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7-2. Steps to take in an emergency
If you have a flat tire
●Stop the vehicle on a hard, flat surface.
●Set the parking brake.
●Shift the shift lever to P.
●Stop the engine .
●Turn on the emergency flashers. (P. 740)
Remove the flat tire and replace it with the spare tire provided.
For details about tires: P. 6 9 4
CAUTION
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short distance with a flat tire can damage the tire and the wheel
beyond repair, which could result in an accident.
Before jacking up the vehicle
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7877-2. Steps to take in an emergency
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When trouble arises
CAUTION
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause the vehicle to suddenly fall off the jack,
leading to death or serious injury.
●Do not use the tire jack for any purpose other than replacing tires or installing and
removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat tire.
Do not use it on other vehicles, and do not use other tire jacks for replacing tires
on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body under the vehicle while it is supported by the
jack.
●Do not start the engine or drive the vehicle while the vehicle is
supported by the jack.
●Do not raise the vehicle while someone is inside.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a height greater than that required to replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●When lowering the vehicle, make sure that there is no-one near the vehicle. If
there are people nearby, warn them vocally before lowering.
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7957-2. Steps to take in an emergency
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When trouble arises
CAUTION
■When using the compact spare tire
●Remember that the compact spare tire provided is specifically designed for use
with your vehicle. Do not use your compact spare tire on another vehicle.
●Do not use more than one compact spare tires simultaneously.
●Replace the compact spare tire with a standard tire as soon as possible.
●Avoid sudden acceleration, abrupt steering, sudden braking and shifting opera-
tions that cause sudden engine braking.
■When the compact spare tire is attached
The vehicle speed may not be correctly detected, and the following systems may
not operate correctly:
■Speed limit when using the compact spare tire
Do not drive at speeds in excess of 50 mph (80 km/h) when a compact spare tire
is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Failure to
observe this precaution may lead to an accident causing death or serious injury.
■After using the tools and jack
Before driving, make sure all the tools and jack are securely in place in their stor-
age location to reduce the possibility of pe rsonal injury during a collision or sudden
braking.
• ABS & Brake assist
•VSC
•TRAC
•Cruise control
• Dynamic radar cruise control (if equipped)
•PCS (if equipped)
•EPS • LDA (Lane Departure Alert)
(if equipped)
• Rear view monitor system (if equipped)
•Intuitive parking as sist (if equipped)
• Navigation system (if equipped)
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When trouble arises
7-2. Steps to take in an emergency
If the engine will not start (gasoline vehicles)
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●The engine may be flooded.
Try to restart the engine again foll owing correct starting procedures.
( P. 1 9 7 )
●There may be a malfunction in the engine immobilizer system.
( P. 8 0 )
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( P. 805)
●The 12-volt battery terminal connecti ons may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical
problem such as electronic key ba ttery depletion or a blown fuse. How-
ever, an interim measure is available to start the engine. ( P. 7 9 8 )
If the engine will not start even though correct starting procedures are
being followed ( P. 197), consider each of the following points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low vol-
ume.
The starter motor does not turn over
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7987-2. Steps to take in an emergency
ES350 300h_OM_OM33A01U_(U)
One of the following may be the cause of the problem:
●One or both of the 12-volt battery terminals may be disconnected.
●The 12-volt battery may be discharged. ( P. 805)
●There may be a malfunction in the steering lock system.
Contact your Lexus dealer if the problem cannot be repaired, or if repair proce-
dures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the “START STOP ENGINE” switch
is functioning normally:
Set the parking brake.
Shift the shift lever to P.
Turn the “START STOP ENGINE” switch to ACCESSORY mode.
Press and hold the “START STOP ENGINE” switch for about 15 sec-
onds while depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system may be
malfunctioning. Have the vehicle inspected by your Lexus dealer.
The starter motor does not turn ov er, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function
1
2
3
4
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When trouble arises
7-2. Steps to take in an emergency
If the shift lever cannot be shifted from P
Set the parking brake.
Turn the “START STOP ENGINE” <“POWER”> switch to ACCES-
SORY mode.
Depress the brake pedal.
Pry the cover up with a flathead
screwdriver or equivalent tool.
To prevent damage to the cover, cover
the tip of the screwdriver with a rag.
Press the shift lock override but-
ton.
The shift lever can be shifted while the
button is pressed.
If the shift lever cannot be shifted with your foot on the brake pedal,
there may be a problem with the shift lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by
your Lexus dealer immediately.
The following steps may be used as an emergency measure to ensure
that the shift lever can be shifted:
1
2
3
4
5
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7-2. Steps to take in an emergency
If the electronic key does not operate properly
■Doors
Use the mechanical key
(P. 120) in order to perform
the following operations:
Locks all the doors
Closes the windows and moon
roof (turn and hold)
*
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
Opens the windows and moon
roof (turn and hold)
*
*
: This setting must be customized at your Lexus dealer.
If communication between the ele ctronic key and vehicle is inter-
rupted ( P. 130) or the electronic key cannot be used because the
battery is depleted, the smart access system with push-button start and
wireless remote control cannot be us ed. In such cases, the doors and
trunk can be opened and the engine can be started by
following the procedure below.
Locking and unlocking the doors, unlocking the trunk and key
linked functions
1
2
3
4
Page 803 of 908
8037-2. Steps to take in an emergency
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7
When trouble arises
■Trunk
Turn the mechanical key clock-
wise to open.
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Lexus emblem side of
the electronic key to the “START
STOP ENGINE” <“POWER”>
switch.
The “START STOP ENGINE”
<“POWER”> switch will turn to IGNI-
TION ON mode.
When the smart access system with
push-button start is deactivated in
customization setting, the “START
STOP ENGINE” <“POWER”> switch
will turn to ACCESSORY mode.
Firmly depress the brake pedal and check that is shown on the
multi-information display.
Press the “START STOP ENGINE” <“POWER”> switch.
In the event that the engine still cannot be started, contact
your Lexus dealer.
Starting the engine
1
2
3
4