.com.
Push to interruptPress the voice button at any time (while you
are connected to SYNC TDI Services) to
interrupt a voice prompt or an audio clip
(such as a sports report) and say your voice
command.
PortableYour subscription is associated with your
Bluetooth-enabled cellular phone number, not
your VIN (Vehicle Identification Number). You
can pair and connect your phone to any
vehicle equipped with Traffic, Directions and
Information and continue enjoying your
personalized services.
SYNCServices Voice Commands
When a route has been downloaded (non-navigation systems),
press the voice button on the steering wheel controls. When
prompted, say any of the following commands:
“SYNC SERVICES”
“Services”
“Update Route”
“Route Status”
“Navigation Voice On”
“Navigation Voice Off”
“Cancel Route”
“Next Turn”
“Route Summary”
“Help”
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Note:Before setting this feature on, ensure that you read the 911
Assist™ privacy notice later in this section for important information.
Note:If 911 Assist™ is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist™ is turned off, a voice message plays
and/or a display message/icon comes on when the vehicle is started after
a previously paired phone connects.
Note:Every phone operates differently. While SYNC911 Assist™ works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
For more information about 911 Assist™, visit www.SYNCMyRide.com or
www.syncmaroute.ca.
•For information on airbag deployment, refer to theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, refer to theRoadside
Emergencieschapter.
Setting 911 Assist™ On
Press the information button > SYNC Apps. > 911 Assist, then
select ON.
You can also access 911 Assist by:
•Pressing Menu > Settings> Phone > 911 Assist, or
•Pressing Menu > Help > 911 Assist.
To Ensure that 911 Assist™ Works Properly
•SYNCmust be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC911 Assist™ feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
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Media Player Settings
Allows you to customize how the system will interact with your phone,
USB drive and portable media player.
1. Press Menu > Settings > Media player.
2. Select from the following:
•Autoplay on/off:With this feature on, the system will automatically
switch to the media source upon initial connection and you can listen
to music which has already been randomly indexed during the
indexing process. With this feature off, the system will not
automatically switch to the inserted media source.
•Bluetooth Devices:Select to connect, disconnect, add or delete a
device. You can also set a device as your favorite so that the system
will automatically attempt to connect to that device at every ignition
cycle.
•Gracenote Database Info:Allows you to view the version level of
the Gracenote Database.
•Gracenote Media Management on/off:When turned on, this feature
will pull in metadata information from the Gracenote Database for your
music files. This will override information from your device. This
feature defaults to off.
•Gracenote Cover Art on/off:When turned on, this feature will pull
in cover art from the Gracenote Database for your music files. This
will override any art from your device. This feature defaults to off.
Navigation Settings
To access navigation system settings, press Menu > Settings >
Navigation. Choose from:
•Map Preferences
•Route Preferences
•Navigation Preferences
•Traffic Preferences
•Avoid Areas
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Phone Settings
To access phone settings, press Phone > Settings (or press Menu >
Settings > Phone).
If you select: You can:
Bluetooth DevicesConnect, disconnect, add or delete a device,
as well as save it as a favorite.
Bluetooth On/OffTurn Bluetooth on or off.
Do Not DisturbHave all calls go directly to your voice mail
and not ring in the vehicle cabin. With this
feature turned on, text message notifications
are also suppressed and do not ring inside the
cabin.
911 AssistTurn 911 Assist™ on or off. Refer to911
Assist™in theSYNCServices and Apps
section.
Text Message
NotificationSelect how you would like to be notified when
you receive a text message, if supported by
your phone. Choose from possible system
alert tones, text-to-speech or silent.
Internet Data
Connection*Use this screen to make adjustments to your
internet data connection. Select to make your
connection profile with the PAN (personal
area network) or to turn off your connection.
You can also choose to make adjustments to
your settings or have the system always
connect, never connect when roaming or
query on connect. Press ? for additional
information.
Manage PhonebookAccess features such as automatic phonebook
download, re-download your phonebook, add
contacts from your phone as well as delete or
upload your phonebook.
Display Call HistoryDisplay call history.
*If compatible
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Wireless & Internet
Your system is equipped with Wireless & Internet features and settings.
To access, press Menu > Settings > Wireless and Internet. From this
screen, you can select your:
•Wi-Fi settings
•Bluetooth settings
•USB mobile broadband
•Prioritize connection methods
Wi-Fi
Your system has a Wi-Fi feature which creates a wireless network within
your vehicle, thereby allowing other devices (i.e. personal computers or
phones) in your vehicle to speak to each other, share files, play games,
etc. Using this Wi-Fi feature, everyone in your vehicle can also gain
access the internet if:
•You have a USB mobile broadband connection inside the vehicle
•Your phone supports PAN (personal area networking)
•You are parked outside of a wireless hotspot
To access, press Menu > Settings > Wireless and Internet > Wi-Fi
settings, then select from the following options:
If you select: You can:
Wi-Fi Network
(Client) Mode
On/OffTurn the Wi-Fi feature on or off in your vehicle.
Make sure that On is selected for connectivity
purposes.
Choose a Wireless
NetworkUse a previously stored wireless network. You can
categorize by alphabetical listing, Priority and
Signal Strength. You can also choose to search for
a network, connect to a network, disconnect from
a network, receive more information, prioritize a
network or delete a network.
Search for Wireless
NetworksView a list of wireless networks.
Gateway Access
Point Mode (On/Off)Make SYNC an access point for a phone or a
computer by turning this feature on. This forms
the local area network within the vehicle for
things such as game playing, file transfer, internet
browsing, etc.
Gateway Access
Point Device ListView who has connected to your Wi-Fi connection
recently.
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Press the ? button (if available) for additional information.
The Wi-Fi CERTIFIED Logo is a
certification mark of the Wi-Fi Alliance.
USB Mobile Broadband
Note:You must activate your mobile
broadband device on your PC prior to
connecting it to the system.
Note:USB mobile broadband settings may not be displayed if the device
is already activated.
Instead of using Wi-Fi, your system can also use a USB mobile broadband
connection to access the internet. This screen allows you to set up what
is your typical area for your USB mobile broadband connection. You can
select the following:
•Country
•Carrier
•Phone Number
•User Name
•Password
Prioritize Connection Methods
This screen allows you to choose your connection methods and change
them as needed. You can select to Change Order and have the system
either always attempt to connecting using a USB mobile broadband or
using Wi-Fi.
BluetoothSettings
This screen shows you what device is currently paired with the system as
well as giving you your typical Bluetooth options to connect, disconnect,
set as favorite, delete and add device.
Bluetooth is a registered trademark of the Bluetooth SIG.
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