Page 701 of 860

701
GS450h_U (OM30D01U)
7When trouble arises
7-1. Essential information Emergency flashers................... 702
If your vehicle has to be stopped in an emergency .... 703 7-2. Steps to take in an emergency
If your vehicle needs to be towed ................................ 704
If you think something is wrong ................. 710
If a warning light turns on or a warning buzzer sounds ........ 711
If a warning message is displayed .................................. 721
If you have a flat tire.................... 749
If the hybrid system will not start................................. 762
If the shift lever cannot be shifted from P ......................764
If the parking brake cannot be released .................................765
If the electronic key does not operate properly ...................... 767
If the 12-volt battery is discharged ............................. 770
If your vehicle overheats .......... 774
If the vehicle becomes stuck ............................................. 778
Page 746 of 860
7467-2. Steps to take in an emergency
GS450h_U (OM30D01U)
InteriorbuzzerExterior
buzzerWa r n i n g m e s s a g eDetailsCorrection procedure
Power was turned
off due to the auto-
matic power off
function.
Next time
when start-
ing the
hybrid sys-
tem,
increase the
engine
speed
slightly and
maintain
that level for
approxi-
mately 5
minutes to
recharge
the 12-volt
battery.
OnceThe electronic key
has a low battery.
Replace the
electronic
key batter y.
( P. 668)
Page 762 of 860

762
GS450h_U (OM30D01U)
7-2. Steps to take in an emergency
If the hybrid system will not start
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. (P. 76 8 )
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●There may be a malfunction in the immobilizer system. ( P. 7 9 )
●There may be a malfunction in the steering lock system.
●The hybrid system may be malfunctio ning due to an electrical problem
such as electronic key battery de pletion or a blown fuse. However,
depending on the type of malfuncti on, an interim measure is available
to start the hybrid system. ( P. 763)
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( P. 770)
●The 12-volt battery terminal connecti ons may be loose or corroded.
Reasons for the hybrid system not st arting vary depending on the situa-
tion. Check the following and perf orm the appropriate procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 1 8 9 )
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
Page 767 of 860
767
GS450h_U (OM30D01U)
7
When trouble arises
7-2. Steps to take in an emergency
If the electronic key does not operate properly
■Doors
Use the mechanical key
( P. 118) in order to perform the
following operations:
Locks all the doors
Closes the windows and moon
roof
* (turn and hold)
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
Opens the windows and moon
roof
* (turn and hold)
*: This setting must be customized at your Lexus dealer.
If communication between the ele ctronic key and vehicle is inter-
rupted ( P. 128) or the electronic key ca nnot be used because the
battery is depleted, the smart access system with push-button start and
wireless remote control cannot be us ed. In such cases, the doors and
trunk can be opened and the hybrid system can be started by following
the procedure below.
Locking and unlocking the doors, unlocking the trunk and key
linked functions
1
2
3
4
Page 769 of 860
7697-2. Steps to take in an emergency
GS450h_U (OM30D01U)
7
When trouble arises
■Stopping the hybrid system
Shift the shift lever to P and press the power switch as you normally do when stop-
ping the hybrid system.
■Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the elec-
tronic key battery be replaced immediately when the battery is depleted. ( P. 668)
■Changing power switch modes
Release the brake pedal and press the power switch in step above.
The hybrid system does not start and modes will be changed each time the switch is
pressed.( P. 1 9 0 )
■When the electronic key does not work properly
●Make sure that the smart access system with push-button start has not been deac-
tivated in the customization setting. If it is off, turn the function on.
(Customizable features P. 8 0 7 )
●Check if battery-saving mode is set. If it is set, cancel the function. ( P. 1 2 7 )
3
Page 770 of 860
770
GS450h_U (OM30D01U)
7-2. Steps to take in an emergency
If the 12-volt battery is discharged
If you have a set of jumper (or booster) cables and a second vehicle with a
12-volt battery, you can jump start your vehicle by following the steps
below.
Open the trunk lid and remove
the 12-volt battery cover.
In the event that the trunk opener can-
not be used, use the mechanical key to
open the trunk. ( P. 76 7 )
Connect the jumper cables according to the following procedure:
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Negative (-) battery terminal on your vehicle
The following procedures may be used to start the hybrid system if the
12-volt battery is discharged.
You can also call your Lexus dealer or a qualified repair shop.
1
2
1
2
3
4
Page 772 of 860

7727-2. Steps to take in an emergency
GS450h_U (OM30D01U)
■When recharging or replacing the 12-volt battery
●Make sure the key is not inside the vehicle when recharging or replacing the 12-volt
battery to prevent the doors from being locked with the key left inside the vehicle
when the alarm operates.
●In some cases, it may not be possible to unlock the doors using the smart access
system with push-button start when the 12-volt battery is discharged. Use the wire-
less remote control or the mechanical key to lock or unlock the doors.
●The hybrid system may not start on the fir st attempt after the 12-volt battery has
recharged but will start normally after the second attempt. This is not a malfunction.
●The power switch mode is memorized by the vehicle. When the 12-volt battery is
reconnected, the system will return to the mode it was in before the 12-volt battery
was discharged. Before disconnecting the 12 -volt battery, turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt battery dis-
charged, be especially careful when reconnecting the 12-volt battery.
CAUTION
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to prev ent accidentally igniting the flammable
gas that may be emitted from the 12-volt battery:
●Make sure each jumper cable is connected to the correct terminal and that it is
not unintentionally in contact with any other than the intended terminal.
●Do not allow the other end of the jumper cable connected to the “+” terminal to
come into contact with any other parts or metal surfaces in the area, such as
brackets or unpainted metal.
●Do not allow the + and - clamps of the jumper cables to come into contact with
each other.
●Do not smoke, use matches, cigarette lighters or allow open flame near the 12-
volt battery.
Page 834 of 860
834What to do if... (Troubleshooting)
GS450h_U (OM30D01U)
What to do if... (Troubleshooting)
●If you lose your mechanical keys, new genuine mechanical keys
can be made by your Lexus dealer. ( P. 1 1 9 )
●If you lose your electronic ke ys, the risk of vehicle theft
increases significantly. Contact your Lexus dealer immediately.
( P. 120)
●Is the electronic key battery weak or depleted? ( P. 6 6 8 )
●Is the power switch in ON mode?
When locking the doors, turn the power switch off. ( P. 190)
●Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the elec-
tronic key on your person.
●The function may not operate pr operly due to the condition of
the radio wave. ( P. 1 2 8 )
If you have a problem, check the following before contacting your
Lexus dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked